OneNet Cloud Services

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OneNet Cloud Services

Documentation

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Summary

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Logging into Control Panel

1. You can login to OneNet’s Control Panel by merely browsing to http://cp.onenet.co.nz (For compatibility reasons, we recommend using Internet Explorer).

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3. Click on Hosted Organizations

4. Click on your organization name (in this example, Instructions)

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Microsoft Cloud Services Management

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Creating a new user (applies to non Hosted Exchange

Clients)

Users are only created if no mailbox is required for them (E.g. if the user was only interested in

Hosted SharePoint or Hosted CRM).

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Click Users on the left hand side of the page. Then click Create New User

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Complete user login information and email address (this does NOT create a mailbox for the user). After entering the relevant details, click the Create User button.

Note: Password should be at least 6 characters and must contain at least three of the

following four:

- Upper Case (A, B,…,Z) - Lower Case (a, b,…,z) - Numeral (0, 1,…,9)

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Removing a user

1) Click Users on the left hand side of the page. Once you have found the user you want to remove, click on the ‘ ’ to remove the user.

Note: Browsing to Mailboxes and then clicking the ‘ ’ for a selected user will NOT remove

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Creating a new mailbox (applies to Hosted Exchange

Clients)

Mailboxes are used to receive and send electronic messages. Each mailbox is a separate Exchange

account which may be a person, room or inventory unit.

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2.

Complete user login information and email address. You can also select if you wish to create a room or resource mailbox at this screen. After entering the relevant details, click the

Create Mailbox button.

Note: Password should be at least 6 characters and must contain at least three of the

following four:

- Upper Case (A, B,…,Z) - Lower Case (a, b,…,z) - Numeral (0, 1,…,9)

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3. Once the mailbox has been created, click on the mailbox and complete the contact information in full.

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5. The Mail Flow Settings tab allows for more advanced user options, such as mail forwarding, whitelisting, blacklisting and maximum size limits.

Forwarding address:

Allows emails to be automatically forwarded to another user’s mailbox (internal) or contact (external).

Send on behalf of:

Grants another user permission to send mail “on behalf of” another user.

Accept/Reject messages from:

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Creating a new Contact

A contact is visible to all email users in the exchange organisation. It contains information about a person or business, such as telephone numbers or e-mail addresses.

1. Click Contacts on the left hand side of the page. Then click Create New Contact.

2. Enter the Display Name and Email address of the new shared Contact. The contact will then be visible to all users in the Global Address List (GAL).

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Creating a new Distribution List

Distribution lists provide a convenient means of delivering email to multiple users within the organisation. Each distribution list can have any number of email addresses. These e-mail addresses will be used for receiving incoming messages and distributing them to all distribution list members.

1. Click Distribution Lists from the left hand side of the page. Then click Create New

Distribution List.

2. Enter the Display Name, Email Address and the person who will manage the Distribution List (i.e. be able to add and remove members).

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Creating a new Public Folder

Public folders provide a means for effectively collecting, organizing and sharing company information with other people in the organization.

1. Click Public Folders from the left hand side of the page. Then click Create New Public Folder.

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Storage Usage

The Storage Usable tab allows administrators to check the amount of storage space used or available in the exchange mailbox, for all users in the organization. For optimal performance, OneNet

generally recommends keeping the total mailbox size for any user to less than 5GB (5120MB). 1. Navigate to Storage Usage from the left hand side of the page.

2. Click on the 0 to view the storage usage breakdown of all the mailboxes in the organization.

Total disk space usage is calculated on timely basis (usually once a day). You can however recalculate this manually by clicking on the Recalculate Disk Space button (shown in step 1).

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Download Outlook Client

A single user license of Microsoft Outlook 2010, Microsoft Outlook 2013 and Microsoft Outlook 2011 (For Mac OSX) may be included with every Hosted Exchange mailbox (Check with your Account Manager). To download a copy, click “Download Outlook Client” from the Microsoft Exchange Menu. The license keys are provided under the download link.

Please note: The license for these products are only valid for the period in which you are subscribed

to Hosted Exchange. Using this software outside this period is illegal.

In line with OneNet’s aim to continually deliver the latest technology infrastructure and services we are currently in the planning and testing stages of upgrading to Microsoft’s latest email platform – Microsoft Exchange 2013.

The upgrade process should be seamless for most users. However, Microsoft Exchange 2013 no longer supports Microsoft Outlook 2003. If your clients are currently running Outlook 2003 we suggest you speak with them about options to upgrade to a newer version of Outlook.

At a minimum the requirements for Exchange 2013 are: - Outlook 2013

- Outlook 2010 SP1 with November 2012 Cumulative Update (available from

http://support.microsoft.com/kb/2687623)

- Outlook 2007 SP3 with November 2012 Cumulative Update (available from

OneNet Cloud Services