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Voice: 612/870-9087 Fax: 612/767-6709 • Sales: 888/290-9087 • [email protected] Bromelkamp Company LLC, 106 East 24th Street, Minneapolis, MN 55404 Support: 877/767-6703 • [email protected]AKOYA INSTALLATION
TECHNICAL REQUIREMENTS
INTERNET EXPLORER CONFIGURATION FOR AKOYA.NET
1. TURN OFF UAC SETTINGS
Before making the following changes in Internet Explorer, you must be a local administrator on the workstation. If using
Windows VISTA or later, User Account Control (UAC) must be disabled.
VISTA
1.
Open User Accounts by clicking the
Start
button
, clicking
Control Panel
, clicking
User Accounts and Family
Safety
(or clicking
User Accounts
, if you are connected to a network domain), and then clicking
User Accounts
.
2.
Click
Turn User Account Control on or off
.
If you are prompted for an administrator password or
confirmation, type the password or provide confirmation.
3.
Clear the
Use User Account Control (UAC) to help protect your computer
check box, and then click
OK
.
Windows 7
1.
Click the
Start
button
and Search for "
UAC
"
2.
Select
Change User Account Control Settings
3.
Slide UAC setting down to
Never Notify
4.
Make a note of the UAC setting to put back when finished.
5.
If the default setting is off you can just leave it off.
6.
Reboot.
2. USE OF INTERNET EXPLORER
You must use Internet Explorer 7, 32-bit or later to use Akoya.net. Internet Explorer 64-bit is not compatible.
http://windows.microsoft.com/en-US/internet-explorer/products/ie/home
*Microsoft plans to release an update that provides cross browser support, making Akoya compatible with Safari on Macs, Firefox on PCs or Macs, and Chrome on PCs. We will make an announcement once Akoya has been updated.
INTERNET EXPLORER 10 COMPATIBILITY
To use Internet Explorer 10 you must add ‘akoya.net’ to your compatibility view settings. If you do not have a Menu Bar (a toolbar with options such as File, Edit, View) right click the Internet Explorer toolbar and choose Menu bar. Then click Tools and choose Compatibility View Settings. Make sure ‘akoya.net’ appears in the ‘Add this website’ field, and click Add.
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Voice: 612/870-9087 Fax: 612/767-6709 • Sales: 888/290-9087 • [email protected] Bromelkamp Company LLC, 106 East 24th Street, Minneapolis, MN 55404 Support: 877/767-6703 • [email protected]IE>TOOLS>COMPATIBILITY VIEW SETTINGS, ENTER AKOYA.NET AND CLICK ADD
3. APPLY RECOMMENDED BROWSER SETTINGS
A. SAVE BROWSER HISTORY/COOKIES
If you enable this option, all of your browsing history is deleted when you close Internet Explorer. It deletes everything marked within your Browsing History Settings button. Deleting your Temporary Internet files, will cause Internet Explorer to cache the files again, and deleting the Cookies will cause you to be signed out of Akoya.net. To optimize your Akoya.net experience, we
recommend you leave this box UNMARKED.
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Voice: 612/870-9087 Fax: 612/767-6709 • Sales: 888/290-9087 • [email protected] Bromelkamp Company LLC, 106 East 24th Street, Minneapolis, MN 55404 Support: 877/767-6703 • [email protected]B. INCREASE DISK SPACE FOR TEMPORARY INTERNET FILES
To ensure internet files for Akoya.net are not being deleted, increase your Temporary Internet Files disk space.
IE > TOOLS > INTERNET OPTIONS > GENERAL > CLICK SETTINGS IN THE BROWSING HISTORY > UPDATE
“DISK SPACE TO USE” TO 350
C. MAKE AKOYA.NET A TRUSTED SITE
The Internet Explorer Security tab is used to set and change options that can help protect your computer from potentially harmful or malicious online content. By placing the URLs used for Akoya.net into the Trusted Sites, it places fewer restrictions on these web sites. Click the Security Tab.
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Voice: 612/870-9087 Fax: 612/767-6709 • Sales: 888/290-9087 • [email protected] Bromelkamp Company LLC, 106 East 24th Street, Minneapolis, MN 55404 Support: 877/767-6703 • [email protected]IE > TOOLS > INTERNET OPTIONS > SECURITY
CLICK ON “TRUSTED SITES” ICON, THEN CLICK SITES BUTTON
TYPE
*.akoya.net
IN THE ZONE FIELD
UNCHECK THE BOX NEXT TO REQUIRE SERVER VERIFICATION
CLICK ADD, AND THEN CLOSE.
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Voice: 612/870-9087 Fax: 612/767-6709 • Sales: 888/290-9087 • [email protected] Bromelkamp Company LLC, 106 East 24th Street, Minneapolis, MN 55404 Support: 877/767-6703 • [email protected]D. ALLOW POPUPS FROM AKOYA.NET
Akoya.net uses pop-up windows, such as when a new Constituent record is opened or created. These pop-up windows can be blocked by the Internet Explorer Pop-up Blocker. You must configure the Pop-up Blocker to exclude Akoya.net URLs.
IE > TOOLS > INTERNET OPTIONS > PRIVACY > IN THE POP-UP BLOCKER SECTION, CLICK SETTINGS
TYPE
*.akoya.net
IN THE ADDRESS OF WEBSITE TO ALLOW FIELD, CLICK ADD, THEN CLOSE
E. APPLY RECOMMENDED BROWSER SETTINGS
The Zoom functionality in Internet Explorer lets you enlarge or reduce the view of a web page. Unlike changing font size, zoom enlarges or reduces everything on the page, including text and images. You can zoom from 10% to 1000%. Note however that a Zoom setting of anything other than “100%” will result in an increase in page rendering time, and hence in slower performance from your Akoya.net system.
From the Akoya.net main page:
PRESS CTRL+0 (KEYBOARD SHORT-CUT FOR A 100% ZOOM LEVEL SETTING IN MOST VERSIONS OF
INTERNET EXPLORER)
SET THE ZOOM TO 100% FOR BEST PERFORMANCE
5. INTEGRATION WITH EGRANT.NET AND EGRANT.NET REVIEWER
Akoya.net can be integrated with eGrant.net and eGrant.net Reviewer. This integration allows Akoya.net to display some
information from eGrant.net on the Request record. To enable this you must change a security setting, and add eGrant.net to your list of managed privacy sites.
