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Virtual Office

Service

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Introduction

What is a virtual office?

Whether you’re a home-based business or an established company looking to expand into a new geographic area, there are occasions when you need access to the benefits that are associated with business premises but don’t want the commitment of a full-time office. A virtual tenancy with NWES Premises offers a simple, cost-effective solution by providing the appearance of commercial premises without the overheads of facilities, business rates and rent.

Why have a virtual office?

If you’re a home-based business:

Virtual tenancy helps project a more professional business image by eliminating the need to use your home address. You can choose any one of our enterprise centres across the region as your virtual office and utilise the address for all your business correspondence. We will handle your mail and forward to your chosen location as well as sign for any parcels you may wish to be delivered to the centre.

Furthermore, if your business requires significant travel and takes you ‘on the road’, we can eliminate the risk of missing important calls by allocating a local telephone number to your business and answering calls in your company name.

If you’re an existing business:

There are times when the location of a business can impact customer decisions when sourcing a supplier or service - people are often more confident doing business with a company that has a local presence.

Our virtual office sites can offer geographic representation across Cambridgeshire, Essex, Norfolk and Suffolk, so for a company looking to expand into a new location or establish a satellite office away from their head quarters, a virtual office is an ideal means to achieve this.

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Benefits

Why choose NWES Premises?

Our organisation exists to encourage enterprise across the East of England. We have a 10 year history in operating enterprise centres that have housed both start-up and established companies in all types of industry and sectors.

As testament to this ethos, our buildings offer more than just bricks and mortar. Customers who choose an NWES enterprise centre as a home for their business - whether on a physical or virtual level - will benefit from a very supportive environment in which to grow their company.

What makes us different?

We pride ourselves in keeping our packages all-inclusive and our prices clear.

We will not:

• Apply additional charges to your chosen package

• Limit the amount of monthly calls we will answer on behalf of your business • Tie you in to a long-term commitment – instead we offer month-by-month tenancy As part of our packages, NWES Premises also offers a range of free and valuable added support that can have real impact on the progress of your business.

This support includes:

• Signposting to business mentoring, advice and training • Professional guidance on business rates

• Opportunity to have your business promoted via press releases • Invitation to NWES networking events

• Industry specific business development advice (including Renewable Energy, Oil & Gas and Innovation)

• Your company details and hyperlink added to our website

With this array of enterprise guidance available to you, your business will be able to grow and develop to a stage where you may require premises of your own.

And there’s more...

If you choose to upgrade to a physical tenancy with NWES Premises (either in an office or light-industrial unit), we will give you a monthly rental reduction equal to your virtual office fee for a period of up to six months.

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Package Prices

We offer three simple price tiers to match the various stages and needs of your business. We can also create flexible and tailored solutions for those businesses that require alternative support not covered in the below packages.

Our virtual office service is available at enterprise centres across Norfolk, Suffolk, CambridgeshireandEssex.

Please see overleaf for a complete list of our locations or call 0845 437 4465 to discuss your requirements with a member of our team.

Bespoke packages

A virtual office can mean different things to different people. Depending on the nature or activity of your business, you may have specific needs and requirements that are not covered by our Bronze, Silver or Gold packages.

For example, you may require an office or meeting room that you can use on a semi-regular basis, or you may need our team to print and despatch documents for you.

We will happily discuss the specific service you would like and will create a flexible and bespoke solution to best serve your business needs.

Service features

Bronze

Silver

Gold

Registered business address

at any NWES Premises enterprise centre

Mail forwarding

to your chosen address

Discounted meeting/conference room hire

at any NWES Premises enterprise centre

Localised telephone answering

in your company name

Free 1-to-1 business advice session

1 hour per month

1 day* free meeting/conference room hire

*8 hours

Monthly cost

£30

+ VAT

£60

+ VAT

£100

+ VAT

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Our Locations

Our virtual offices are available at the following locations across the East of England.

Suffolk

Centre name Town Telephone Area Code

Suffolk Enterprise Centre Ipswich 01473

Hadleigh Business Centre Hadleigh 01473

Felixstowe Enterprise Centre Felixstowe 01394

South Suffolk Business

Centre Sudbury 01787

Leiston Enterprise Centre Leiston 01728

North East Suffolk Business

Centre Lowestoft 01502

Riverside Business Centre Lowestoft 01502

Norfolk

Beacon Innovation Centre Gorleston 01493

St James Centre Great Yarmouth 01493

Cobholm & Lichfield Centre Great Yarmouth 01493

Norwich Enterprise Centre Norwich 01603

Cambridgeshire & Essex

Creativexchange St Neots 01480

March Enterprise Park March 01354

Harlow Enterprise Hub Harlow 01279

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Application Form

If you would like to take a virtual office at an NWES Premises enterprise centre, please complete the below application and Direct Debit form.

We ask that a deposit of 1 month’s fee (excluding VAT) is paid in advance of your virtual office service commencing. This can be taken by cash, cheque, credit card or BACS transfer.

Your details

Select your package

Please tick the box of your chosen service level:

Please state which enterprise centre

you would like as your virtual office: ____________________________________________ Please state which area code you

require for your virtual phone number: __________________________________________ Applicant’s name:

Applicant’s address:

Telephone number: Mobile number:

Email address: Company name: Nature of business: Company start date: Company registration number:

(If your business is not registered with Companies House, we will ask for a form of identification to be shown and held on file.)

Bronze

£30 + VAT per month

Silver

£60 + VAT per month

Gold

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References

The Centre Manager may take up references as part of the application for a virtual office. Please provide details of a trade or personal reference that NWES Premises can contact if we so require. If this is not possible, please give the contact name and company details of your most recent former employer.

Please return the completed application and Direct Debit form to the following address:

NWES Property Services Ltd Virtual Office Service

OrbisEnergy Wilde Street Lowestoft Suffolk, NR32 1XH 0845 437 4465 premises@nwes.org.uk www.nwes.org.uk

We look forward to welcoming you into the East of England's fastest growing virtual office network Name:

Position: Address:

Telephone number: Mobile number:

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Please fill in the whole form using a ball point pen and send it to:

Instruction to your

Bank or Building Society

to pay by Direct Debit

NWES Property Services Ltd

Virtual Office Services

OrbisEnergy

Wilde Street Originators Identification Number

Lowestoft 4 2 4 4 2 7

Suffolk, NR32 1XH Reference

Name(s) of Account Holder(s)

Instruction to your Bank or Building Society

Bank/Building Society account number

Please pay NW ES Property Services Ltd Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with NW ES Property Service Ltd and, if so, details will be passed electronically to m y Bank/building society.

Branch Sort Code

Name and full postal address of your Bank or Building Society

Signature(s) To: The Manager Bank/Building Society

Address

Postcode Date

Banks and Building Societies may not accept Direct Debit Instructions for some types of account

- - - -- - - -- - -

Please cut off and retain

The Direct Debit

Guarantee

This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society.

If the amounts to be paid or the payment dates change NWES Property Services Ltd will notify you 10 working days in advance of your account being debited or as otherwise agreed.

If an error is made by NWES Property Services Ltd or your Bank or Building Society, you are guaranteed a full and immediate refund from your branch of the amount paid.

You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us.

NWES office use only Centre name:

References

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