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TM

“Preparing Businesses for the New Online Environment”

prepared by:

Edward Seaford

White Paper

(03) 9820 0466 | [email protected] | www.webip.com.au

We are only a matter of months away before we see the first batch of about 1000 new domain name spaces roll out. For all companies who did not apply for a TLD, the time is now to start planning. You need to first and foremost understand all brands in your category who did apply and determine the opportunities, threats and perhaps consider a competitor and partner analysis.

(2)

1

It is important that your business is prepared for the

next generation of the internet by gathering information and planning for success. If you wait, you may lose the domain names

you want.

For Australian business that decided to not apply for the new TLD program, it is important that you stay engaged with this initiative and start planning for its impending roll-out.

“IT WILL STILL AFFECT YOUR BUSINESS WHETHER YOU HAVE OR HAVE NOT APPLIED FOR A NEW TLD!” We are only a matter of months away before we see the first batch of about 1000 new domain name spaces roll out. For all

companies who did not apply for a TLD, the time is now to start planning. You need to first and foremost understand all brands in your category who did apply and determine the opportunities, threats and perhaps consider a competitor and partner analysis. Web IP has attached a list of the new TLDs (Attachment A) that will be launched and have grouped them into easy to understand categories so that you can quickly identify the spaces relevant to your business.

The key areas Web IP recommends that your business consider are:

• Understand what your competitors are doing in this space? • Understand the risks to your business?

• Understand the opportunities for your business

Web IP has developed a set of questions that will guide your business through this analysis, broken down by competitor

analysis, risk analysis and opportunity analysis. It is recommended that your business include Marketing (opportunities / Competition), Legal (risk / competition) and IT (understanding of domains) in this analysis.

Web IP is also able to facilitate workshops to assist businesses manage this analysis and to develop a tailored strategic document.

1. Competitor Analysis

It is important to consider how your industry or business will be affected if a competitor wins a TLD that corresponds with your sector, product, service or brand?

For example if I am a business that has strong market capitalisation in the car insurance sector and my competitor has applied for (and won) .carinsurance, what will it mean for my business?

An article in the Washington post stated that bids by certain

companies to acquire new domain names such as “.book,” “.shop” and “.movie” has renewed fears among competitors that a powerful few will dominate the Internet marketplace of the future…

Consider these questions:

• Which of your competitors have applied for a new TLD?

• Do you know when your competitors will launch their new TLDs? • Have you thought about what they might do with it?

• Do you know how your clients may respond? • How could it affect SEO rankings?

• Could the TLD give them an online advantage?

2. Risk Analysis

It is highly likely that cyber squatters will revel in the new opportunities this program creates. So it is important the brand owners look to protect their core brands. Forbes Calls the new TLD’s “Rich New Territories For Cyber squatters”.

Cyber squatters will have an abundance of new domain names to acquire and will no longer need to pay for expensive domain names on the secondary market. It is likely that there will be an increase in trademark infringement as new spaces are released. So it is important to understand the risks to your business and develop a strategy to mitigate them.

From Web IP’s perspective there are three areas of risk to brands: 1. Cyber squatters who register brands through popular generic spaces, such as .buy, .shop, .store, .online.

2. Cyber squatters who register your brands through industry specific spaces and categories such as (yourbrand).cars if you are in the automotive industry, (yourbrand).food if you are in the FMCG sector).

3. Cyber squatters that attempt to abuse brands by registering in explicit spaces such as yourbrand.sex, yourbrand.porn etc. In light of these risks, consider the spaces that represent the greatest risk to your business / brands.

(3)

2

For Australian business that decided to not apply for the new TLD program, it is important that you stay engaged with this initiative and start planning for its impending roll-out.

“IT WILL STILL AFFECT YOUR BUSINESS WHETHER YOU HAVE OR HAVE NOT APPLIED FOR A NEW TLD!” We are only a matter of months away before we see the first batch of about 1000 new domain name spaces roll out. For all

companies who did not apply for a TLD, the time is now to start planning. You need to first and foremost understand all brands in your category who did apply and determine the opportunities, threats and perhaps consider a competitor and partner analysis. Web IP has attached a list of the new TLDs (Attachment A) that will be launched and have grouped them into easy to understand categories so that you can quickly identify the spaces relevant to your business.

The key areas Web IP recommends that your business consider are:

• Understand what your competitors are doing in this space? • Understand the risks to your business?

• Understand the opportunities for your business

Web IP has developed a set of questions that will guide your business through this analysis, broken down by competitor

analysis, risk analysis and opportunity analysis. It is recommended that your business include Marketing (opportunities / Competition), Legal (risk / competition) and IT (understanding of domains) in this analysis.

Web IP is also able to facilitate workshops to assist businesses manage this analysis and to develop a tailored strategic document.

If Internet users embrace the new domains, the companies that control them could bear considerable influence on

Web traffic.

1. Competitor Analysis

It is important to consider how your industry or business will be affected if a competitor wins a TLD that corresponds with your sector, product, service or brand?

For example if I am a business that has strong market capitalisation in the car insurance sector and my competitor has applied for (and won) .carinsurance, what will it mean for my business?

An article in the Washington post stated that bids by certain

companies to acquire new domain names such as “.book,” “.shop” and “.movie” has renewed fears among competitors that a powerful few will dominate the Internet marketplace of the future…

Consider these questions:

• Which of your competitors have applied for a new TLD?

• Do you know when your competitors will launch their new TLDs? • Have you thought about what they might do with it?

• Do you know how your clients may respond? • How could it affect SEO rankings?

• Could the TLD give them an online advantage?

2. Risk Analysis

It is highly likely that cyber squatters will revel in the new opportunities this program creates. So it is important the brand owners look to protect their core brands. Forbes Calls the new TLD’s “Rich New Territories For Cyber squatters”.

Cyber squatters will have an abundance of new domain names to acquire and will no longer need to pay for expensive domain names on the secondary market. It is likely that there will be an increase in trademark infringement as new spaces are released. So it is important to understand the risks to your business and develop a strategy to mitigate them.

From Web IP’s perspective there are three areas of risk to brands: 1. Cyber squatters who register brands through popular generic spaces, such as .buy, .shop, .store, .online.

2. Cyber squatters who register your brands through industry specific spaces and categories such as (yourbrand).cars if you are in the automotive industry, (yourbrand).food if you are in the FMCG sector).

3. Cyber squatters that attempt to abuse brands by registering in explicit spaces such as yourbrand.sex, yourbrand.porn etc. In light of these risks, consider the spaces that represent the greatest risk to your business / brands.

(4)

For Australian business that decided to not apply for the new TLD program, it is important that you stay engaged with this initiative and start planning for its impending roll-out.

“IT WILL STILL AFFECT YOUR BUSINESS WHETHER YOU HAVE OR HAVE NOT APPLIED FOR A NEW TLD!” We are only a matter of months away before we see the first batch of about 1000 new domain name spaces roll out. For all

companies who did not apply for a TLD, the time is now to start planning. You need to first and foremost understand all brands in your category who did apply and determine the opportunities, threats and perhaps consider a competitor and partner analysis. Web IP has attached a list of the new TLDs (Attachment A) that will be launched and have grouped them into easy to understand categories so that you can quickly identify the spaces relevant to your business.

The key areas Web IP recommends that your business consider are:

• Understand what your competitors are doing in this space? • Understand the risks to your business?

• Understand the opportunities for your business

Web IP has developed a set of questions that will guide your business through this analysis, broken down by competitor

analysis, risk analysis and opportunity analysis. It is recommended that your business include Marketing (opportunities / Competition), Legal (risk / competition) and IT (understanding of domains) in this analysis.

Web IP is also able to facilitate workshops to assist businesses manage this analysis and to develop a tailored strategic document.

Questions to

Consider

What domain name spaces are most relevant to my business? What are our most

vulnerable brands (i.e brands with most brand equity)? How have we been

targeted by cyber squatters

in the past? What domain name spaces don’t we want our brands associated with?

1. Competitor Analysis

It is important to consider how your industry or business will be affected if a competitor wins a TLD that corresponds with your sector, product, service or brand?

For example if I am a business that has strong market capitalisation in the car insurance sector and my competitor has applied for (and won) .carinsurance, what will it mean for my business?

An article in the Washington post stated that bids by certain

companies to acquire new domain names such as “.book,” “.shop” and “.movie” has renewed fears among competitors that a powerful few will dominate the Internet marketplace of the future…

Consider these questions:

• Which of your competitors have applied for a new TLD?

• Do you know when your competitors will launch their new TLDs? • Have you thought about what they might do with it?

• Do you know how your clients may respond? • How could it affect SEO rankings?

• Could the TLD give them an online advantage?

3

2. Risk Analysis

It is highly likely that cyber squatters will revel in the new opportunities this program creates. So it is important the brand owners look to protect their core brands. Forbes Calls the new TLD’s “Rich New Territories For Cyber squatters”.

Cyber squatters will have an abundance of new domain names to acquire and will no longer need to pay for expensive domain names on the secondary market. It is likely that there will be an increase in trademark infringement as new spaces are released. So it is important to understand the risks to your business and develop a strategy to mitigate them.

From Web IP’s perspective there are three areas of risk to brands: 1. Cyber squatters who register brands through popular generic spaces, such as .buy, .shop, .store, .online.

2. Cyber squatters who register your brands through industry specific spaces and categories such as (yourbrand).cars if you are in the automotive industry, (yourbrand).food if you are in the FMCG sector).

3. Cyber squatters that attempt to abuse brands by registering in explicit spaces such as yourbrand.sex, yourbrand.porn etc. In light of these risks, consider the spaces that represent the greatest risk to your business / brands.

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4

With over 1,000 new domain name spaces being launched the potential registration opportunities will be endless

3. Opportunity Analysis

Registration Opportunities: With over 1,000 new domain name spaces being launched the potential registration opportunities will be endless... simply put brand owners need to be sensible and develop a budget that they stick too. It is easy to get carried away registering new domain names. We recommend spending some time to identify the domain names spaces that can potentionally provide some form of marketing value or branding advantage, and focus on those first.

Generics:There will be some great opportunities to register new generic domain names. For example, imagine being a grocery business and owning food.shop or bread.buy etc, or if you are a real-estate agent and own find.realestate or (suburb).realestate. The marketing and SEO benefits could be significant. However, competition for these generics will be fierce so identifying the domain names that you are interested in early is an important first step. Once you have developed a ‘wish list’ the next step would be to monitor these domain name spaces to get an understanding of applicants launch plans, costings and their priority number to discern when they are likely to roll out.

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Questions to

Consider

Are you a part of an industry body / affiliation that has applied for a TLD? (.eg: .cpa for accountant

etc.) Have they applied for a new TLD and what are the implications for your business? Have they announced their

intentions or any details?

5

Brands: There will also be some good branding opportunities through the industry specific domain names such as (fmcg

brand).food, (automotive brand).car etc. Aligning your brand with a product or service that best fits your business will also provide some great marketing opportunities.

Partner Opportunities: It is likely that there will be partners, suppliers, industry bodies that have registered for a TLD that your business could benefit from, so it is important to understand which of your partners have applied for a new TLD, and what the new TLD is?

Developing a Strategic Approach

to the new TLD – Make a List :

Developing a new TLD Strategy includes a few basic steps: 1) Analyse the new TLDs (Attachment A) that may affect your business and make a list.

2) Outline the TLDs that are relevant to your business. Score the relevance from 1 to 10 and jot down a few notes explaining the relevance. .food .buy .porn .grocery 10 6 3 8

Very relevant to FMCG industry and business

Could be a good marketing space for promotions.

We don’t want our brands associated with this space. Consider a defensive registration?

relevant to FMCG industry and business

TLD Relevance Description Score

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Remember, the more information you can gather, the stronger your strategic roadmap will be.

6

The next step is to identify the successful applicants are?

Are they:

a. Competitors?

b. Commercial Registrars opening domain names up to the public (like the .com)?

c. Industry Bodies? Partners? Or Suppliers? d. Unknown third parties?

e. Non-related companies from different industries.

Once we have determined who the successful applicants are, we can start to build a more complete analysis including data such as the type of successful applicant (competitor, commercial registrar, industry body or a non-related business).

cyber squatters

Other elements to consider are:

- Whether the space is going to be Open, Restricted or Semi - Restricted;

- Applicants priority numbers to estimate the launch date; - Applicants launch plans etc

.food .buy .porn .grocery 10 6 3 8 CompanyABC CompanyXYZ Company123 Company456 Industry Body Commercial Registrar Non-Related Company Competitor Partner Opportunity Generic / Brand Opportunity Threat Threat Very relevant to FMCG

industry and business Could be a good marketing space for promotions. We don’t want our brands associated with this space. Consider a defensive registration?

relevant to FMCG industry and business

TLD Relevance Description Successful Type Opportunity / Score Applicant Threat

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prudential, redumbrella, select, staefarm, swiftcover, thehartford, tiaa, travelers, travelersinsurance, travelguard, trv, vig, autoinsurance, carinsurance, lifeinsurance

Travel

apartments, booking, cab, cafe, caravan, club, clubmed, cruises, events, genting, holiday, hotels, hotel, hotels, map, open, passagers, pub, reise, show, taxi, tour, tours, travelchannel, travelers, vacations, viking, voyage, vuelos, webjet

Real Estate

apartments, build, builders, casa, condos, construction, contractors, estate, haus, home, homes, immo, immobilen, land, lease, loft, maison, mls, mortgage, properties, properties, property, realestate, realtor, realty, reit, rent, rentals, room, villas

Tech Brands

acer, android, apple, brother, canon, cisco, epson, ericsson, fujitsu, google, htc, lbm, java, kindle, live, microsoft, nec, nikon, nokia, office, olympus, oracle, panasonic, philips, pioneer, playstation, ricoh, sap, sharp, sony, tdk, toshiba, windows, xbox, xerox, xperia

Tech and Online Generics

app, camera, computer, cloud, data, dev, digital, download, domain, engineer, engineering, hosting, mail, network, online, search, secure, security, software, support, systems, tech, technology, web

Shopping /Buy

bargains, buy, cashbackbonus, cheap, coupon, coupons, deal, deals, discount, free, gift, gifts, gratis, kaufen, market, pay, promo, qpon, sale, save, shop, shopping, shopyourway, store

Luxury Brands

cartier, chanel, chloe, gucci, iwo, montblanc, omega, piaget, swatch, tiffany

Luxury Generics

diamonds, jewelry, luxury, spa, watch, watches, yachts

Faith

bible, catholic, cbn, church, faith, halal, islam, lds, Mormon

academy, bond, coach, college, courses, degree, education, ged, institute, latrobe, mba, monash, phd, prof, rmit, school, scholarships, schule, science, study, training, university Hotels hilton, hyatt, kerryhotels, marriott, orientexpress, shangrila, tradershotel Air Travel airbus, changiairport, delta, fly, flights, sas, swiss, virgin

gallery, fun, garden, guide, help, kid, kids, movie, music, new, now, one, party, photo, repair, science, services, shiksha, shoes, style, talk, tools, trade, vet, vip, vote

Gambling

bet, bingo, broke, casino, game, juegos, ladbrokes, lotto, play, poker, vegas, win, winners

Telcom Brands

airtel, docomo, etisalat, kpn, movistar, nokia, ntt, orange, qtel, stc, stcgroup, telefonica, terra, unicom

Telcom Generics

mobile, phone

Geo - Regional

(patagonia), africa, arab, alsace, aquitaine, bayern, catalonia, corsica, cymru, doha, frl, okinawa, persiangulf, nrw, ruhr, ryukyu, saarland, scot, tirol, vlaanderen, wales, yokohama

Sports - Brands

afl, mlb, nfl, nike, supersport

Food - Brands

cuisinella, kitchen, recipes, ferrero, kinder, mcdonalds, rocher, edeka, heinz, walmart

Sports - Generics

baseball, basketball, bike, cricket, dance, fan, fans, fish, fishing, fitness, football, futbol, games, golf, hockey, horse, racing, rodeo, rugby, run, ski, soccer, sport, sports, surf, team, tennis, yoga

Food - Generics

bar, beer, bio, cafe, cooking, coffee, diet, eat, farm, food, foodnetwork, grocery, halal, ketchup, kitchen, kosher, menu, organic, pizza, recipes, rest, restaurant, vin, vodka, wine cuisinella, kitchen, recipes

Health

beauty, cancerresearch, clinic, dental, dentist, diet, doctor, fit, fitness, hair, health, healthcare, hiv, hospital, med, medical, pharmacy, physio, rehab, skin, spa, stroke, surgery, vision

Parma

abbott, abbvie, alcon, bms, boehringer, (cialis), emerck, fresenius, hisamitsu, lilly, lundbeck, lupin, merck, merckmsd, mtpc, mtr, nadex, pfizer, sanofi, stada, teva

Media General

audio, band, beats, blockbuster, channel, film, media, mov, movie, press, radio, report, videos

Automotive Generic

cars, autoinsurance, autos, car, carinsurance, cars, dealer, moto, motorcycles, repair, tyres

Media Brands

abc, africamagic, arte, bbc, bloomberg, canalplus, cbn, cbs, comcast, cookingchannel,dish, dstv, dtv, dvr, eurovision, foodnetwork, fox, gallup, gdn, gotv, guardian, guardianmedia, hbo, imdb, mnet, multichoice, mzansimagic, netflix, nhk, observer, ollo, ott, qvc, sbs, showtime, sky, spiegel,

Automotive Brands

abarth, alfaromeo, audi, bentley, bmw, bugatti, buick, cadillac, chevrolet, chevy, chrysler, datsun, dodge, ferrari, fiat, ford, gmc, honda, hyundai, infinity, iveco, jaguar, jeep, kia, lamborghini, lancia, landrover, lexus, lincoln, man, maserati, mini, mitsubishi, mopar, newholland, nissan, ram, seat, srt, suzuki, tata, tatmotors, toyota, volkswagen, Volvo, aaa, adac, bosch, bridgestone, dunlop, firestone, goodyear, schaeffler

Geo - Cities

abudhabi, amsterdam, bar, barcelona, bayern, bcn,berlin, boston, brussels, budapest, capetown, cologne,dubai, durham, gent, hamburg, helsinki, ist, istanbul,joburg, koeln, kyoto, london, madrid, med, melbourne,miami, moscow, nagoya, nyc, okinawa, osaka, paris,quebec, rio, roma, stockholm, sydney, taipei, tokyo,vegas, zuerich

Finance Brands

allfinanz, allfinanzberater, allfinanzberatung, amex, amp, banamex, bbt, bofa, bradesco, capitalone, cfd, cimb, citic, creditunion, deloitte, discover, dvag, fidelity, forex, ice, intuit, ira, iselect, itau, jcb, kfh, lacaixa, lpfinancial, lpl, mutual, mutualfunds, mutuelle, olayan, olayangroup, pictet, pnc, pramerica, scor, shriram, temasek, transunion, vanguard, visa

Bank Brands

anz, barclaycard, barclays, bbva, bnl, bnpparibas, cba, chase, citi, commbank, creditcard, everbank, hdfc, hdfcbank, hsbc, icbc, jpmorgan, jpmorganchase, netbank, saxo, sbi, scb, statebank, ubank, ubs

Bank Generics

bank, banque, broker, cash, credit, creditcard, consulting, exchange, finance, financial, fund, gold, insurance, insure, investments, loan, loans, money, mortgage, spreadbetting, tax, trading, trust, versicherung

Adult

References

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