T U N G S T E N D E V I C E S O F T W A R E C O B A LT S E R V I C E D E L I V E R Y O X Y G E N U S E R I N T E R F A C E H E L I U M G A T E W A Y S O F T W A R E T I T A N I U M C O N T E N T S E C U R I T Y E C O S E R V I C E M A N A G E M E N T
Software born out of 30 years’ payTV experience
Nobody knows hardware better than Pace – so nobody knows better how the right software can complement and unlock hardware’s powerful potential for payTV and broadband operators.
The Elements platform is software for today’s dynamic TV and media world - open, modular, fl exible - setting operators free from the complex and the proprietary - giving them control over their services and their subscriber’s experience.
This is thinking beyond the box.
About Pace
A leader in the global market for digital TV and broadband • Global number 1 in set-top boxes* and gateways** shipping over
25m products in 2013.
• Strong market positions across all platforms: cable, satellite, terrestrial, IPTV, hybrid and advanced residential gateways.
• Large, diverse customer base: over 200 long-term global leading payTV and broadband operator customers.
At the forefront of the global transition to digital TV, HD and broadband entertainment and now in-home networked TV
• Investment and commitment in providing our customers the solutions that enable them to give their subscribers the best experience and quality of service.
• Offering operators a complete portfolio of hardware, software, professional services and integration.
* By volume (2012): IHS Screen Digest Set-Top Box Market Monitor H1 2013 ** By value (2012): Infonetics Broadband CPE and Subscribers Report 4Q 2012
Your services, your subscribers, any device
Pace Elements provides the tools to develop and evolve single or multiscreen TV services. Open standards assure development freedom and interoperability. Pre-integrated components give greater predictability over delivery and costs.
Whether the operator need is to deploy their fi rst payTV or broadband service, enhance an existing proposition or expand content and access across multiple devices and screens: Elements means they can get the maximum return and life from their investments.
Elements software platform
Tungsten - Future-proofed, scalable payTV device software thatmaximises operators hardware investments.
Device management tools which enable improved subscriber service and reduced costs through detailed diagnostics and remote management.
ECO Service Management
Professional Services - Leverage our extensive experience in broadcast and broadband markets to help you plan, launch, customise, support and expand your subscriber services.
Framework & SDK - Tools for operators to create the applications, services and user experience subscribers want.
Oxygen* - Open, confi gurable UI framework that delivers high-quality TV experiences to any screen.
Cobalt - Metadata Service Delivery Platform (SDP) - enriching the subscriber’s TV experience, from broadcast to multiscreen.
Titanium - Unifi ed CAS/DRM solution designed to cut through content protection and distribution complexity.
Helium - Advanced gateway software connecting and distributing broadband media services throughout the home.
* Pace’s Oxygen User Interface framework and other partner provided solutions are available to operators dependent on regional and operator specifi c requirements.
H E L I U M G A T E W A Y S O F T W A R E O X Y G E N U S E R I N T E R F A C E T I T A N I U M C O N T E N T S E C U R I T Y C O B A LT S E R V I C E D E L I V E R Y T U N G S T E N D E V I C E S O F T W A R E E C O S E R V I C E M A N A G E M E N T F R A M E W O R K S D K & A P I s A P P S & S E R V I C E S O X Y G E N R E F U I S M A R T H O M E T V A N Y -W H E R E U S E R D E V I C E O P E R A T O R D E V I C E H E L I U M G A T E W A Y S O F T W A R E T U N G S T E N D E V I C E S O F T W A R E C O B A LT S E R V I C E D E L I V E R Y T I T A N I U M C O N T E N T S E C U R I T Y E C O S E R V I C E M A N A G E M E N T
It’s about the experience not the device
Elements gets content seamlessly into, throughout and beyond the home to deliver a true multi-screen experience. It enables operators to deliver these experiences from their existing devices or directly from the cloud. The use of open standards ensures the experience to all screens can have a consistent look and feel.
Flexibility, simplicity and opportunity
The market is constantly evolving. Devices and demands are multiplying and it’s becoming ever more challenging to make it all work together. Elements flexibility
enables operators to package their services into compelling applications, add dynamic user and content metadata to enhance the broadcast experience, and simplify content distribution with unified conditional access and DRM solutions.
Future-proofed innovation
Elements is not a finite solution – it’s a platform and a toolkit for operators to evolve their services and keep pace with change. Operators can dynamically adapt their current service and download new applications to enhance capability without the need to replace hardware.
Maximise operator revenue
Understanding subscriber needs and usage patterns leads to a better-tailored content package. Elements tracks and analyses subscriber usage to build a sophisticated understanding of what, where and how content is being viewed. Powerful search and recommendation capabilities mean subscribers can discover and view premium, high value content from the operator’s content library.
Reduce costs and shorten time to market
Elements combines advanced features, modular design and open standards. Integration with partner solutions or pre-integrated delivery shortens operators time to market, minimises integration and development uncertainties and reduces on-going costs.
Maximise customer satisfaction and retention
The Pace ECO Service Management platform and integrated applications gives
service providers visibility into home networks, and the ability to automate and control subscriber devices and experiences. With ECO Service Management, service providers can maximize customer satisfaction and customer retention, as well as accelerate time to market for next generation subscriber services.
Elements framework
& SDK
Whether the operator need is to deploy their fi rst payTV or broadband service, enhance an existing proposition or expand content and access across multiple
devices and screens:
From entry level payTV to advanced any-screen solutions, Elements puts the operator in control of their services. Service components and enablers are made accessible via the Elements framework SDKs and APIs – each solution comprising a pre-integrated package of the essential components to deliver the
service required. D Y N A M I C R E C O M M ’ M E T A D A T A P A C K C R O S S P L A T F O R M S E A R C H C O N N E C T E D C A R E M O T E D V R A D V A N C E D U I ( H T M L 5 ) B R O A D C A S T C A U I S D K ( H T M L 5 ) E P G P E R S O N A L -I S A T -I O N A U D I E N C E S T A T S @ H O M ED R M O T T W H O L E H O M E A P I C O N N E C T ( W I F I , H P N A ) A P I F R A M E W O R K S D K & A P I s A P P S & S E R V I C E S P V R S E C U R I T Y U I S D K D E V I C E A P I D E V I C EA P I V O I P S H A R I N G ( D L N A ) O S G I U S E R D E V I C E H E L I U M G A T E W A Y S O F T W A R E T U N G S T E N D E V I C E S O F T W A R E O P E R A T O R D E V I C E C O B A LT S E R V I C E D E L I V E R Y T I T A N I U M C O N T E N T S E C U R I T Y E C O M A N A G E E C O C O N N E C T E C O C O L L E C T O X Y G E N R E F U I S M A R T H O M E A N Y S C R E E N W H O L E H O M E H O M EA U T O H O M E S E C U R E P A R E N T C T R L P V R O T T E C O S E R V I C E M A N A G E M E N T E C O A S S I S T E C O S E L F S E R V I C E E C O D I S P A T C H E C O M O N I T O R E C O I N Q U I R E E C O A P I
PayTV solutions
Pace’s marriage of hardware and software creates compelling, future-proofed TV solutions, including one-way linear TV and more advanced two-way offerings. • Tungsten device software and the Oxygen UI framework allows the creation
of stunning EPGs, unique UI layouts and customized apps.
• Cobalt Metadata Service Delivery Platform allows the rapid, dynamic addition of new services such as push VOD, banners, posters and image stills based on user profi les. • Pace payTV solutions entice customers to consume content by simplifying content
discovery and purchase while enabling personalisation for individual subscribers such as inline adverts of recommended movies and TV shows.
• Open platform for revenue generating opportunities: add personalised movie and TV recommendations with IP connectivity and measure audience viewing habits, or add a cloud-based PVR to all STBs.
• A total solution from a single vendor, reducing management burden, time to market and total cost of ownership.
• Tested and proven worldwide deployments.
Broadband solutions
A complete solution for home network connectivity and operator-branded connected-home applications.
Gateways powered by Helium software provide Internet access and advanced management capabilities while supporting a wide range of subscriber entertainment and communication services. Our Internet gateways integrate a smart residential
gateway and home network connectivity into a single device that’s easy for subscribers to set up, confi gure and use.
Pace ECO service management reduces operators’ operational efforts and helps to quickly expedite subscriber issues. It gives visibility of the subscriber’s home network in terms of quality of service and operational status.
Pace gateways provide:
• Zero-touch installation and setup • Advanced but simple connectivity • Robust and convenient security • Remote management
• Enhanced service quality • Media sharing capability
My Video Internet Remote Access
DLNA UPnP Media Server
Over The Top (OTT) solutions
Pre-integrated multi-screen delivery of Internet video to STBs, connected TVs, tablets, PCs, smartphones and games consoles. Accessed through operator’s existing STB deployments or direct from the cloud.
Pace’s OTT solution enables fi ne control of ingestion, management, content protection and streaming to all devices with an optimal and consistent viewing experience.
Elements deployed services: • Pure OTT
• Hybrid broadcast and OTT • IP-only video
• Whole home content • Any screen delivery Key features:
• VOD content to any device • Integrated search
• Content recommendations • Smooth streaming
• Channel icons
• Banners and promotions • Remote UI update and
customisation
• Push VOD content over broadcast
Whole Home solutions
Seamless delivery of TV experiences to multiple screens both in and out of the home, via your STB, media gateway or direct from the cloud.
With multiple tier 1 operator deployments, Pace’s whole home solutions set the
benchmark for service experience. Over 30 years payTV technology expertise ensures Pace is uniquely positioned to deliver payTV operators whole home services, matched to their specifi c market and subscriber needs.
Pre-integrated hardware and software removes the need for complex multi-partner relationships and guarantees the best possible time to market. Pace Elements fl exible and modular solutions ensure operators benefi t from maximum effi ciency, portability and opportunity.
Applications for the connected home
Elements delivers rich content and compelling applications to every device in and around the home. Subscribers receive a revolutionary, high-quality user experience, while operators enjoy simplifi ed development, deployment, management and support. Helium and Oxygen application frameworks and Software Development Kits (SDKs) provide a unifi ed set of tools and functionalities that allow operators to create diverse entertainment service and connected home applications.
Cobalt and ECO Service Management uniquly enable operators to translate their subscribers demands and behaviours into custom applications enhancing revenue opportunities and service stickiness.
Oxygen provides a confi gurable framework making it easy to implement TV
applications: combine 2D and 3D graphics with rich metadata; interweave custom data into the main UI; customise look and feel in line with an operators brand and
style needs.
Gateway applications such as Internet parental control, home security, home
automation and tele-health can be created using Helium’s powerful open-standards development kit.
Customer football application Tablet application with recommendations
Service management
ECO service management helps payTV operators keep up with rapidly-evolving services and technology with a holistic and unifi ed view of subscribers across all
business and technology domains. This is essential to deliver new revenue-generating services quickly and profi tably in response to increased competition and new service opportunities.
ECO delivers a consistent and superior customer experience whatever the device, increasing satisfaction and driving revenue with simpler ways to browse and fi nd great content.
Pace call-centre teams provide expert, proactive support for the introduction of high-technology subscriber solutions. In addition, operators can gain usage insights to help optimise their services and identify sales opportunities through call-centre interactions.
Why choose Pace Elements?
Pace Elements open, modular and fl exible platform means operators can deliver today’s TV and media services knowing they can maximise their investment in the future.
Gives operators freedom to innovate
Customisable and adaptable to meet operator specifi c needs allowing them to rapidly respond to changing subscriber needs and market opportunities.
Makes the complex simple
Pre-integrated components get operators to market faster, minimise integration risk and are easier to maintain and support - delivering lower total cost of ownership.
Does not lock operators in
Open standards, Elements framework and SDKs, and Pace’s hardware porting kits enable operators to develop services themselves or to integrate with their
existing partners.
Pace professional services
As a market leader with over 30 years experience, operators will fi nd Pace a partner who understands today’s business challenges. Leveraging our extensive experience in broadcast and broadband markets, operators can plan, launch, customise, support and expand their services to meet their specifi c needs.
Pace Elements deployments
Pace ECO Service Management deployments
Altibox
VOD portal and interactive apps • Tungsten • Oxygen • Cobalt • Titanium Foxtel Whole home multiscreen • Tungsten • Oxygen • Cobalt
Sky New Zealand Hybrid DVB-T2 OTT solution • Tungsten • Oxygen • Cobalt Telenet Conditional Access • Titanium Bouygues Telecom Helium software for existing gateways • Helium Multichoice DTT set-top box solution • Tungsten GVT VDSL Gateways with Helium software • Helium Telefonica/Vivo Integrated zapper and PVR solutions • Tungsten • Oxygen
Elements-Overview-0714-12 This document is subject to change without notice
