How to Register for Training

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How to Register for Training

We have created a Training Console to help you manage your Tenable training from the Tenable Support Portal. You will be able to enroll in On Demand Training Course(s) or Certification exam(s) directly from the Training Console. You will need to retrieve the On Demand Training or Certification Activation URL that you should have received with your purchase.

Create Your Training Console

Click on the provided URL to create your account. If the link does not work, please cut and paste the entire URL into your browser.

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Note:Tenable recently updated the training activation process to better provide support to students. After you activate the training class/certification, you will need to enroll in the class/certification using the Training Console, which is available in the Tenable Support Portal.

If you do not already have a Tenable Support Portal account (this is not the same as a Tenable Store account, which is for purchasing only and not providing support services), click on “New Customer”.

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3 If you already have an account on the Tenable Support Portal, you still need to click on the URL to add the Training Console with your existing account by selecting “Existing Customer”.

You will need to provide your Registered Email Address, Tenable Support Portal Password, and Customer ID, which can be found at the upper left corner when logged in to the Tenable Support Portal, and then click on “Search” to view the registered contact(s) list for your customer ID.

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Sign into your account on the Tenable Support Portal to access your Training Console, which can be directly accessed by clicking “Tenable Support Portal to access the Training Console” or here: https://support.tenable.com/.

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5 Click on “Enroll in Course” next to the specific training part number.

Note: Click on “More Info” for course overview.

You will have the ability to choose Option 1: “Enroll Student Directly in Course” or Option 2: “Send Activation Link to

Student for Self-Enrollment”. Note: This is not restricted to work only email addresses.

Option 1: Enroll Student Directly in Course:

Enter student information (this can be for yourself or you can enroll someone else in your organization), and then select “Enroll Student Directly in Course”.

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Directly enrolling in a course will move the course from Unused Courses to Activated Courses status.

Option 2: Send Activation Link to Student for Self-Enrollment (this will send a Student URL):

Enter student information, and then select “Send Activation Link to Student for Self Enrollment”.

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7 This process will move the course from Unused Courses to Pending Courses. Once the student enrolls in the course, it will be moved to Activated Courses status.

Create your eLearning Portal Account

Note: this is only for a Student URL.

Click on the URL provided to create your account. If the link does not work, please cut and paste the entire URL into your browser. You will need to choose “New Customer” or “Existing Support Customer”.

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Enter the name and email address for the student(s) that will attend the On Demand training Course or Certification Exam.

Review the information and click on “Yes” if it is correct. Each new student will receive an email that contains the username, temporary password, and link to the eLearning Portal. The Student will receive a second email confirming enrollment in the course. If the student already has an eLearning account, they will simply receive the enrollment email.

If you already have an account on the Tenable Support Portal, click on “Existing Support Customer”.

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9 “Existing Support Customers” will be provided a list of registered contacts from which you can select student(s) that will be registered for the On Demand Training course or Certification Exam. Once the correct registered contact is selected, click on the right directional arrow to add the contact to the course.

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Each new student will receive an email that contains the username, temporary password, and link to the eLearning Portal. The Student will receive a second email confirming enrollment in the course. If the student already has an eLearning account, they will simply receive the enrollment email.

Once the student is registered, the student can create an account and log in to their eLearning Portal account to access their On Demand Training Course or Certification Exam: http://elearn.tenable.com/moodle/.

There are prerequisite software requirements depending on the specific course. To review those requirements please go to the following link:

http://static.tenable.com/training/Tenable_Student_Training_Guide.pdf More information about Tenable Product Training can be found here: http://www.tenable.com/training-certification

http://static.tenable.com/prod_docs/Training_Services_Agreement.pdf

If you experience any problems with the registration process or have support related questions, please contact [email protected].

How to Register for Training