Engineering Tools. Backup & Restore. Data saving and restoring _ Software Manual EN. Ä.N""ä

Backup & Restore

Engineering Tools

Contents

2 Lenze · Backup & Restore · Software Manual · DMS 1.3 EN · 04/2014 · TD17

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1

About this documentation . . . .

4

1.1 Document history . . .

6

1.2 Conventions used . . .

7

1.3 Terminology used . . .

8

1.4 Definition of the notes used . . .

9

2

Controller-based Automation: Central motion control. . . .

10

3

Basic concept . . . .

13

3.1 What are the functions offered by »Backup & Restore«?. . .

13

3.2 Storage media used . . .

13

3.3 Differences between backup, restore, and update. . .

15

3.3.1 Backup. . .

15

3.3.2 Restore and auto-restore. . .

16

3.3.3 Update and auto-update . . .

17

3.4 Standard procedure . . .

18

3.5 Signalling of the processing state . . .

20

4

Creating a backup & carrying out recovery . . . .

21

4.1 Creating a backup . . .

21

4.1.1 Creating a backup: with the Engineering PC (recommended variant) . . .

23

4.1.2 Creating a backup: Directly on the controller . . .

24

4.1.3 Alternative: Creating a backup with the »WebConfig« . . .

25

4.1.4 Alternative: Windows Explorer - on "Directory/file" level. . .

27

4.2 Carrying out restore and auto-restore . . . 28

4.2.1 Carrying out a restore: on the Engineering PC (recommended variant) . . .

28

4.2.2 Carrying out a restore: directly on the controller. . .

29

4.2.3 Alternative: »WebConfig«. . .

30

4.2.4 Alternative: Windows Explorer - on "Directory/file" level. . .

31

4.2.5 Carrying out an auto-restore . . .

32

4.3 Carrying out an update/auto-update (only available for control technology). . .

33

4.3.1 Software application »Backup & Restore«. . .

33

4.3.2 Alternative: »WebConfig«. . .

33

Contents

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5

Diagnostics. . . .

34

5.1 Status LEDs of the controllers . . .

34

5.2 Text outputs (optional panel/screen required) . . .

36

5.2.1 Error messages when a backup or restore is carried out . . .

36

5.2.2 Error messages when an update is carried out. . .

38

5.3 Event of an error: Controller c300/p300 does not start . . .

40

6

Index . . . .

41

1

About this documentation

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1

About this documentation

This documentation contains information for carrying out »Backup & Restore« on the following Lenze Controllers:

• Cabinet Controller as control system • Panel Controller as visualisation system

Cabinet controllers with a DVI interface require an external Monitor Panel.

This manual is part of the Controller-based Automation manual compilation. It consists of the following documents:

Documentation type Subject

System manuals System overview/sample topologies • Controller-based Automation • Visualising

Communication manuals

Online helps Bus systems• Controller-based Automation EtherCAT® • Controller-based Automation CANopen® • Controller-based Automation PROFIBUS® • Controller-based Automation PROFINET® Reference manuals

Online helps Lenze Controller:• Controller 3200 C • Controller c300 • Controller p300 • Controller p500 Software manuals

Online helps Lenze Engineering Tools:• »PLC Designer«: Programming • »Engineer«: Inverter configuration • »VisiWinNET® Smart«: Visualisation • »Backup & Restore«: Back up/restore data

1

About this documentation

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ More technical documentation for Lenze components

Further information on Lenze products which can be used in conjunction with Controller-based Automation can be found in the following sets of documentation:



Current documentation and software updates with regard to Lenze products can be found in the download area at:

www.lenze.com

Target group

This documentation addresses to all persons who save/restore data and carry out software updates with the Lenze »Backup & Restore« tool on a controller.

Information on validity

The information provided in this documentation is valid for ...

Mounting & wiring Symbols:

 Mounting instructions • Controller

• Communication cards (MC-xxx) • I/O system 1000 (EPM-Sxxx) • Inverter, Servo Drives • Communication modules





Printed documentation

Online help in the Lenze Engineering Tool (also available as PDF file at

www.lenze.com.)

 Operating instructions • Controller

• Servo system ECS (ECSxE, ECSxM)

Sample applications/Using application templates

 Online help/software manuals

• Application Sample i700 • Application Samples • ApplicationTemplate

Parameter setting, configuration, commissioning

 Online help/reference manuals • L-force Controller

• Inverter, Servo Drives • I/O system 1000 (EPM-Sxxx)

 Online help/communication manuals • Bus systems

• Communication modules

 Operating instructions

1

About this documentation

1.1 Document history

6 Lenze · Backup & Restore · Software Manual · DMS 1.3 EN · 04/2014 · TD17

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1.1

Document history

Version Description

1.0 08/2010 TD11 First edition on the Lenze automation system "Controller-based Automation" 3.x 1.1 06/2011 TD11 Revision on the Lenze automation system "Controller-based Automation" 3.1 1.2 08/2012 TD11 Revision on the Lenze automation system "Controller-based Automation" 3.3 1.3 04/2014 TD17 Revision on the Lenze automation system "Controller-based Automation" 3.8

1

About this documentation

1.2 Conventions used

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1.2

Conventions used

This documentation uses the following conventions for highlighting different types of information:

Type of information Identification Examples/notes Numbers

Decimal Normal spelling Example: 1234

Decimal separator Point In general, the decimal point is used.

Example: 1234.56

Hexadecimal 0x[0 ... 9, A ... F] Example: 0x60F4

Binary

• Nibble 0b[0, 1] Example: ’0b0110’Example: ’0b0110.0100’ Text

Version information Text colour blue All pieces of information that only apply to or from a specific software version of the controller are highlighted

correspondingly in this documentation.

Example: This function extension is available from software version V3.0!

Program name » « »PLC Designer«...

Window italics The message window... / The Options dialog box ...

Variable name Setting bEnable to TRUE...

Control element Bold The OK button ... / The Copy command ... / The Properties tab ... / The Name input field ...

Sequence of menu

commands If several commands must be used successively to carry out a function, the individual commands are separated by an arrow: Select File_Open to...

Shortcut <Bold> Use <F1> to open the online help.

If a key combination is required for a command, a "+" is placed between the key identifiers: With <Shift>+<ESC>...

Hyperlink underlined Reference to further information: Hyperlink to further

information. Icons

Page reference (7) Reference to further information: Page number in PDF file. Step-by-step instructions

1

About this documentation

1.3 Terminology used

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1.3

Terminology used

Term Meaning

Flash memory The flash memory (exact designation Flash-EEPROM) is the internal memory of the controller.

Secure Digital card (SD card) The terms "Secure Digital card" and "SD card" are used synonymously. The dialogs of the user interface use the designation "SD card".

On the SD card the controller saves the project data.

Control file The control file is a configuration file for the »Backup & Restore« runtime. The configuration of this file is used to carry out the action on the controller.

USB stick The USB stick...

• is the central storage medium for executing a backup/restore; • serves to transfer data between the controller and the Engineering PC.

1

About this documentation

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1.4

Definition of the notes used

The following signal words and symbols are used in this documentation to indicate dangers and important information:

Safety instructions

Layout of the safety instructions:

Application notes



Pictograph and signal word!

(characterises the type and severity of danger) Note

(describes the danger and suggests how to prevent dangerous situations)

Pictograph Signal word Meaning



Reference to an imminent danger that may result in death or serious personal injury if the corresponding measures are not taken.



Reference to an imminent danger that may result in death or serious personal injury if the corresponding measures are not taken.



Reference to a possible danger that may result in damage to material assets if the corresponding measures are not taken.

Pictograph Signal word Meaning





2

Controller-based Automation: Central motion control

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2

Controller-based Automation: Central motion control

The Lenze automation system "Controller-based Automation" serves to create complex automation solutions with central motion control. Here, the Controller is the control centre of the system. System structure of the Controller-based Automation: "All from one single source"

2

Controller-based Automation: Central motion control

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Lenze provides especially coordinated system components:

• Engineering software

The Lenze Engineering Tools on your Engineering PC (Windows operating system ) serve to parameterise, configure and diagnose the system. The Engineering PC communicates with the controller via Ethernet.

• Controller

The Lenze Controller is available as Panel Controller with integrated touch display and as Cabinet Controller in control cabinet design.

Cabinet Controllers provide a direct coupling of the I/O system 100 via the integrated backplane bus.

The runtime software of the Lenze Controllers provides the control and/or visualisation of motion sequences. The following software versions are available:

• "Logic": Sequence control in the Controller, motion control in the inverter

• "Motion": Sequence control and motion control in the Controller, inverter as actuating drive • "Visu": Optional visualisation of the automation system, can be used separately or in addition

to "Logic" or "Motion"

An external monitor panel/display can be connected to the Cabinet Controller 3231 C/ 3241 C.

• Without software: Controller as single component with operating system only • Bus systems

EtherCAT is a standard "on board" bus system of the Controller-based Automation. EtherCAT enables the control of all nodes (Motion/Logic) on one common fieldbus.

Optionally, CANopen, PROFIBUS and PROFINET can be used as extended topologies. The Controllers c300/p300 have a CANopen interface "on board" as well (in addition to EtherCAT).

• Inverter (e.g. Servo Inverter i700) "Logic & Motion" runtime software

The "Controller-based Automation" system allows for the central control of devices for Logic and Motion applications. The runtime software runs on the Controller.

In case of Logic applications, the sequence control is carried out in the Controller and the motion control is carried out in the inverter.

In case of Motion applications , the sequence control and motion control are carried out in the Controller. The inverter is used as actuating drive.

• Motion applications make special demands on the cycle time and real-time capability of the bus system between the Controller and the subordinate fieldbus nodes.

• this is for instance the case if the field devices, for example, are to move in a synchronised way or if position setpoints are to be transmitted.

2

Controller-based Automation: Central motion control

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_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Fieldbus communication

The Lenze Controllers have different interfaces for fieldbus communication:

1) In preparation

2) Only the CAN master functionality is supported.

The Ethernet interface serves to connect the Engineering PC or to create line topologies (no integrated switch for Controller c300/p300).

Area Cabinet Controller Panel Controller

c300 3221 C 3231 C 3241 C p300 p500 Interfaces (on board)

Ethernet 1 2 1 2

EtherCAT 1 1) 1 1 1) 1

CANopen 1 2) - 1 2)

-Optional interfaces (communication cards) CANopen MC-CAN2 - -  PROFIBUS master MC-PBM -  -  PROFIBUS slave MC-PBS - -  PROFINET device MC-PND -  - 



• Controller-based Automation EtherCAT® • Controller-based Automation CANopen® • Controller-based Automation PROFIBUS® • Controller-based Automation PROFINET®

3

Basic concept

3.1 What are the functions offered by »Backup & Restore«?

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3

Basic concept

This chapter contains information on the functional principle of »Backup & Restore«.

3.1

What are the functions offered by »Backup & Restore«?

»Backup & Restore« allows for...

• the creation of backups: saving the data of a Lenze Controller • the restoring of backups: carrying out restores, restoring data bases

• the installation of updates (only available for the control technology): updating the software version of the controller

3.2

Storage media used

The controller manages the data bases within an internal flash memory (flash) and on the SD memory card.

»Backup & Restore« allows for saving/restoring the data of the internal flash memory and the SD card on a USB stick.

Internal flash memory

The controllers are equipped with an internal flash memory.

• This memory contains the operating system and the Lenze software. • The controller boots from this memory.

• Since this memory is fixedly installed in the device, the data stored are to be saved by means of »Backup & Restore«.

SD card

The SD card serves to save project data in the controller. »Backup & Restore« saves the data of the SD card.

3

Basic concept

3.2 Storage media used

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The USB stick is the central storage medium for executing a »Backup & Restore«. The USB stick is the storage medium required for backups and updates.



Current documentation and software updates with regard to Lenze products can be found in the download area at:

www.lenze.com



Note!

For working with »Backup & Restore« in an error-free manner, exclusively USB sticks approved by Lenze are to be used. Solely USB sticks approved by Lenze ensure a correct functionality.

Currently approved versions and memory sizes are listed in the up-to-date Lenze sales documents.

3

Basic concept

3.3 Differences between backup, restore, and update

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3.3

Differences between backup, restore, and update

The »Backup & Restore« tool enables the following actions: backup, restore, and update.

• The processes Backup (saving data), Restore (importing data of a backup), and Update (updating the software of the controller) are to be distinguished.

• Auto-Restore and Auto-Update are optimised processes for carrying out a series commissioning.

3.3.1

Backup

What is a backup?

A backup saves the entire data base of a Lenze Controller.

• The backup saves the following permanently stored data bases of the controller: • Operating system

• Software • Project data

• A backup is the basis to be able to carry out a restore in the event of an error. Lenze recommends the creation of regular backups to avoid data loss.

Functional principle of a backup

• During the creation of a backup on the controller components (from the internal flash memory and the SD card) are copied to the USB stick.

• The USB stick is the storage medium used for backups. The backup always comprises the contents of the internal flash memory and the SD card.

• A backup is to be carried out manually. Further information can be found in the following section: Creating a backup & carrying out recovery (21)

3

Basic concept

3.3 Differences between backup, restore, and update

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3.3.2

Restore and auto-restore

Before a restore can be carried out, the USB stick must be prepared. What is a restore / auto-restore?

Restoring a (previously created) backup is referred to as Restore.

Restore and auto-restore are identical as regards the data contents - they merely differ with regard to the use (one-time restore or multiple restore)..

Functional principle of restore and auto-restore

A restore writes the (previously saved) backup data from the USB stick back to the internal flash memory and the SD card.

• In the case of a restore first a backup is created by the controller, in order to be able to retrieve the original state (in the event of an error).

• In the case of an auto-restore a restore without a backup is carried out. Differences between a restore/auto-restore

Restore Auto-Restore

• One-time restore of a backup which was previously configured.

• Select this process to restore the data bases of a backup on an individual controller.

• When carrying out a restore a backup is created beforehand.

• Multiple restore (restoring a backup) on an optional number of controllers.

• If the USB stick is connected to another controller, the auto-restore is carried out automatically (series commissioning).

• When executing an auto-restore, a restore is carried out directly - no backup of the system is created before.

3

Basic concept

3.3 Differences between backup, restore, and update

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3.3.3

Update and auto-update

Carry out an update to update the controller software. What is an update / auto-update?

During an update the Lenze operating system is updated (only available for the control technology). Update and auto-update are identical as regards the data contents. Use an Auto-update to carry out an update on several controllers successively: series commissioning.

Where can I receive an update and auto-update? Lenze provides software updates.



Current documentation and software updates with regard to Lenze products can be found in the download area at:

www.lenze.com

Functional principle of update and auto-update

• »Backup & Restore« updates the software of the controller. An update transfers the data from the USB stick to the internal flash memory (flash).

• In the case of an Update first a safety backup is created, in order to be able to restore the original state in the event of an error.

• In the case of an Auto-Update no backup is carried out. An optional number of controllers can be updated successively.

Differences between an update and an auto-update

Update Auto-update

• One-time update of the controller software. • Select this process to update the software on an

individual controller.

• Multiple update of the controller software, an optional number of controllers can be updated successively.

3

Basic concept

3.4 Standard procedure

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3.4

Standard procedure

For executing »Backup & Restore«, corresponding software applications are preinstalled on the controller. Since the controller can be obtained with different operating systems, different software applications are provided for the configuration.

The following possibilities are provided to you to carry out a »Backup & Restore«:

Software application Operating system Engineering PC

Operating system Controller Windows XP/7 Windows CE/

embedded Compact 7

Windows embedded Standard »Backup & Restore« on the Engineering PC

[3-1] Example: »Backup & Restore« Windows XP

 -

-»Backup & Restore« on the controller

[3-2] Example: »Backup & Restore« Windows CE

3

Basic concept

3.4 Standard procedure

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The »Backup & Restore« software application writes a control file to the USB stick. During the subsequent restart, the control file is evaluated by the system. Then the selected action is carried out.

Cabinet controllers with a DVI interface allow for the connection of an external Monitor Panel. The optionally connectable panel serves to observe the progress of the actions. The current processing status is shown by means of status LEDs.

Status LEDs of the controllers (34)

Depending on the action selected, the controller is automatically restarted (after the process has been carried out successfully), or a signal is output and it is waited until the USB stick is removed and the controller is manually restarted.

»WebConfig« (alternatively - in the case of remote access via

Engineering PC to a Cabinet controller without Monitor Panel) (Via remote access to Windows CE)

-

-Windows Explorer (alternatively, if no (executable) controller available)

[3-3] Example: »Backup & Restore« Windows XP

  

Software application Operating system Engineering PC

Operating system Controller Windows XP/7 Windows CE/

embedded Compact 7

Windows embedded Standard

3

Basic concept

3.5 Signalling of the processing state

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3.5

Signalling of the processing state

When an error occurs it is signalled via the Error LED on the controller and a text message on the screen.

Signal transmitter Description

Status LEDs on the controller The controllers are equipped with status LEDs that show the current operating status.

• When a backup, restore, or update is carried out, the Error and Status 1 LEDs signal the processing progress or a possible error status.

• On an optionally connected panel (screen) texts showing status and error messages can be read.

Status LEDs of the controllers (34)

»Backup & Restore«

Software application The »Backup & Restore« application provides status information in the form of dialog windows. • On an optionally connected panel (screen) texts showing status and error

messages can be read.

• When an update is carried out (only available for the control technology), status messages are written. The status messages can be viewed via the logbook function of the »WebConfig«.

»WebConfig« The »WebConfig« signals the respective status by outputting a text in the corresponding code:

4

Creating a backup & carrying out recovery

4.1 Creating a backup

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4

Creating a backup & carrying out recovery

The »Backup & Restore« functionality of the controller can be executed using different software applications. They are listed in the following subchapters.

There are different possibilities for carrying out a backup, restore/update: 1. With the Engineering PC: »Backup & Restore« application/via »WebConfig« 2. Directly with the »Backup & Restore« application.

Standard procedure

4.1

Creating a backup



Note!

• A backup saves all data of the controller. (data of the internal flash memory and data of the SD card).

• For a successful creation of a backup there has to be a sufficient amount of free memory capacity on the USB stick.

Guide value for the size of a backup file: • Windows CE 6.0: 100 MB (3200 C/p500)

• Windows Embedded Compact 7: 200 MB (c300/p300) • Windows Embedded Standard: 2 GB

• The free memory capacity of the USB stick at least has to be half of the SD card capacity + 2 GB (guide value for Windows embedded standard).

4

Creating a backup & carrying out recovery

4.1 Creating a backup

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The designation of the »Backup & Restore« directory contains the following components:

Example:

IPCBackup_1390099990000999999999_CE_Winder_20131105_165803 <Prefix>_<Controller>_<Serial number>_<Operating system>_<Backup name>_<Date>_<Time>

Part Information

Prefix IPC backup for a data backup

IPC update for a (software) update

Product name Product name (device-dependent availability)

Example: c300/p300

Serial number Serial number of the controller

Operating system Operating system with which the backup was created. Example: CE for Windows CE.

Backup name Backup name (length: 2-16 characters)

Name the backup according to the machine functionality to be able to better identify the backup later on.

Example: winder

4

Creating a backup & carrying out recovery

4.1 Creating a backup

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4.1.1

Creating a backup: with the Engineering PC (recommended variant)

[4-1] Illustration example: »Backup & Restore« under Windows XP (Engineering PC)



1. Connect the USB stick to the Engineering PC. 2. Start »Backup & Restore« on the Engineering PC. 3. Select the USB stick.

4. Select the Backup tab.

5. Assign backup name in the input field (length: 2-16 characters) Further information: Components of the backup designation (22) 6. Press Start.

The control file is written to the USB stick.

7. Remove the USB stick from the Engineering PC and connect it to the controller on which the backup is to be carried out.

8. Restart controller (with connected USB stick) by mains switching. • Contollers in Windows CE systems are automatically restarted.

• The backup data are saved to the \Backup subdirectory on the USB stick after successful write operation.

4

Creating a backup & carrying out recovery

4.1 Creating a backup

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4.1.2

Creating a backup: Directly on the controller

[4-2] Illustration example: »Backup & Restore« under Windows CE ()



1. Connect the USB stick to the USB interface of the controller. 2. Start »Backup & Restore« on the controller.

3. Select the Backup tab.

4. Assign backup name in the input field (length: 2-16 characters) Further information: Components of the backup designation (22) 5. Press Start.

»Backup & Restore« writes the control file to the USB stick. 6. Restart controller (with connected USB stick) by mains switching.

• Contollers in Windows CE systems are automatically restarted.

• The backup data are saved to the \Backup subdirectory on the USB stick after successful write operation.

7. After the boot-up of the controller: Remove the USB stick from the controller.



Note!

4

Creating a backup & carrying out recovery

4.1 Creating a backup

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4.1.3

Alternative: Creating a backup with the »WebConfig«



For Cabinet controllers, use the »WebConfig« without an external panel.



Note!

When operating the »WebConfig« it must be observed that the values from the controller are reimported if the Update button is clicked.

By clicking on Accept you overwrite the values previously saved (only the values that have changed are overwritten).

4

Creating a backup & carrying out recovery

4.1 Creating a backup

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

2. Start the »WebConfig«.

3. Navigate to the Backup Restore menu button. 4. Select the Backup menu item.

5. Select the Backup main action in the display area. 6. Assign the desired backup name in the input field.

Further information: Components of the backup designation (22)

7. Select the Start Backup action and confirm your selection with the Accept button. • The control file is written to the USB stick.

• The controller restarts.

• The backup is written to the USB stick. 8. Remove the USB stick from the controller.

4

Creating a backup & carrying out recovery

4.1 Creating a backup

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4.1.4

Alternative: Windows Explorer - on "Directory/file" level



In case no (executable) controller is available, or if the controller does not start in a faultless manner, the »Backup & Restore« functions can be executed via an Explorer (like for example the Windows Explorer).

Only create a backup if the controller is executable.



2. Start an Explorer.

3. Change to the directory: <USB stick>\Backup\Copy_Backup_file Copy the Backup.xml file.

4. Store this file one folder higher: <USB stick>\Backup

Note: If there is a Restore.xml file in this directory it has to be deleted. 5. Applies to 3200 C/p500 controllers: Copy the menu.lst file from the <USB

stick>:\Backup\Copy_Backup_file directory to the root directory of the USB stick. <USB stick>:\

6. Connect the USB stick to the controller of which you want to create a backup. 7. Restart controller (with connected USB stick) by mains switching.

• Contollers in Windows CE systems are automatically restarted.

• The backup data are saved to the \Backup subdirectory on the USB stick after successful write operation.

8. After the boot-up of the controller: Remove the USB stick from the controller.



Note!

For carrying out a backup with the Windows Explorer only USB sticks which have previously been used for a »Backup & Restore« can be used.

4

Creating a backup & carrying out recovery

28 Lenze · Backup & Restore · Software Manual · DMS 1.3 EN · 04/2014 · TD17

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4.2

Carrying out restore and auto-restore

4.2.1

Carrying out a restore: on the Engineering PC (recommended variant)

[4-3] Illustration example: »Backup & Restore« under Windows XP (Engineering PC)



1. Connect a USB stick to the Engineering PC. 2. Start the »Backup & Restore« application. 3. Select the USB stick.

4. Open the Restore/Update tab. 5. Select the Restore action 6. Available backups are shown. 7. Select a backup.

Further information: Components of the backup designation (22) 8. Press Start.

A control file is written to the USB stick.

9. Connect the USB stick to the controller on which you want to carry out the restore.



Note!

• Before a restore is performed, a safety backup is created.

• Remove (after carrying out the restore) the USB stick from the controller.

• Only applies to Windows embedded Standard: After a restore has been performed, the file system is automatically checked (chkdsk.exe).

4

Creating a backup & carrying out recovery

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 10. Restart controller (with connected USB stick) by mains switching.

• Contollers in Windows CE systems are automatically restarted. • The backup selected is restored.

11. After the boot-up of the controller: Remove the USB stick from the controller.

4.2.2

Carrying out a restore: directly on the controller

[4-4] Illustration example: »Backup & Restore« under Windows CE ()



1. Connect a USB stick to the USB interface of the controller. 2. Start the »Backup & Restore« application.

3. Open the Restore/Update tab. 4. Select the Restore action 5. Available backups are shown. 6. Select a backup.

Further information: Components of the backup designation (22) 7. Press Start.

A control file is written to the USB stick.

8. Restart controller (with connected USB stick) by mains switching.



Note!

4

Creating a backup & carrying out recovery

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4.2.3

Alternative: »WebConfig«



Use the »WebConfig« if the controller does not have a DVI interface or if no Monitor Panel is connected.



1. Connect the USB stick to the controller. 2. Start the »WebConfig«.

3. Navigate to the Backup Restore menu button. 4. Select the Restore Update menu item

5. Select the Restore main action in the display area..

6. Select the desired display area of the backup/update files from the selection list. • Via this setting you can select the available backups 1 to 10, 11 to 20, or 21 to 30. • Up to ten backups can be shown in the display area.

Note: If more than 30 backups are available on a USB stick, only the first 30 backups can be selected via the »WebConfig«.

The selection of a backup is to be confirmed via the Accept button. 7. Select a backup from the selection list.

Further information: Components of the backup designation (22) 8. Select the Start Restore Update action.

9. Click on Accept.

• The control file is written to the USB stick.

• The backup selected is restored. (For purposes of safety a backup is created beforehand.) • After the restore process, the controller will be restarted.

4

Creating a backup & carrying out recovery

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 10. After the boot-up of the controller: Remove the USB stick from the controller.

4.2.4

Alternative: Windows Explorer - on "Directory/file" level

In case the controller does not start anymore it is possible to manually prepare a USB stick at the Engineering PC, so that afterwards a restore can be carried out with it on the desired controller.



1. Connect the USB stick to the Engineering PC or the controller. 2. Start the Explorer

3. Change to the directory: <USB stick>\backup

It includes all backups and updates available on the USB stick. 4. Open the folder of the backup which you want to restore.

The folder name corresponds to the backup file name.

Further information: Components of the backup designation (22) 5. Copy the Restore.xml file.

6. Store this file one folder higher: <USB stick>\Backup

7. Copy the menu.lst file from the <USB stick>:\Backup\Copy_Backup_file directory to the root directory of the USB stick: <USB stick>:\

8. Connect the USB stick to the controller on which you want to carry out a restore. 9. Restart controller (with connected USB stick) by mains switching.

The restore is automatically carried out during the boot-up process.

10. After the boot-up of the controller: Remove the USB stick from the controller.



Note!

Execution with the Windows Explorer is only possible if the USB stick used contains a valid backup. Creating a backup & carrying out recovery (21)

4

Creating a backup & carrying out recovery

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4.2.5

Carrying out an auto-restore

An auto-restore serves to automatically save identical backup data to multiple controllers. Auto-restore with »Backup & Restore« - software application

In order to be able to perform an auto-restore, a one-time backup of the desired controller the data bases of which you want to copy must be effected.

Creating a backup & carrying out recovery (21)

A USB stick configured for restore can afterwards be used for an optional number of auto-restore processes.



The individual steps of an Auto-Restore are identical to those of a Restore.

Carrying out restore and auto-restore (28)

1. Select the Auto-Restore command from the selection list to start the process. 2. Connect the USB stick to the desired controller.

3. Restart controller (with connected USB stick) by mains switching. The restore is automatically carried out during the boot-up process.

4. After the boot-up of the controller: Remove the USB stick from the controller.



This process can be repeated with an optional number of controllers. Alternative: WebConfig - web interface



The individual steps of an Auto-Restore are identical to those of a Restore.

Carrying out restore and auto-restore (28)

1. Select the Auto-Restore command from the selection list to start the process. 2. Connect the USB stick to the desired controller.

3. Restart controller (with connected USB stick) by mains switching. The restore is automatically carried out during the boot-up process.

4. After the boot-up of the controller: Remove the USB stick from the controller.



Note!

• When executing an Auto-restore, a restore is carried out directly - no backup of the system is created before.

4

Creating a backup & carrying out recovery

4.3 Carrying out an update/auto-update (only available for control technology)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

4.3

Carrying out an update/auto-update (only available for control technology)

4.3.1

Software application »Backup & Restore«

The individual steps of an (auto-)update are identical to those of an (auto-)restore. Select the (Auto-)update command from the selection list to start the process.

4.3.2

Alternative: »WebConfig«

The individual steps of an Update are identical to those of a Restore. Select the Update command from the selection list to start the process.

4.3.3

Alternative: »Windows Explorer«

The individual steps of an update are identical to those of a restore. Please carry out the steps specified in the "Restore" section accordingly.



Note!

A (software) update provided by Lenze is to be copied into the directory <USB stick>\Backup to the USB stick.

5

Diagnostics

5.1 Status LEDs of the controllers

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5

Diagnostics

5.1

Status LEDs of the controllers

The controllers are equipped with LEDs that signal the current operating status. Depending on the controller used, the colouring of the LEDs may vary.

[5-1] Example: Cabinet Controller 3200 C

Specific signals during a »Backup & Restore« process

When a backup, restore, or update is carried out, the controllers show the respective status of the »Backup & Restore« process by means of the Error and Status 1 LEDs. The signalling of the status LEDs displays the respective status:

General information about the status LEDs of the controllers

• Power: green/blue*, yellow • Error: green, red

• Status 1: green, yellow • Status 2: no function

* device-dependent LED colour: either green or blue

LED

Colour 1 / Colour 2 Interval Meaning Error - during a »Backup & Restore«

Green permanently lit »Backup & Restore« process is completed, status: "Complete".

Red blinking

(5.0 Hz) »Backup & Restore« process, status: "Error".Possible causes: • Fatal error (Abort)

• SD card not available/not inserted correctly in slot

Green Red blinking

(5.0 Hz) Mains switching required Status 1 ("busy") - during a »Backup & Restore«

Green blinking

(0.5 Hz) »Backup & Restore« process active.

Green Yellow blinking

(0.5 Hz) Remove USB stick

LED

Colour 1 / Colour 2 Interval Meaning Power

green/blue* constant Starting sequence properly completed. • No active error

• Controller is switched on • Supply voltage OK

5

Diagnostics

5.1 Status LEDs of the controllers

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Yellow constant The supply voltage has fallen below the minimum value (voltage failure/"Powerfail")

blinking

(2.0 Hz) Status after switch-on/restart(in preparation for c300/p300 controllers.) green/

blue* Yellow blinking(0.5 Hz) "System clock is not synchronised" (missing time information).Note: If the controller is switched off for more than two weeks, the set time information is lost.

• The next starting sequence will generate a logbook entry (Power LED is blinking green/blue).

• The current time must be set manually via the »WebConfig« (parameter 91).

Only for Controller 3241 C: Battery pack (ACCU-PACK) is not fully charged.

The length of the dark bar indicates the charge condition: • Battery pack almost dead: long dark bar

• Battery pack almost full: short dark bar

Green blinking

(5.0 Hz)

Only for Controller 3241 C: Error status of the battery pack (ACCU-PACK) UPS function not available, possible cause:

• Interrupted connection to the battery pack

• Battery pack not connected, cable break/short circuit

Green Yellow blinking

(5.0 Hz) Error

Red blinking

(5.0 Hz) Error• Fatal error (Abort)

• SD card not available/not inserted correctly • Operating system licence not available

Green Red blinking

(5.0 Hz) Mains switching required Status 1 ("busy")

Green permanently lit Controller is running (operating status):

• PLC project is running (device is running, operating status) blinking

(0.5 Hz) Starting sequence of the controller is active

Green Yellow blinking

(0.5 Hz) User action required:• "Load PLC project": PLC was started, project is not running • Remove USB stick

Status 2

- - No function

* device-dependent LED colour: either green or blue

LED

5

Diagnostics

5.2 Text outputs (optional panel/screen required)

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5.2

Text outputs (optional panel/screen required)

During the actions are processed, the software outputs information in the form of text messages and progress bars (requires optional panel/screen).

The backup and restore processes pass through several successive steps. A sequence step can only be executed if the previous step has been successful.

• In order to be able to trace the processing order of the individual steps, messages are output during the entire processing procedure.

• The respective message signals which processing step has been passed through.

5.2.1

Error messages when a backup or restore is carried out

During the processing of the backup/restore, the following error messages may occur:

Backup Restore

5

Diagnostics

5.2 Text outputs (optional panel/screen required)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Message Message Information / remedy E0 Failed to initialize

hardware modules It is tried to carry out a backup or restore on an unknown device. • Use the approved Lenze hardware for carrying out

the »Backup & Restore« processes. E1 ERROR: No Backup and

Restore device found! The USB stick inserted does not contain a valid data structure. • Prepare the USB stick with the »Backup &

Restore« software application. E2 ERROR: CONTROL FILE MISSING

OR CORRUPT! No changes applied!

The USB stick inserted does not contain a valid control file.

Prepare the USB stick with the »Backup & Restore« software application.Creating a backup: with the Engineering PC (recommended variant) (23)

E3 ERROR: The target drive is the Backup device! No hard disk found.

Access to the internal storage medium is not possible. The hardware is damaged!

• Contact the Lenze support. E4 ERROR: No internal storage

device detected! The system is unchanged!

Access to the internal storage medium is not possible. The hardware is damaged!

• Contact the Lenze support. E5 ERROR: No operating system

found for backup! The backup was aborted! No data was saved!

On the device no valid operating system was found, or the system is damaged.

• Carry out a restore.

Carrying out restore and auto-restore (28)

• If it fails, contact the Lenze support. E6 Error: Not enough disk

space on Backup device! The backup was aborted! No data was saved!

The USB stick does not provide enough space to save the system.

• Use a USB stick with a greater storage capacity, or remove the data that are not needed from the USB stick.

E7 Error: No storage device for user data for backup found! The backup is aborted! No data was saved!

The SD card was removed. No backup was carried out.

• Remove the USB stick • Insert another SD card • Restart the device • Create a backup

Creating a backup & carrying out recovery (21)

E8 User data device is empty! The SD card does not contain data. E9 ERROR: Windows did not shut

down properly. Please reboot Windows and correct any consistency of the file system

The file system is damaged.

• Windows has to be started and an error check of the file system has to be carried out while the write filter is switched off.

E10 ERROR: Backup of the Windows file system failed! Backup aborted! No data was saved!

Errors have occurred during the backup of Windows Embedded Standard. No backup was carried out.

• Try to carry out the backup again. If this fails, contact the Lenze support.

5

Diagnostics

5.2 Text outputs (optional panel/screen required)

38 Lenze · Backup & Restore · Software Manual · DMS 1.3 EN · 04/2014 · TD17

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Log file

Afterwards the text messages are saved on the USB stick in a log file: <USB stick>:\Backup\Log.txt

5.2.2

Error messages when an update is carried out

When an update is executed, there is the following processing order:

E14 ERROR: Storage capacity of the selected backup is too small. Invalid backup!

The control file does not match the backup, or the backup was manipulated.

• Only use backups that are consistent in themselves.

E15 ERROR: The size of the target device is too small. Backup exceeds storage capacity of target device!

The backup originates from a greater storage medium.

• Contact the Lenze support. Message Message Information / remedy

5

Diagnostics

5.2 Text outputs (optional panel/screen required)

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ During an update the following error messages may occur:

The error messages can be viewed via the »WebConfig« in the Logbook section.

Message Message in the logbook Remedy E1 System version is identical

to the selected update package. No action necessary.

The software version of the controller is already up to date (version identical to that of the update).

• Remove the USB stick • No further action required

E2 No Backup package found During the backup creation errors have occurred. The update process cannot be continued.

• Check messages in the

<USB stick>\Backup\Log.txt file • Eliminate error

• Restart update process. E3 Migration finished

successfully. Update

finished with <<1>> errors. Please restore your

previous Backup.

The migration of the databases has been carried out successfully, but the installation of the update has failed. Try the following:

• Configure USB stick for a restore

• Carry out restore. (Like this your system is reset to the original state). Carrying out restore and auto-restore (28)

• Repeat update process.

Carrying out an update/auto-update (only available for control technology) (33)

E4 Migration failed. The system is corrupt! Please restore your previous Backup.

Update of the data has failed. • Configure USB stick for a restore

• Carry out restore. (Like this your system is reset to the original state). Carrying out restore and auto-restore (28)

• Repeat update process.

Carrying out an update/auto-update (only available for control technology) (33)

E5 Migration failed. The

system is unchanged! The change attempt was carried out in the temporary directory, so that the controller was not changed. • Try to import the update again.

5

Diagnostics

5.3 Event of an error: Controller c300/p300 does not start

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5.3

Event of an error: Controller c300/p300 does not start

If Controller c300 or p300 does not start, the Lenze standard settings can be activated with the Reset button.



2. Activate Reset button.

3. When the Reset button is activated, switch on voltage supply and keep the Reset button pressed for at least 10 s.

• If the Error LED (green/red) is blinking after this action, manual mains switching is required.

Index

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

6

Index

A

Activating the Lenze standard settings (Reset button)

40

Activating the standard settings (Reset button)

40

Application notes

9

B

Backup/Restore error messages

36

C

Carrying out a restore/auto-restore

Backup & Restore software application

28, 29

WebConfig (alternatively)

30

Windows Explorer (alternatively)

31

Carrying out an auto-restore

32

Backup & Restore - software application

32

WebConfig (alternatively)

32

Carrying out an update

33

Backup & Restore - software application

33

WebConfig (alternatively)

33

Windows Explorer (alternatively)

33

Controller c300/p300 does not start (event of an error)

40

Creating a backup

21

Backup & Restore software application

23, 24

WebConfig (alternatively)

25

Windows Explorer - on "Directory/file" level (alternatively)

27

Creating a backup/carrying out recovery

21

D

Diagnostics

34

Differences between a restore/auto-restore

16

Differences between an update and an auto-update

17

Differences between backup, restore, and update

15

E

E-mail to Lenze

42

Error messages when a backup or restore is carried out

36

Error messages when an update is carried out

38

F

Feedback to Lenze

42

L

Layout of the safety instructions

9

LEDs of the controllers

34

Log file

38

R

Reset button

40

S

Safety instructions

9

Signalling of the processing state

20

Standard procedure

18

Status LEDs of the controllers

34

Storage media

13

Internal flash memory

13

SD card

13

USB stick

14

Structure of the safety instructions

9

System structure of the Controller-based Automation

10

T

5

8

34

U

Update error messages

38

W

What is a backup?

15

What is a restore/auto-restore?

16

42

Your opinion is important to us

These instructions were created to the best of our knowledge and belief to give you the best possible support for handling our product. Perhaps we have not succeeded in achieving this objective in every respect. If you have suggestions for improvement, please e-mail us to:

[email protected]

Thank you very much for your support. Your Lenze documentation team

Backup & Restore · Software Manual · SHPSTV3BCKNRST · 13450101 · DMS 1.3 EN · 04/2014 · TD17 Lenze Automation GmbH Postfach 10 13 52, D-31763 Hameln Hans-Lenze-Straße 1, D-31855 Aerzen Germany +49 5154 82-0 +49 5154 82-2800 [email protected] www.lenze.com Service Lenze Service GmbH

Breslauer Straße 3, D-32699 Extertal Germany

008000 24 46877 (24 h helpline) +49 5154 82-1112