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7745 – Alarm TRX

CHANNEL FAILURE RATE ABOVE DEFINED

THRESHOLD

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2 © Nokia Siemens Networks. All rights reserved.

7745 - CHANNEL FAILURE RATE ABOVE DEFINED

THRESHOLD

Meaning

The rate of calls terminating in failure on a channel is above the threshold

value set by the operator. The alarm is used to supervise the functioning of

traffic and signaling channels, and to detect the possible faulty channels.

Alarm in TRXlevel, reported in BSC

Category

Quality of Services Alarm, Severity Medium

KeyWord

Whenever a channel is released with a release cause other than a normal one,

the counter of channel failures for the released channel is incremented.

NSN Default Threshold :

TCHFR = TCH failure rate (20 % or 30%)

SCHFR = SDCCH failure rate (80 %)

PRDCFR = length of supervision period (60 min)

CS = channel seizure threshold value (10)

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7745 - CHANNEL FAILURE RATE ABOVE DEFINED

THRESHOLD

Channel Release procedure

Whenever a channel is released with a release cause other than a normal one,

the counter of channel failures for the released channel is incremented.

After a certain observation time and a certain threshold it will reported in the

7745 alarm. It give an indication that there’s a failure that need to be

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4 © Nokia Siemens Networks. All rights reserved.

7745 - CHANNEL FAILURE RATE ABOVE DEFINED

THRESHOLD

TCH Failure

0A Channel state conflict between RRMPRB and ABIPRB 0B Channel type conflict between RRMPRB and ABIPRB 0D TCH radio failure

0E Source TCH radio failure in HO 0F Target TCH radio failure in HO 1D TCH transcoder failure

1E Source TCH transcoder failure in HO 1F Target TCH transcoder failure in HO 2E TCH failure due to a LAPD failure 2F TCH failure due to a BTS failure 30 TCH failure due to user actions 31 TCH failure due to a BCSU reset

32 TCH failure due to radio network reconfiguration actions 51 TCH activation failure during call set-up

53 Target TCH activation failure in HO

54 TCH failure due to an Abis interface failure in call set-up 55 Source TCH failure due to an Abis interface failure in HO 56 Target TCH failure due to an Abis interface failure in HO 57 TCH failure due to an A interface failure in call set-up 58 Source TCH failure due to an A interface failure in HO 59 Target TCH failure due to an A interface failure in HO FF Actually no release cause, but causes all channels with

an abnormal release cause to be listed

SDCCH Failure

03 SDCCH radio failure

04 Source SDCCH radio failure in HO 05 Target SDCCH radio failure in HO

0A Channel state conflict between RRMPRB and ABIPRB 0B Channel type conflict between RRMPRB and ABIPRB 23 SDCCH failure due to a LAPD failure

24 SDCCH failure due to a BTS failure 25 SDCCH failure due to user actions 26 SDCCH failure due to a BCSU reset

27 SDCCH failure due to radio network reconfiguration actions 48 SDCCH activation failure during call set-up

4A Target SDCCH activation failure in HO

4B SDCCH failure due to an Abis interface failure in call set-up 4C Source SDCCH failure due to an Abis interface failure in HO 4D Target SDCCH failure due to an Abis interface failure in HO 4E SDCCH failure due to an A interface failure in call set-up 4F Source SDCCH failure due to an A interface failure in HO 50 Target SDCCH failure due to an A interface failure in HO

7745 alarm occurance in Telkomsel Network

Around 90% is affected in TCH, around 10% is affected in SDCCH

Abnormal relase cause defined below :

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7745 - Alarm Information

<HIST> AKSES_UI BCF-0065 BTS-0156 QUAL 2009-01-13 13:51:49.59

** ALARM TRX -006 JNCSILIWANGIMD2

DISABLED

(60756) 7745 CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD

01 00 01 01 01 01 01 00 00 04 00 48d

<HIST> AKSES_UI BCF-0065 BTS-0156 QUAL 2009-01-13 13:51:49.59

.. CANCEL TRX -007 JNCSILIWANGIMD2

ENABLED

(60755) 7745 CHANNEL FAILURE RATE ABOVE DEFINED THRESHOLD

01 00 00 00 00 00 00 00 00 00 00 0d

Supplementary information fields

1 indicates if the alarm is on the TCH or on the SDCCH channel 01: TCH 02: SDCCH

2..9 indicates if the channel failure rate is above the defined threshold in time slot 0 00:

belove threshold (no alarm) 01: above threshold (alarm)

10 time slot with the highest failure rate

11 subchannel identification TCH: 00: TCH/H -subchannel 0 01: TCH/H -subchannel 1 02:

TCH/F -subchannel subchannel identification SDCCH: 00 - 07: SDCCH -subchannel 0 – 7

12 proportion/percentage of TCH or SDCCH subchannel releases due to failure in all

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6 © Nokia Siemens Networks. All rights reserved.

Tools or verification that have been performed so far by

NSN before/during site visit

Basic SW for Monitoring NE

MML, BTS Manager

KPI Browser

Cell Doctor (report 211 Network Doctor) OSS

Cell KPI (report 204 Network Doctor) OSS

Basic verification of site condition – for new sites

VSWR test verification (VSWR, RL, DTF verification)

Verification of Main and Diversity receive level

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Step By Step - Flowchart for investigation methodology

Root Cause & Suplementary information SD & TCH TCH : 59, 0F, 0D SDCCH : 4B, 4D Audit Neighbours Retune, Check Parameter ARFCN or

Audit Antenna tilting Action

ND 195 : Unbalanced Uplink & downlink per TRX ND 196 : Uplink/Downlink Quality

1. Check VSWR / cross feeder, Check Antenna/feeder/arrester/grounding. 2. Check cable connection & Hardware inspection, swap existing module 3. Hardware replacement if needed. i.e : TRX, DVXX, BB2X, etc

Check TSC TRX using ZERO command BCC using ZEQO command

Switch BCCH Frequency to another TRX Change Request & Execute End Start 7745 Site Visit ND 196 > uplink & downlink Quality

ND 195 > TRX by downlink /uplink level balance ND 232 > Time advance ND 153 > Handover KPI OK Alarm ND 232 : Time Advanced (from drive test)

Coordinate with OSS

Investigation together with PLO

Y

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8 © Nokia Siemens Networks. All rights reserved.

BTS installation standard

TX1,2 and RX main

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If we have 7745, 7743 alarms in our network, what is really

happening?

Before Site Visit :

Make sure Audit neighbor, TSC checking and TRXtest

Action on site :

1.

7745, 7743 at one TRX only

- Check SMA cable at Tx connector to WCXA of the TRX, make sure properly connected

- Replace TRX, BB2F and SMA cables if needed

2.

7745, 7743 at two TRX

- Try to switch BCCH, if still appear potential have a partial cross feeder

- Replace TRX, BB2F WCXA, or DVXA if needed

- Check alarms of other sector to ensure analysis

3.

7745, 7743 at all TRXs under same cell

- Possibilities error : full partial cross feeder, bad feeder quality and its connection,

interference, broken DVXA

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10 © Nokia Siemens Networks. All rights reserved.

If we have 7745, 7604 alarms in our network, what is really

happening?

If: VSWR have been checked,

Then: We can find out from hardware by checking its transmit path from TRx

unit, Tx port, SMA-cables from Tx port to WCxA, WCxA itself, and so on, until

its feeder connection and antenna.

Thus:

7604 alarm is usually related to degraded receive quality of one sector or one

TRx.

From hardware point of view:

Check its receive path from TRx unit, Rx main and RxDiv port, SMA cables

from Rx port to M2xA, M2xA itself, and so on, until its feeder connection and

antenna.

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Sample ND 196

Performance Analysis:

IF: band q5 value is under 90%

THEN: we suspect that the TRX have bad

quality uplink or Downlink ( in this case

downlink issue)

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12 © Nokia Siemens Networks. All rights reserved.

Sample ND 195

Base on BTS installation standard that :

“Uplink and Downlink between TRX in one sector

is maks 3db”

This report shows for each TRX:

Ave MS pwr attn /lb_11 Average MS power attenuation (dB) Ave BS pwr attn /lb_12 Average BS power attenuation (dB) Ave UL str /lb_9 Average UL signal strength

Ave DL str /lb_10 Average DL signal strength

. The signal (UL, DL) strength is given as value 0..63 (GSM 5.08) . 0 =less than 110dBm, 1= 110 to 109 dBm, 3= 109 to

-108dBm

. ... 62 = -49 to -48, 63=greater than -48 SAMPLE ABOVE :

For Down link TX 1 and TX 2 have big differences , also for TX5 and TX6 for sec 2

For Uplink RX main having 3db diff in sec 1, for sec 2 have 9 db diff

(13)

Sample ND 232 ( Time advance)

this site having overshoot issue

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14 © Nokia Siemens Networks. All rights reserved.

Sample ND 232

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(16)

16 © Nokia Siemens Networks. All rights reserved.

Sample ND 153 ( handover)

MancagarMD3 to CiropohMG2 and cisarunimg having 100% fail

MancagarMD3 to mancagar MG3 having 85 of 2144 sample call Fail

(17)

Exception for 7745

7745 will keep occur for this condition :

1.

No have neighbors cell ( island or remote standalone)

2.

Landscape contour ( hill and valley)

3.

Obstacle

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18 © Nokia Siemens Networks. All rights reserved.

Summary

1. Alarm 7745 occur due to Abnormal release Channel

-

Mostly in TCH 53,56,59 because of Handover, Call Setup Issue

-

SDCCH 4B because of antenna and feeder installation

2. Module M6HA should be part of BTS High Capacity

3. Correction related alarm 7745  software CX5 CD4 (replace CX4.1 CD4)

4. Many things that can lead to alarm 7745, it can be categorized as below :

Transmission issue, Power Related issue

Environment Related, Air Conditioning, Temperature

BTS HW problem related, Cooling Fan, Module faulty

BTS Antenna Line

Coverage Issue

Configuration Mismatch between BSC and BTS/MMI

Some existing problem in the old SW

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RFI Site Procedure

Objective:

1. To have better site integration verification procedure

2. To make sure that all functionality of the integration site already

in place and being verified

3. To avoid unnecessary mistake on integration such as cross feeder

(partial and full), Loose feeder and others functionalities.

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20 © Nokia Siemens Networks. All rights reserved.

RFI Site Procedure Methodology:

There are 3 group of site check of this test call procedure:

a. Connected Mode

- Mobile originated calls of voice services

b. Cross feeder Check

1.Using Network Monitoring on TEMS/NEMO (for best result for recognizing cross feeder

symptom, Move along main lobe of each cell ± 500 m, and make sure that we have the

serving CI along the main lobe).

2.Make Test Call and notate the used TRX in case of Hopping TRX eg. (Synthesizer Hopping)

Specific MAIO will represent specific transceiver according to system Configuration or Site

parameter. In case of Baseband Hopping TRXs then Baseband hopping parameter shall be

disable then individual test shall be carried out individually per TRX according to Database

Site parameter.

3.Lock the Transceiver carrying BCCH Frequency and perform test number 2 until all TRXs in

the same cell have been successfully verified

4.Locate the same treatment in the different sectors

5.Failed TRXs can trigger further analysis with the site inspection on possible wrong

connection or swapped feeder/antenna

c. Hardware Inspection

- Antenna Type

- Antenna azimuth

- Antenna downtilt (Mechanical/Electrical)

- Have feeder label and match with antenna

d. Remarks for further finding on the field

References

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