Job Description
Job Title: Contracts Analyst
Band: 5
Department: Performance and Business Intelligence
Base: TBC
Ref Code (Link to CAJE): 192
Terms and Conditions of Service Contract Status: Permanent
Hours: 37.5
______________________________________________________________ Organisational Relationships
Responsible to: Senior Contracts Analyst Accountable to: Head of Contracting Responsible for: NA
______________________________________________________________ Organisational Chart
(Detailing the structure of the department. Showing where the role will fit with at least one person above and one below, where applicable).
Assistant Director of Performance and Business Intelligence
Senior Business Intelligence Manager
Contracts Information Manager
Senior Contracts Analysts
Job Summary / Role
The post holder will be a member of the Contract Monitoring team in the North Yorkshire and York PCT. They will have specialist knowledge of secondary care contract monitoring and information, and will develop an expertise in a portfolio of SLA’s. The post holder will be responsible for providing quality assured information, monitoring reports and analysis to support the Secondary Care contracting process.
They will interpret and analyse information to ensure that the PCT only pays for appropriate activity and quality, contributing towards the PCT’s strong commissioner status and managing financial risk.
One senior analyst will take on specific responsibility for secondary care contract information support to practice based commissioners, and will supervise the work of the PBC Support Analyst(s). The other will take on specific responsibility for supporting the internal contract monitoring and validation processes, and will supervise the work of the Contract Information Officer(s).
______________________________________________________________ Core Functions
1. To develop and produce timely, validated SLA monitoring reports, and to ensure that they are of high and consistent quality.
2. To produce meaningful analysis from complex data sets and
present to non-information colleagues in a clear, easy to understand and concise manner.
3. Provide accurate analysis to support capacity planning and to be involved in the development of activity schedules for secondary care provider SLAs
4. Be responsible for managing a portfolio of designated SLA’s 5. Respond to information requests quickly and efficiently, ensuring
there is a clear understanding of the need and output required. 6. Identify analytical need using routine monitoring reports, investigate
and inform contract leads of any issues
7. Aid contract and finance managers in identifying areas of possible savings through a proactive approach to data analysis
8. To develop an expertise in the use of data extraction tools for extracting routine and ad hoc information
9. To develop a specialist knowledge of NHS coding and the information requirements of ‘Payment by Results’.
10. To produce benchmarking and comparative data analysis for measuring performance
11. Plan and develop analytical systems to quality assure
contract monitoring data and to identify and resolve coding issues 12. Plan and develop analytical systems to measure the quality
of healthcare delivered to patients
13. Produce ad hoc reports and analysis as required 14. Any other duties deemed appropriate by the Contract
Information Manager or the Senior Business Intelligence Manager
Key Relationships
The post holder will need to build excellent working relationships with the following colleagues:-
Contract Information Manager Contracts Manager
Contract Information Analysts Information colleagues Finance Managers
Information and Contract colleagues in secondary care providers Occasionally have dealings with senior management including
Directors and heads of departments
The post holder will communicate using the most appropriate method including:-
One to one basis Email
Reports and analysis Meetings
Telephone
Core Functions
1. Clinical Responsibilities n/a
Will supervise the work of either the PBC Support Analysts or the Contracts Information Officers.
Will provide training to junior or new team members as required.
May deputise for the Contract Information Manager in their absence.
Will manage own workload with minimal supervision
Will manage the information and monitoring processes for designated SLAs
3. Policy and Service Development Role
To interpret and implement national guidance in relation to Payment by Results when developing SLA activity schedules and SLA monitoring 4. Research and Audit Role
Undertake research in support of own work area. 5. Managing Resources Responsibilities
Responsible for producing accurate monitoring reports with vast significance in the underlying financial position of the PCT. The information produced will inform senior managers of key risks and where action is required.
6. Education and Training
Educate non-information colleagues in understanding and using reports and analysis
Will provide training to junior and new team members as required. General Functions
1. Communications and Working Relations
The department aims to maintain the goodwill and confidence of its staff, service users and the general public. To assist in achieving this objective it is essential at all times for employees to carry out their duties in a courteous and sympathetic manner. Each member of a team is expected to establish and maintain positive interpersonal relationships with other members. Positive relationships are characterised by open communication, trust and respect.
2. Human Resources Policies and Procedures
All duties and responsibilities must be undertaken, at all times, in compliance with the Trust’s HR Policies and Procedures.
3. Health and Safety
All employees must be aware of the responsibilities placed upon them under the Health & Safety at Work Act (1974) to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.
4. Departmental Policies and Procedures 5. General
The duties of this post are subject to review at regular intervals in the light of developments within the Department and changes may be made to this job accordingly
This job description is not exhaustive and may be amended from time to time as the needs of the service change. The job description will be reviewed annually as part of the Performance Appraisal and Development Scheme.
6. No Smoking
The PCT has a No Smoking policy. All Health Service premises are considered as non-smoking zones, other than designated smoking areas. There will be a strict no-smoking policy within the PCT premises. 7. Confidentiality
Attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in prosecution for an offence or action for civil damages under the Data Protection Act.
8. Equal Opportunities
The PCT will be an equal opportunities employer. Its aim will be to ensure that neither applicants nor employees receive less favourable treatment on the grounds of sex, marital status, disability, religion, creed, colour, race, nationality, ethnic origins or social background, or are disadvantaged by conditions or requirements that cannot be shown to be justifiable.
Job Description Agreement Job Holder (Please print name)
……… Job Holders Signature
……… Date ……….. Line Manager / Head of Department
……… Date ……… Line Mangers / Head of Departments Job Title
………... To be reviewed at next appraisal interview
PERSON SPECIFICATION JOB TITLE
Skills, Knowledge & Aptitude
Essential Desirable Means of Assessment
Excellent verbal, written and
interpersonal skills to communicate at all levels
Proven computer skills including an advanced ability to use Microsoft Excel Experience of meeting challenging
deadlines
Experience of interpretation of data including complex trend analysis and forecasting
Detailed knowledge of NHS coding, HRGs and activity costing
Excellent organisational skills including prioritisation of complex workload Excellent presentation skills
Awareness of the national Choice agenda and commissioning arrangements under ‘Payment by Results’
Advanced ability to use relational database packages, eg Microsoft Access, Oracle
Ability to use data to influence decision making
Interview Test
Application form
Qualifications & Training
Essential Desirable Means of Assessment
A degree with statistical element or evidence of experience to an equivalent standard.
Evidence of continuing professional development
Application form Certificates
Experience
Essential Desirable Means of Assessment
Experience in developing and presenting reports
Experience in information systems and IT
Experience of data management,
including data retrieval, storage, analysis and reporting
Experience of working in the NHS or public sector care organisations
Application form Interview
Test
Personal Skills / Competencies
Essential Desirable Means of Assessment
The ability to work accurately, manage own workload and work on own initiative Ability to deliver under pressure and to
work in a rapidly changing environment Commitment to team working and
respect and consideration for the skills of others
Positive ‘can do’ attitude
Ability to ‘see the bigger picture’ and appreciate the importance of work for the PCT and health community as a whole
Driving licence with access to own transport
Application form Interview
Person Specification Agreement
Job Holder (Please print name) Job Holders Signature Date
……… ………. ……….. Line Manager / Head of Department Signature Date
……… ………. To be reviewed at next appraisal interview
JOB RISK PROFILE Details of risk level
Y
e
s
No Ra
re O c c a s io n a l Fre qu e nt P le a s e p ro v id e e x a m p le s fo r th e b o x e s t h a t y o u h a v e a n s w e re d y e s .
The job involves:
Lifting weights / objects
between 6 – 15 kilos X
Lifting weights / objects above 15 kilos
X
Using equipment to lift, push or pull patients / objects
X
Lifting heavy containers or equipment
X
Running in an emergency X
Driving alone / passengers / goods x T o a tt e n d m e e ti n g s
Working at height X
Invasive surgical procedures X
The job requires:
Concentration to assess patients / analyse information
x M o s t w o rk ti m e w il l b e s p e n t a n a ly s i
ng co
m p le x d a ta
Response to emergency situations. x O ft e n th e re a
re requ
e s t s f o r u rg e n t in fo rm a ti o n t o s u p p o rt m a n a g e m e n t d e c is io n s To change plans / appointment
/ meetings depending upon needs of role
X
Clinical interventions X
The job involves:
Informing patients / family / carers of unwelcoming news
X
Caring for terminally ill patients X
Dealing with difficult family situations
X
Caring for / working with patients with severely challenging behaviour.
X
Typing up of minutes / case conferences
X
The job requires:
Clinical / hands on patient / client care
X
Contacts with blood / bodily fluids
X
Exposure to verbal aggression X
Exposure to physical aggression
X
Exposure to unpleasant
working conditions – dust / dirt / fleas
Exposure to harmful chemicals / radiation
X
Attending the scene of an emergency
X
Food preparation and handling X
Working on computer for majority of work
x
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Use of road transport
NHS KNOWLEDGE AND SKILLS FRAMEWORK
FULL NHS KSF OUTLINE
Title of Post: ……… Post Reference: ………
KEY: F = LEVEL REQUIRED FOR FOUNDATION GATEWAY X = LEVEL REQUIRED FOR FULL KSF OUTLINE
PLEASE ENTER IN THE BOXES BELOW, THE LEVELS APPLICABLE TO THIS ROLE
NHS KSF DIMENSIONS Level for post
Required? 1 2 3 4 Notes
CORE DIMENSIONS – ALL NHS POSTS
1 Communication Y
2 Personal and people development Y 3 Health, safety and security Y 4 Service improvement Y
5 Quality Y
6 Equality and diversity Y
SPECIFIC DIMENSIONS: Level for post
HEALTH AND WELLBEING Required? 1 2 3 4 Notes
HWB1
Promotion of health/wellbeing and prevention of adverse effects HWB2
Assessment and care planning to meet health/wellbeing needs HWB3
Protection of health and wellbeing HWB4
Enablement to address health and wellbeing needs
HWB5
Provision of care to meet health and wellbeing needs
HWB6
Assessment and treatment planning
HWB7
Interventions and treatments HWB8
SPECIFIC DIMENSIONS: Level for post
HEALTH AND WELLBEING Required? 1 2 3 4 Notes
Biomedical investigation and intervention
HWB9
Equipment and devices to meet health and wellbeing needs HWB10
Products to meet health and wellbeing needs
ESTATES AND FACILITIES Required? 1 2 3 4 Notes
EF1
Systems, vehicles and equipment EF2
Environments and buildings EF3
Transport and logistics
INFORMATION & KNOWLEDGE Required? 1 2 3 4 Notes
IK1
Information processing IK2
Information collection and analysis IK3
Knowledge and information resources
GENERAL Required? 1 2 3 4 Notes
G1
Learning and development G2
Development and innovation G3
Procurement and commissioning G4
Financial Management G5
Services and project management G6
People management G7
Capacity and capability G8
KEY: F = LEVEL REQUIRED FOR FOUNDATION GATEWAY X = LEVEL REQUIRED FOR FULL KSF OUTLINE
AGREEMENT OF ABOVE KSF OUTLINE:
Staff Member/Representative:
Signature: ……….. Print Name: ……… Date: ……….
Line Manager:
