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Hospital Trustee

Resources

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QHR’s Family of Brands –

More Than 30 Years of Service

to Hospitals and Trustees

Effective governance and strategic thinking are essential for the success and

survival of America’s hospitals. The QHR Family of Brands meets the specific needs

of your hospital based on your unique situation.

Deliverable Results

• Nearly 150 multi-year hospital clients in 38 states • 97% client retention rate

• Average full service client tenure 20+ years

• QHR clients outperform peer hospitals financially, operationally and clinically

Deep Resources

• More than 10,000 healthcare professionals educated annually

• Seasoned operations experts transfer knowledge to sustain improvements • Programs on current healthcare topics as well as hospital

operations fundamentals

• Education delivered via conference, classroom, Webinar and on-line web-based programming

Tangible Improvement

• Over 1,000 consulting engagements per year

• Among the top ten healthcare consulting firms in the U.S.

• Practice leaders average 25 years’ experience in 8 key areas of hospital operations

Facilities for the Future

• Full complement of facility development services, from facility master plans to construction program management

• Operations perspective helps reduce costs, improve efficiency and delight physician and patient customers

• Completed more than 645 projects exclusively for hospitals, totaling $3.5 billion

Competitive Advantage Through Supply Innovation

• Access to discounted pricing 5 – 8% lower than other GPOs

• Regional staff, analytical tools and resources help clients maximize their savings • Relationships with more than 100 additional vendors reduces the cost of

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Essential Resources for Trustees to

Drive Your Hospital’s Future Success

Monthly Webinars and National Conferences

• Build critical board governance skills

• Keep informed about changes in the healthcare industry

Board Essentials Workshop

• Training for new hospital trustees on the complex business of running a hospital and their

governance responsibilities

Trustee Times

• Bimonthly newsletter with best practice information for boards

Q-View

• Monthly electronic digest of the business of healthcare

Hospital Trustee Quick Reference Guide

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Conferences

2012 QHR National Trustee Conferences

In this era of uncertainty and change, an informed and educated board is more important to your hospital than ever before. QHR is committed to providing the information our client hospital trustees need to strategically plan for the future.

QHR offers this one-and-a-half-day event twice in 2012. Attend the event most convenient to you! Hospital trustees will gain insight from QHR experts and have the opportunity to network with peer trustees.

Participants will learn about trends in:

Pre-Conference for Board Leaders

QHR’s Pre-Conference for Board Leaders will be offered on the afternoon before each 2012 QHR Trustee Conference. QHR’s leading operations experts will help board leaders understand the role of the board chair including how to:

• Improve the board’s effectiveness • Develop strong relationships with

CEOs and the Medical Staff • Run more productive meetings • And resolve barriers to board success

Register at www.QHRLearningInstitute.com

QHR National Trustee Conference - West

May 3-4, 2012

7:00AM on 3rd to 12:00PM on 4th

The Brown Palace Hotel

321 17th Street, Denver, CO 80202 (303) 297-3111 • (800) 321-2599

Hotel Reservation Deadline: April 1, 2012

(Ask for the QHR Room Block)

QHR National Trustee Conference - East

November 8-9, 2012

7:00AM on 8th to 12:00PM on 9th

Hyatt Regency Savannah

Two West Bay Street, Savannah, GA 31401 (912) 238-1234 • (888) 421-1442

Hotel Reservation Deadline: October 15, 2012

(Ask for the QHR Room Block)

Trustee Education from the QHR Learning Institute

Register at www.QHRLearningInstitute.com

Register at www.QHRLearningInstitute.com

Register at www.QHRLearningInstitute.com

QHR National Trustee Conference - East

QHR National Trustee Conference - East

QHR National Trustee Conference - East

November 8-9, 2012 November 8-9, 2012 November 8-9, 2012 7:00AM on 8th to 12:00PM on 9th 7:00AM on 8th to 12:00PM on 9th 7:00AM on 8th to 12:00PM on 9th Hyatt Regency Savannah

Hyatt Regency Savannah Hyatt Regency Savannah

Two West Bay Street, Savannah, GA 31401 Two West Bay Street, Savannah, GA 31401 (912) 238-1234 • (888) 421-1442

(912) 238-1234 • (888) 421-1442

Hotel Reservation Deadline: October 15, 2012 Hotel Reservation Deadline: October 15, 2012

(Ask for the QHR Room Block) (Ask for the QHR Room Block)

• Reimbursement

• Governance and Leadership • Hospital/Physician Alignment

• Quality and Patient Satisfaction • Revenue Growth and Cost Reduction • And much more!

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To review upcoming topics, visit www.QHRLearningInstitute.com

Workshops and Webinars

QHR Board Essentials Workshop

The QHR Board Essentials Workshop is designed to orient new hospital trustees and to refresh the core skills of existing trustees. Learn about your roles and responsibilities as a hospital trustee and acquire the tools you need to be an effective board member.

Participants will learn about: • Strategic Planning

• Physician Recruitment and Retention • Hospital Revenue Cycle

• CEO Recruitment and Retention • Quality and Duty of Care • Financial Oversight

• Alignment of Board and Medical Staff • Fiduciary Responsibility

• Compliance Oversight

QHR Board Essentials Workshop

August 9-10, 2012

7:00AM on 9th to 12:00PM on 10th

Hilton Nashville Downtown

121 4th Avenue South, Nashville, TN 37201 (615) 620-1000 • (800) 445-8667

Hotel Reservation Deadline: July 10, 2012

(Ask for the QHR Room Block)

Governance Webinars for Hospital Trustees:

Nationally-renowned speakers and QHR experts provide the information and tools you need to lead your hospital in today’s changing healthcare landscape. Topics are timely and include a mix of essential trustee skill building with up-to-the minute issues impacting your hospital. Strengthen your leadership and governance skills with QHR’s popular monthly Webinar series, specifi cally designed for hospital trustees. Webinars are live, and recordings are also available for your convenience.

2012 Trustee Webinar Schedule

12:00

PM

-1:00

PM

C.T.

JANUARY 10

FEBRUARY 14

MARCH 13

APRIL 10

MAY 8

JUNE 12

JULY 10

AUGUST 14

SEPTEMBER 11

OCTOBER 9

NOVEMBER 13

DECEMBER 11

To review upcoming topics, visit www.QHRLearningInstitute.com

To review upcoming topics, visit www.QHRLearningInstitute.com

To review upcoming topics, visit www.QHRLearningInstitute.com

Governance Webinars for Hospital Trustees:

Governance Webinars for Hospital Trustees:

Governance Webinars for Hospital Trustees:

Nationally-renowned speakers and QHR experts provide the information and tools you need to lead Nationally-renowned speakers and QHR experts provide the information and tools you need to lead your hospital in today’s changing healthcare landscape. Topics are timely and include a mix of essential your hospital in today’s changing healthcare landscape. Topics are timely and include a mix of essential trustee skill building with up-to-the minute issues impacting your hospital. Strengthen your leadership and trustee skill building with up-to-the minute issues impacting your hospital. Strengthen your leadership and governance skills with QHR’s popular monthly Webinar series, specifi cally designed for hospital trustees. governance skills with QHR’s popular monthly Webinar series, specifi cally designed for hospital trustees. Webinars are live, and recordings are also available for your convenience.

Webinars are live, and recordings are also available for your convenience.

2012 Trustee Webinar Schedule

2012 Trustee Webinar Schedule

2012 Trustee Webinar Schedule

JANUARY 10

JANUARY 10

JANUARY 10

FEBRUARY 14

FEBRUARY 14

FEBRUARY 14

MARCH 13

MARCH 13

MARCH 13

APRIL 10

APRIL 10

APRIL 10

MAY 8

MAY 8

MAY 8

JUNE 12

JUNE 12

JUNE 12

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For more information about

QHR Learning Institute

1-800-233-1470

www.qhrlearninginstitute.com

“This hospital wouldn’t be here today if it wasn’t for QHR.”

- Alice Dodd, Board Chair

References

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