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Disclaimer: This material that follows is a presentation of general background information about SingTel’s activities current at the date of the presentation. The information contained in this document is intended only for use during the presentation and should not be disseminated or distributed to parties outside the presentation. It is information given in summary form and does not purport to be complete. It is not to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. This material should be considered with professional advice when deciding if an investment is appropriate.
Group Enterprise
SingTel Investor Day
15 March 2013 Bill Chang
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Formation of SingTel Group Enterprise
Asia Pacific’s Leading ICT Powerhouse
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COMING TOGETHER. POWERING THE FUTURE
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SingTel Group Enterprise – At a Glance
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"Glocal" Experience
Global Touch & Local Experience
> 13,000 ICT Professionals
40 Global Cities in 22 countries
Asia Pacific, Middle East, US & Europe
Integrated ICT Capabilities
From Infrastructure-to-Services-to-Applications services
>3000 Industry Certifications
Best in class industry practices & governance models
S$4.8b Revenue
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The ICT market comprises 4 main segments
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Infrastructure
• Carriage (fixed voice and mobile) • Domestic and international data • Data centres
Managed Services
• Managed security, communications, etc. • Applications acceleration
• Enterprise managed mobility Cloud Computing • Infrastructure as a Service • Software as a Service • Platform as a Service Application Services • Application development • IT Consulting
• Business process outsourcing
Examples of products and services Competitors
•
Accenture•
IBM•
ST Electronics•
Tata•
Telstra•
Amazon Web Services•
Microsoft Azure•
BT•
Telstra•
Orange Business Services•
HP•
BT•
Orange Business ServicesGROUP
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SingTel Group Enterprise has market share leadership
in Asia Pacific region for all Int’l Data services
5 Source: : IDC, 1H 2012, Oct 2012
Int’l IPVPN: US$1.3B Int’l Leased Circuit: US$497.9M
E-VPN: US$179.9M E-Line: US$182.4M
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Leader in ICT & Managed Mobility Services in Asia Pacific
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Telco & Managed Services Leadership
Comprehensive range of ICT solutions with strong delivery capabilities
Wide range of vertical industries & enterprise mobility solutions
Strong cloud capabilities
Good network coverage in the region
Enterprise Mobility Services Leadership
SingTel slightly narrowed the gap since our 2011 study. SingTel also figures as a
market leader … continues to leverage its significant
mobile assets in the region to position its mobility services …and the company has
realigned its enterprise business into a single ICT organization for a more
regional approach. It has also improved its focus on customer support, which is recognized by its customers, who scored SingTel higher than in the previous study.
“
”
Source: Ovum, 2012 SOURCE: IDC Marketscape, 2012
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Gaining scale in cloud with early shoots of successes
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G-Cloud for Singapore Government
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Helping SMEs transform and
increase competitiveness
8SaaS Apps
One-Stop SaaS Experience • Single Sign-in • One Bill • One Helpdesk • Affordable Simplified Experience Apps Market Place
Insights
Perspectives on Technology & Business
• Dedicated SME content • Share experience & adoption Weekly Blogs Case Studies
Opportunities
Trading, Buying and Saving as a Community • Aggregated posting of RFQs & tenders • Procurement advantage Group Buys Trading Board
Grants
A-Z Government Grants • Comprehensive online grant library • Monthly grant reviews One-Stop Resource Provide Reviews$
myBusiness is in Singapore only
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NCS Ranking %1
(by market share)
2010 2011 #1 Govt 34.4 35.1 #1 Edu 49.6 54.7 #1 H’care 35.7 35.1 #2 Telco2 11.9 7.7 #2 Tpt 16.0 18.0 #3 Banking 7.7 8.3
NCS #1 market share in Singapore & #9 in Asia Pacific
(excl. Japan) for applications & services
9 Managed Infrastructure Managed Services Cloud Apps + Biz Process Outsourcing + Consulting
1. Gartner IT Professional Services, Mar 2012
2. Gartner recategorised Telco sector to include Communications, Media and Services sectors
Singapore Ranking %1
(by market share)
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Value proposition of One-Stop ICT Experience
Provider for businesses
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No technology
obsolescence & lower
maintenance cost
Lower TCO,
up to 27% Savings*
*5 years NPV basis
Reduce complexity &
take full accountability
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Enabling ANZ Bank through One-Stop
ICT experience
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Deployment in 850 branches,
serving more than 34,000 staff
>20,000 IP phones, contact
centres, 40 Cisco TelePresence
WAN Acceleration &
Optimisation Services
5 year contract of $550M in Managed data,
voice, video, mobility and satellite services
GROUP ENTERPRISE Australia China Germany Japan Korea Malaysia New Zealand Singapore Philippines Taiwan Thailand Vietnam India
Delivering full suite of ICT services regionally for a
large European automaker
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5 year contract of worth
$50mil
in
full suite of Managed Services
Managed Network, traffic optimization, Hosting (S’pore + China), Security, HDVC & LAN CPE1.
Span over 14 countries across
Asia Pacific & Germany
2.
Ranked No 1
in Network Service Provider
in Company's 2011 Key Supplier ratings
(amongst 22 IT providers globally)
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Delivering Managed Services to one of the
gateway services & food solutions in the region
Largest EWO
Deal Won
5 year contract of worth
$50mil
for Data
Centre, EUC, Service
Desk & WAN
Iconic Showcase
of SingTel & NCS
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Regional Cloud-based Mobile Device Management
deployment for a Global Fortune 500 healthcare
Company
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A Global Fortune 500 healthcare company with operations in more than 100 countries and over 61,000 employees.
Customer’s challenges: Wanted to deploy tablets to
the sales team but faced the challenge of managing these tablets. Needed a cost effective and scalable solution that can be deployed quickly across the region.
Healthcare
How we solved it: Deployed a cloud-based mobile device manager for 5 countries within 2 weeks. Provided customer with:
• Faster GTM to beat competition
• Monthly Recurring Charge model with low start-up cost
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S$850m contract for Ministry of Education
Standard Operating Environment (SOE)
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•
Equip 120,000 seats with the
Standard Operating Environment
•
Cater to 40,000 teachers and
500,000 students
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Analytics &
Big Data
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Create early mover advantage
• Build ‘smart cities’ analytics capability in SG
• Develop services to manage high growth of data volume • Extend products and capabilities regionally
Accelerate Emerging Technologies growth
in four key areas
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Cloud
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Lead with integrated cloud stack
• Accelerate build of Trusted Cloud infrastructure • Build online marketplace for SMBs
• Be the Trusted Cloud Advisor to Enterprises
Enterprise
Mobility
2
Scale regionally
• Accelerate penetration of SG and Australia-based MNCs • Differentiate product with application services capabilities • Develop solutions for selected verticals
Machine
to Machine
3
Deepen into selected industry verticals
• Scale global platform to Australia
• Develop m2m solutions for Education, Transportation and Healthcare industries
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Vertical Sector Transformation & Thought Leadership
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The Future of Education
Learning is about Me
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Learning & Content Application on the Cloud
Holistic Assessment through real-time analytics
Social Collaboration and Problem-Solving
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Thought
Leadership
Applications
& Services
SingTel Group Enterprise is uniquely positioned in
the Asia Pacific ICT market
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Key Takeaways
Asia Pacific One-Stop ICT Services
Champion
Integrated Fixed Mobile Cloud
Convergence capabilities
Deep domain expertise across
key vertical
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