SAP s User Experience Strategy

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Public

May 2015

SAP‘s User Experience Strategy

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Disclaimer

This presentation outlines our general product direction and should not be relied on in making a purchase

decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP

has no obligation to pursue any course of business outlined in this presentation or to develop or release any

functionality mentioned in this presentation. This presentation and SAP's strategy and possible future

developments are subject to change and may be changed by SAP at any time for any reason without notice.

This document is provided without a warranty of any kind, either express or implied, including but not limited

to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP

assumes no responsibility for errors or omissions in this document, except if such damages were caused by

SAP intentionally or grossly negligent.

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Technology

(feasibility)

Business

(viability)

Design Innovation

People

(desirability)

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The Value of User Experience

http://experience.sap.com/designservices/

G

r

e

a

t

U

s

e

r

E

x

p

e

r

ie

n

c

e

Gain productivity

Save training costs

Decrease user errors

Decrease change requests

Increase user satisfaction

Increase customer loyalty

Increase solution adoption

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Unified UX Direction for all SAP Software

All applications & UI technologies to converge to the SAP Fiori UX

SAP HANA Platform

Applications

Analytics

SAP Fiori User Experience

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SAP Fiori UX

Concept

Role-based Responsive Simple Coherent Delightful

Technology

Design

Information Architecture Visual Design Interaction Patterns User Interface Business Logic

*: SAP’s preferred way to build SAP Fiori apps is using SAPUI5, but other technologies might be applied as well

*

OpenUI5

Web & Open Standards

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SAP Fiori User Experience

Simple User Experience for easy and sophisticated tasks

Simple Finance - Clear incoming payments

optimized for desktop usage

My Leave Requests

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The SAP User Experience Strategy

Evolution

Existing Applications

RENEW

ENABLE

NEW

New Applications

UX Design Services

SAP Fiori UX

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ENABLE

NEW

RENEW

UX DESIGN SERVICES

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Internet of Things (IoT)

Example: Asset Intelligence Network

This is the current state of planning and may be changed by SAP at any time.

Transform

Your business operations

Re-imagine

Your business

Connect

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SAP FIORI

is the user experience paradigm for

SAP S/4HANA

Procurement: Supplier details

Desktop/Tablet/Phone

SAP FIORI UX

REAL-TIME & SIMPLIFIED

SAP HANA

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SAP Fiori UX for Cloud

SAP Cloud for Customer

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Visual Experience in Apps

BILT with SAP Visual Enterprise

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ENABLE

NEW

RENEW

UX DESIGN SERVICES

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SAP Fiori App Portfolio (SAP Business Suite)

SAP Fiori apps reference library

www.sap.com/fiori-apps-library

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New Offerings on SAP HANA Cloud Platform

Geared to Realize Cloud-based SAP Fiori Application Scenarios

This is the current state of planning and may be changed by SAP at any time.

EXPERIENCE

SAP FIORI

SAP Fiori, demo cloud edition



Get free access to SAP Fiori demo apps

SAP Fiori, trial cloud edition



Connect SAP Fiori demo apps

to your backend system



Adapt SAP Fiori demo apps to your needs

SAP Fiori, cloud edition



Use SAP Fiori apps productively

from the cloud

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SAP Fiori UX for Cloud

Successfactors – Lab Preview

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SAP Fiori UX for Cloud

Fieldglass and Ariba – Lab Preview

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Side Panels

for SAP GUI

WebDynpro ABAP /

Floorplan Manager

RENEW: Desktop scenarios

Simplify UIs for key roles

User

Applications & Content

SAPUI5

Entry Point

SAP NetWeaver Business Client, SAP Enterprise Portal,

SAP Fiori launchpad*

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ENABLE

NEW

RENEW

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SAP Delivered Fiori App

Customer Extended App

New Field

Add Function

ENABLE: Adapt/Develop SAP Fiori Apps

SAP Web IDE for SAP Fiori / SAPUI5

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ENABLE: Simplify SAP GUI Screens

SAP Screen Personas*

‘Do-it-Yourself’ to your specific needs

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ENABLE: Apply your Brand

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SAP NetWeaver Business Client

S

AP

M

ob

ile

Pl

at

fo

rm

S

er

vi

ce

s

SAP‘s Key UI Tools & Technologies

SAP Enterprise Portal

SAP Fiori launchpad

UI

t

h

em

e

d

es

ig

ne

r

DYNPRO

Web Dynpro

ABAP/FPM

2 1

Flexible UI Designer

GATEWAY

SAPUI5

SAP Web IDE

UI Technologies UI Tools UI Clients

1_{: Harmonized in run & design time with WebClient UIF,}2_{Floorplan Manager,}3_{: for HTML & Windows}

SAP GUI

3

SAP Screen

Personas

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SAP Fiori Architecture

High-Level Overview & Recommendation

SAP Business Suite

HCM

…

Frontend Server

SAPUI5 Content

Gateway / OData

SAP Mobile Platform (SMP)

Benefits added by SMP 3.0



Security – devices, data, content



Application lifecycle management



Offline enablement



Authentication



Multi-platform support

(Apache Cordova)



Push notifications



Monitoring & Logging

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SAP UI Client Convergence Plan

The SAP Fiori launchpad (FLP) will become the web-based entry point for SAP business applications

across platforms and devices.

Offering the transition to SAP Fiori user experience

through



SAP Portal



SAP NetWeaver Business Client for Desktop

leveraging established infrastructures and

best practices in the SAP Fiori launchpad

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Key Takeaway on UI Technologies

Choosing

the right tool or

technology

is one

important step

.

However, in order to achieve a high level of user experience,

it is

neither the first

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ENABLE

NEW

RENEW

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Observations from 350+ customer engagements

IT organizations

require design

skills

Technol

ogy

(feasibility)

Busine

ss

(viability

)

People

(desirability)

Technology

(feasibility)

Business

(viability)



Several UX issues could be solved

with existing SAP tools



IT organizations need to understand

the needs of their end users better



End users perceive custom-built screens as

SAP standard

screens

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G

Designing the HBC Web Shop

CocaCola

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Optimizing Signal Detection

eBay

Faster decisions based on

User-centered design powered by

SAP HANA

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Medical Research Insights

NCT Heidelberg

Design + SAP HANA = Innovation

Won 2 Design Awards

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Discover

Who are the users, how do they work?

What are their daily challenges?

Design

Create UI mockups

Get and incorporate user feedback

Deliver

Implement the solution

Conduct user acceptance tests

Design is a Process

Scope 360° Research Synthesize Ideate Prototype Validate Implement Deploy Test

Design

Discover

Deliver

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INNOVATE

Explore the business value of HANA and design & develop an attractive solution

EMPOWER

Empower your organization with Design Thinking and Design

REALIZE

Implement SAP Fiori or SAP Screen Personas

ADVISE

Create a customer UX strategy &

roadmap

SAP’s UX Design Services

Business needs

U

X

Ma

tu

ri

ty

Time

DESIGN THINKING

powered by

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SAP’s UX Design Services

Offering powered by RDS

U

X

Ma

turity

Time

INNOVATE

EMPOWER

REALIZE

ADVISE

DESIGN THINKING

powered by

UX advisory for business and technology UX Adoption Kit for

SAP Fiori and SAP ScreensPersonas

Optimize existing solution

Design and development enablement

Discover & Design

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ENABLE

NEW

UX DESIGN SERVICES

RENEW

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SAP’s customers are enthusiastic about SAP UX

Video

Hampshire County Council & Deloitte

Pacific Drilling

Dong Energy

Video

SaskPower

Vocera Communications

Vilore Foods

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1. There is a shift from features to

experience

2. All application & UI technologies

converge to SAP Fiori UX

3. Create your own UX strategy

4. SAP supports your UX transition

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References and Links

Where to go for more information

Start your UX journey and get involved



experience.sap.com

Calculate the value of UX



experience.sap.com/designservices/

Experience SAP Fiori UX



www.sap.com/fiori-demo

SAP Fiori apps reference library



www.sap.com/fiori-apps-library

Explore UI technologies

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Thank You

experience.sap.com

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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future

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