INNOvation Management Models for SECurity Organizations
www.innosec-project.eu
Work done so far and under way… WP1: Current practices of innovation management in the security sector WP2: Current practices of innovation management in in
non-security sectors and state-of-the-art WP3: Creation of a
first version of the InnoSec model
WP4: Testing and updating of the model
WP5: Implementation roadmap
Implementation roadmap
Assessment of security organisation with
regard to relevance of Innovation Model
modules
Selection and configuration of modules for
organisation specific implementation plan
Guidelines for implementation plan
Module (element) specific analyses of
implementation instruments
Why?
What?
How?
Workshop methodology: World Café light
Short intro
Question(s) for discussion
Discuss in small group
Workshop focus: Security Organisation characteristics
Degree of procedural freedom
Security focus
Independent Security Organisation vs. security unit in organisation with other focus
Business focus
Profit v. cost
Professional openness
Educational level of operational
employees
Organisational focus Organisational diversityDegree of procedural freedom This characteristic describes whether or not security organisations are at liberty to choose the procedures they follow in their activities. It has the following states: 1. Complete/almost complete external restrictions (e.g., aviation security) 2. Dominant external restrictions (e.g., nuclear industry) 3. Partial external restrictions (e.g., policing, department store, emergency medicine) 4. Almost complete freedom If different situations in different parts of the organisation: don’t use 3 if one part is 1/2 and one 4 – divide instead!
So where’s your Security Organisation!?
When restrictions to procedural freedom are significant : a strategic choice Include innovation also in procedurally restricted parts of the operations in the ‘normal’ innovation strategy as part of the Innovation Model. This means that the regulators, customers, customers’ regulators etc. that determine the restrictions become an important part of the Innovation Model. See the procedural restrictions as exempt from ‘normal’ innovation. Also a completely procedurally restricted security organisation can still innovate in areas like Human Resource management, administrative procedures etc.
Discussion 1: procedural freedom What modules of the Innovation Model are most affected by this characteristic? Why? Are there Security Organisations with almost complete freedom? Is there a strategic choice as suggested?
15 minutes discussion; brief reporting back!
Organisational focus: Security
This characteristic surfaces the fact that security activities vary in importance for the organisation. Of course some
organisations are totally dedicated to security, and among those that are not, the strategic importance of security may vary a lot.
1. Security specific (police, security company)
2. Security vital (airport, nuclear power plant, coast guard)
Organisation focus: Business (profit v. cost)
This characteristic surfaces whether the security organisation is a profit or cost centre, and in the latter case whether it is in
wider for-profit context or not.
1. Profit (security company)
2. Cost centre in a for profit organisation (department store, nuclear power plant)
Organisational focus These characteristics affect how security innovations have to be motivated A peripheral security unit will have very limited resources for security innovation May need scaled‐down version of innovation model Not all combinations possible? For profit Cost centre in for pr. Not for profit Security specific Security vital Security periphe-ral
9
9
9
9
9 9
Discussion 2: organisational focus What modules of the Innovation Model are most affected by security and business focus? Why?
Other thoughts?
10 minutes discussion; brief reporting back!
Organisational diversity: Professional openness
This characteristic describes if the core security personnel are a unitary ‘corps’ or a more mixed group, with involvement of volunteers seen as the extreme case of mixed-ness. It has the following states:
1. Volunteers for real security tasks (Austrian red cross)
2. Professionally mixed organization (French police)
3. Closed professional organization (Swedish police, rescue service, security company)
Organisational diversity: Educational level of operational employees
This characteristic like the previous one indicates whether security organisations are homogeneous or diverse.
1. High (IT security)
2. Mixed (police)
Organisational diversity If a security organisation is mixed (profession, education level) there may be a need to address the different groups separately in an innovation process to avoid one group becoming dominant. If an organisation is homogeneous, involvement of external groups may be particularly important to avoid overly narrow perspectives.
Discussion 3: organisational diversity What modules of the Innovation Model are most affected by the diversity‐related characteristics? Why? Are there other organisational characteristics more important for innovation in Security Organisations than the ones we have discussed today? Why?
15 minutes discussion; brief reporting back!
INNOvation Management Models for SECurity Organizations
www.innosec-project.eu
Thanks for your ingenious thought!