Benefit of the Engineering
Change Management (ECM)
(based on VDA 4965-1)
ProSTEP iViP Symposium; April 25, 2006 Nora Sonntag
Agenda
UNITY AG at a Glance
Initial situation, purpose & approach
As-Is Analysis
Effect of ECM
Comparison with ECM
UNITY AG at a Glance
Foundation on October 1st, 1995 Turnover of UNITY AG FY 04/05: 11.351 Mio. € 105 employees Capital stock: 600,000 € Consulting Fields:Innovation & Product Development
IT Management & Cost Reduction
Output Optimization & Controlling
Locations:
Paderborn (Headquarter)
Stuttgart, Hamburg, Munich
Agenda
UNITY AG at a Glance
Initial situation, purpose & approach
As-Is Analysis
Effect of ECM
Comparison with ECM
VDA-Recommendation 4965-1 Engineering Change Management (ECM) designed by the ProSTEP iViP workgroup „ECM“
(Published through VDA 2005, December 1st)
The defined interaction scenarios and the defined data model are confirmed by two pilot projects of the workgroup
Commitment of one OEM to implement the ECM standard
So far lack of argumentation regarding the benefit of ECM
Initial situation
Receipt of ECR
Creation of
ECR Commenting on ECR Approval of ECR
Technical Analysis of ECR Specification and Decision on Change Identification of Potential for Change Development of alternative Solutions Engineering Implementation of Change Manufacturing Implementation of Change E C M E C R 1 11 1 2222 3333 4444 5555 1 1 1 1 2222 3333 4444 5555
Engineering Change Request (ECR)
M3.1 M3.2 M3.3 M3.4 M4
M3
M1 M2 M3 M4 M5 M6
M1 Change idea
Change potential identified M2
Potential solution identified M3
Decision for ECR M3.1 ECR created M3.2 ECR detailed M3.3 ECR commented M3.4 ECR decided M4 ECR released M5
Manufacturing change released M6
Identification of the benefit of ECM
by defining key figures of the change management process
and comparing an analyzed As-Is process with the To-Be ECR process.
Focus of this approach has to be the ECR process since the published
VDA-Recommendation 4965-1 so far only describes Engineering Change Request (ECR). The wording will still be ECM.
Purpose of this presentation
Receipt of ECR
Creation of
ECR Commenting on ECR Approval of ECR
Technical Analysis of ECR 1 1 1 1 2222 3333 4444 5555
Engineering Change Request (ECR)
M3.1 M3.2 M3.3 M3.4 M4
M3
Receipt of ECR
Creation of
ECR Commenting on ECR Approval of ECR
Technical Analysis of ECR 1 1 1 1 2222 3333 4444 5555
Engineering Change Request (ECR)
M3.1
M3.1 M3.2M3.2 M3.3M3.3 M3.4M3.4 M4M4
M3 M3
Approach
Analysis and comparison of change management with and without ECM.
1. As-Is Analysis of processes without ECM based on reference projects
a) Process to define a combined change management
between two partners
b) Process for the exchange of change information
between two partners
2. Comparison of As-Is with ECM
a) Process to define a combined change management
between two partners
b) Process for the exchange of change information
Agenda
UNITY AG at a Glance
Initial situation, purpose & approach
As-Is Analysis
Effect of ECM
Comparison with ECM
Initial situation
Partnership: OEM together with system-/ module supplier
Both partners have an established change management process
Both partners have their own change management tool
Objective
Definition of a combined change management process
The following aspects have to be defined for both partners
Who will be “playing” which role
Which milestones and timelines will be set in the process
Which information has to be available at which milestone
Initiation of change
Commenting
on change (technical & costs)
Decision on change Realization of change ? ? ? Change management system Coordinator ? Participant ? ? ? ? ? ? ?
As-Is Analysis of processes without ECM
1/4
5 Support during pilot time
J
28 Sum Information of defined process in the involved divisions
Definition of data exchange format Compilation of field mapping Definition of the information that has to be exchanged
Definition of the necessary roles in the combined change management
Definition of combined milestones
Analysis of each local change management process Definition of the needed change management scope Analysis of combined engineering partnership
Activity 1 I 1 H 1 G 3 F 5 E 5 D 2 C 2 B 3 A Capacity in MD / partner Nr. 5 Support during pilot time
J
28 Sum Information of defined process in the involved divisions
Definition of data exchange format Compilation of field mapping Definition of the information that has to be exchanged
Definition of the necessary roles in the combined change management
Definition of combined milestones
Analysis of each local change management process Definition of the needed change management scope Analysis of combined engineering partnership
Activity 1 I 1 H 1 G 3 F 5 E 5 D 2 C 2 B 3 A Capacity in MD / partner Nr.
As-Is Analysis of processes without ECM
2/4
a) Process to define a combined change management
Required capacity per partner to reach defined objective
Analyzed capacity in person days (PD) without regarding project management
activities
The process to define a combined change management between two engineering partners without ECM needs a first time invest of 28 PD.
…
…
28 Sum
5 Definition of the necessary roles in the
combined change management E
Definition of combined milestones
Activity 5 D Capacity in PD/partner Nr. Without ECM 0 5 10 15 20 25 30 35 A B C D E F G H I J Activity C a p a c it y
As-Is Analysis of processes without ECM
3/4
b) Process for the exchange of change information
Initial situation of the implemented change management process
Exchange of change information per E-Mail
No automatic transfer of the exchanged data into the local change management
tools
This process for the exchange of change information enables the two partners to live a combined change management. At the same time it shows a number of manual interfaces which have to be analyzed.
management system Coordinator Participant Initiation of change Decision on change Realization of change Commenting
on change (technical & costs)
Commenting on change Realization of change Decision on change Commenting
on change (technical & costs) Initiation of change Change management system Change management system
Regarding the process, one work step will at least take place one time for each partner per “phase”
Initiation
Technical description
Commenting on costs
As-Is Analysis of processes without ECM
4/4
b) Process for the exchange of change information
Capacity for the preparation of information is approximately 0,25 PD* per work step
Manual arrangement of original information
Partner specific arrangement of change information management system Coordinator Participant Initiation of change Decision on change Realization of change Commenting
on change (technical & costs)
Commenting on change Realization of change Decision on change Commenting
on change (technical & costs) Initiation of change Change management system Change management system
The process for the exchange of change information generates a constant need of 0,75 PD per change for each partner.
Partic i-pant Coo
Needed capacity for the change management of 200 parts: 3,5 person years!
Intermediate result
1. The process to define a combined change management
between two engineering partners needs a first time invest of 28 PD.
28 PD per partnership per partner
2. The process for the exchange of change information generates a
constant need of 0,75 PD per change for each partner.
0,75 PD per change for each partner
Example:
Scope of supply: 200 parts
Average number of changes per part per lifecycle: 5
Agenda
UNITY AG at a Glance
Initial situation, purpose & approach
As-Is Analysis
Effect of ECM
Comparison with ECM
Effect of ECM
ECM defines
Roles of participants
Milestones
Content to exchange
Data exchange format
ECM therefore affects
The needed capacity for the definition of roles, milestones and change information
The constantly needed capacity during the process by a standardized communication and automatic interfaces
Change management system Coordinator ? Participant ? ? Initiation of change Commenting
on change (technical & costs)
Decision on change Realization of change ? ? ? ? ? ? ? ? Participant Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Receipt of ECR Technical Analysis of ECR Receipt of ECR Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Change management system
Agenda
UNITY AG at a Glance
Initial situation, purpose & approach
As-Is Analysis
Effect of ECM
Comparison with ECM
5 ggf. erhöhter Aufwand durch Pilotphase
J
18 Summe Information der betroffenen Bereiche über abgestimmten Prozess
Definition des Austauschformats Aufstellung eines Feldmappings Definition of the information that has to be exchanged
Definition of the necessary roles in the combined change management
Definition of combined milestones
Analysis of each local change management system Definition of the needed change management scope Analysis of combined engineering partnership Activity 1 I 0 H 0 G 3 F 1 E 1 D 2 C 2 B 3 A Capacity in PD /partner Nr. 5 ggf. erhöhter Aufwand durch Pilotphase
J
18 Summe Information der betroffenen Bereiche über abgestimmten Prozess
Definition des Austauschformats Aufstellung eines Feldmappings Definition of the information that has to be exchanged
Definition of the necessary roles in the combined change management
Definition of combined milestones
Analysis of each local change management system Definition of the needed change management scope Analysis of combined engineering partnership Activity 1 I 0 H 0 G 3 F 1 E 1 D 2 C 2 B 3 A Capacity in PD /partner Nr. 5 Support during pilot time J
28 Sum Information of defined process in the involved divisions
Definition of data exchange format Compilation of field mapping Definition of the information that has to be exchanged
Definition of the necessary roles in the combined change management Definition of combined milestones Analysis of each local change management process Definition of the needed change management scope Analysis of combined engineering partnership Activity 1 I 1 H 1 G 3 F 5 E 5 D 2 C 2 B 3 A Capacity in MD / partner Nr. 5 Support during pilot time J
28 Sum Information of defined process in the involved divisions
Definition of data exchange format Compilation of field mapping Definition of the information that has to be exchanged
Definition of the necessary roles in the combined change management Definition of combined milestones Analysis of each local change management process Definition of the needed change management scope Analysis of combined engineering partnership Activity 1 I 1 H 1 G 3 F 5 E 5 D 2 C 2 B 3 A Capacity in MD / partner Nr. … … 28 Sum 5 Definition of the necessary roles in the
combined Change Management E
Definition of combined milestones Activity 5 D Capacity in PD/partner Nr. … … 28 Sum 5 Definition of the necessary roles in the
combined Change Management E
Definition of combined milestones Activity 5 D Capacity in PD/partner Nr.
Each partner saves 10 PD per definition of a combined change management process by the use of ECM.
To-Be Analysis of processes with ECM
1/2
a) Process to define a combined change management
Required capacity for each partner to reach defined objective
Analyzed capacity in person days (PD)
without regarding project management activities
…
…
18 Sum
1 Definition of necessary roles in the combined change management
E
Definition of combined milestones
Activity 1 D Capacity in MD/partner Nr. A B C D E F G H I J 0 5 10 15 20 25 capacity activity
Comparison: Definition with / without ECM
Comparison: Definition with / without ECM
Activity C a p a c it y Without With
Change management system Change management system Coordinator Participant Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Receipt of ECR Technical Analysis of ECR Receipt of ECR Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Change management system Participant Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Receipt of ECR Technical Analysis of ECR Receipt of ECR Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Change management system Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Receipt of ECR Technical Analysis of ECR Receipt of ECR Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Receipt of ECR Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Receipt of ECR Technical Analysis of ECR Receipt of ECR Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Technical Analysis of ECR Receipt of ECR Creation of ECR Technical Analysis of ECR Commenting on ECR Approval of ECR Change management system Change management system
The shown capacity of 3,5 person years for a change management of 200 parts gets completely reduced to 0 with the use of ECM.
To-Be Analysis of processes with ECM
2/2
b) Process for the exchange of change information
Through the standardized communication and the automatic interfaces of ECM,
the needed capacity of 0,75 PD does not apply.
Partici-pant
Through the high potential of ECM regarding needed capacity per change, the first time investment is already profitable after 140 changes.
By integrating more partners the effect occurs even sooner.
Summarized costs
To identify the benefit of ECM it is necessary to calculate the analyzed person days with a rate of 300 €.
*34.600 € 0 €
Investment for ECM implementation
0 € 0,75 PD x 300 € = 225 €
Investment per change
18 PD x 300 € = 5.400 € 28 PD x 300 € = 8.400 €
Investment to define combined change management
With ECM Without ECM ECM 0 140 8.400 € 40.000 € Integration Partner 1 without ECM
Total investment with Partner 1 Invest in €
Number of changes 123
16.800 €
45.400 € Total investment with Partner 1 + 2
Integration Partner 2 without ECM
Agenda
UNITY AG at a Glance
Initial situation, purpose & approach
As-Is Analysis
Effect of ECM
Comparison with ECM
Conclusion
This presentation showed
The integration process for a combined change management generates high expenses
In case of a manual data exchange, there is a high investment for each preparation of data during the change process
The implementation of ECM requires first time investment costs
With the calculated example ECM shows a benefit already after 140 changes
Engineering partners can be integrated faster into the change management process
This presentation did not show, that ECM offers further advantages through
Higher data quality
Reduction of wrong decisions
Higher transparency
Shortened process time
Thank you for your
attention!
Paderborn Lindberghring 1 33142 Bueren Phone +49 2955 743-0 Fax +49 2955 743-299 Munich Amalienstraße 15 80333 Munich Phone +49 89 28675671 Fax +49 89 28702715 Stuttgart Wankelstraße 3 70563 Stuttgart Phone +49 711 686890-30 Fax +49 711 686890-59 UNITY Schweiz AG Neugasse 10 8812 Horgen, Switzerland Phone +41 44 220 10 00 Fax +41 44 220 10 10 Hamburg Ruhrstraße 11 22761 Hamburg Phone +49 40 600988-0 Fax +49 40 600988-29 UNITY Egypt Ltd. 159, 26th July Street Zamalek, Cairo, EgyptPhone +20 2 3333-694
Fax +20 2 3333-661
[email protected] www.unity.de