Since

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Since 1954

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REYNOLDS TILE & FLOORING

Excellence, integrity and service define our commitment to being the best we can be. In our pursuit to fulfill our mission of being the foremost floor covering organization we provide the highest standards of service, quality and value.

(713) 682-8948

reynoldstile.com reynoldsflooring.com

Email: [email protected]

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EVERYTHING’S INCLUDED

®

Tom Markiewicz Division President Lennar South

YOUR COMMUNITY

IS OUR COMMUNITY

For 50 years, the Lennar Family of Builders has had the privilege of cre-ating dream homes and communities across the country and the means to give back to those communities. In the Houston area, the Lennar Family of Builders participates in various outreach and community service pro-jects and they are proud of their ongoing commitments. Two causes to which they have donated their time and experience in the last year are House of Tiny Treasures and Habitat for Humanity.

HOUSE OF TINY

TREASURES

Houston’s Services of Emergency A i d a n d R e s e a r c h C e n t e r ’ s (SEARCH) House of Tiny Treasures provides daycare for homeless and formerly homeless children. The infant room suffered costly damages during Tropical Storm Allison three years ago. Lennar Homes heard about the situation and decided to help. They donated materials and services, and volunteers built the House from start to finish.

HABITAT FOR

HUMANITY

Habitat for Humanity is building houses and building hope around the world because they strongly believe everyone deserves a decent place to live. Recently the Lennar Family of Builders and their contractors and suppliers completed eight homes in one week for Habitat for Humanity.

www.lennarhouston.com

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Rick Peery Division President Lennar Northeast

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orking at Lennar is a tremendous opportunity as well as a challenge. Lennar has two goals – to build the best possible homes and be known as the builder of choice; it is our Everything’s Included program and the ENERGY STAR program that have made these goals attainable.

The Everything’s Included program speaks for itself and the ENERGY STAR program complements our current construction practices. Our buyers really like what we are able to offer them. In the near future, Lennar will take quality, customer service, innovation and value to an even higher level.

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began working for Lennar in an entry-level position and through the years have risen up. As a result, I thoroughly understand every aspect of Lennar’s home building and home buying processes. Lennar has always exceeded expectations and by incorporating the Everything’s Includedprogram and joining the ENERGY STAR®_{program, we are}

continu-ally improving and it is wonderful. Both of these pro-grams have been contributing factors to Lennar’s rapid growth in Houston. Everybody wins with Lennar Homes – we are able to reduce living costs and add value to the home at the same time.

Ron Mattocks

Division President Lennar Northwest

L

ennar is a huge corporation with thousands of associates, yet it seems small due to our culture – we are like a family. It is a company where you can grow, you can give back to the community and you can feel great because you are part of a wonderful team that builds superior homes. The combination of Lennar’s Everything’s Included features, purchasing power and simplified construction process allows our customers to receive thousands of dollars in new home value that other builders cannot offer. In addi-tion, our customers benefit from a simplified, less stressful home purchasing process.

550 Greens Parkway, Suite 200 Houston, TX 77067-4526

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EVERYTHING’S INCLUDED

®

IN OUR HOUSTON COLLECTIONS

T

he team at Lennar Homes wants their award-win-ning homes to meet everyone’s tastes and styles on every level. From the kitchen appliances to the landscaping, what other builders consider upgrades, Lennar has made standard. This exciting and unique concept has been named Everything’s Included.

In incorporating thou-sands of dollars in extras into your home at no extra cost, the Lennar team has done extensive research to learn what homebuyers commonly seek in their new h o m e s . They then c o n t a c t e d A m e r i c a ’ s p r e m i e r manufactur-ers and made the

commit-ment to provide high-quality fea-tures as standard in every home.

From first-time buyer homes to luxury homes, every Lennar home begins with a general package of features that may include ceramic tile flooring in the foyer; ceiling fans with lights; oval garden tubs, ceramic tile and polished brass or chrome washerless faucets in the bathrooms; raised panel interior doors; and 50-year warranted sid-ing, soddsid-ing, soffits, fascia and trim.

Other features throughout the home vary depending upon the collection and the model. For example, in certain models you will find a complete GE package that includes a microwave oven, self-cleaning oven, 18, 20 or 22 cubic foot refrigerator with ice maker, a potscrubber dish-washer and dish-washer and dryer. In addition, most Lennar homes come equipped with a security system ensuring your family’s safety and comfort.

Moreover, as an ENERGY STAR®

builder partner, every Lennar home comes with numerous energy saving features that will save you money on energy bills. (For more details about Lennar’s ENERGY S TA R l a b e l e d homes see the arti-cle on the facing page.)

F o r a d d e d a s s u r a n c e a n d p e a c e o f m i n d , Lennar Homes also provides every homebuyer with the 2-10 Homebuyers Warranty. This warranty is insurance-backed, limited warranty protection from frame to foundation, interior systems to exterior finish.

Please ask a Lennar Homes sales representative for a complete list of Everything’s Included features for your model as well as specific details about the warranty program. With the Everything’s Included program implemented by Lennar Homes’ what you see is what you get and what you get is superior quality at a great value.

LENNAR HOMES SAYS…

WHY NOT MAKE IT STANDARD?

AMERICA HAS A NEW WAY TO BUY A HOME

- EVERYTHING’S INCLUDED

®

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he Lennar Family of Builders has a comprehensive, easy to understand Ten Stage Construction Process. The first four steps are considered “rough” stages and the remaining six stages are considered “finish” stages. Homebuyers are welcome to visit the site during the various stages of construction and witness their dream home being built.

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SLAB STAGE: A good foundation begins with the home layout, grading and setting forms which includes the steel, rough plumbing, mechanical and electrical placements. The founda-tions are inspected before moving onto the final step - pouring the slab.

FRAME STAGE: A Lennar home is framed one floor at a time, followed by the roof

frame. Inspections are then completed to ensure a nail pattern has been followed to safely secure all materials to their sup-port system.

ROOF STAGE: The roof sheeting and roof nailing are completed followed by the instal-lation of windows and

exterior sheathing (as required per plan) and the loading of roof tiles or shingles.

PRE-SHEETROCK STAGE: The rough mechanical work for the plumbing, heating and air conditioning and electrical systems is completed. Rough frame inspections are then conducted and the Sheetrock is stacked or scheduled.

SHEETROCK STAGE:At this stage the Sheetrock and ceiling insulation is installed and a nailing inspection is completed. The Sheetrock is taped and textured in accordance with the approved home plans and the exterior finishes are started (brick, stone, siding).

INTERIOR TRIM STAGE: Exterior doors are installed and the interior trim around the doors, floor molding and doors is placed.

P A I N T , C A B I N E T S A N D COUNTERTOP STAGE: Interior painting is applied and the cabinets and countertops in the kitchen and bathrooms are installed.

FLOORING STAGE:

T h e f i n i s h t r i m , w h i c h i n c l u d e s plumbing, HVAC, and other wiring, is completed. The flooring and appli-ances are installed and the outside land-scaping is finished. Sidewalks, patios and driveways may be poured at this stage as well.

QUALITY ASSURANCE STAGE:

An internal quality assurance inspection is completed and the h o m e i s p r e p a r e d f o r t h e homebuyer presentation.

BUYER ACCEPTANCE STAGE:The homebuyer receives a presentation about their home that includes a demonstration of all their home’s fea-tures. They can express any concerns and request corrections prior to clos-ing on any item. If any changes need to be made, a second and final pre-sentation will be scheduled prior to closing. Our “I Care” and Zero Defect programs are assurance that the homebuyer’s satisfaction is our most important concern.

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LENNAR’S TEN STAGES OF

CONSTRUCTION

BUILDING WARM

AND COZY

DREAM HOMES

L

ennar Homes is a proud ENERGY STAR®

builder partner. Lennar’s ENERGY STAR labeled homes are built to be at least 30% more efficient than the National Model Energy Code (MEC), offering tighter construction, improved insulation, high perfor-mance windows and high efficiency heating and cool-ing equipment. These fea-tures work in conjunction with one another to create superior quality homes that use less energy and provide a warm and cozy atmosphere year round.

M o re o v e r, L e n n a r Homes has hired Dale Phillips Inspection Services, LLC, a full service engineering firm to verify this exem-plary performance level.

Lennar ’s ENERGY STAR labeled homes will save you money on your utility bills, while also pro-viding a home that is more durable, quieter, better for the environment and less expensive to own.

ENERGY STAR is a cooperative program of the U.S. Department of Energy (DOE) and the U.S. Environ-mental Protection Agency (EPA) and is an approved alternative to Texas Senate Bill 5.

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Scott Kinsley

Director of Construction Lennar Northeast

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ennar Homes has taken quality to an even higher level by implementing a Quality Assurance program that consists of thorough home inspections conducted by highly trained professionals. They ensure that all homes are built according to Lennar’s high standards.

“Lennar has developed the Quality Assurance program to assure the home-buyer we are delivering a high quality home,” said Larry K. Coomer, Lennar’s Quality Assurance Team Leader.

The Quality Assurance program is completed before the Intro-Walk. “We like to call the Intro-Walk a ‘celebration’ because at this time the home is 100% complete and ready for move-in,” Mr. Coomer adds. “At this time, homeowners are familiarized with their home including

the features of the home and how to oper-ate appliances. We also provide a thor-ough explanation about maintenance and the warranty program.”

Once the homebuyer has settled in, they are introduced to a Lennar Care Representative who will address any issues or concerns throughout a family’s homeownership experience. The home building and home buying processes as well as the homeownership experience offered to Lennar’s homebuyers is referred to as Lennar Total Care.

“I enjoy this job because I like produc-ing a home that is called the ‘American Dream’ and one that I would be proud to live in myself,” said Mr. Coomer. “Seeing the joy of our homebuyers as they move into their first home is priceless.”

QUALITY ASSURANCE PROGRAM

T

he Lennar Family of Builders in Houston has enhanced its customer ser-vice with the initiation of the 30-90-11 program, which is intended to provide homes of unparalleled quality and enhance customer satisfac-tion. After you have been liv-ing in your home for 30 days, a customer care representa-tive will contact you and schedule a visit. At this time, a preliminary inspection of the home is conducted for added quality assurance and any concerns or questions are addressed. This process is repeated again at 90 days and 11 months.

Every Lennar home is built by superior craftsmen using quality materials. We take pride in our homes and stand behind them 100%. However, we understand that you may encounter small imperfections during your homeownership experience, which is why we assign a customer care representative to assist you. If an item needs attention, your knowledge-able representative will recti-fy it as quickly as possible.

Our comprehensive 30-90-11 program is just one more example of Lennar’s ongoing commitment to building homes of exception-al quexception-ality and ensuring enjoyable homeownership experiences.

LENNAR’S

30-90-11

PROGRAM

LENNAR’S COMMITMENT

TO BUYER SATISFACTION

“Building to ENERGY STAR® specifications provides us with the opportunity to build better, tighter, more efficient homes. This, combined with Lennar’s Everything’s Included

philosophy is a great combination for everyone – homeowners, vendors,

suppliers and the Lennar team.”

Mike Rutkoski Director of Construction Lennar Northwest Royce Landua Director of Construction Lennar South

“There are numerous advantages to working for Lennar, the best being the feeling of being a part of a family. We have fun here and there is continuous opportunity for development and growth. This also extends to many of our vendor relationships that are truly builder partnerships.”

“Lennar brings a combination of national size and local knowledge to the Houston market. Our internal leadership is acutely aware of the nuances of the Houston market, which has enabled Lennar with its Everything’s Included®_{plan to provide}

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ith over 30 years of experience working alongside Lennar, the mortgage profes-sionals at Universal American Mortgage Company continually work together with your builder to ensure a smooth and timely process – from the time of application through the time you enter your new home.

As a national mortgage company, UAMC offers hundreds of dif-ferent mortgage programs to meet your individual needs, whether you’re looking for your first home, a move-up home or an active adult home. Just as every homeowner has a unique situation, mortgage pro-grams each have their own advantages. UAMC takes the time to understand your distinct needs so you will have the loan program that works best for you. Their unwavering commitment makes them a clear choice on your way to your new home.

“We work together as a team with Lennar so we can provide the best home buying experience,” said Phillis Noto, Vice President and Branch Manager for the Houston branch of Universal American Mortgage Company. “Our focus is our customers… giving them our best and earning their trust and confidence.”

Experience their customer care. Take a moment and contact UAMC today, 877-648-7462.

Texas Regulated Lender License #1208-12140. Universal American Mortgage Company and the UAMC logo are service marks of Lennar Financial Services, LLC and Universal American Mortgage Company, LLC.

A SEAMLESS EXPERIENCE

FOR LENNAR HOMEBUYERS

At North American Title Company, our associates are committed to providing “Service that

Exceeds their Customer’s Expectations” and closing transactions

Like Clockwork

®

. It is the

dedication, expertise, and professionalism of our staff that sets us apart from the competition.

We have a passion for excellence. The commitment to our customer can be described in two

simple words: “I Care”. Caring about our customers starts with providing excellent service.

“I Care” is about attitude; it filters throughout our company and in everything we do. Kelly Frazier, president of North

American Title Company’s Houston Division, emphasizes the development of internal systems and training that promote

exceptional customer service. “At North American Title Company we strive to deliver the “WOW” in

customer service”.

Our pledge to each customer is to exceed their expectations and enhance the real estate closing process.

With four convenient locations across the Houston area servicing our homebuilders, it is our job to

make your real estate closing the most positive experience possible.

Kelly Frazier,

President Houston Division

Houston Division

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BUILDING PARTNERS WITH THE LENNAR FAMILY

15585 I-45 SOUTH CONROE, TX 77385

BISON BUILDING MATERIALS HAS PARTNERED WITH TWO OF THE

BEST NATIONAL SUPPLIERS TO BUILD LENNAR’S ENERGY STAR

®

HOMES

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ore and more homeowners are seeking energy efficient products for their homesand Lennar Homes has created successful partnerships with some of the country’s top suppliers of such products.

Bison Building Products, Ltd. is proud to partner with LP’s TechShield®_{and James Hardie}®

in building Lennar’s superior quality, ENERGY STAR®_{labeled homes. As a team, these three}

companies have taken new home construction to a higher level with their innovative and energy efficient products. In addition, as research and testing continues even more advanced products are being developed.

Bison Building Products, TechShield®_{and James Hardie}® _{recognize the integral role they play as a team in the}

construction of each Lennar home. As certified ENERGY STAR partners they have not only made a commitment to Lennar Homes but to the homebuyer and the environment as well.

TechShield allows Lennar’s homes to stay cooler and use less energy. TechShield is an energy saving

technique that actually pays for itself over time.

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echShield is a leader in radiant barrier sheathing, a build-ing material of LP Specialty Products. This sheathbuild-ing is the first, patented, laminated, radiant barrier system. It is installed as a roof decking and effectively reduces the amount of radiant heat that enters the home through the roof of Lennar’s homes. In fact, TechShield reflects up to 97% of the sun’s heat and radiant energy. The utilization of TechShield can reduce the amount of electricity required to cool Lennar’s homes by up to 20% and it also allows attic space to be used more efficiently and comfort-ably as the temperatures are up to 30 degrees cooler.

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our new home by Lennar deserves James Hardie’s fiber cement siding products.

In fact, James Hardie is the only siding manufacturer that main-tains a research and development center devoted solely to fiber-cement technology which makes them a leader in the siding industry in innovation. These siding products are also the most workable, highest performing siding products available and they cut, nail, install and paint just like wood. Best of all, James Hardie siding is fire resistant, with a limited, transferable warranty for up to 50 years.

James Hardie siding won’t rot or crack and it resists damage from rain, hail and other debris.

This unique combination of national suppliers is committed to building

energy efficient homes for Lennar’s homebuyers.

TEL: 713-935-1245 FAX: 713-935-1244

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FASHION DOORWARE™ FOR EVERY LIFESTYLE

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eiser Lock began as a family-owned company specializing in hardware and ornate custom-designed locks. Today, Weiser Lock supplies innovative doorware products throughout the country to leading home builders such as Lennar Homes.

“We maintain a great working relationship with Lennar by communicating openly and sharing goals. There is a synergy between us,” said Penny Mauro, Vice President of World-Wide Marketing at Weiser Lock. “We also work very well together with Lennar’s preferred dis-tributors and suppliers.”

Your home is a personal expression of your lifestyle and Weiser Lock’s wide array of products provide the per-fect door hardware solution for every type of Lennar home, from first time buyer homes to luxury homes. The professionals at Weiser Lock work closely with the Lennar team selecting the best standard and upgrade options for each collection and model.

Mauro adds, “The door hardware is the first thing you see when you get to the door of your home. Therefore, locks are no longer viewed as just a security item. They have become an important design feature.”

Everyone has their own unique tastes and styles and Weiser Lock’s full line of products in fashionable styles

and classy finishes add the perfect final details to your new Lennar home. In addition, quality and security are an inte-gral part of every product and knowing that Weiser Lock’s products will function properly provides Lennar’s home-buyers with peace of mind.

“The year 2004 marks our 100th Anniversary and in this day and age there are not many companies that can say that,” said Mauro enthusiastically. “We are very proud of this fact and look forward to partnering with progres-sive companies like Lennar Homes for the next 100 years.”

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The quality of your home is

more closely experienced through the style, beauty, and comfort of flooring than any other design feature. Quality flooring requires the very finest materials and profes-sional installation. Reynolds Tile & Flooring, Inc. has spent over 27 years creating cul-ture, training c r a f t s m e n , a c q u i r i n g industry

certifi-cations, and refining our sys-tem and processes to ensure that every homeowner receives the very best service and value. Our floors are i n s t a l l e d b y c a r i n g professionals and inspected to address your peace of mind.

Lennar Homes has estab-lished some of the h i g h e s t c o n s t r u c t i o n standards in this region and only a few flooring organizations live up to these standards. Reynolds Tile & Flooring, Inc. appreci-ates the opportunity to col-laborate with Lennar Homes with the goal of meeting or exceeding every requirement and level of expectation. We take pride in being recog-nized as our very best and it is our vision and our deter-mination that we will con-t i n u o u s l y improve. Our vision towards excellence and years of hard work has

translated into uncommon quality and craftsmanship for you.

Any new home purchase is a significant event in life. It is your dream come true. We hope that your Lennar home brings to you years of plea-sure and provides wonderful memories that you and your family will treasure for a life-time. At Reynolds Tile & Flooring, Inc. we take your expectations and dreams very seriously, and we are so very pleased to be part of Lennar Homes' dedicated team.

For more information con-cerning Reynolds Tile & Flooring please call:

(713) 682-8948

Or visit: reynoldstile.com reynoldsflooring.com SERVICE •QUALITY • VALUE

P R O V I D I N G T H E B E S T F O R L E N N A R H O M E S ’ B U Y E R S

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BUILDING PARTNERS WITH THE LENNAR FAMILY

Sales & Service

Central Heating

& Air Conditioning

Commercial

& Residential

TACLA000252C

Ph: 713/631-7738

1-800-580-1000

Fax: 713/631-7527

www.bigtexair.com

PROUD TO BE PART OF THE

LENNAR HOMES TEAM!

BIG TEX AIR CONDITIONING L.P.

I

magine a surface that’s as durable as it is beautiful. A surface that allows you to cre-ate the special look and design you’ve always wanted. A surface that’s easy to main-tain. Easy to love.

wilsonart.com

Gibraltar® _{Solid Surface. Beauty That Endures.}

L

ENNAR

H

OMES VALUES ITS RELATIONSHIP

WITH THE OUTSTANDING

B

UILDER

-P

ARTNERS

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1615 Dart Street Houston, TX 77007 713.224.5361 www.stocksupply.com

The first name in interior flush doors.

• Wide selection of unfinished and prefinished doors • Outstanding quality and value • 5–year limited warranty

Supplying fine quality aluminum and vinyl windows in Houston and the surrounding areas.

Proud to be part of the Lennar Homes team!

5525 Brittmoore Road (713) 849-2110 Houston, TX 77041 Fax: (713) 849-2118

Fisher Window Division

These fine homes are protected by

Ask your builder about GE's affordable & guaranteed whole house surge protection.

www.GEIndustrial.com

We specialize in shower doors,

framed and frameless.

For more information, visit us at:

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Residential Commercial

We're Proud To Be Partners

In Business With Lennar Homes

Professional home builders value Sherwin-Williams products. They know we wouldn't put our reputation on the line with anything but the best: • Interior and exterior paint custom tinted to exact specifications • Thousands of custom order wallpaper patterns

• All the tools to do the job right

• Knowledgeable staff to answer painting and decorating questions

For the location of the Sherwin-Williams store nearest you, call

1-800-4-SHERWIN

(1-800-474-3794)

Ask How. Ask Now.

Ask Sherwin-Williams.™

Visit us at sherwin-williams.com

Quality You Can Trust!

of quality paints to Lennar Homes.