A Model for Growth and Efficiency in Security IFSEC 2011
Honeywell at a Glance
• 120,000 employees in 100 countries
• World-class manufacturing reputation
• Technology leader with 11,000 active patents globally
12.0 16.0
6
$38B Fortune 100 company with a
120-year legacy of innovation
•
Established 2003
• Over 100 Immix stations
• Worldwide sales
• One interface
• Unrivalled integration library
• Full multimedia audit trail
SureView Systems International Ltd
PROFILE
STRENGTHS
A Different Approach…
•
Old Way
– High install cost limits the number of potential
customers
– System value limited to install mark up on time and material
– Minimal long-term service or maintenance value
– Head-end software installed at Customer Site
•
New Way
– Install cost can be spread across contract lifecycle
– Value can be captured through a menu of services
• Remote management
• Customized / scheduled reporting
• Web management
• Credential & photo ID management
• System health checks
• Virtual guard tours
• On-site video verification
– Head-end software installed at installer’s office
Managed Access Control Opportunity
•
75% of market for new installations under 16
doors and under 200 card holders
•
Legacy migration
– Large customer managed base – Outdated control panels
– Systems running on older Windows OS – Employee turnover
Managed Video Opportunity
•
Alarm Monitoring
•
System Health Check
•
Remote Back-up
•
Remote DVR Configuration
•
Integration with all security on site
Managed Intrusion Opportunity
• Programming via PC using intuitive Windows environment
– Direct connect via a USB cable or remotely with Ethernet/Phone line
• PC Based interface for easy remote control
– Check system status from a central location – Arm and disarm remotely from a PC
Dealer Benefits
•
Win More Business
– Reduce quotation value
• No Cost for PC or Software
• No Training Costs
– Reduced Installation Costs
– Increase Customer Retention
• Value added services keeps customers longer
– Reduce Competitive Takeovers
• Makes it harder for competition to take over accounts
• Reduce Installation Costs
– Remove the PC from the customers installation • No pc/hardware compatibility problems
• No software upgrades • No Microsoft issues • No Virus issues
• No Training Required
• Minimize Service Costs
– Service most customers from central location – No PC on-site means less problems
• Stay Closer to your Customer
• Generate Recurring Monthly Revenue
End User Benefits
•
24 hour protection
•
Knowledge that systems are working
correctly
•
Notification of critical system events
– Signal loss
– Hard disk errors
– Environmental warnings
– System restarts
Additional End User Benefits
•
Trouble Free Service
– No programming, training, re-training, IT issues, software upgrades
•
Instant Response
– Remote management, notification, reports, alarms and system health checks
•
Guarantees
– Peace of mind and future proofing
Managed Service Opportunity
• Efficiency through the use of software to manage all security aspects of the monitored sites
– Full service monitoring for remote sites and staff – Freedom of technology deployed
– Scalable to many thousands of remotely sites - control room is only connected to the site when in alarm or undertaking a value added service.
– Efficient use of operator resources.
– Enables selling of additional services such as virtual guard tours and protected entry.
Providing remotely managed services through Central Station Software
• All alerts from all systems automatically forwarded to Central Station software
1.
2.
3.
4.
• Alarm CCTV loop automatically captured and displayed to operator
1.
2.
Every alarm event is assigned an outcome
Full audit trail of every operator
Provision of Mobile services
• Mobile apps enables a real time response from interested parties
Managed Service Solutions
Honeywell Video
Honeywell Intruder Central Station Software