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Combating financial crime

is a growing concern

for both regulated and

unregulated companies.

In this complex field, firms

need specialist advice to

stay one step ahead and

avoid the potential risks and

pitfalls that can arise.

Daren Allen,

Partner, Litigation and Dispute Resolution

Introduction

Regulatory authorities, including the SFO and FSA are increasingly focusing on how Companies are conducting business. In the event of a regulatory breach Companies and (increasingly) their directors face criminal sanctions, financial penalties and reputational damage. In the circumstances, it is imperative that investigations into potential regulatory breaches are properly structured and managed by specialist investigators.

This guide breaks down the stages involved in managing internal investigations effectively, from the first steps you need to take, through to conducting the investigation and post-findings.

I hope you find it useful and would be very happy to discuss any aspects of the process with you.

Daren Allen

Partner, Litigation and Dispute Resolution [email protected]

Introduction

Contents

Introduction ...01

At a glance ...02

Managing internal investigations ...03

Recent examples of work ...06

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funds earmarked by the SEC to pay ‘bounties’ to corporate whistleblowers pursuant to section 922 of the Dodd-Frank Act

Source: SEC Annual Report on Whistleblower Program, October 2010

>

£450

m

95

%

16

new team members that have joined the litigation practice since 2009 number of jurisdictions

around the world in which we have a preferred firm

70

02/ Managing internal investigations At a glance

of the cases accepted for investigation for the Serious Fraud Office during 2009-10 were bribery and corruption related

Source: SFO Annual Report 2009-10

26%

26%

percentage of defendants convicted by the SFO in 2009-10

Timeframe

The team Scope

Managing internal investigations /03 Managing internal investigations

At a glance

Some key statistics that

set the scene

Problem

Senior management

Notify the FSA/other regulators?

Internal investigation

Audit trail

Investigate? Managing individuals

Managing internal investigations

NO YES YES

Why investigate?

Trigger Event escalated

Is the matter complex, serious and/or sensitive?

Is it preferable to have an independent investigator?

Does the jurisdiction in which the investigation is taking place afford privilege to the findings of

in-house counsel?

Consideration to be given to appointing an in-house team to conduct the investigation

NO

NO

YES

Consideration to be given to appointing External Counsel to conduct the investigation

*Continued on pg. 04

Evidence

number of High Court, Supreme Court or Court of Appeal cases acted on in the last year

Key Client Loyalty

17

growth of BLP’s dispute resolution practice in the last 5 years

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YES

YES

NO

First steps

First Steps: Building the investigation team and securing evidence

First Steps: Protecting the firm’s position

Does the matter involve:

1. Complex financial or accounting issues, 2. Matters requiring investigation outside the company,

3. An area of specialist expertise, and/or 4. Stock exchange implications?

Is there a need to make a preliminary notification?

1. A regulator, 2. The Police, 3. The Market, 4. External auditors, 5. Insurers, 6. Other

transacting parties, 7. Lenders

Is the identity of the individual(s) included in

any alleged wrongdoing known? individual should be denied access to company Consideration to be given to whether the systems, IT controls, funds, authority to execute contracts on the company’s behalf. Security access should be reviewed. Consideration to be given to suspending/terminating the employee/

removing from duties. Review employment contract and seek local employment law advice.

Secure assets which may have been misappropriated/at risk - consider injunctive relief.

Electronic/hard copy evidence to be secured. Consider:

1. The scope of evidence required, 2. The retrieval of electronic material, including

instant messaging/e-mail/hard-drives etc, 3. Data protection and privacy issues,

4. Security system logs, 5. Telephone/blackberry calls and logs, 6. Deactivate devices and cease routine destruction,

7. Document retention memo.

Did the Trigger Event result from a report made by a Whistleblower?

1. Adhere to local whistleblowing laws, 2. Who else knows? 3. Implications for notifications

Investigation to be structured such that legal privilege is secured over communications and

work product. Identify ‘internal client’. Advise against client document creation. Scope of the investigation to be determined.

Consider whether this needs to be done in conjunction with regulator. Investigation

Plan to be drawn up.

NO

Address possible media interest

Appropriate expertise to be engaged

Conducting the investigation

Conducting the investigation

Post-findings

Who? What? When? How? Why? Knowledge? Awareness? Recklessness? Negligence?

Systemic Problems?

Disclosure of the findings/report:

1. Updating any preliminary notifications/ making any new notifications (see left);

2. The form of any disclosure; 3. Is the report itself to be disclosed; 4. How can privilege be maintained if disclosed; and

5. Has there been any collusion with a third party, and if so, should a disclosure

be made to that party?

Consider preliminary interviews to assist with early fact finding and scoping

Disciplinary action? Privilege unlikely to apply?

Can material gathered during the investigation be relied upon?

Redress and remedial action

Formal closure of file and close out of investigation

Documents created and/or collected during investigation to be retained for appropriate period Review electronic/hard copy material retrieved.

Maintain accurate record of source of all data so identifiable when reconfigured. Prepare chronologies/interview bundles. Identify any gaps.

Official investigation file to be maintained

Findings to be reported. Consider:

1. Whether the report is to be written or delivered orally,

2. The risk of actions for defamation and/or other employment claims; and 3. The dissemination of the report.

Interviews with key individuals as appropriate. Consider:

1. Whether legal representation should be made available to the interviewee,

2. Whether ongoing monitoring of employee activities is appropriate, 3. How the content of the interview is memorialised. Relevant employment

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Lawyers focus on what

really are key issues,

not scoring legal points,

and are valued for

their professionalism

and willingness to get

‘genuinely involved’.

BLP client

Recent examples of work Recent examples of work

06/ Managing internal investigations Managing internal investigations /07

RECENT

EXAMPLES

OF WORK...

Conflicts of interest

I recently led a team acting for a financial institution to conduct a detailed review of its management of conflicts of interest and whether the activities of the business were in compliance with its internal procedures and regulatory duties. The specific focus of our review was the effectiveness of information barriers in place between its corporate finance and research departments. Following our internal investigation we prepared a report to the Board, which it then passed to the FSA. We also produced detailed recommendations as to how the systems could be strengthened, which our client has now implemented.

Nathan Willmott, Partner

Head of the firm’s Commercial Dispute Resolution Group and specialist in representing financial institutions in FSA investigations and financial services litigation

They’ve got a creative

and entrepreneurial

approach. Nothing is too

daunting, and they are

always very flexible – they

come up with solutions

that make sense.

Chambers 2011

Track record in helping our

clients manage investigations

Bribery

I recently led a case in which we represented a listed company in connection with allegations that senior officers had been paying bribes to a major customer.

Daren Allen, Partner

Advises financial institutions and large corporations on matters relating to fraud, corruption and money laundering

Manipulation of accounts

and corruption

On behalf of a leading UK bank we conducted an investigation into alleged manipulation of accounts and corruption in one of the bank’s overseas subsidiaries. The investigation is unusual in that it was prompted by a Whistleblower report to the FSA.

Nathan Willmott, Partner Head of the firm’s Commercial

Dispute Resolution Group and specialist in representing financial institutions in FSA investigations and financial services litigation

FSA investigation

Working as part of the BLP team, I acted for a senior officer of Aon during an FSA investigation regarding the company’s systems and controls for combating bribery and potential enforcement action by the US SEC and/or DoJ.

Aaron Stephens, Partner

Dual US/UK qualified and specialist in complex litigation, regulatory investigations and white collar crime

FSA investigation

I represented non-executive Directors of a major PLC in relation to an investigation by the FSA into accounting irregularities and listing rule breaches.

Daren Allen, Partner

Advises financial institutions and large corporations on matters relating to fraud, corruption and money laundering

FSA investigation

Our client, the CEO of the investment management arm of a large global business, was recently subject to a personal investigation by the Financial Services Authority. The FSA claimed there were circumstances suggesting that our client had failed to exercise due skill, care and diligence in managing the business and that he had also failed to take reasonable steps to ensure that the firm complied with the relevant regulatory standards concerning client assets and client money. However, our representations persuaded the FSA to discontinue its investigation in October 2010. This successful outcome was achieved at a relatively early stage of the FSA’s investigation into the firm, before any formal interviews were conducted.

Sidney Myers, Partner

Head of the firm’s financial services practice, with a focus on representing banks and other financial institutions who are the subject of regulatory investigations or disciplinary proceedings

International regulatory

and criminal investigation

A senior employee of a global financial institution appointed us to represent him in the context of a significant investigation being conducted by various US regulatory and criminal agencies, and the Financial Services Authority. The case involves allegations of widespread market manipulation during the financial crisis. Working in conjunction with US Counsel, we are advising on broad strategic aspects of the investigation, while leading on the UK regulatory aspects.

Aaron Stephens, Partner

Dual US/UK qualified and specialist in complex litigation, regulatory investigations and white collar crime

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SIDNEY MYERS

Partner

Litigation and Dispute Resolution T: +44 (0)20 3400 4847

[email protected]

RACHEL AIKENS

Senior Associate

Litigation and Dispute Resolution T: +44 (0)20 3400 4337

[email protected]

ORAN GELB

Senior Associate

Litigation and Dispute Resolution T: +44 (0)20 3400 4168

[email protected]

SEGUN OSUNTOKUN

Partner

Litigation and Dispute Resolution T: +44 (0)20 3400 4619

[email protected]

NATHAN WILLMOTT

Partner

Litigation and Dispute Resolution T: +44 (0)20 3400 4367

[email protected]

ELINOR LLOYD

Senior Associate

Litigation and Dispute Resolution T: +44 (0)20 3400 4224

[email protected]

RACHEL ZIEGLER

Associate

Litigation and Dispute Resolution T: +44 (0)20 3400 3262

[email protected]

ADAM JAMIESON

Associate

Litigation and Dispute Resolution T: +44 (0)20 3400 3251

[email protected]

DAREN ALLEN

Partner

Litigation and Dispute Resolution T: +44 (0)20 3400 4170

[email protected]

AARON STEPHENS

Partner

Litigation and Dispute Resolution T: +44 (0)20 3400 4163

[email protected]

DAVID HUGHES

Partner

Litigation and Dispute Resolution T: +44 (0)20 3400 4450 [email protected]

Our team

HELEN ARMSTRONG

Associate

Litigation and Dispute Resolution T: +44 (0)20 3400 2101

[email protected]

ANDREW TUSON

Senior Associate

Litigation and Dispute Resolution T: +44 (0)20 3400 4948

[email protected]

AMY RUSSELL

Associate

Litigation and Dispute Resolution T: +44 (0)20 3400 3370

[email protected]

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Clients and work in 130 countries, delivered via offices in:

Abu Dhabi, Berlin, Brussels, Dubai, Frankfurt, Hong Kong, London, Moscow, Paris and Singapore

www.blplaw.com

About BLP

Today’s world demands clear, pragmatic legal advice that is grounded in commercial objectives. Our clients benefit not just from our excellence in technical quality, but also from our close understanding of the business realities and imperatives that they face. Our achievements for clients are made possible by brilliant people. Prized for their legal talent and commercial focus, BLP lawyers are renowned for being personally committed to clients’ success. Our approach has seen us win five Law Firm of the Year awards and three FT Innovative Lawyer awards. With experience in over 70 legal disciplines and 130 countries, you will get the expertise, business insight and value-added thinking you need, wherever you need it.

Expertise

• Commercial

• Competition, EU and Trade

• Construction

• Corporate Finance

• Dispute Resolution

• Employment, Pensions and Incentives

• Finance

• Funds and Financial Services

• Intellectual Property

• Private Client

• Projects

• Real Estate

• Regulatory and Compliance

• Restructuring and Insolvency

• Tax

Getting in touch

When you need a practical legal solution for your next business opportunity or challenge, please get in touch.

London

Adelaide House, London Bridge London EC4R 9HA England

Daren Allen

Tel: +44 (0)20 3400 4170 [email protected]

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