UniPrint Administrator s Guide

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Revised: 12 September 2012 2:49 pm

UniPrint Administrator’s Guide

UniPrint Version 7.0

Released: February 2011

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Copyright Notice

UniPrint, a division of ACCEO Solutions, Inc. and its affiliates, makes no representations or warranties with respect to the contents or use of this publication. UniPrint, a division of ACCEO Solutions, Inc. specially disclaims any expressed or implied warranties, merchantability or fitness for any particular purpose. UniPrint, a division of ACCEO Solutions, Inc. reserves the right to make any changes in specifications and other information contained in this publication without prior notice and without obligation to notify any person or entity of such revisions or changes. © Copyright 1999 - 2011 UniPrint, a division of ACCEO Solutions, Inc. All rights reserved. Information in this document is subject to change without notice. Companies, names and data used in examples herein are fictitious unless otherwise noted. Other than printing one copy for personal use, no part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purposes, without the expressed written consent of:

UniPrint, a division of ACCEO Solutions, Inc. 1 Eva Road, Suite 309

Toronto, Ontario Canada M9C 4Z5

(416) 503-9800

Toll Free: (866) 488-3188 (North America only) www.uniprint.net

Trademark Acknowledgements

UniPrint is a trademark of UniPrint, a division of ACCEO Solutions, Inc. United States Patent No. 7,064,856.

Microsoft, Windows, Windows 2003/2008, Windows XP, Vista, Windows 7, Microsoft Access, Microsoft Word, Remote Desktop Protocol (RDP), ASP.NET and Active Directory are either registered trademarks or trademarks of Microsoft Corporation.

Citrix, MetaFrame, Presentation Server, XenApp and ICA (Independent Computing Architecture) are registered trademarks or trademarks of Citrix Systems.

Adobe, Acrobat, Reader are registered trademarks of Adobe Systems Inc. All other trademarks and registered trademarks are the property of their owners.

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Document Revision History

Date Notes

April 7, 2010 First release.

August 9, 2010 Added UniPrint Suite 7.0.1 features and updated screen shots. Revised description and instructions for double-sided printing, formerly known as duplex mode.

Revised description and instructions for font replication plug-in. Added installation, removal, configuration and usage information on UniPrint PrintPAL 7.0.

November 3, 2010 Added UniPrint Suite 7.0.2 features and updated screen shots.

Added description and instructions for detailed license usage snapshot. Added installation and configuration information for installing

UniPrint Gateway Edition in both Windows Server 2003 and 2008 failover cluster.

February 22, 2011 Added UniPrint Suite 7.0.3 features and updated screen shots. Added instructions for disabling Windows printer mapping on the terminal server.

Added descriptions for new components and driver updates. September 12, 2012 Updated with changes to parent company name.

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UniPrint Version 7.0

Introduction

The UniPrint Suite is a comprehensive printing solution for Server-based Computing (SbC) and virtualized desktop environments. UniPrint offers a printing solution that provides end users with the flexibility to print to any type of device from a Citrix and/or Remote Desktop Services (formerly known as Terminal Services) session with the additional benefits of Portable Document Format (PDF).

With UniPrint, printing to network or local printers, USB printers or even specialized devices, is all performed by a single Universal Printer Driver, eliminating extra configuration and confusing options for end users. The basic UniPrint solution (UniPrint Server) supports both RDS and Citrix

architectures but there is also a solution designed for RDS only. UniPrint also has three other printing solutions: Gateway Edition, VDI Edition and Host Edition. These editions provide the functionality of UniPrint to support thin and remote clients, Virtual Desktop Infrastructure and mixed host system-Windows environment printing.

This Administrator’s Guide is a reference manual for the following UniPrint products:

• UniPrint Server

• UniPrint Terminal Server Edition (TSE) • UniPrint Gateway Edition

• UniPrint Gateway TSE • UniPrint VDI Edition

• UniPrint VDI Edition with Thin Client Support

UniPrint Server, Terminal Server Edition and VDI Edition all follow the same installation instructions. For UniPrint Gateway TSE and UniPrint VDI with Thin Client Support follow the same installation procedures as UniPrint Gateway Edition.

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What’s New in 7.0.3?

UniPrint Server Redesigned UniPrint Management Console

The UniPrint Management Console has been redesigned to improve efficiency and usability, making it more intuitive to use and configure UniPrint components on remote servers as well as the local server. Licenses can also be managed from any server. Debugging options have been moved to the Components screen, under Properties & Settings.

Improved Licensing Scheme

UniPrint is still licensed per application server, however, applying a different license file on each individual application server is no longer required. UniPrint now utilizes a license server component that is installed on one of the UniPrint Spool Servers and the license file is applied to this designated license server. Network administrators also have the ability to monitor and track license usage in real time. The ability to view and save a detailed snapshot of license usage has also been added.

UniPrint Gateway Edition Support for Thin

Client USB Printers

Extending the support for thin-client devices running Windows XPe/ Embedded Standard, UniPrint now also supports USB printers attached to thin-client devices running Windows CE/Embedded CE.

Improved Printer Properties Support

For printer properties like paper tray, forms and resolution, the actual printer property value is now imported from the native printer driver.

Font Replication Font replication is a new functionality that further reduces print job size, improves overall printing speed and reduces bandwidth consumption. Once a day at a pre scheduled time UniPrint queries all application servers for newly installed fonts and replicates them to all print servers. This feature creates a smaller print job and improves the overall printing speed and print job quality. Additionally, fonts can be replicated on demand.

Support for

Secure Printing UniPrint now supports HP printers with secure printing capability where print jobs are not printed until users enter their PIN codes at the physical printer. Currently, the following printer drivers are supported: HP Universal Printing PCL 5, HP Universal Printing PCL 5 (v 5.0 or later), HP Universal Printing PCL 6, HP Universal Printing PCL 6 (v 5.0 or later), HP Universal Printing PS and HP Universal Printing PS (v 5.0 or later).

Support for Advanced Printer Functions

Network administrators can now create unique printer profiles with different combinations of advanced printer functionality (such as stapling, hole

punching, binding, etc.) enabled according to users’ specific printer requirements.

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Chapter 1: Introduction 3

UniPrint PrintPAL UniPrint PrintPAL 7.0 has been integrated into this latest version. PrintPAL is a network object-to-printer mapping utility that provides a simple user interface that enables network administrators to control or restrict which Gateway printers a user can access during their application server session.

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Installing & Removing UniPrint

UniPrint Server and UniPrint TSE support rich clients. When a user prints using the UniPrint printer driver, a PDF document is created and sent to the connected client using Citrix ICA or Microsoft RDP virtual channel

technology. The UniPrint Client that is installed on the end user’s machine spools the PDF print job using client-side printer drivers.

UniPrint Gateway Edition, UniPrint Gateway TSE and UniPrint VDI Edition support both rich and thin clients. With thin clients, when a user prints using the UniPrint printer driver, a PDF document is created and sent to the UniPrint Spool Server which then routes the print job to the

appropriate UniPrint Print Server.

There are three main components that make up UniPrint 7.0: • UniPrint Spool Server

• UniPrint Print Server • UniPrint Server

Planning Your UniPrint Installation

Minimum System Requirements

To ensure the installation of UniPrint Version 7.0 is successful, ensure that your system meets the minimum system requirements.

NOTE

Microsoft Windows Installer 3.1 or later is required for all UniPrint installation packages and can be downloaded from www.microsoft.com.

UniPrint Spool

Server UniPrint Spool Server requires .NET Framework 2.0 or later and one of the following: • Microsoft Windows Server 2003.

• Microsoft Windows Server 2008.

UniPrint Print

Server UniPrint Print Server requires .NET Framework 2.0 or later and one of the following: • Microsoft Windows XP Professional.

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• Microsoft Windows Vista. • Microsoft Windows 7.

• Microsoft Windows Server 2003. • Microsoft Windows Server 2008.

UniPrint Server UniPrint Server requires .NET Framework 2.0 or later and one of the following:

• Microsoft Windows Server 2003 with Terminal Services installed in Application Server Mode.

• Microsoft Windows Server 2008 with Terminal Services role installed. For UniPrint VDI, UniPrint Server is installed on each virtual desktop image with .NET Framework 2.0 or later and one of the following software

requirements:

• Microsoft Windows XP Professional. • Microsoft Windows Vista.

• Microsoft Windows 7. Recommended Installation Order

Rich-client

Solution For rich-client support, UniPrint Server, TSE and VDI consists of three required components and the recommended installation order is as follows: 1. UniPrint Spool Server (one is designated as the license server). See

”Installing UniPrint Spool Server” on page 9 for detailed instructions. 2. Ensure that client printer mapping is disabled on the terminal server

before installing UniPrint Server. See ”Disabling Client Printer Mapping on the Terminal Server” on page 7 for instructions. 3. UniPrint Server. See”Installing UniPrint Server” on page 14 for

instructions.

4. UniPrint Client. Refer to the UniPrint Client Administrator’s Guide included in the UniPrint Client download package for information on installing and configuring UniPrint Client.

In this solution, the UniPrint Spool Server acts as a license server and validates UniPrint licenses when each UniPrint Server machine connects.

Thin Client & Combined Thin and Rich-client Solution

For environments where only thin clients or both types of clients exist, UniPrint Gateway, UniPrint Gateway TSE and UniPrint VDI with Thin Client Support can be utilized. The recommended installation order is as follows:

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Chapter 2: Installing & Removing UniPrint 7 1. UniPrint Spool Server (NOTE: Only one is designated as the license server and only one can have PrintPAL Server installed. The license server component and PrintPAL Server do not need to be installed on the same UniPrint Spool Server appliance.) See ”Installing UniPrint Spool Server” on page 9.

2. UniPrint Print Server. See”Installing UniPrint Print Server” on page 12 for detailed instructions.

3. Ensure that client printer mapping is disabled on the terminal server before installing UniPrint Server. See ”Disabling Client Printer Mapping on the Terminal Server” on page 7 for instructions. 4. UniPrint Server. See ”Installing UniPrint Server” on page 14 for

instructions.

In this scenario, UniPrint Spool Server acts not only as a license server but also as a relay between the UniPrint Print Server and UniPrint Server

machines. When the UniPrint Print Server and UniPrint Server components start, they immediately try to establish a connection with the UniPrint Spool Server.

If you are upgrading to UniPrint 7.0 from UniPrint 6.1.5, see ”Planning your UniPrint Upgrade” on page 43 for detailed upgrade planning and installation instructions.

Cluster Environment

UniPrint Gateway Edition supports full redundancy by enabling clustering of its Spool Server and Print Server as separate clusters with Windows. For installation guidelines on installing UniPrint Gateway in a cluster

environment, see Chapter 3: ”UniPrint Gateway in a Failover Cluster” on page 25.

Disabling Client Printer Mapping on the Terminal Server

It is highly recommended that client printer mapping be disabled prior to installing UniPrint. The following instructions assume that the terminal server role has been added to Windows Server 2008.

1. Click Start, point to Administrative Tools and then click Server Manager.

2. In the console tree, expand Roles and then Terminal Services.

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4. Under Connections, right-click RDP-Tcp and then select

Properties.

5. Click the Client Settings tab.

6. Under Redirection, select Windows Printer and Default to main client printer to disable these options.

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Chapter 2: Installing & Removing UniPrint 9

Installing UniPrint Spool Server

UniPrint Spool Server is the first UniPrint component to be installed in all scenarios. The UniPrint Spool Server acts as a license server and validates UniPrint licenses when each of the UniPrint Server machines connects. In a UniPrint Gateway environment, the UniPrint Spool Server also acts as a print job router and print queues are shared from the UniPrint Spool Server to user sessions on the application server. By installing the UniPrint Spool Server first, connectivity can be verified among the remaining components (UniPrint Server and UniPrint Print Server).

Non-interactive command line installation of UniPrint Spool Server is available. For command line installation instructions, see ”Installing UniPrint Spool Server from the Command Line” on page 11.

The following instructions assume that you are installing on Windows Server 2008. If you are installing on another platform, you will need to adjust the steps to account for any interface differences. Consult the product

documentation for your operating system.

NOTE

When installing UniPrint Spool Server on Windows 2008 or later with UAC enabled and you are not logged in as an administrator, run the bootstrap,

Setup.exe.

1. Log on to the server with administrative rights.

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3. If running Setup.exe with UAC enabled, the User Account Control dialog box will appear. Click Yes to continue.

4. In the UniPrint Spool Server 7.0.3 Installation dialog box, click

Next.

5. In the License Agreement dialog box, click I accept the license agreement and then click Next to proceed with the installation.

6. In the Destination Folder dialog box, click Next to accept the default location for the UniPrint Spool Server program files. Click

Browse to change the default location.

7. In the Select Features dialog box, click Next to install the License Server on this machine. If you don’t want to designate this machine as the License Server, click beside License Server and then click

. For PrintPAL, if you choose not to install it, click beside PrintPAL Server and then click

. PrintPAL can be installed later by changing the installation through Programs and Features.

NOTE

PrintPAL is only operational in a UniPrint Gateway environment. If you are installing UniPrint Server, UniPrint TSE or UniPrint VDI Edition, do not install PrintPAL Server. 



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Chapter 2: Installing & Removing UniPrint 11 8. In the Ready to Install the Application dialog box, click Install to begin the installation. UniPrint Setup will now copy files to your hard disk drive.

9. Click Finish to complete the installation.

10. Click Start, point to AllPrograms, click UniPrint Suite, and then click UniPrint Management Console.

11. The top banner displays the host name and IP address of the Spool Server.

12. Record the IP Address of the Spool Server. This information is required when installing the other UniPrint components.

13. Click Start, point to Administrative Tools and then click Services. Check that the following services have been created and are started: • UniPrint Control Service

• UniPrint Routing Service Installing UniPrint Spool Server from the Command Line

Command line installation is available for UPSpoolServer703.msi with the following options:

NOTE

If UAC is enabled, msiexec.exe must be run as an administrator. To run a command line as an administrator do the following:

1. Click Start and then click All Programs. Click Accessories. 2. Right-click Command Prompt and select Run as administrator.

Syntax msiexec /q /i c:\UPSpoolServer703.msi [INSTALLDIR = ”path”]

/q Function: Runs the Setup in silent mode (no user intervention required).

Remarks: Must be used with the /i Windows Installer parameter. If no additional parameters are passed, default values will be used.

Example: msiexec /q /i C:\UPSpoolServer703.msi

INSTALLDIR Function: Specifies a custom installation path for the UniPrint Spool Server program files.

Remarks: The full path specified must be enclosed in double quotation marks (“ ”) if spaces exist in the path.

Example: msiexec /q /i C:\UPSpoolServer703.msi INSTALLDIR=”C:\Program Files\UniPrint\SpoolServer”

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Installing UniPrint Print Server

In a UniPrint Gateway, Gateway TSE and VDI environment, UniPrint Print Server is the second UniPrint component to be installed. UniPrint Print Server is responsible for rendering print jobs and directing them to the appropriate printer.

In enterprises where users are located in different geographic regions or where printing requirements vary greatly from branch office to branch office, UniPrint Print Servers should be stationed remotely. Deploying multiple UniPrint Print Servers has several advantages:

• It distributes the printing workload between remote locations. • It accommodates differences in regional printing environments. • It reduces bandwidth consumption by transferring compressed PDF

files instead of raw data files across the network.

Some Lexmark/HP printer models have the capability to interpret PDF files directly without rendering print jobs into raw data files. These printers are considered UniPrint-ready and when defined on the UniPrint Spool Server, each printer acts as its own UniPrint Print Server. Deploying multiple UniPrint-ready Lexmark/HP printers has the following advantages:

• It reduces overall bandwidth consumption from server to printer. • It can accept PDF print jobs directly without the need for a separate

print server or native printer driver.

For a list of UniPrint-ready Lexmark/HP printers, visit the UniPrint Web site www.uniprint.net.

Before installing UniPrint Print Server, ensure that your server meets the minimum system requirements.

NOTE

When installing UniPrint Print Server on Windows Vista or later with UAC enabled and you are not logged in as an administrator, run the bootstrap,

Setup.exe.

For non-interactive command line installation instructions, see ”Installing UniPrint Print Server from the Command Line” on page 14.

1. Log on to the server with administrative rights.

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Chapter 2: Installing & Removing UniPrint 13 3. If running Setup.exe with UAC enabled, the User Account

Control dialog box will appear. Click Yes to continue.

4. In the UniPrint Print Server 7.0.3 Installation dialog box, click

Next.

6. In the Destination Folder dialog box, click Next to accept the default location for the UniPrint Print Server program files. Click

7. In the Spool Server Configuration dialog box, enter the IP Address of the UniPrint Spool Server or click Auto Locate to run an auto-discovery function to find an already installed and running UniPrint Spool Server. NOTE: If using the Auto Locate function in an environment where there are multiple UniPrint Spool Servers, ensure that the IP address located is that of the intended UniPrint Spool Server before proceeding. Click Next to continue.

8. In the Ready to Install the Application dialog box, click Install to begin installing UniPrint Print Server. UniPrint Setup will now copy files to your hard disk drive.

10. Click Start, point to Administrative Tools and then click Services. Ensure that the UniPrint Control Service has been created and started.

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Installing UniPrint Print Server from the Command Line

Command line installation is available for UPPrintServer703.msi with the following options:

NOTE

Syntax msiexec /q /i C:\UPPrintServer703.msi [INSTALLDIR = “path”] [UP_SETTING_SPOOLIP=nnn.nnn.nnn.nnn:ppppp]

/q Function: Runs the Setup in silent mode (no user intervention required).

Example: msiexec /q /i C:\UPPrintServer703.msi

INSTALLDIR Function: Specifies the full custom installation path for the UniPrint Print Server program files.

Remarks: The full path specified must be enclosed in double quotation marks (“ ”) if spaces exist in the path.

Example: msiexec /q /i C:\UPPrintServer703.msi INSTALLDIR=”C:\Program Files\UniPrint\PrintServer”

UP_SETTING_

SPOOLIP FunctionServer. To install UniPrint Spool Server with the default port number, 999, : Specifies the IP Address and port number of the UniPrint Spool just type in the IP address without the colon (:) and leave the port number blank.

Example: msiexec /q /i C:\UPPrintServer703.msi UP_SETTING_SPOOLIP=192.0.2.100:123

Installing UniPrint Server

UniPrint Server consists of the Universal Printer Driver (UniPrint)

responsible for rendering server-based print jobs as PDF compatible files. This component is installed on an application server. For UniPrint VDI, UniPrint Server is installed on the virtual desktop image.

Before starting, ensure that you have recorded the IP address of the UniPrint Spool Server.

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Chapter 2: Installing & Removing UniPrint 15 In UniPrint Gateway and Gateway TSE environments, it is recommended that UniPrint Server NOT be installed on the same machine as UniPrint Spool Server and UniPrint Print Server.

NOTE

When installing UniPrint Server on Windows Vista or later with UAC enabled and you are not logged in as an administrator, run the bootstrap,

Setup.exe.

For non-interactive command line installation instructions, see ”Installing UniPrint Server from the Command Line” on page 16.

1. Log on to the Citrix/RDS/virtual desktop image with administrative rights.

2. Run the installation program UPServer703.msi or Setup.exe.

3. If running Setup.exe with UAC enabled, the User Account Control dialog box will appear. Click Yes to continue.

4. In the UniPrint Server 7.0.3 Installation dialog box, click Next.

5. In the License Agreement dialog box, click I accept the license agreement and then click Next.

6. In the Destination Folder dialog box, click Next to accept the default location for the UniPrint Server program files and to install the Adobe Plug-in. Click Browse to change the default location. If you

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don’t want to install the Adobe plug-in, clear the Install Adobe®

plug-in check box.

7. In the Spool Server Configuration dialog box, enter the IP Address of the UniPrint Spool Server or click Auto Locate to run an auto-discovery function to find an already installed and running UniPrint Spool Server. NOTE: If using the Auto Locate function in an environment where there are multiple UniPrint Spool Servers, ensure that the IP address located is that of the intended UniPrint Spool Server before proceeding. Click Next to continue.

8. In the Ready to Install the Application dialog box, click Install.

UniPrint Setup will now copy files to your hard disk drive. 9. Click Finish to complete the installation.

10. Click Start, point to Administrative Tools and then click Services. Check that the UniPrint Control Service has been created and started.

11. Click Start, point to Settings and then click Printers and Faxes. Confirm that the UniPrint printer exists and the status is set to Ready.

Installing UniPrint Server from the Command Line

Command line installation is available for UPServer703.msi with the following options:

NOTE

Syntax msiexec /q /i C:\UPServer703.msi [INSTALLDIR= “path”] [RUN_PRINTPAL={0|1}]

[UP_SETTING_SPOOLIP=nnn.nnn.nnn.nnn:ppppp] [UP_SETTING_PAPERSIZE=n]

[UP_SETTING_UNIPRINT_AS_DEFAULT={0|1}]

[UP_SETTING_GPO={M|U|S|D}] [UP_SETTING_LOGLEVEL=n] [UP_SETTING_PASSTHROUGH=n]

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Example: msiexec /q /i C:\UPServer703.msi

INSTALLDIR Function: Specifies a custom installation path for the UniPrint Server program files.

Remarks: The path specified must be enclosed in double quotation marks (“ ”) if spaces exist in the path.

Example: msiexec /q /i C:\UPServer703.msi INSTALLDIR=”C:\Program Files\UniPrint\Server”

RUN_PRINTPAL Function: Enables or disables the Run PrintPAL option under Logon options in the Sessions screen of the UniPrint Management Console.

Remarks: If enabled, the PrintPAL Client will automatically launch when a session is started. Default is 0(Disabled).

Example: msiexec /q /i C:\UPServer703.msi RUN_PRINTPAL=1

UP_SETTING_

SPOOLIP FunctionServer. To install UniPrint Spool Server with the default port number, 999, : Specifies the IP Address and port number of the UniPrint Spool just type in the IP address without the colon (:) and leave the port number blank.

Remarks: If a valid IP address is provided, Gateway Mode will be enabled in the UniPrint Server installation.

Example: msiexec /q /i C:\UPServer703.msi UP_SETTING_SPOOLIP=192.0.2.100:123

UP_SETTING_

PAPERSIZE=n FunctionRemarks: Specifies the default paper size for the UniPrint printer.: Alternatively, this option can be set through the UniPrint

Management Console after installation is complete. The more common paper sizes are listed below. For a complete list of paper sizes, see ”Paper Sizes” on page 117.

Example: msiexec /q /i C:\UPServer703.msi UP_SETTING_PAPERSIZE=9

UP_SETTING_ UNIPRINT_AS_ DEFAULT

Function: Sets UniPrint as the default printer for all users when set to 1.

Remarks: Alternatively, this option can be set through the UniPrint Management Console after installation is complete. Default is 1.

Example: msiexec /q /i C:\UPServer703.msi UP_SETTING_UNIPRINT_AS_DEFAULT=0

n Description

1 Letter (8.5 x 11 in) 5 Legal (8.5 x 14 in) 8 A3 (297 x 420 mm) 9 A4 (210 x 297 mm)

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UP_SETTING_

GPO FunctionDirectory Group Policy Objects.: Specifies the order in which UniPrint applies settings from Active

Remarks: If a source is not specified, configurations from that source will not be applied. Do not use a comma or space between sources. The default order is UMD.

Example: msiexec /q /i C:\UPServer703.msi UP_SETTING_GPO=MUD

UP_SETTING_

LOGLEVEL=n FunctionRemarks: Specifies the debugging log level for troubleshooting purposes.: Alternatively, this option can be set through the UniPrint Management Console after installation is complete. The default level is 1.

Example: msiexec /q /i C:\UPServer703.msi UP_SETTING_LOGLEVEL=3

UP_SETTING_

PASSTHROUGH=n FunctionRemarks: Disables or enables UniPrint pass-through.: If enabled, UniPrint will treat this application server as a pass-through client, routing print jobs printed from another application server that has UniPrint Server installed.

Example: msiexec /q /i C:\UPServer703.msi UP_SETTING_PASSTHROUGH=5

Installing UniPrint through Active Directory

For each UniPrint MSI package that you want to install through Active Directory follow these instructions.

U User Policy M Machine Policy S User Settings

D Local Machine Settings

n Description

0 None

1 Errors

2 Info

3 Debug (Full)

n Description

1 RDP connections only

2 Legacy ICA (9.x and earlier) connections

3 RDP and Legacy ICA (9.x and earlier) connections 4 ICA 10.x and later connections only

5 RDP and ICA 10.x and later connections

6 Legacy ICA (9.x and earlier) and ICA 10.x and later connections 7 RDP, Legacy ICA (9.x and earlier), and ICA 10.x and later

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Chapter 2: Installing & Removing UniPrint 19 1. From your domain controller, click Start, point to Programs,

Administration Tools and then click Active Directory Users and Computers.

NOTE

Microsoft Windows Installer 3.1 or later must be installed on the domain controller, UniPrint Spool Server, UniPrint Print Server, UniPrint Server, application server and each client image, if you wish to deploy UniPrint components through Active Directory.

2. Right-click on the Organizational Unit containing the server(s) or virtual desktop image(s) on which you want a UniPrint component to be installed and then click Properties.

NOTE

Applying this software installation policy at the domain level may result in the UniPrint components being deployed to all devices with Windows 2003 or later, including client devices.

3. Click the Group Policy tab and either select an existing policy or create a new one. Click Edit to modify the desired Group Policy Object.

4. Expand Computer Configuration and then expand Software Settings. Right-click Software Installation, point to New and then click Package.

NOTE

The MSI packages must be located in a network location that is accessible by the domain controller, UniPrint Spool Server, UniPrint Print Server,

UniPrint Server, Citrix/RDS servers and virtual desktop images on which you wish to have UniPrint components installed.

5. Enter the UNC path to locate the UniPrint component MSI package, for example, \\FileServer\...\...\UPSpoolServer703.msi.

6. In the Deploy Software dialog box, select Assigned and then click

OK. The UniPrint component will now appear in the Group Policy Object Editor.

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7. Right-click on the UniPrint component and click Properties.

8. From the UniPrint component Properties dialog box, click the

Deployment tab. Ensure that the Installation user interface options is set to Maximum.

9. Click OK to apply changes and close the Group Policy Object Editor.

Obtaining and Applying a UniPrint License

A license file is required for UniPrint to produce print jobs without a

watermark printed across each page. This file is a registry file that needs to be imported to the UniPrint Spool Server that is also the designated license server.

Obtaining a UniPrint License

1. Log on to the UniPrint Spool Server machine that has the license server component installed.

2. Click Start, point to All Programs, click UniPrint Suite and then click UniPrint Management Console.

3. The top banner displays the license server’s information. Take note of the server’s IP address and host name.

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NOTE

In a dual NIC environment, UniPrint will detect the first NIC address reported.

4. Go to the UniPrint Web site, www.uniprint.net. Click Sign in. If you are a new customer, click Registration. Complete the form and then click Register.

Under Returning Customer, enter your credentials and then click GO.

5. In your License Profile, click Add a License. An e-mail with a unique serial number was sent when you purchased a UniPrint product.

6. Enter the Serial Number (from the e-mail), UniPrint Spool Server Name and Server IP Address information.

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NOTE

For a failover cluster, enter the Serial Number (from the e-mail), the Cluster Name and the Cluster IP Address. For more information on installing UniPrint in a failover cluster, see ”Removing UniPrint” on page 22.

7. Click Add License and a license file will be sent to the e-mail address used for signing in.

NOTE

The license file is sent electronically from [email protected]. To ensure this message is received, verify that anti-spam filters are not blocking messages from this e-mail address.

Applying a UniPrint License

1. Log on to any UniPrint server with administrative rights.

2. Click Start, point to All Programs, click UniPrint Suite and then click UniPrint Management Console.

3. Click Add License and then click to browse for the UniPrint License file (*.reg).

4. Click the license file and then click Open.

5. Select the license you want to add and then click Finish.

6. The license information should appear under the top banner.

Removing UniPrint

Before proceeding ensure that all user sessions have ended, and that new logons to the application server/virtual desktop image have been disabled. Removing UniPrint components requires that the machine be restarted to release files locked by the operating system.

NOTE

In Windows Server 2003, for a UniPrint Spool Server failover cluster, ensure that both the UniPrint Routing Service resource and the UniPrint Control Service resource are deleted prior to removing the UniPrint Spool Server

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Chapter 2: Installing & Removing UniPrint 23 component from the nodes. For a UniPrint Print Server failover cluster, ensure that the UniPrint Control Service resource is deleted prior to removing the UniPrint Print Server component from the nodes. Removing UniPrint Server

1. Click Start and then click Control Panel.

2. Click Programs and Features.

3. From the list of installed applications, click the UniPrint Server 7.0.3.

4. Click Uninstall to start the uninstall process.

5. Click Yes to confirm that you want to remove UniPrint Server 7.0.3.

6. Click Yes to restart the server.

Removing UniPrint Print Server

3. From the list of installed applications, click the UniPrint Print Server 7.0.3.

4. Click Uninstall to start the uninstall process.

5. Click Yes to confirm that you want to remove UniPrint Print Server 7.0.3.

6. Click Yes to restart the server.

Removing UniPrint Spool Server

3. From the list of installed applications, click the UniPrint Spool Server 7.0.3.

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5. Click Yes to confirm that you want to remove UniPrint Spool Server 7.0.3.

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UniPrint Gateway in a Failover Cluster

Planning your UniPrint Spool Server Installation for a

Failover Cluster

UniPrint Spool Server should be the first UniPrint Gateway component to be installed. The UniPrint Spool Server acts as a print job router and print queues are shared from the UniPrint Spool Server to user sessions on the application server. By installing the UniPrint Spool Server first, connectivity can be verified among the remaining components (UniPrint Server and UniPrint Print Server).

NOTE

In a failover cluster, it is recommended that UniPrint Spool Server be installed on a local hard disk drive on every node, not on the shared Quorum, for failover to function properly.

Before installing UniPrint Spool Server in a failover cluster, ensure that your cluster is correctly set up and working properly.

Each UniPrint Spool Server node requires one of the following: • Microsoft Windows Server 2003, Enterprise Edition. • Microsoft Windows Server 2008, Enterprise Edition.

Installing UniPrint Spool Server on a Windows 2003

Cluster Node

1. Log on to the active node with administrative rights and run the installation program, UPSpoolServer703.msi.

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5. In the Select Features dialog box, click Next to install the License Server and PrintPAL Server on this machine. If you choose not to install License Server or PrintPAL Server, click beside the

component and then click .

6. In the Ready to Install the Application dialog box, click Install to begin the installation. UniPrint Setup will now copy files to your hard disk drive.

8. Click Start, click Administrative Tools and then click Cluster Administrator.

9. Record the ClusterIP Address. This information is required when installing the other UniPrint Gateway components.

10. Install UniPrint Spool Server on the remaining cluster nodes.

Configuring UniPrint Spool Server Cluster Resources in

Windows 2003

NOTE

The print spooler resource must be created in Cluster Group. It is also recommended that the UniPrint Routing Service Resource and UniPrint Control Service Resource only be created in Cluster Group.

Creating a Spooler Resource

The following instructions describe how to create a print spooler resource. If you already have a print spooler resource, proceed to ”Creating a UniPrint Routing Service Resource” on page 27.

1. From any node, click Start, click Administrative Tools and then click Cluster Administrator.

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Chapter 3: UniPrint Gateway in a Failover Cluster 27 2. Under the cluster name, expand Groups and then click to select

Cluster Group.

3. In the File menu, point to New, and then click Resource.

4. In the New Resource dialog box, beside Name, type MySpooler

and then from the Resource type list, select Print Spooler. Click

Next.

5. In the Possible Owners dialog box, from the Available nodes list, hold down CTRL and click all of the nodes. Click Add to make all nodes in the cluster Possible owners of the MySpooler resource. Click

Next.

6. In the Dependencies dialog box, from the Available resources list, hold down CTRL and click Cluster Name and a shared disk. Click

Add to make them dependencies. Click Next.

7. In the Print Spooler Properties dialog box, specify a spool folder path and then click Finish.

8. Click OK.

9. Right-click MySpooler and select Bring Online.

Creating a UniPrint Routing Service Resource

2. Under the cluster name, expand Groups and then right-click Cluster Group.

3. Click New and then click Resource.

4. Beside Name, type UniPrint Routing Service and then from the

Resource type list, select Generic Service. Click Next.

5. In the Possible Owners dialog box, from the Available nodes list, hold down CTRL and click all of the applicable nodes. Click Add

and then click Next.

6. In the Dependencies dialog box, from the Available resources list, hold down CTRL and click Cluster Name, Cluster IP Address,

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7. In the Generic Service Parameters dialog box, beside Service Name, type UPSplSvc. Click Next.

8. In the Registry Replication dialog box, click Add and then type

Software\UniPrint. Click OK and then click Finish.

9. Click OK.

10. Right-click UniPrint Routing Service and select Bring Online.

Creating a UniPrint Control Service Resource

4. Beside Name, type UniPrint Control Service and then from the

6. In the Dependencies dialog box, from the Available resources list, click UniPrint Routing Service. Click Add to make it a

dependency. Click Next

7. In the Generic Service Parameters dialog box, beside Service Name, type UPCtlSvc. Click Next.

9. Click OK.

10. Right-click UniPrint Control Service and select Bring Online.

11. Click Start, click Administrative Tools and then click Services. Check that the following services have started:

• UniPrint Control Service • UniPrint Routing Service

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Chapter 3: UniPrint Gateway in a Failover Cluster 29

Installing UniPrint Spool Server on a Windows 2008

Cluster Node

1. Log on to the active node with administrative rights and run the installation program, UPSpoolServer703.msi.

Next.

5. In the Select Features dialog box, click Next to install the License Server and PrintPAL Server on this machine. If you choose not to install License Server or PrintPAL Server, click beside the

component and then click .

6. In the Ready to Install the Application dialog box, click Install to begin the installation. UniPrint Setup will now copy files to your hard disk drive.

8. Click Start, point to Administrative Tools and then click Failover Cluster Management.

9. In the console tree, click to select the cluster name.

10. In the center pane, click Cluster Core Resources to expand this section.

11. Expand the cluster name and record the cluster IP address. This information is required when installing the other UniPrint Gateway components.

12. Click Start, click Administrative Tools and then click Services. Ensure that the following services have been created and are set to

Automatic Startup:

• UniPrint Control Service • UniPrint Routing Service

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NOTE

Since in a failover cluster, services are controlled by Microsoft Cluster Services, the startup type will change to Manual after these services are configured for high availability. For more information, see ”Configuring UniPrint Spool Server Cluster Resources in Windows 2008” on page 30.

13. Install UniPrint Spool Server on the remaining nodes.

Configuring UniPrint Spool Server Cluster Resources in

Windows 2008

Adding the Print Server Role

The following instructions describe how to add the Print Server role. The Print Server role must be added to each node in the cluster. If the Print Server role has already been added, proceed to ”Adding & Configuring the Print Server Service” on page 30.

1. Click Start, click Administrative Tools and then click Server Manager.

2. In the left pane, right-click Roles and then click Add Roles.

3. In the Before you Begin dialog box, click Next.

4. In the Select Server Roles dialog box, select Print Services and then click Next.

5. In the Print Services dialog box, click Next.

6. In the Select Role Services dialog box, ensure the Print Server is selected and then click Next.

7. In the Confirm Installation Selections dialog box, click Install.

8. In the Installation Results dialog box, click Close.

Adding & Configuring the Print Server Service

Follow the instructions below to add and configure the Print Server service for high availability. If you already have a Print Server service, proceed to ”Adding & Configuring UniPrint Routing Service Resource” on page 32.

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Chapter 3: UniPrint Gateway in a Failover Cluster 31 1. From any UniPrint Spool Server node, click Start, click

Administrative Tools and then click Failover Cluster Management.

2. If the console tree is collapsed, expand the tree under the cluster name.

3. Right-click Services and Applications and then click Configure a Service or Application. This will invoke the High Availability Wizard.

4. In the Before You Begin dialog box, click Next.

5. In the Select Service dialog box, click Print Server and then click

Next.

6. In the Client Access Point dialog box, type MySpooler, select a

network and then type an IP address that will be used. Click Next.

7. In the Select Storage dialog box, select a storage volume that the clustered print server should use and then click Next.

8. In the Confirmation dialog box, review the information provided and then click Next. The wizard will make Print Server highly available on your network.

9. In the Summary dialog box, click Finish to close the wizard.

10. Click Start and then click Run.

11. In the Run dialog box, type regedit and then click OK.

12. In the registry, expand HKEY_LOCAL_MACHINE\ SOFTWARE\UniPrint\Control Service.

13. On the Edit menu, click New and then click String Value.

14. Type the name of this new key, clusternetworkname.

15. Right-click clusternetworkname and then click Modify.

16. In the Edit String dialog box, under Value data, type MySpooler

and then click OK.

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NOTE

If the quorum drive is set up on a non-default location in the cluster, the shared path registry key is required. Enter the path of your quorum under HKEY_LOCAL_MACHINE\SOFTWARE\UniPrint\Control

Service\SharedPath.

Adding & Configuring UniPrint Control Service Resource

1. From any UniPrint Spool Server node, click Start, point to

Administrative Tools and then click Failover Cluster Management.

2. If the console tree is collapsed, expand the tree under the cluster name.

3. Expand Services and Applications, right-click MySpooler, point to Add a resource and then click Generic Service.

4. In the Select Service dialog box, click to select UniPrint Control Service and then click Next.

5. In the Confirmation dialog box, click Next.

6. In the Summary dialog box, click Finish.

7. In the center pane, right-click UniPrint Control Service and then click Properties.

8. Click the Dependencies tab, click Insert and then from the

Resource list, select Print Spooler. Click OK.

9. Click the Registry Replication tab and then click Add.

10. In the Registry Key dialog box, enter SOFTWARE\UniPrint and then

click OK.

11. Right-click UniPrint Control Service, and then click Bring this resource online.

Adding & Configuring UniPrint Routing Service Resource

1. Under Services and Applications, right-click MySpooler, point to

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Chapter 3: UniPrint Gateway in a Failover Cluster 33 2. In the Select Service dialog box, click to select UniPrint Routing

Service and then click Next.

3. In the Confirmation dialog box, click Next.

4. In the Summary dialog box, click Finish.

5. In the center pane, right-click UniPrint Routing Service and then click Properties.

6. Click the Dependencies tab, click Insert and then from the

Resource list, select Print Spooler.

7. Click Insert and then from the Resource list select the IP address

of the Print Spooler. Click OK.

8. Click the Registry Replication tab and then click Add.

9. In the Registry Key dialog box, enter SOFTWARE\UniPrint and then

click OK.

10. Right-click UniPrint Routing Service, and then click Bring this resource online.

Planning your UniPrint Print Server Installation for a

Failover Cluster

UniPrint Print Server is the second UniPrint Gateway component to be installed. UniPrint Print Server is responsible for directing print jobs to the appropriate printer. This component hosts the specific printer definitions and drivers required for your printing environment.

NOTE

In a failover cluster, it is recommended that UniPrint Print Server be installed on the local hard disk drive on every node, not the shared Quorum, for failover to function properly.

Before installing UniPrint Print Server in a failover cluster, ensure that your cluster is correctly set up and working properly. For more information on setting up a print server in a failover cluster, refer to http://

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Each UniPrint Print Server node requires one of the following: • Microsoft Windows Server 2003, Enterprise Edition. • Microsoft Windows Server 2008, Enterprise Edition.

Installing UniPrint Print Server on a Windows 2003 Cluster

Node

1. Log on to the active node with administrative rights and run the installation program, UPPrintServer703.msi.

Next.

4. In the Destination Folder dialog box, click Next to accept the default location for the UniPrint Print Server program files. Click

5. In the Spool Server Information dialog box, enter the IP Address

of the UniPrint Spool Server machine. Click Next to continue. NOTE: Auto Locate will not function correctly when Print Servers are clustered.

6. In the Ready to Install the Application dialog box, click Install to begin installing UniPrint Print Server. UniPrint Setup will now copy files to your hard disk drive.

8. Click Start, click Administrative Tools and then click Services. Check that the UniPrint Control Service has been created, set to Automatic and started.

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Chapter 3: UniPrint Gateway in a Failover Cluster 35

Configuring UniPrint Print Server Cluster Resources in

Windows 2003

NOTE

It is recommended that the UniPrint Control Service Resource only be created in the Cluster Group.

Creating a Spooler Resource

The following instructions describe how to create a print spooler resource. If you already have a print spooler resource, proceed to ”Creating a UniPrint Control Service Resource” on page 36.

2. Under the cluster name, expand Groups and then click to select

Cluster Group.

3. In the File menu, point to New, and then click Resource.

4. In the New Resource dialog box, beside Name, type MySpooler

and then from the Resource type list, select Print Spooler. Click

Next.

5. In the Possible Owners dialog box, from the Available nodes list, hold down CTRL and click all of the nodes. Click Add to make all nodes in the cluster Possible owners of the MySpooler resource. Click

Next.

6. In the Dependencies dialog box, from the Available resources list, hold down CTRL and click Cluster Name and a shared disk. Click

Add to make them dependencies. Click Next.

7. In the Print Spooler Properties dialog box, specify a spool folder path and then click Finish.

8. Click OK.

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Creating a UniPrint Control Service Resource

4. Beside Name, type UniPrint Control Service and then from the

6. In the Dependencies dialog box, from the Available resources list, hold down CTRL and click Cluster Name, Cluster IP Address

and MySpooler. Click Add to make them dependencies. Click Next

7. In the Generic Service Parameters dialog box, beside Service Name, type UPCtlSvc. Click Next.

9. Click OK.

10. Right-click UniPrint Control Service and select Bring Online.

11. Click Start, click Administrative Tools and then click Services. Check that UniPrint Control Service has started.

Installing UniPrint Print Server on a Windows 2008 Cluster

Node

1. Log on to the active node with administrative rights and run the installation program, UPPrintServer703.msi.

Next.

UniPrint Administrator s Guide