WestNet Learning Copyright 2014 Get MLP FREE 90 day trial Click Here Phone 303.424.9168
WestNet MLP – Cloud Hosted Learning and Performance
Management System
WestNet Learning Copyright 2014 Get MLP FREE 90 day trial Click Here
GENERAL
Feature
Feature
Available? Details of Feature in MLP
On-line learning and web-enabled Both students and administrators can
access the system via a web-browser YES
System is compatible with IE8+, Firefox 3 and above, Chrome, Safari, and many mobile browsers. For mobile any eCourses need to be HTML5 or video based MP4
Access/Login
Personalized user name and password access to the system. Learners and administrators can access the system from any location.
YES
Being web based system can be accessed from any location with browser and internet connection.
Strong Password Requirements:
The password must be a minimum of 14 characters in length.
It must contain at least one number. It must contain at least one capital letter
and one lower-case letter. It must be different from the eight
previously used passwords. It is also recommended that your
password include at least one non-alphanumeric character (e.g.!@#$ %).
YES
YES
Passwords can be set to any strength level as required by your organization.
Automated password reminder
The system automatically sends an email to the user’s system email address when they have forgotten their password. Describe your system’s process.
YES
YES YES
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Permission Settings
The system provides the functionality to set security and access permission levels for an individual and/or group.
YES
System has Administrator and Custom Role settings. Administrator is intended for FULL site administrators. Custom Roles are set for as many different sub-admin users with ability to set administrator access to very specific features.
Feature
Feature
Available? Details of Feature in MLP
Hosting – Vendor and client
System delivered through Vendor Hosted (SaaS, Cloud, Hosted). If hosting is supplied through a third party, please provide us with the name of this company.
YES
System is hosted through the cloud environment (Microsoft Azure) provided through Microsoft Corporation. This provides for immediate deploy of additional hardware as well as global delivery of content with unlimited bandwidth. Redundancy provided at 3 Data Centers at separate locations.
Multimedia Content Streaming You can Globally run streaming
videos or audio from within the system YES
LMS is cloud based so any videos can be “streamed” or “progressively downloaded” based on the course setting; this is provided to the user from the server closest to their location for best user experience. Personalized user views
Does the system present personalized user views based on individual settings or group settings?
YES
WestNet Learning Copyright 2014 Get MLP FREE 90 day trial Click Here Full multilingual support
The user interfaces can support or be translated into different languages. (Describe your multilingual solution for the user interface.)
YES
Available instantly in over 60 languages.
Most OTHER systems only translate main site text and user/admin input content for the site and courses, events, branding is displayed in
English.
Translation can be modified and or customized by language through our translation interface to meet organization specific items.
Multiple domains/Environments The ability to create and manage multiple branded instances of the user interface. Describe how your system creates a distinct user interface/log on for (i.e. Corp, Franchise, Preferred Marketing, PJFS, QCC, administration access, etc).
YES
System branding and content display is driven by the hierarchy design of the site. This allows for intricate site branding and content catalog display for each user group.
Centralized record management All records within the system are stored/managed and accessed from a central repository.
YES All records are centrally managed and backed up every 15 minutes.
Feature
Feature
Available? Details of Feature in MLP
Branding
The student user interface and the administrator interface can be rebranded to meet branding requirements.
YES
Full branding is available for the student interface.
Logos, colors, fonts, button/bar, tabs/dropdown, dashboard items display and announcements,
Search
The system allows users to search for courses, or learning material based on keywords i.e. title, meta tags, date, category etc.
YES
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USER MANAGEMENT – STUDENT, SUPERVISOR, TRAINER, ADMINSTRATOR
Feature
Feature
Available? Details of Feature in MLP
Importing Users/ Batch Registration The ability to automatically create users from an external data source i.e. HR system or excel spreadsheet
YES
Full user and registration batch load is available for all departments, groups, as well as department assignments for management,
Group Management
The ability to manage users by groups i.e. by responsibility, job-title, department, office, location etc.
YES
Unlimited groups can be created by location, department and job title.
Intuitive user interface
User interface is intuitive. What makes your user interface intuitive and user-friendly?
YES
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(continued…..)
Feature
Feature
Available? Details of Feature in MLP
Multiple training types for each curriculum
A curriculum or course can contain more than one training type i.e. classroom training, e-learning, SCORM, on-the-job, assessments, checklists, Microsoft documents, surveys, tests, etc.
YES
A curriculum can be assembled in a couple different manners;
Bundle; A learning bundle can be assembled and include all leaning item types listed.
A Development Plan can be assembled and assign specific due dates for each item with email communication to user is an item is nearing due date and is not completed.
Student/Learner Email Notifications
Automated email notification when training has been assigned to a user and upcoming training deadlines.
YES
Full email communication is available for all types of training items. It is send during registration, and upon nearing the learning item deadline or expiration.
Student/Learner
Training/Development Plans Ability to create and assign
training/development plans, curriculums to individual users and/or groups
YES
Full development plan creation for courses, events, ebooks, assignable to individuals and groups. Also auto assignable based on the same.
Student/Learner My Training view
Personalized list of all training assigned to the user including, progress, training type, deadlines, transcript of training completed.
YES
My Learning view displays training assigned, development plans, course progress, deadlines, transcript, certificates, and user calendar.
Student/Learner
User enrollment /Self-Service The user can self enroll for training through the system. The visibility of courses available to the individual is based on user settings or pre-set rules.
YES
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Feature
Feature
Available? Details of Feature in MLP
Administrator
Multiple administrator types
Can set different administrator permission levels to restrict access to areas within the system. Actions are traceable / logged.
YES
Unlimited creation of admin and custom roles including the setting of custom permissions. In addition, custom role admins are set location access to manage ONLY the users assigned to them. Actions are logged in a change log.
Administrator
Disable courses without deleting The administrator can disable (remove from visibility) courses without deleting it from the LMS’s content library.
YES
Courses and learning items can be archived for data retention.
External Training
As well as managing training for internal users, the system provides the
functionality to track, manage and report on training for external users (customers, Suppliers, partners, members, etc).
YES
LMS will track and report on any training to any external user. These external users can also have a custom look and feel of the interface with different logos, colors, and system feature/options.
External Training
E-Commerce – Financial Transactions Describe any e-Commerce functionality to enable external users to purchase and enroll for courses, services or products and the ability to process financial transactions (credit/debit card, pay pal, Google checkout etc.)
YES
Full ecommerce module included. Can be configured to use your merchant account or WestNet’s merchant account.
External Training
E-Commerce – Billing Reports
Automatically notify the customer of their purchase via email. Ability to access customer billing reports
YES
WestNet Learning Copyright 2014 Get MLP FREE 90 day trial Click Here External Training
E-Commerce – Discount Vouchers The ability to set up and apply discount vouchers for groups or individuals i.e. discounts for bulk purchase, preferential customer discounts etc.
YES
Discount feature available and apply discounts by customer and or location.
LEARNING AND CONTENT MANAGEMENT – E-LEARNING, CLASSROOM, ON-THE-JOB, ASSESSMENTS, BLENDED
Feature Feature
Available? Details of Feature in MLP
Blended Learning
The ability to assign and manage different training types on an individual or
group-by-group basis.
YES
Blended learning is provided through development plans or bundle options in LMS.
eLearning, eBooks, Classroom sessions and virtual sessions can be bundled and offered as a single unit of learning. These bundles and development plans can be assigned by individual user and group and also auto assign upon new user registration based on the criteria of location, group, title etc.
Mandatory or optional training The ability to define whether a training
type is mandatory or optional YES
Training can be mandatory or optional. This can be set based on the location, group, department, job title. It can also be set to automatically register users for mandatory training.
Feature
Feature
Available? Details of Feature in MLP
E-learning
Content creation functionality The ability to create content and reusable learning objects in the system.
YES Content can be created from scratch and include any type of documents well as video delivery.
Objects are available in repository for reuse.
E-learning
Import SCORM courses
The ability to import SCORM compliant off-the-shelf content.
YES
Any SCORM course in any SCORM version can be imported into the LMS. There are NO restrictions on importing and delivering any SCORM course from any provider.
E-learning
Support for rich media
The ability to import streaming rich-media assets i.e. audio, video, flash assets, animations on a global basis.
YES
LMS is cloud based so any videos can be “streamed” or “progressive download” to browser from a server closest to the user from the global server network for best user experience.
Document training
The ability to import documents and
assign as training. YES
Feature
Feature
Available? Details of Feature in MLP
Classroom Management Scheduling
The ability to create, manage and schedule classroom based courses, and assign classroom session to individuals or groups.
YES
Event module enables the ability to create classroom or virtual events and unlimited sessions for each event based on classroom location. In additions this module allows the uploading of documents for distribution to the learners prior to the event session.
Classroom Management Instructor management
The ability to book qualified instructors to classes.
YES
Instructor booking and management currently available in system to book tospecific ILT or vILT sessions.
Classroom Management Learners/students Calendar
Calendar functionality for learners to view all classroom training assigned.
YES
ALL learning is added to learners’ calendar and alerts the learner for items coming up, due or expiring.
Classroom Management Waiting Lists
Learners/students are put on a waiting list if the classroom session is full
YES
Every event session is enabled with a waitlist function that automatically prompts learner be added to waitlist should the session be full.
Classroom Management Attendance management
The ability to record user attendance, completion and/or pass/fail marks.
YES
Instructor or admin/custom role has the ability to enter grades, comments and pass fail the learner for the event session.
On-the-Job Training
The ability to assign and record experiential, supervisor or on-the-job training.
YES
Feature
Feature
Available? Details of Feature in MLP
On-the-Job Training Record Upload/Import
User and supervisors will be able to import documents and/or results of the OJT training session into the system, where it will be centrally stored.
YES
This is done through the legacy, or outside training history upload feature and is added to the user transcript record.
Assessments
The system provides the functionality to create and assign assessments i.e. fill-in- the-gap, multiple choice etc.
YES
Assessments are available to be built and added to bundles, stand alone and development plans.
Assessments Automatic Grading
Automatic grading once the assessment had been completed.
YES
All assessments are auto graded.
Certification & Re-Certification Automated certificate generation once a user has completed and/or passed an assessment or training course. Describe the process for how the system manages subsequent re-certification.
YES
All learning products when successfully completed have a completion certificate for the learning item in the users transcript.
For re-certification the item or bundle can be set for re-take at required intervals.
Synchronous Collaboration / Virtual Classroom
What synchronous collaboration / virtual classroom tools exist or can be integrated with the system?
YES
Any web conference tool can be integrated into the LMS. In addition the event/sessions have the ability to also link to a web conference session from the event session in the LMS.
Prerequisites and Bundling Courses The ability to assign prerequisites to courses and bundling courses in specific order.
YES
REPORTING AND ANALYSIS
Feature
Feature
Available? Details of Feature in MLP
Progress Reports
Reports that show the progress made by
an individual or group. YES
Reports can to be pulled on and individual or group in a course, test, bundle, development plan, and surveys.
In addition, each manager and above can customize the course graphical
listing on their admin dashboard and this display allows drill down by clicking the graphic. Manager and above can drill down and view
performance by location to Job Title and individual user.
Default Reports
The system comes with a set of default system reports i.e. users that have completed training, users assigned to courses etc. Please provide a list of the type of default reports available in the system.
YES
Ready Reports
The admin or management person running the report the ability to select,
course(s)/region/location/store/job title etc. prior to running the report.
Click here to view report list
Custom Reports
The ability for an administrator to create custom reports, save it for future use and/or export it into excel or pdf.
YES
Custom Reports can be built and saved for future retrieval; in addition they can be set to auto run and be emailed to the admin.
Report Scheduling
The ability to automatically schedule updated reports to run periodically; and for these reports to be sent to
administrators or managers with visibility permissions.
YES
Specific ready reports can be set for automatic scheduling and email delivery. Others can also be set for this upon request.
Feature
Feature
Available? Details of Feature in MLP
Dashboards
The ability to graphically represent information in reports and drill into the dashboard for more information. i.e. users who have not complete training, to be able to drill in and identify those users and their supervisors.
YES
Admin dashboard has the ability for admins and custom role admins to set courses to be displayed in the graphical dashboard in addition each course displayed in the dashboard graphical display allows click on drill down to view form location to users information that the display is representing.
Customized Dashboards
The user can customize dashboard views and types based on their own permission settings.
YES
User can customize their dashboard by removing and rearranging any of the dashboard objects. In addition the site administrator can disable any user dashboard components site wide or by department and location. Report and Dashboard Permissions
Only users with the right permission settings may be able to view reports and dashboards relevant to their role or group.
YES
Unlimited Custom admin roles can be set with custom permissions to only
allow features in the admin area that the user is to have access to. The users are restricted to only performing these actions; ie: reports,
announcements, calendar items, user management, etc. for ONLY the users assigned to them.
REGULATORY COMPLIANCE & QUALITY CONTROL
Feature
Feature
Available? Details of Feature in MLP
Record-Keeping
All training records are centrally managed and securely stored with the system. (please indicate how long these training records are kept)
YES
Records are also backed up every 15 minutes and are stored indefinitely. Records are only deleted if users are deleted and or contract is canceled.
Skills requirement search Can quickly identify users with a particular set of skills and qualification requirements for a project or position.
YES
Option 1
Skills and or skill sets can be mapped to the required learning items in the
LMS for the required skills or skill set. Then any manager or above can
generate a report that analyses the team members in the locations that the manager or above has access to, This report will list the top team
members that have completed the required training and they are listed in order with top performers first.
Option 2
Skill sets can also be mapped to Development/curriculum plans and there are 3 reports to report on the compliance of the users/plans to determine the top performers.
Course Completion (By Assignment Dev Plan) Overall Report Summary
This report presents an overall summary of Dev Plan courses that have a due date within the date range.
Course Completion (By Assignment Dev Plan) By Department Report Summary
This report presents a summary of Dev Plan courses by department that has a due date within the date range.
Course Completion Detailed (By Assignment Dev Plan) Status Report Summary
This report presents a summary of Dev Plan courses by each level of hierarchy (3 Levels) that has a due date within the date range.
Feature
Supplier
Response Details of Feature in MLP
Set competency levels
The ability to modify or customize
competency types, proficiency scale etc. YES
This can be set in two ways. And modified at any time.
1. Mapping of competency area to learning items with reporting of top performers.
2. Setting of development plans, competency levels and requirements can be adjusted at any time.
In addition, these plans can be set to auto enroll users new to the system at the time they are added to the system.
Group competency management The ability to apply competency requirements to a group i.e. a job-role, department, level of responsibility etc.
YES
Can be applied by group, location, department, job title and also set for
auto enroll based on the requirement (Job title/Location/Dept) for current
users and new users as they join the system through the develop plan feature.
There are 3 reports for Development/ to report on the compliance of the users/plans to determine the top performers.
Course Completion (By Assignment Dev Plan) Overall Report Summary
This report presents an overall summary of Dev Plan courses that have a due date within the date range.
Course Completion (By Assignment Dev Plan) By Department Report Summary
This report presents a summary of Dev Plan courses by department that has a due date within the date range.
Course Completion Detailed (By Assignment Dev Plan) Status Report Summary
This report presents a summary of Dev Plan courses by each level of hierarchy (3 Levels) that has a due date within the date range.
Assessments and competency linking The ability to link specific test/assessment questions with specific competency requirements.
YES
This is dependent upon the type of assessment used.
3rd party assessments such as Articulate or Lectora it would need to be a function in the course.
Audit Trails
All records within the system are permanently stored. Records are never deleted. Any changes are within the system are recorded. A full audit trail is available for internal or external audits.
YES
Records are only deleted if the user is deleted by your organization or if contract is canceled. Backups will still have the data prior to user deletion. Changes to the system by administrators or custom role admins are recorded and stored.
Workflows and Rules
Workflows and rules can be assigned within the system to ensure prerequisite steps and review processes take place before an individual is allowed to move to the next stage.
YES
Prerequisite capabilities are in the LMS to set the progression of users from learning item to learning item. In addition, skills checklists are available for manager sign off on required skills prior to user being able to progress forward.
TECHNICAL
Feature
Feature
Available? Details of Feature in MLP
SCORM and AICC Compliant
What interoperability standards has the system been verified or certified for? E.g. SCORM 1.2, SCORM 2004, AICC.
YES SCORM 1.2, SCORM 2004 (all versions), AICC. System responsiveness
Should a larger number of users log on the system at any one time, the system should still run without significant detrimental impact of the business. Please list the largest number of installed and/or hosted users your system
currently accommodates.
YES
System is running in a cloud environment and the CDN improves
performance of content delivery by caching content at locations closest to your users, providing the best performance for course, streaming and progressive download for video, and other content delivery requirements for your enterprise.
In addition, additional hardware resources can be added instantly through the cloud azure environment, adding additional servers and processing power to a specific server can be done in minutes.
Largest hosted customers; Papa John’s International 80,000 active users – 170,000 inactive users, Cisco Systems 80,000+ users, Avaya
Communications 30,000+ users. Integration with PeopleSoft or
HRIS Training systems
The system can be integrated with existing HR or Training systems for automated user set up in the LMS.
YES
Integration with Quality or document management systems
The system can be integrated with existing quality and/or document management system for seamless SOP and/or Quality management training.
YES
System can also be integrated with any of these systems so long as the document or quality or document management system allows such integration and or sync.
Current file cabinet in the system allows for documents to be added and distributed to users based on location and job title. The file cabinet is a
secured environment and only allows access to authenticated users in the LMS and only to the documents assigned to them.
Single sign on
Users will be automatically logged onto the system based on Active directory or other environmental settings.
YES
Full single sign on is available with security levels from basic to SAML2.0. Based on strong digital signatures for authentication and integrity, SAML is a secure single sign-on protocol that the most security conscious
Feature
Feature
Available? Details of Feature in MLP
Password Reminder
The system will automatically send a password reminder if a user has forgotten their login details.
YES
LMS has secret question password recovery system. User sets their
questions and answers upon first login and can change them at any time in the users’ preferences area.
System Flexibility
Can the system be customized or configured for further requirements. If so, please describe in detail.
YES
LMS is one of the few that accommodate client specific customizations. These customizations are set specifically to your site.
In addition, customizations that are deemed to be a substantial benefit to the system and community overall, are usually provided at a highly reduced fee or at NO Charge.
Account Merge
Ability to merge multiple accounts to a
single user account YES
[OTHER ]
Feature
Feature
Available? Details of Feature in MLP
Disaster Recovery
Describe your Disaster Recovery and
Business Resumption Plan process. YES
LMS is operated in the cloud and has redundant servers at various locations. In addition, there are onsite and offsite backups. In the remote possibility of a catastrophic event system wide, the system can be restored and back online in 24-48 hours.
The redundant servers, each at a separate data center have automatic cutover should there be a catastrophic event at one of the centers. alternative server locations and back online immediately.
SAS 70 Audit
Have you had a SAS 70 completed by an external auditing company within the last year? If not, how long ago?
YES
Successful SAS 70 audit is completed on datacenters annually.
