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(1)

T H E

S T A T E O F

L A T E P AY M E N T

(2)

T H E L A T E P A Y M E N T R E P O R T

J A N U A R Y 2 0 1 6

02

CONTENTS

04 KEY FACTS

05 LATE PAYMENT OVER TIME

06 BLUE CHIPS VS SMES

07 BLUECHIPS & FTSE 350

08 SME

09 BIG TECH

10 BANKS

11 PUBLIC SECTOR

13 SUPERMARKET

14 RETAILERS

15 INTERNATIONAL

16 UK VS EUROPE VS REST OF WORLD

17 REGIONAL BUSINESS

18 WHO PAYS WHEN?

19 CONCLUSIONS

(3)

T H E L A T E P A Y M E N T R E P O R T

J A N U A R Y 2 0 1 6

03

Late payment is the silent killer

of modern business.

The simple act of not getting paid when you should has an adverse effect on the success of any company. But it’s Britain’s small and medium sized enterprises – which make up 99% of all UK businesses – that bear the brunt of the problem. It’s estimated that UK SMEs are owed more than half a trillion pounds in outstanding invoices. That number speaks for itself.

This report dives deeper into where and why late payment is occurring, across different sectors, industries and countries. Our data challenges the pre-existing conceptions of certain companies as ‘villains’ of the small supplier community, and looks to uncover new findings that go beyond media headlines. We also look further afield, comparing the UK with its European counterparts, and the rest of the world.

At MarketInvoice, we capture data on every aspect of an invoice. Who it’s issued by, issued to and issued when. More importantly, we also record when each invoice is contractually due, as well as when it is actually paid.

These numbers underpin our lending model at its most basic level. As a result, we’ve collected a vast pool of data in the last five years – over 30,000 individual invoices, issued to companies of all sizes, in over 80 different countries. This report, the first of its kind, looks mainly at payment records in 2015. However, we plan to release new data regularly, and if this report captures the ‘state’ of late payment here and now, future data will track how the problem evolves over time. The data in this report highlights a very real, very prevalent issue that affects millions of businesses owners every day. Whilst our data goes some way to illustrate the scale of late payment across the country, real action must be taken to stem the problem at its source. Larger companies must take more responsibility in their position of power with suppliers, and change what is currently, a damaging culture for UK businesses.

ANIL STOCKER Co-founder and CEO MarketInvoice

(4)

KEY FACTS

60%

of invoices are

PAID LATE

TWO WEEKS LATE

invoices paid more than

1/5

- average invoice paid

6.0

DAYS LATE

OVER

30,000

INVOICES

ACROSS

5

YEARS

FROM

80

COUNTRIES

DATA F R O M :

(5)

LATE PAYMENT OVER TIME

70% 60% 50% 40%

2015

2014

UK

EUROPE (NOT UK)

TOTAL

2013

(6)

BLUE CHIPS

VS

SMES

PROPORTION OF INVOICES PAID LATE BY (%)

2014

4 0% 50% 30%

2015

AVERAGE PAYDAY 2015

DUE DATE

1

2

-1

-2

3

4

5

6

7

LATE EARLY

51.4

BLUE CHIP

62.2

BLUE CHIP

53.4

SME

61.7

SME

Whilst larger companies generally had a worse payment record than smaller business, late

payment is becoming more prevalent across the board when compared to previous years.

SME

BLUE CHIP

4.3

DAYS

LATE

5.9

DAYS

LATE

(7)

AVERAGE PAYDAY 2015

2

1

-1

-2

3

4

5

6

7

LARGE COMPANIES

BLUECHIPS & FTSE 350

FTSE 350

4.0

DAYS

LATE

BLUE CHIP

5.9

DAYS

LATE

FTSE 350 companies have a better record than their fellow blue chips, and also out perform SMEs.

DUE DATE

LATE

EARLY

PROPORTION OF 2015 INVOICES PAID LATE BY (%)

62.2

BLUE CHIP

60.9

FTSE 350

60% 50% 4 0%

(8)

SME SPOTLIGHT

ON

TIME

4%

all invoices

TWO WEEKS

late or more

1/4

OVER Of all early payments,

16.3

DAYS

EARLY

AVERAGE Of all late payments,

15.9

DAYS

LATE

AVERAGE

EA

RL

Y

34

%

LATE

62

%

When SMEs do miss the due

date of an invoice they tend

to do so by some margin.

The same can be said for

payments made early.

This is systematic of poor

planning and ad-hoc admin.

AVERAGE PAYDAY:

4.3

(9)

BIG TECH SPOTLIGHT

This data shows a

general lack of control

and disregard for

suppliers, rather than

a systematic culture of

late payment.

AVERAGE PAYDAY:

1.7

DAYS LATE

LATE

50.5%

EARLY

44.6

%

ON

TIME

5.9%

Of all late payments,

14.7

DAYS LATE

AVERAGE

TOP

SECTOR

for early

payment

EA

RLY

44.6

%

LATE

50.5

%

- the worst

sector

(10)

4

2

-2

-4

6

8

10

12

DUE DATE LATE EARLY

BANKS SPOTLIGHT

PAYMENT BREAKDOWN (%)

44.7

LATE

52.6

EARLY

2.6

ON TIME

Banks were the only sector that paid earlier more often than late in 2015.

AVERAGE PAYDAY 2015

TECH COMPANIES

1.7

DAYS LATE BANKS

0.3

DAYS LATE FTSE 350

4.0

DAYS LATE

5.9

DAYS LATE BLUE CHIP

(11)

4

2

-2

-4

6

8

10

12

DUE DATE LATE EARLY

AVERAGE

2014

PAYDAY

0.4

DAYS LATE

PUBLIC SECTOR SPOTLIGHT

AVERAGE PAYDAY 2015

PUBLIC SECTOR

6.3

DAYS LATE FTSE 350

4.0

DAYS LATE TECH COMPANIES

1.7

DAYS LATE BANKS

0.3

DAYS LATE

44.7

61.7

AVERAGE

2015

PAYDAY

6.3

DAYS LATE

PROPORTION OF INVOICES

PAID LATE BY PUBLIC SECTOR (%)

2014

2015

(12)

PUBLIC SECTOR BREAKDOWN

4

2

-2

-4

6

8

10

12

14

16

18

SCHOOLS & ACADEMIES

17.9

DAYS LATE HOSPITALS & NHS

7.2

DAYS LATE LOCAL COUNCILS

0.3

DAYS LATE

AVERAGE PAYDAY 2015

PROPORTION OF 2015 INVOICES PAID LATE BY (%)

80.6

SCHOOLS & ACADEMIES

63.9

HOSPITALS & NHS

50.3

LOCAL COUNCILS DUE DATE LATE EARLY

It was schools and academies in particular that paid exceptionally late,

with local authorities actually paying relatively promptly.

(13)

SUPER MARKETS

SUPERMARKET SPOTLIGHT

AVERAGE PAYDAY 2015

PROPORTION OF 2015 INVOICES PAID LATE BY (%)

68.7

SUPER MARKETS

60.9

FTSE 350

50.5

TECH COMPANIES

44.7

BANKS

7.2

DAYS LATE

4

2

-2

-4

6

8

10

12

DUE DATE LATE EARLY FTSE 350

4.0

DAYS LATE

4.0

DAYS LATE TECH COMPANIES

1.7

DAYS LATE BANKS

0.3

DAYS LATE

(14)

4

2

-2

-4

6

8

10

12

DUE DATE LATE EARLY

RETAILERS SPOTLIGHT

High street retailers have the worst payment

record of any sector or industry we studied.

AVERAGE PAYDAY 2015

7.2

DAYS LATE SUPERMARKETS

10.7

DAYS LATE RETAILERS

AVERAGE

ECOMMERCE PAYDAY

7.2

DAYS LATE

VS

AVERAGE

HIGH STREET PAYDAY

14.0

DAYS LATE

69.8

HIGH STREET

62.0

E- COMMERCE

PROPORTION OF 2015

INVOICES PAID LATE BY (%)

TECH COMPANIES

1.7

DAYS LATE BANKS

0.3

DAYS LATE FTSE 350

4.0

DAYS LATE

4.0

DAYS LATE

(15)

SWITZERLAND GERMANY NETHERLANDS USA BELGIUM IRELAND UK FRANCE

INTERNATIONAL

AVERAGE PAYDAY 2015

PROPORTION OF 2015

INVOICES PAID LATE BY (%)

JAPAN -6.5 BELGIUM -4.1 NETHERLANDS -3.0 SWITZERLAND -0.8 GERMANY -0.5 IRELAND -0.1 DENMARK 1.2 CHINA 1.9 FINLAND 3.4 UK 5.85 FRANCE 6.1 USA 7.1 CANADA 12.0 POLAND 12.0 ISRAEL 13.5 UAE 14.3 SOUTH AFRICA 16.5 MEXICO 18.6 AUSTRALIA 26.4

35.0

40.2

45.9

62.3

38.3

45.7

50.6

75.4

DUE DATE LAT E LAT E EA RLY EA RLY DUE DATE

(16)

UK

VS

EUROPE

VS

REST OF WORLD

62.3

UK

45.7

USA

40.4

EUROPE (NOT UK)

72.5

REST OF WORLD (NOT EU/UK)

PROPORTION OF 2015 INVOICES PAID LATE BY (%)

AVERAGE UK PAYDAY

5.85

DAYS LATE

VS

AVERAGE EUROPE PAYDAY

0.3

DAYS LATE

(17)

REGIONAL BUSINESS SPOTLIGHT

TREATMENT OF LOCAL SMES

YORKSHIRE

68.9

%

SCOTLAND

50.4

%

EAST MIDLANDS

66.3

%

EAST OF ENGLAND

60.0

%

NORTH WEST

64.1

%

NORTH EAST

62.4

%

LONDON

61.4

%

61.4

%

LONDON WALES

64.4

%

SOUTH EAST

59.8

%

WEST MIDLANDS

57.4

%

SOUTH WEST

45.2

%

(18)

EARLY

4

2

-2

-4

-6

6

8

10

WHO PAYS WHEN?

LATE

12

14

PUBLIC SECTOR

6.3

ONLINE RETAILERS + SUPER MARKETS UK BLUE CHIPS FTSE 350

7.2

TECH COMPANIES

1.7

UK SMEs

4.3

BANKS EUROPE (NOT UK)

0.3

0.3

-0.8

USA

7.1

REST OF WORLD (NOT EU/UK)

10.6

GERMANY

-0.5

NETHERLANDS

-3.0

JAPAN

-6.5

UK

5.9

5.9

RETAILERS

10.7

HIGH STREET RETAILERS

14.0

4.0

S

E

C

T

O

R

CO

U

N

T

R

Y

(19)

CONCLUSIONS

• Late payment is very much a UK problem. Other European

countries such as Germany, Switzerland, the Netherlands and Belgium have a significantly better payment record. However, all payments from debtors in these countries were still made to UK businesses – how these European nations treat businesses of their own country, is unknown. The Government should review how these other large economies manage payments regulation.

• There is a fundamental culture of systematic late payment within the UK’s largest retail groups. Whilst supermarkets

often make the headlines, our data actually finds high-street retail stores to be the worse sector for paying suppliers late. In sectors such as retail, the prominence of late payment is so extreme and so consistent that one has to also assume it is by design. The increased consumer demand for value from retailers could be leading to the supplier being squeezed hard at the other end of the deal.

• The UK public sector has a disappointingly poor record for paying on time – especially within its academic institutions.

The government must lead by example if it is to successfully clamp down on the substandard practices of big businesses.

• The payment records of SMEs and bluechips are more similar than one would expect. However, SMEs tend to pay far more

sporadically, often very late or very early. This would suggest an ad hoc attitude to payment, or a deliberate delay for the sake of cash flow. There is also the possibility that SMEs are merely passing on a payment problem from the top of the chain.

• There is a broad North-South divide in the UK when it comes to the treatment of SMEs on a regional level. Whilst not

absolute, businesses in the North West and Yorkshire, were paid late considerably more than those in London and the South.

• Japan’s unique record of paying early might be explained by its zero to negative interest rates. With no reason to save,

capital is actually better utilized by investing in material stock and physical goods. Thus, big Japanese businesses actually have an incentive to pay promptly, with less reason to hoard cash. The same case can also be made for Switzerland.

(20)

T H E L A T E P A Y M E N T R E P O R T

2 0 1 6

www.marketinvoice.com @marketinvoice [email protected] MANCHESTER

5th Floor Chancery Place

50 Brown Street Manchester M2 2JT LONDON Hogarth House 136 High Holborn London WC1V 6PX

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