System Acceptability
Practical Acceptability
Social Acceptability
Usefulness
Cost
Compatibility
Reliability
Utility
Usability
Learnability
Efficiency
Memorability
Errors
Satisfaction Effectiveness
Evaluation Methods Formative Summative Heuristic Evaluation Guideline Checking Cognitive Walkthrough Thinking Aloud Formal Experiment Observational Study Questionnaires Guideline Scoring Exploratory Testing Inspection
A testing method performed by representative test users. An inspection method
performed by evaluation specialists. Before
Design
(or After Release)
Predictive Evaluation Exploratory
Evaluation
Follow-Up Studies Know the User
Usability Benchmarking
Goal-Oriented Interaction Design
Iterative Design
Formative Evaluation
Summative Evaluation Prototyping