Introducing ISO 26000

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ISO/TMB WG SR – ISO 26000

ISO 26000.WD3

Introducing ISO 26000 and

understanding some of the challenges

Rio de Janiero

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CAG

Chairs Advisory Group

TG-1 Funding and Stakeholder Engagement TG-2 Communication TG-3 Operational Procedures TG-4

Scope, SR Context & SR Principles TG-5 Guidance on core SR subjects/issues Editing Committee TG-6 Guidance for Organization on implementing SR

Strategic Task Groups

ISO/TMB/WG SR

Liaison Task Force

ISO/TMB WG SR

–

ISO 26000

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0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. The context of social responsibility in which an organizations operates

5. Principles of social responsibility

6. Fundamental subjects for SR / Guidance on SR core issues

7. Guidance for an organization on implementing SR

8. Annex

Bibliography

ISO/TMB WG SR ISO 26000

ISO 26000.WD3

TG 4

TG4,

TG5,

TG6 (Liaison Task Force)

TG 4

TG 5

TG 6

Later

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0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. The context of social responsibility in which an organizations operates

5. Principles of social responsibility

6. Fundamental subjects for SR / Guidance on SR core issues

7. Guidance for an organization on implementing SR

8. Annex

Bibliography

ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. The SR context in which organizations operate

5. Principles of social responsibility

6. Fundamental subjects for SR / Guidance on SR core issues

7. Guidance for an organization on implementing SR

8. Annex

Bibliography

ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. The context of social responsibility in which organizations operate

5. Principles of social responsibility

6. Fundamental subjects for SR / Guidance on SR core issues

7. Guidance for an organization on implementing SR

8. Annex

Bibliography

ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

Definition: Social Responsibility

Responsibility of an organization for the impacts of its decisions and

activities on society and the environment, through transparent and

ethical behaviour that

– is consistent with sustainable development and the welfare of

society;

– takes into account the expectations of stakeholders;

– is in compliance with applicable law and consistent with

international norms of behaviour; and

– is integrated throughout the organization.

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. The context of social responsibility in which organizations operate

5. Principles of social responsibility

6. Fundamental subjects for SR / Guidance on SR core issues

7. Guidance for an organization on implementing SR

8. Annex

Bibliography

ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

4. The context of social responsibility in which an organization

operates

4.1 Historical background and trends

4.2 The concept of social responsibility

4.3 From theory to practice

4.4 The relationship of the stakeholder approach to the

concept of social responsibility

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0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. The context of social responsibility in which organizations operate

5. Principles of social responsibility

6. Fundamental subjects for SR / Guidance on SR core issues

7. Guidance for an organization on implementing SR

8. Annex

Bibliography

ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

5. Principles

General law or rule adopted or professed as a basis for conduct or practice that should animate or inform an organization’s decision-making and conduct.

The principles

Legal compliance

Respect for internationally recognised instruments Recognition of stakeholders and their concerns Accountability

Transparency

Sustainable development Ethical conduct

Precautionary approach

Respect for fundamental human rights Respect for diversity

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0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. The context of social responsibility in which organizations operate

5. SR principles relevant to organizations

6. Fundamental subjects for SR / Guidance on SR core issues

7. Guidance for an organization on implementing SR

8. Annex

Bibliography

ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

6. Guidance on SR core issues

Organisational governance

Human rights

Labour practices

Environment

Fair operating practices

Consumer issues

[Social development]

[Contribution to the community and society]

Organisational Governance

Legal compliance Accountability Transparency Ethical conduct

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

Human Rights

Civil and Politics Rights

Social, Economical and Cultural Rights Vulnerable Groups

Fundamental Rights at Work

6. Guidance on SR core issues

Organisational governance

Human rights

Labour practices

Environment

Fair operating practices

Consumer issues

[Social development]

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

6. Guidance on SR core issues

Organisational governance

Human rights

Labour practices

Environment

Fair operating practices

Consumer issues

[Social development]

[Contribution to the community and society]

Labour practices

Employment and Employment relationships Conditions of work and social protection Social dialogue

Health and Safety at work

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

Environment

[Identifying and managing] Environmental aspects of activities, products and services

Promoting sustainable consumption and production Sustainable resource use

[Combating] [Addressing] climate change [Valuing ecological services] [Ecosystems]

6. Guidance on SR core issues

Organisational governance

Human rights

Labour practices

Environment

Fair operating practices

Consumer issues

[Social development]

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

6. Guidance on SR core issues

Organisational governance

Human rights

Labour practices

Environment

Fair operating practices

Consumer issues

[Social development]

[Contribution to the community and society]

Fair operating practices

Anti-Corruption and Anti-Bribery Responsible political involvement Fair Competition

Promoting social responsibility through the supply chain

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

6. Guidance on SR core issues

Organisational governance

Human rights

Labour practices

Environment

Fair operating practices

Consumer issues

[Social development]

Consumer issues

Fair operating, marketing and information practices Protecting consumers’ health and security

Mechanism for product recall

Provision and development of environmentally and socially beneficial products and services

Consumer service and support

Consumer data protection and privacy Access to essential goods and services Sustainable consumption

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

6. Guidance on SR core issues

Organisational governance

Human rights

Labour practices

Environment

Fair operating practices

Consumer issues

[Social development]

[Contribution to the community and society]

[Social development]

[Contribution to the community and society]

Contribution to social development Contribution to economic development Community involvement [issues]

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0. Introduction

1. Scope

2. Normative references

3. Terms and definitions

4. The context of social responsibility in which organizations operate

5. SR principles relevant to organizations

6. Fundamental subjects for SR / Guidance on SR core issues

7. Guidance for an organization on implementing social responsibility

8. Annex

Bibliography

ISO/TMB WG SR ISO 26000

ISO 26000.WD3

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

7. Guidance for an organization on implementing social responsibility

7.1 General

7.2 Understanding the social responsibility context

• Key considerations

• Understanding the organization’s profile

• Analyzing the social responsibility boundaries and context • Understanding the stakeholder concerns

7.3 Working with stakeholders

• Key considerations

• Identification of stakeholders • The engagement process

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

7. Guidance for an organization on implementing social responsibility

7.4 Integrating SR into an organization’s goals and strategies

• Key consideration

• Adopting SR principles and connecting them to the organization’s statements • Developing objectives and strategies

7.5 The implementation of SR in daily practice

• Key consideration

• Raising awareness and building competencies

• Establishing structure and reviewing operations against strategy • Setting targets for social responsibility

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

7. Guidance for an organization on implementing social responsibility

7.6 Communicating on social responsibility

• Key Consideration

• Types of communication on social responsibility • Periodic public reporting

• Additional SR communications

• Planning and selecting communication forms and media

• Stakeholder dialogue on communication about social responsibility

7.7 Evaluating SR activities and practices

• Key considerations • Monitoring

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

ISO 26000.WD3 - Some key issues for consideration

(1/3)

– Length / density of the document

• How to maximise the value of this document for all organisations? • What scope for restructuring of the document (e.g. issue-annexes?) • Process elements re drafting - a need for a more integrated approach?

– Nature of the guidance / fundamental expectations

• What level of detail to provide? (currently many prescriptive lists)

– Ensuring guidance standard is applicable to all organisations

• Concern by many that this focuses mainly on large business organisations

– Making appropriate provision for SR and the role of government

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

ISO 26000.WD3 - Some key issues for consideration

(2/3)

– Agreeing the definition of stakeholder and stakeholder engagement

• Some underlying conceptual differences that need to be addressed

– Addressing Clause 5 (Principles) and its relationship with Clause 6

• Should we retain a separate clause or integrate all principles into Clause 6?

– Organisational governance - retain in Clause 5 or treat as “principles”?

• Specific note on scope of standard and fact that must not be for certification

– The relationship and ordering between Clause 6 and Clause 7

• Some have suggested moving Clause 7 before Clause 6

– References to other instruments relevant to social responsibility

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ISO/TMB WG SR ISO 26000

ISO 26000.WD3

ISO 26000.WD3 - Some key issues for consideration

(2/3)

– Nature of the advice in Clause 7 (Implementation)

• Concern that still too much like an MSS

• How to ensure a closer link with the Clause 6 issues (and SR more generally)?

– Reference to the term ‘supply chain’

• Scope to use value chain or “sphere of influence”

– International norms of behaviour

• What is covered within this definition?

– Testing the application of the standard

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ISO/TMB WG SR ISO 26000

ISO 26000.WD2

The challenge of ensuring

the relevance of ISO 26000

to the very different

circumstances of different

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Nairobi Workshop

Statement

(1/2)

On the

content

of ISO 26000, the workshop participants:

– Highlight the generally weaker levels of government in the region, and

draw attention to the following aspects:

• This has significant implications for the nature of the SR activities of the private

sector, NGOs and other organisations in the region

• There is much that Northern organisations can learn from the SR activities of

African organisations arising from these challenges they face and the nature of their responses to these challenges

• It is suggested that specific provision needs to be made in Clause 4 for the

implications that this issue has on the concept of SR

• It is suggested that more explicit provision needs to be made within ISO 26000

for the specific implications of SR for government - an an organisation that is subject to the same expectations on SR, and as regards its particular

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Nairobi Workshop

Statement

(1/2)

On the

content

of ISO 26000, the workshop participants:

– Emphasise the need to ensure provision in the standard for Africa-specific issues,

including for example:

• The promotion of poverty eradication and the attainment of the MDGs • Addressing corruption and promoting the need for transparency

• Addressing HIV/Aids and other health issues including maleria

• Ensuring appropriate provision of socio-economic infrastructure and social security

measures

• Promoting product stewardship and life cycle issues so as to minimise developing country

impacts

• Promoting the effective application of fair operating and trade practices in the developing

country context (including e.g. product recalls)

• Safeguarding the role of women and addressing child labour concerns • The need to encourage greater SR practices in government

• Encouraging greater development and use of partnerships • Addressing the challenge of skills development