We’re
hiring
This Apprenticeship is for you!
Join our Marketing and Events team and work in an exciting environment with like-minded people.
To apply, complete the on-line application form via the link on the staff vacancies page on our website(www.worthing.ac.uk). Guidelines for making a job application are also shown on our website.
Interested in Marketing and Events in a customer focussed environment?
Want to get more work experience in a range of different administrative roles?
Unsure what to do next?
Do you have a professional, enthusiastic and friendly approach?
Want to earn and learn?
We want to recruit
three apprentices
for our expanding Marketing and Events Team at
Worthing College.
You will also have the opportunity to work with our admissions, hospitality and premises teams to
provide a variety of work experience that will look fantastic on your CV.
Additionally, you will have the chance to gain a nationally recognised qualification which will
boost your CV significantly to increase you employability.
These apprenticeships will suit people who have a professional, enthusiastic & friendly approach.
This is an opportunity to join one of Worthing’s largest employers. There is a varied workload and
an opportunity to develop a broad range of skills and experience.
At Worthing College we attract people who combine expertise with energy and a flair for
outstanding service. Today’s apprentices need a business head and drive to get things done –
while still being the very best in their area of work.
Join a growing team with access to good quality work, supportive supervision and training. We are
a progressive college offering a friendly workplace with lots of scope for career development.
November 2015
APPRENTICE VACANCIES –
Marketing and Events, full time
Dear Applicant
We wish to recruit an Apprentice to support the work of the Marketing and Events team at Worthing College. This is a key customer service role supporting a wide range of activities and events within a busy Marketing & Events team. This is a great opportunity for you to gain many valuable skills and experience which will help you to progress in your career.
The team has a track record of providing outstanding services to support effective marketing and events. Successful applicants will have the chance to work across the team; getting involved in all aspects of marketing and events management from designing and producing brochures,
This information pack contains: Background to the post
A job description – duties and responsibilities A person/post specification
Information on terms and conditions including pay Information on how to apply
Application deadline
Applications are invited at any time. The vacancy will close once a suitable appointment has been made. Please complete the on-line application form via the link on the staff vacancies page on our website (www.worthing.ac.uk). Guidelines for making a job application are also shown on our website. Interviews
Interviews will be notified to shortlisted candidates in due course. Thank you
Human Resources
APPRENTICE VACANCIES –
Marketing and Events, full time
Job Description
About the College
Worthing College is a popular college with over 1700 students. Our mission to provide Opportunity, Achievement, Success and Progression is underpinned by our strong desire to become outstanding. We believe teaching and learning is the most important priority for all staff and students and the quality of teaching and learning and students’ achievements are the most important measures of college performance.
Background to the Posts
Three Apprentices are required to work and train in the college’s Marketing and Events team; to work across all team areas and functions. The work is varied and interesting with no two days the same! The team has a track-record of providing outstanding services to –
o Support effective marketing and events.
o Design and produce effective and attractive publicity materials. o Maintain and develop the college website.
o Develop and maintain the college website and social media. o Ensure people can find out what the college has to offer.
o Provide access to the best information and advice on what to study. o Ensure applications and admissions processes are of the highest standard.
o Support the internal and external communication needs of the college through eg telephone and reception duties.
o Support internal and external postal systems. o Develop and run two college shops on site.
The post holder will work as part of a highly professional and committed team. Apprenticeships
The Apprenticeship scheme provides unqualified staff with the chance to gain a nationally recognised
qualification. Apprentices in these roles work towards an NVQ in Business Administration, but an alternative NVQ subject could be considered. The time it takes to achieve the qualification varies but we would anticipate it would be achieved within 12 months from the start of the apprenticeship. The period of employment as an apprentice will normally end once the Apprentice has achieved the relevant qualification. NVQ training, assessment induction and ‘on-the-job training’ will be provided by Worthing College and team members, as relevant.
Title of post: Marketing and Events Apprentice Reporting to: Marketing and Events Manager
Responsible for: A range of duties within and across the Marketing, Admissions and Events team service areas.
Salary: £132.00 per week1
Other information: Hours: 40 hours per week, full year. Working hours will be predominantly Monday to Friday, although some weekend and/or evening working may be required. The apprenticeship will normally remain in force for 12 months or the normal period for achieving the relevant Level of qualification, if longer. You will complete training, as required, to support completion of the NVQ portfolio and additional study areas, as relevant. You will be required to complete relevant training such as food hygiene and manual handling. The majority of annual leave will be taken during college holidays.
APPRENTICE – Marketing and Events
Duties and Responsibilities:
The Apprentice will be responsible for a range of duties including -
Assisting with the preparation of marketing materials for distribution or display. Attending and supporting college events (sometimes in the evenings or at weekends). Assisting with facilities’ hire and bookings including hospitality and logistics.
Greeting and providing excellent customer service to students, staff and visitors, responding to all enquiries. Reception desk duties.
Dealing with telephone calls, emails, internal and external postal services. Mailings and distribution of letters and memos
Photocopying and printing a range of documents.
Receiving deliveries to the college and assisting with distribution.
Filing and record keeping including updating electronic database records. Processing cash and card payments.
Assisting with balancing cash registers with receipts. Assisting with pricing goods for sale.
Assisting with stock control and stock ordering and processing payments, stocking shelves etc. Assisting with receipt and storage of stock.
Assisting customers to find the products they are looking for. Reporting discrepancies and problems/complaints to the Manager. Ensuring standards of cleanliness and tidiness are maintained.
Being vigilant within college shops to ensure all shop sales are correctly paid for.
Ensuring fire exits and escape routes are kept free from obstruction and that all Health and Safety policies and procedures are adhered to.
Working effectively with the Marketing and Events Team and others to contribute to the team plan and culture of excellence and to ensure that the college offers an outstanding service to applicants, visitors, students, staff and others.
Participating fully in appropriate professional development, meetings and planning to meet the needs of the team and the college.
Attending staff meetings, briefings and team meetings and participating fully in discussions about work. Assuming responsibilities commensurate with developing skill levels.
Deploying a range of new skills to become an excellent team member and a skilled, reliable individual. Any other duties reasonably delegated by the Principal.
The postholder will be based within the Marketing and Events team.
NB: This is not a complete statement of all duties and responsibilities of this post. The postholder may be required to carry out other duties and responsibilities in keeping with the nature of the post.
Person Specification
The skills and experience the college is seeking to recruit are summarised as follows.
Method of assessment
A Application I Interview T Task HR HR records/certificate R = Reference
PERSON SPECIFICATION CRITERIA
QUALIFICATIONS
GCSE English and Mathematics at grade C or above, or equivalent. Essential A, HR
Educated to A level standard. Desirable A,HR
THE SUCCESSFUL CANDIDATE MUST BE ABLE TO DEMONSTRATE:
Training for specific tasks will be given, however the successful applicant should
be able to demonstrate the following attributes:
Good literacy and numeracy skills.
Essential
A,I,HR
A keen interest in marketing and working in a customer focused setting, within a real business.
Essential
A,I,HR
Sound IT skills and a strong desire to develop further IT skills. Essential A, I, T Commitment to working within and learning about marketing, events, hospitality and
the retail sectors.
Essential
A,I,HR
An interest in and the ability to develop a wide range of office and administration skills to support a dynamic business.
Essential
A,I,HR
Good customer service skills.
Essential
A,I,HR
Excellent attention to detail and accuracy.
Essential
A,I,HR
The ability to work effectively and courteously with a wide range of people.
Essential
A,I,HR
The ability to be a good team member. Essential A, I, T
A friendly and engaging personality with a confident manner.
Essential
A,I,HR
A good telephone manner.
Essential
I,T,HR
Good interpersonal and communication skills.
Essential
A,I,HR
Good team working skills and the ability to work on own initiative.
Essential
A,I,HR
Commitment to an excellent standard of personal presentation.
Essential
A,I,HR
Commitment to complete the study and coursework required for passing the NVQ qualification.
Essential A, I, R, HR
COMMITMENT TO A COMMON SET OF VALUES:
The College’s mission and vision and the goal of becoming outstanding. Essential A, I, R A commitment to high levels of customer service and quality assurance in a wide variety
of activities.
Essential A, I, R The role of 14-19 education in developing and improving people’s lives. Essential A, I Determination to promote equality of opportunity throughout all aspects of College life,
including curriculum and service delivery.
Essential A, I, R
Ensuring a healthy and safe environment. Essential A, I, R
Continuous personal and institutional development. Essential A, I, R
Continuous personal and professional development. Essential A, I, R
High professional and personal standards of work and of conduct Essential A, I, R
APPRENTICE –
Marketing and Events, full time, 40 hours per week
Key terms and conditions - summary
1. Apprenticeship
Successful candidates will be offered full time employment of 40 hours per week, all year round. The
apprenticeship will normally remain in force for at least 12 months or until the apprentice has completed the relevant qualification, whichever is later. Working hours will be predominantly Monday to Friday although some evening and weekend working may be required.
You will be required to attend training which may include sessions at college or outside of college to support your work and completion of the NVQ portfolio and additional study areas.
The apprenticeship will begin when an apprentice is appointed. These posts will be line managed by the Marketing and Events Manager.
2. Apprentice salary
The Apprentice will be paid £132.00 per week, based on weeks worked and 40 hours per week, or the national minimum wage for an apprentice (currently £3.30 per hour from 1 October 2015), whichever is the greater. This rate applies to all apprentices for the first 12 months, regardless of age. National Minimum Apprentice rates are normally increased in October annually, although such increases are not guaranteed.
The Apprentice allowance is calculated based on the hours worked per week, the weeks worked per year and the annual leave entitlement (see paragraph 3 below). This sum will be divided by 12 and wages will be paid in 12 equal monthly instalments, until the date of leaving when we will calculate how many days have actually been worked up to the date of leaving, and re-calculate any entitlement to pay, as appropriate.
3. Holiday entitlement
The annual holiday entitlement is 25 days including 3 extra statutory days per year, plus 8 bank holidays, increasing to 30 days including 3 extra statutory days per year, after 5 years continuous service, plus 8 bank holidays. Three annual leave days must be used during the College Christmas closure period. All holiday and bank holiday allowances quoted are pro rata for part time staff.
You will be required to take the majority of your leave during the college holiday periods. 4. Pension Entitlement
You may be enrolled in the Local Government Pension Scheme, should you not wish to pay into the scheme you must complete an Opt out form.
5. Notice Period
Standard terms apply, subject to length of service. 6. Pre-employment Checks
This appointment is subject to satisfactory references, enhanced DBS (Disclosure and Barring Service) and health checks and presentation of original qualification certificates. We will always obtain references prior to interview. 7. Probation
A six month probationary period will apply to this post. As part of your probation period you are contractually required to complete the college induction programme. This is organised to inform and support you during the first few weeks of your employment at Worthing College and means you may have to attend induction training sessions outside of your usual pattern of work. Induction will begin on your first day.
8. Other terms and conditions
Standard terms apply, except where otherwise stated in the contract of employment. 9. Disclosure and Barring Service Check
The post is subject to an enhanced DBS check with a check of barred lists, as appropriate. Worthing College aims to promote equality of opportunity for all with the right mix of talents, skills and potential. Criminal records will be taken into account for recruitment purposes only when the conviction is relevant. Having an ‘unspent’ conviction will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s).
However, various kinds of employment, occupations and professionals are exempted under the Rehabilitation of Offenders Act 1974. Exempted occupations include work that brings the person into contact with vulnerable groups such as young people under the age of 18 and vulnerable adults. You must therefore indicate any spent or unspent convictions on your application and, as part of the interview process you are required to say whether or not you have a pending prosecution or have ever been convicted or bound-over at a court or cautioned by the police for any offence.
Your DBS check will be processed by the college on acceptance from you of an offer of employment. You will be required to pay the full cost of your DBS check (currently £44). If however the check is essential for your
apprenticeship the charge will be refunded on request once the apprenticeship is completed. The cost of the check (£44) will be deducted from your first full month’s salary payment unless it has already been paid by cash or cheque. You will be required to register with the DBS within 14 days of the certificate being issued (the registration fee is currently £13). Full details of this process will be provided on offer of employment.
10. Qualifications
Candidates will be required to bring to interview evidence of any qualifications declared on their application in the form of original certificates, together with proof of identity.
11. Data Protection Act 1998
Worthing College collects information about applicants and staff for administrative, academic and health and safety reasons. Because of the Data Protection Act 1998, we need your consent and since we cannot operate effectively without processing information about you, we will need you to give your consent to process your application. If you do not give your consent, we will be unable to offer you a post and may withdraw any offer already made.
How to apply ALL CANDIDATES
COMPLETING YOUR APPLICATION FORM
To apply for a job, you must be eligible to work in the UK.
The application form plays a most important part in our selection process. Please do not send us your standard CV (curriculum vitae) as we will not consider it. It is vital that you fill in the form as fully and accurately as possible. We will pay particular attention to how well your experience and skills fit the criteria of the Person Specification. You should, therefore, make clear how you match these criteria.
Please complete the on-line application form via the link on the jobs page on our website (www.worthing.ac.uk), wherever possible.
Alternatively you may download the form in Microsoft Word or by requesting a hard copy from Human Resources. Please use black ink, as other colours do not photocopy well and make sure that what you write is clear and legible. If you need more space in any section of the application form, use extra sheets of paper and put your name at the top of each sheet.
References
References for candidates short listed for interview are always taken up prior to interview. You will need to provide names, addresses and, where possible, e-mail addresses of 2 referees not related to you. One should be your current or most recent employer and should be someone authorised to speak for the employer not just a colleague. If you currently work for a college or school of if you are a school pupil or college student, we would expect the Principal or Head Teacher to be a referee. Personal references are not acceptable.
EQUAL OPPORTUNITIES MONITORING
The College is working to improve its equal opportunities provision. You are asked to complete these sections of the application form which asks for details of gender, age, disability and ethnic origin. It helps us to monitor our progress on achieving equal opportunities and helps us to identify any gaps or inconsistencies so that we can correct them. This information is not seen by shortlisting or interview panels.
Disability
If, because of a disability, you need any help with completing your application form, please contact the Human Resources team at the college. If you are shortlisted, we will be happy to discuss with you any special
arrangements that may help you at interview. Application deadline
Applications are invited at any time. The vacancy will close once a suitable appointment has been made. Please complete the on-line application form via the link on the staff vacancies page on our website (www.worthing.ac.uk). Guidelines for making a job application are also shown on our website. WHERE TO SEND YOUR APPLICATION
It is your responsibility to ensure your application reaches the college. If you are posting your application please address it for the attention of Human Resources, Worthing College, 1 Sanditon Way, Worthing, BN14 9FD (Tel: 01903 275755 Ext 425 / 424 / 426. Email: [email protected]).
What Next?
If you are shortlisted for interview we will normally contact you by telephone and send you written confirmation. Interview date will be notified to successful applicants shortly after application deadline.
If you are not shortlisted for interview, we regret that due to the rising cost of recruitment and our efforts to direct funds towards education wherever possible, it is no longer possible to write to unsuccessful applicants. If you have not therefore received a reply within 5 weeks of the published closing date you should assume that you have been unsuccessful in your application. We hope that you will recognise that this is a practical necessity on our part and that the lack of response will not deter you from applying for subsequent posts which may be of interest. Please also note, the college is unable to provide interview feedback to unsuccessful candidates.
Human Resources Team
Worthing College, 1 Sanditon Way, Worthing, BN14 9FD Telephone: 01903 275755 Ext 425 / 424 / 426
[email protected] November 2015
