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Why do Auslan Interpreters cost as much as they do?

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Why  do    

Auslan  Interpreters  

cost  as  much    

(2)

Have  you  ever  thought  why  Auslan  Interpreters  cost  as  much   as  they  do?  This  will  tell  you  why.  

There’s  5  factors  that  influence  the  cost  of  Auslan  Interpreters   and  they  are:  

1.

Supply  and  Demand  

2.

Overheads  

3.

Insurances/Taxes  

4. 

Training  

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$0.00 $30.00 $60.00 $90.00 $120.00

Auslan Services Competitor 1 Competitor 2 Competitor 3 Australia Wide

Before  we  highlight  the  underlying  factors  that  influence   the  rate  of  Auslan  Interpreters,  let  us  show  you  a  

comparison  of  Auslan  Services  rates  and  its  compeNtors   around  Australia!  

The  following  graph  shows  a  price  comparison  of  hourly   rates  between  Auslan  Services  and  3  naNonal  compeNtors    

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1

The  demand  for  Auslan  Interpreters  is  high.  In  fact  the   demand  far  out  weighs  the  current  supply  of  accredited  

interpreters.  This  simple  equaNon  means  that  when  demand   is  high,  so  too  is  the  cost  for  services.  Auslan  Services  are   resisNng  this  push  so  as  to  avoid  the  excessive  costs  passed   on  to  you.  Our  overheads  remain  low  but  our  efficiency  is   high.  Currently,  Auslan  Services  are  by  far  the  most  

affordable  Auslan  interpreNng  agency  in  Australia.  If  you  use   interpreters  regularly,  the  cost  saving  to  you  could  well  be  in   the  thousands!  

CASE  STUDY  1  :  A  University  in  Queensland  outsources  its  Auslan   Interpre5ng  requirements  to  an  agency  who  charge  $99  per  hour  for   an  Auslan  Interpreter.  A  Deaf  student  enrolls  in  an  Arts  degree  that   has  30  contact  hours  per  week  in  a  12  week  semester.  This  equates  to   360  hours  per  semester.  In  only  1  semester,  if  the  booking  was  made   with  Auslan  Services  the  saving  would  be  $5,500  or  $11,000  a  year!  

Supply  

and  

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2  

Overheads  

This  is  where  Auslan  Services  makes  

a  difference.  Auslan  Services  have   no  expensive  building  lease  or   excessive  head  office  rental  costs.   We  have  a  small  and  efficient  team   that  maximises  its  potenNal  to  get   the  best  results  without  requiring  an   unnecessary  line  of  managers  to  get   the  job  done.  Auslan  Services  

believes  in  being  technologically   savvy  any  progressive  in  everything   we  do.  This  means  that  you  can   enjoy  a  professional  relaNonship   with  Auslan  Services  and  know  that   you  are  paying  only  for  the  service   you  need  and  not  for  unnecessary   overheads  that  blow  out  costs  that   get  passed  on  to  you.  AVer  all,  a   building  that  might  cost  $100,000  a   year  shouldn’t  be  your  expense,   should  it?  

CASE  STUDY  2  :  Every  smart  business  will  know  that  they  must  analyse   their  profit  and  loss  each  year  and  then  determine  if  their  cost  margin  is   reasonable  enough  to  sustain  business.  One  of  the  most  significant  

factors  during  this  analysis  is  the  cost  of  overheads.  The  more  expensive   the  overheads,  the  more  expensive  the  service.  In  an  era  where  

technology  prevails,  the  excessive  and  exorbitant  costs  of  unnecessary   overheads  are  now  avoidable.    Virtual  offices  is  Auslan  Services  secret!  

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3

Insurances  

•   Workcover  or  Worksafe  policies  are  

an  integral  requirement  for  business   that  employs  people.  It  essenNally   ensures  there  is  a  safeguard  for  its   employees  should  they  be  hurt  or   something  worse  while  at  work.    

•   Professional  Indemnity  and  Public  

Liability  insurances  are  in  place  to   protect  Auslan  Services,  its  

employees  and  clients.    

• Business  Insurance  protects  Auslan  

Services  assets  and  IP.  

• Payroll  taxes  apply  when  business  

pay  over  a  threshold  of  salaries  to  its   employees.  This  is  an  addiNonal  tax   that  applies  only  to  Auslan  Services  

• SuperannuaNon  is  a  mandatory  

contribuNon  an  employer  makes  to   its  employees.  This  is  currently  9.5%   of  an  employees  wage  wholly  

subsidised  by  an  employer  

• Auslan  Services  Employment  

Assistance  Program  (EAP)  provides  a   wonderful  health  and  wellness  

resource  to  foster  be`er  working   condiNons.  

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4  

Training  

Auslan  Services  invests  heavily  in  the  

professional  development  of  it’s  interpreters   and  staff.  It  is  an  essenNal  element  that  assures   integrity  and  currency  when  working  in  a  highly   demanding  environment.  In  keeping  with  our   philosophy  of  being  technologically  savvy  and   progressive,  our  training  programs  are  

predominantly  online.  This  breaks  down  the   tradiNonal  geographical  barriers  that  prevented   people  from  a`ending  programs  and  instead   opens  up  a  new  world  of  opportunity.    

Auslan  Services  use  the  very  best  facilitators   from  Australia  and  abroad,  including  academics   from  Edinburgh,  San  Francisco  and  New  York!   This  guarantees  good  engagement  from  

interpreters  and  staff  and  also  ensures  that  the   knowledge  being  imparted  is  the  best  going   around.    

CASE  STUDY  3:  Every  Deaf  person  who  is  employed  for  more  than  8   hours  a  week  is  eligible  for  Employee  Assistance  Fund.  This  

government  program  is  capped  at  $6000  per  annum  and  subsidises   the  costs  of  Auslan  InterpreNng  Services.  For  many  Deaf  people,  this   amount  is  exhausted  in  a  very  short  Nme.  If  the  costs  for  interpreNng   services  is  low,  then  you  will  be  able  to  book  more  interpreters.  In   NSW,  a  Deaf  person  using  a  compeNng  agency  will  get  54  hours.   Using  Auslan  Services  a  Deaf  person  will  get  an  65  hours  of  

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5

Risk  Management  

Every  good  business  will  have  measures  in   place  that  protects  them  from  loss  or  

damage  to  their  name,  brand  and  

intellectual  property.  It  also  means  that   policies  and  systems  are  put  in  place  that   means  everyone’s  personal  informaNon  is   safe  too.  Auslan  Services  conduct  monthly   audits  to  their  internal  systems  and  make   updates  where  necessary.  This  is  the  best   system  management  process  that  ensures   Auslan  Services  are  offering  you  the  most   professional  and  up  to  date  service  in   Australia.  Have  comfort  in  the  knowledge   that  while  we’re  booking  Auslan  

Interpreters  all  over  Australia,  we  are  

simultaneously  maintaining  high  standards   in  the  way  we  do  things  too!  

CASE  STUDY  4:  As  you  all  know  the  NDIS  is  coming.  Many  of  you   will  be  eligible  for  the  NDIS  and  based  on  an  assessment  of  what   or  how  much  access  you  need,  this  will  depend  on  how  much   support  will  be  granted.  If  you  are  allocated  a  monetary  amount   that  needs  to  be  budgeted  for  1  year,  you  will  want  this  to  last  12   months  and  not  be  spent  in  8  months  right?  That’s  why  it’s  

important  to  understand  that  Auslan  Services  charge  much  less   than  other  providers  in  Australia  and  because  of  this,  you  will  be   gehng  more  for  your  money.  

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Our  Mission  

Be  charitable  

•   Support  community  events  

•   Support  individuals  

•   Promote  opportuniNes  for   growth  

Be  risk  aversive  

•   Use  foresight  and  intuiNon  

•   partner  and  align  with  

dependable  and  proven  groups  

•   be  up  to  date  

Be  innovaNve  

• Develop  fresh,  modern  and   exciNng  ideas  

•   be  leaders  and  be  confident    

•   inspire  others  through  our   examples  

Be  learners    

•   promote  constant  learning  

•   promote  ASLIA   membership  

•   expect  high  level  

interpreter  training  and   study  

References

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