R e a d y - M i x e d C n c r e t e
C O M M A N D
c o n c r e t e
2
Command
Alkon
Why COMMANDconcrete?
Benefits Summary
Order Entry
Dynamic Scheduling
Ticketing
Truck Tracking
Pump Management
Reporting & Business Intelligence
Seamless Back Office Integration
Batch Computer Interfaces
Mapping Interfaces
Signaling Interfaces
Color Dispensing Interface
Quality Control System Interface
And full support for
Dispatch Optimization with COMMAND
optimize
.
Benefits of COMMANDconcrete
w Increases dispatch efficiency, improving on-time deliveries and reducing delivery/haul costs
w Improves truck utilization, reducing "non-productive" time
w Decreases workload and stress for dispatchers w Provides timely and accurate operational information
to enhance decision-making within your company w Allows you to proactively plan for changing job
conditions
w Centralized data, providing a complete view of the operation in real-time
w A single database, reducing data entry and easing the burden of updating and maintaining master file information
Command Alkon Incorporated
| Headquarters
1800 International Park Dr., Suite 400
Birmingham, AL 35243 USA
+1 (205) 879-3282
Fax: +1 (205) 870-1405
www.commandalkon.com
1 Corporate Overview
2 Ready-Mixed Concrete | COMMANDconcrete
3 Bulk Materials & Automation
4 Concrete Plant Automation
5 Quality Control
6 Business Integration Services
7 Dispatch Optimization
8 Ready-Mixed Concrete | Integra
is a Windows-based concrete dispatch solution
that allows you to improve operational
efficiency and customer service.
COMMANDconcrete provides you with all the functionality you need to service your customers and efficiently run your daily operations.
Order Entry
Dynamic Scheduling
Ticketing
Truck Tracking
Reporting
COMMANDconcrete does not stop there. The application offers a broad and in-depth set of dispatch features designed specifically for the Ready-Mixed Concrete producer. The feature set is based on over 30 years in the industry, allowing you to enhance the capabilities and efficiencies of your business operations.
COMMANDconcrete seamlessly integrates with the Command Alkon Invoicing, Accounts Receivable, Credit, Cartage, Lien, Quotation, Batching, Signaling, and Quality Control systems to provide a consistent flow of information across your enterprise. This process is not limited to Command Alkon products. COMMANDconcrete is designed to operate with industry-recognized manufacturers of back office software, batching controls, color interface utilities, and signaling providers.
COMMANDconcrete
COMMANDinventory | COMMANDcredit | COMMANDlien
Improve your operations further using Dispatch Optimization with COMMANDoptimize. Integrating seamlessly with COMMANDconcrete, COMMANDoptimize allows you to achieve the optimal balance between service and efficiency by evaluating and updating your dispatch plan in real time and updating your resource allocations on a minute-by-minute basis.
COMMANDcredit & COMMANDlien
“COMMANDcredit gives us instant access to customer payment history and lets our dispatchers know immediately when an account has been placed on Credit Hold. It even warns us when a customer is about to exceed their credit limit. This gives us the freedom to suspend the order or override it and let it be sent to our customer.”
Christi Hodge Evans Concrete, LLC
COMMANDcredit automatically checks the
credit limit of a customer in real-time once
an order is created or edited.
When a customer’s credit limit is exceeded by an order during the order entry process, a warning window with detailed credit information is displayed. The credit limit is also checked again during ticketing for the first ticket of the day on any given order. If desired, password authorization can allow the dispatcher to proceed with the shipment of an order that has exceeded a customer's credit limit. A
Credit Limit Report is made available with AR
balance, total exposure, shipped orders not invoiced, and booked orders not shipped.
COMMANDcredit:
w Order Entry and Ticketing (CC-OE) w COMMANDreceivables (CC-AR) w COMMANDinvoicing (CC-IG)
Prerequisites
“COMMANDlien is a must-have for any concrete company. Before we had this software, we almost needed to hire another person just to keep up with lien dates.”
Christi Hodge Evans Concrete, LLC
COMMANDlien provides a powerful,
integrated management tool to collect lien
information, produce lien documents, and
monitor lien status. The application tracks
the lien process from project quotation
or order entry through to project/order
completion.
COMMANDlien provides configurable pre-lien and lien rules as well as tools for user-defined formats for
Notices and Releases. There are no state specific
constraints because the state independent rules are also user configurable. Status based exception model-ing allows the system to track lien locations from cre-ation status to completion status and beyond with New Activity detection. User-defined queries ease the lien
location management process. You can design your own queries which capture data sets for online list management. COMMANDlien also offers Certified Mail Features, a Query Manager, Lien Legacy Invoice Manager, Purging Lien Locations Utility, Lien Location Substitution Utility, and a wide variety of standard lien reports.
COMMANDlien:
w Recommended for use in conjunction with Order Entry and Ticketing (CC-OE) or Pricing
Preparation (CC-PP), Invoicing (CC-IG) and Receivables (CC-AR).
w COMMANDlien can be used as a stand-alone application, if desired.
w Common Master Files w A Single Database w Non-modal Forms
w Enhanced Data Lookup Capabilities
w Comprehensive Scheduling and Tracking Tools w Order Modeling
w Windows-style Order Tree w Multi-page Tickets w Mix Design Interface w User Preferences w Field Level Security w Dual Units of Measure w Time Analysis Capabilities w Driver Utilization Management w Pump Scheduling & Management w Customizable Document Formats w HTML Document Formats for Orders,
Tickets, Invoices, and Statements w Print-to-Screen Capabilities w Customer Notes
w Customizable Pricing Levels w Price Change Utilities w Cement Content Pricing w Plant Level Sundry Charges w User Definable Discount Levels w General Ledger Entries
w G/L Distribution Report w G/L Data Out Function w Language Translation
w Archiving and Purging Features w Auditing Capabilities
w Data Import and Export Capabilities w Operational Reporting Capabilities w Comprehensive Reportng & Business
Intelligence using COMMANDperformance w Voice-Based Scheduling using ScheduleCom w Batch Computer Interfaces
w Mapping Interfaces
w Signaling Interfaces including complete Autostatusing
w Color Dispensing Interfaces w Quality Control System Interface w Time & Attendance Interface
w Full support of Dispatch Optimization with COMMANDoptimize
Benefits of COMMANDconcrete
General Features
COMMANDconcrete
w Increases dispatch efficiency, improving on-time deliveries and reducing delivery/haul costs
w Improves truck utilization, reducing "non-productive" time w Decreases workload and stress for dispatchers
w Provides timely and accurate operational information to enhance decision-making within your company
w Allows you to proactively plan for changing job conditions w Centralized data provides a complete view of the
operation in real-time
w A single database, reducing data entry and easing the burden of updating and maintaining master file information
COMMANDinventory
Prerequisites
The COMMANDinventory module is an
inventory control system that provides
accurate and up-to-date records for
inventory transactions and accurate
inventory quantities at the time of order
entry.
COMMANDinventory features material receipt entry, usage entry, adjustments, material transfers, transaction registers, purchase order
tracking, and inventory reporting. General Ledger entries can be tracked, if desired.
COMMANDinventory tracks only those items you desire to be under inventory control including those that are used as constituents for another item or sold outright. The system automatically creates usage transactions through the ticketing function in Order Entry
and Ticketing and allows for manual entry of basic inventory transactions including receipts, usages, transfers, conversions, and adjustments.
An Inquiry Screen quickly identifies inventory quantities at various locations. Forecasted needs and historical material usages can be reviewed. Plants can be assigned to an inventory location, allowing multiple plants to utilize a single inventory location. A Material Transfer feature easily moves inventory items from one location to another with the appropriate transactions being created automatically.
w Ensures accurate inventory information is available for dispatch
w Automatically creates receipts and usages w Purchase order tracking
w Historical and forecast reporting w Flexibility in costing methods
w Choose the level of detailed information you want to maintain
“The inventory module helps me because I can check to see if a plant has received the inventory before I okay a bill for payment, as opposed to calling the manager if I don't have a paper receipt in hand.”
Gina Willis
Evans Concrete, LLC
COMMANDinventory allows for cost adjustments, the tracking of lot and serial numbers, rapid entry of Raw Material
Receipts and Purchase Order Receipts, and easy entry of beginning inventory quantity balances and costs. Basic purchase order tracking including purchase order entry, reporting, and updating of purchase order quantities after receiving are also allowed.
Built-in reports track inventory transactions and balances including quantities and costs of your inventoried items. General Ledger capabilities include the creation of General Ledger (G/L) entries for inventory transactions if desired, a detail and summary G/L Distribution report, and interfacing of G/L entries to external financial systems.
Benefits of COMMANDinventory
w Recommended for use with Order Entry and Ticketing (CC-OE).
w Can be used as a stand-alone application, if desired.
COMMANDconcrete
Feature Highlights
Dispatching in any industry is a complex task. In the construction materials world dispatching comes with an entirely unique set of criteria and scenarios that make real-time decision making and balancing of resources especially difficult. COMMANDconcrete eases these complex tasks with an industry-specific dispatching feature set based on over 30 years of industry expertise.
O r d e r E n t r yallows information to be accessed and entered with ease and accuracy:
w Order Entry Lookup Screens w COD and Bid Price Calculators w Point of Sale Features
w Order Tree allowing search, sort, and display of all orders
Order Entry & Ticketing is further enhanced by a
M a p p i n g S y s t e m I n t e r f a c e where a simple click on a map icon displays the delivery site's geographical location. The job’s latitude, longitude, travel times to/from the job site and driving distance can be returned to the order. Delivery instructions can be printed off easily to accompany the ticket. The location of plants, orders, and projects can be viewed,
routed, and analyzed based upon shipping address and/or GPS coordinates.
Take full advantage of the mapping system interface by configuring your fleet for Autostatusing with GPS. The Autostatus feature can automatically trigger and transmit ready-mixed delivery statuses from your truck's signaling system back to COMMANDconcrete, allowing that information to update on the truck tracking screen. From the standard set of 7 delivery statuses, 4, 6, or all statuses may be automatically generated, depending on the features of your fleet signaling system. This feature not only enhances the tracking of trucks while
providing real-time status updates, but ensures accurate times for reporting and analysis.
These are just a few examples of the time-saving features for order entry.
COMMANDinvoicing | COMMANDreceivables
COMMANDreceivables
The COMMANDreceivables software package
imports sales and invoicing information directly
from COMMANDinvoicing, allowing you to quickly
and easily update your accounts receivable
infor-mation.
Up-to-date collections and credit reports are available to help you manage your customer's account balances and credit ratings. With the on-screen inquiry feature you can quickly answer customer ques-tions regarding their account from their overall balance down to the order and ticket level on an invoice. Transaction filters allow you to retrieve invoices by invoice date, project, ticket number, delivery address, or other options. The sys-tem provides flexibility in cash dis-bursement during payment entry, allowing you to allocate the cash received to tax, discounts, or adjust-ments.
Invoice and sales tax adjustments, open payments, partial payments, balance forward accounts, unassigned payments and non-Accounts Receivable cash are all handled with ease. Customer specific aging brackets can be designed to automatically age customer accounts. Finance charges can be applied as appropriate.
The system provides flexibility in defining the content of
customer statements. HTML printing features allow you to design and print your own statement formats. A variety of reports are available to assist you with your collection process.
w Seamlessly integrates with COMMANDinvoicing
w Interfaces with third-party financial packages for exporting general ledger information
w Increases overall A/R efficiency and accuracy w Allows quick and easy adjustments to invoices w Ensures accurate tax adjustments
w Simplifies the management of customer credit ratings and balance histories
"In COMMANDreceivables, I like the ability to look at a customer's account and go from invoice to ticket number, to ticket detail, to product detail with just a few clicks. It is much more user-friendly and versatile than our old program. The ability to look up customer numbers or invoices from the payment screen saves a lot of time."
Janet Davis
Evans Concrete, LLC
w Recommended for use with Order Entry and Ticketing (CC-OE) and Pricing and Prep (CC-PP) and Invoicing (CC-IG)
Benefits of COMMANDreceivables
COMMANDconcrete
The power and flexibility of HTML printing. COMMANDseries includes a built-in HTML editor that makes it easy to layout and design your own formats for printing Orders, Tickets, Invoices, and Statements. Use standard HTML tags to incorporate logos or other graphics, borders, font colors, sizes, and styles into your own customized documents. HTML printing eliminates the expense of stockpiling pre-printed forms for daily ticket printing or weekly/monthly invoicing and statement runs.
You will be amazed at how C O M M A N D t r a c kallows you to quickly view, locate, and organize orders and trucks to make better decisions and provide better service to your customers. Your dispatch team can achieve a new level of efficiency, ease of operation, and ability to analyze and plan for changing job conditions. Likewise, managers and system administrators will be impressed with the system control, memory management, and playback features.
COMMANDpump eliminates the manual processes associated with managing your pump assets. This module allows you to schedule, track, bill for, and report on the use of your concrete pumps. Orders can be associated with both a concrete/truck schedule and a pump/truck schedule which are directly linked to one another.
COMMANDinvoicing
“The Invoicing Module is being used at three locations and is very user-friendly for editing orders and printing invoices.”
Marie Lyons
Dufferin Construction
With COMMANDinvoicing all information
created by COMMANDconcrete or your
Command Alkon batching system can
be quickly edited and invoiced.
Invoice format and content are user-defined so that you can bill your customers anyway they would like to be billed. Flexible invoicing dates and terms allow you to customize the timing of your invoices with each customer's payment process. HTML printing features allow you to design and print your own invoice formats.
Once printed, invoice informa-tion is immediately available in your COMMANDreceivables module or can be transferred to another accounting system for online updating of accounts receivable information. Daily invoice reports can be configured and saved to your specified parameters. This allows you to input only dates each time you run your daily reports instead of having to enter the same report parameters day after day. Exception reporting, order suspension, and a simple copy functionality for creation of Credit and Debit memos is also available. Yearly price changes are handled easily.
These are just a few of the many time-saving features that COMMANDinvoicing offers.
w Increases invoice accuracy and timeliness w Invoice information is automatically available to
COMMANDreceivables
w Flexibility in configuring invoice format, content, and timing per customer needs
w Comprehensive set of standard invoicing reports
w Order Entry and Ticketing Module (CC-OE) w Pricing and Prep Module (CC-PP)
Benefits of COMMANDinvoicing
COMMANDconcrete Order Entry and Ticketing (CC-OE) The Order Entry and Ticketing module is the foundation of the
COMMANDconcrete system. In this module, orders are taken and tickets are generated while data is captured for invoicing and reporting.
COMMANDconcrete Map Order Entry (CC-MO) The Map Order Entry module provides the interface between the order entry system and mapping software. With this module you can find street addresses and precisely locate the delivery destination. Simply clicking on a map icon provides the delivery site's geographical location viewed on a map.
COMMANDconcrete Truck Tracking and COMMANDtrack (CC-TT)The Truck Tracking module monitors the fleet throughout every phase of the workday to help maximize fleet utilization. This software lets the dispatcher react to ever-changing job conditions and ensure that planned service levels are carried out.
COMMANDconcrete Map Truck Tracking (CC-MT) The Map Truck Tracking module is the interface between the truck tracking system and the mapping software. Using GPS technology, the current location of a single truck or of all trucks on a particular job or project can be viewed on a map.
COMMANDconcrete Dynamic Scheduling and COMMANDtrack (CC-DS) The Dynamic Scheduling module adjusts schedules as orders are taken and loads are shipped, graphically dis-playing your truck, driver, plant, and inventory requirements for current and future days' business. The modeling feature allows the order taker to per-form a "what if?" analysis to determine where an order best fits into the
schedule.
COMMANDconcrete Order Monitoring (CC-OM)
For those customers who choose not to purchase/use Dynamic Scheduling, the Order Monitoring module displays orders entered through the Order Entry and Ticketing module and shows the load times of each load as computed by the Scheduling module.
COMMANDconcrete
Modules
COMMANDconcrete Auto Statusing (CC-AST) This feature is designed to automatically trigger and transmit ready-mixed delivery statuses from third party vehicle tracking systems to
COMMANDconcrete. With this feature your trucks automatically move on the truck tracking screen so your dispatcher can track truck status changes with ease. From the standard set of seven delivery statuses, 4, 6, or all 7 statuses may be automatically generated, depending on the features provided by the third party system.
COMMANDpump (CC-PM)The COMMANDpump module adds functionality to COMMANDconcrete to schedule, ticket, track, and report on your concrete pumps/trucks. The module allows orders to have both a concrete/truck schedule and a pump/truck schedule that are directly linked to one another.
COMMANDconcrete Pricing & Prep (CC-PP) The Pricing and Prep module is used for correction of pricing and taxing information. This module interfaces corrected information to the Invoicing module or to a third-party accounts receivable system for invoicing.
COMMANDconcrete Time Analysis Reports (CC-TA) The Time Analysis Reports module combines orders and tickets with delivery status times to produce productivity measurements for each customer, project, order, driver, truck, and plant. Some reports are shown with both charts and graphs to allow for rapid identification of superior performance and quick location of problems.
COMMANDconcrete Scheduling Reports (CC-SH) The Scheduling Reports module compiles data contained within Order Entry and Ticketing to compute schedules and report data such as quantity per hour, minutes between tracking trucks assigned, and other data found within the system. Reports show the commitment of trucks in each plant, plant capacity, and commitment for the total fleet. Other reports show order schedules, dispatch schedules, and suggest driver/truck report times.
COMMANDconcrete Time & Attendance Utility (CC-TAU) The Time & Attendance Utility allows you to transfer driver punch in and punch out times from your Time & Attendance system to COMMANDconcrete.
Back Office Modules | COMMANDquote
COMMANDquote
COMMANDquote is a job/quote
management, tracking, and estimating
solution that seamlessly integrates into
COMMANDconcrete.
The foundation of the quote system is the Job for which
one or many quotations can be easily
created, tracked, managed, and printed. To a Quote you
can assign contacts, pricing, products, and
distribution with estimated quantities directly from the
Job.
Check the status of any Quote at any given time,
engage in win/loss analysis and track
information pertaining to competitors. Quotes can be easily converted to orders and projects by declaration or by the dispatcher. Quotes can be delivered in electronic form for e-mailing, printing, and archiving.
You can define the stages of a Job and what
actions you want to occur as a Job moves through
each stage. For example, when a Quote is moved
to the "lost" stage it is automatically closed. General and product specific pricing may be assigned at any stage in the process (Job, Quote, or Project). A bid-price estimating tool calculates the minimum selling price based upon material, overhead, and delivery costs. The system suggests a minimum selling price based on the desired profit. The user can vary the average load size, travel time, and costs to determine the effect on pricing.
w Provides historical win/loss analysis from a variety of perspectives including customer, plant, or product w Eliminates redundant entry of information
w Eliminates pricing errors
w Benefits of Microsoft technology for delivery of quotes w Eases salesperson’s role for maintaining contact and
Job information
w Easy retrieval of information to address customer issues
w MS Word 2000 or greater
Benefits of COMMANDquote
COMMANDconcrete
COMMANDconcrete Product Sales Option (CC-PS) This module is designed for special non-ready-mixed inventoried items and allows for entry of orders and ticket printing as a one-step process.
COMMANDconcrete Audit (CC-AU) The Auditing module tracks and reports on any user adding, changing, or deleting records from the master files, including Customers, Projects, and Items, as well as all of the support files such as Plants, Trucks, and Employees. Auditing is also available in Orders, Tickets, and Invoice preparation for tracking changes to orders and tickets.
COMMANDseries Data Archiving (CS-DA)
The Archiving Module provides a mechanism to maintain your COMMANDseries production database while simultaneously maintaining an archived database. The module’s archiving routine saves what you define as “old” transac-tional data (Orders, Tickets, Quotes, A/R records, etc.) and/or log files (data stored as logging information) to the archive database and purges these records/files from the production database, providing optimum database performance for your daily operations. The configuration of the module assures that you can always view online both current and historical COMMANDseries data.
COMMANDconcrete Color Dispenser Interface (CC-CDI) The Color Dispenser Interface module provides a computer link between the Order Entry and Ticketing module and a third-party color dispensing computer. The link sends ticket, mix quantity, truck number, and color batching information directly to the color dispensing computer. An upload feature allows color codes and designs to be pulled directly from the color dispensing system into COMMANDconcrete. The actual features supported depend upon the specific color dispensing system. The interface supports both liquid color and dry color dispensing systems.
COMMANDconcrete Sample Scheduling
(CC-SS) For those customers using COMMANDqc, the Concrete Sample Scheduling module provides a means to manage your concrete testing activities by generating a daily concrete sampling schedule. The Sample Schedule report is based on project sam-pling requirements, delivered concrete volume, and actual samples registered in COMMANDqc.
Concrete Production Manager (EDX-CPM)
Concrete Production Manager is an enhanced
communications interface between COMMANDconcrete and COMMANDbatch, built on our open integration platform, COMMANDedx. COMMANDedx is a transactional model that enables full integration between distinct Command Alkon applications and/or third-party systems.
COMMANDconcrete Two-Way Batch Interface (CC-CAI2B)
This Batch Interface provides a computer link between COMMANDconcrete and the Eagle, Spectrum, or
COMMANDbatch batching controls. The link sends tickets and/or batching information directly to the batch computer. The batch computer can then print a delivery ticket with actual batch weights. The interface allows the batch weights for each plant to be controlled by a central computer and supports the return of batch weights from the batch computer to COMMANDseries, allowing for centralized reporting. This interface works in conjunction with the Order Entry and Ticketing module.
COMMANDconcrete Two-Way Third-Party Batch Interface (CC-SB2) This Batch Interface provides a computer link between COMMANDconcrete and a third-party batch computer. The link sends tickets and/or batching information directly to the batch computer. The batch computer can then print a delivery ticket with actual batch weights. The interface supports central control of batch weights and centralized reporting, but the features of your third-party batch computer will determine how/if you can operate in this manner. This interface works in conjunction with the Order Entry and Ticketing module.
Mobile Signaling Interfaces A variety of Mobile Signaling Interface packages are available that provide an interface between COMMANDconcrete and a signaling system, including COMMANDsignal and third-party systems. Two packages
(CS-VTI, CS-3VTI) use a Serial Interface protocol and include a Vehicle Tracking System Interface with Autostatusing, and an Order Entry and Truck Tracking Interface to Mapping Software. Other packages (CF-VSCI, CF-TI, CF-3VPI)use XML Interface protocols and include a Vehicle Tracking System Interface with Autostatusing, Order Entry, and Truck Tracking Interfaces to Mapping Software and COMMANDfleet, our vehicle/fleet data collection tool.
COMMANDconcrete Network (CC-NW)
The COMMANDnetwork module is a program that runs behind the scenes. It connects multiple users in a network system. COMMANDnetwork also allows various modules to work together as a package.
Back Office Modules
COMMANDconcrete offers a reliable approach to managing your quotes, inventory, cash and credit transactions, and sales and executive reporting needs. Utilizing integrated applications for financials and reporting, data flows seamlessly from the creation of quotes and projects, through order entry and ticketing, and then on to modules for generating invoices and statements, paying haulers, managing inventory, and processing lien notices and releases. Data is consistent throughout the process and is easily posted for use in sales and executive reporting.
COMMANDconcrete
w Minimizes the effort of updating and maintaining master file information (customers, projects, products, etc.). w Information entered during the quotation phase can be accessed and reused easily throughout your
business operations
w Accurate order/ticket information is passed through to all back office modules w Eliminates shipment of orders to customers with past due accounts
w Provides your customers with timely and accurate invoices, statements, and other account information w Accurate accounting and payment of haulers
w Inventory usages can be tracked in sync with dispatch operations
Benefits of using integrated back office modules
COMMANDquote COMMANDinvoicing COMMANDreceivables COMMANDcredit COMMANDlien COMMANDinventory
ScheduleCom & COMMANDperformance
COMMANDperformance
COMMANDperformance is a Business
Intelligence/data warehouse application
developed specifically for the construction
materials industry that can serve as a
sin-gle source of reporting and analysis for
your entire business.
Do you spend too much time looking for or asking for the information you need to make informed deci-sions every day? COMMANDperformance:
w Extracts data from your COMMANDseries or Integra transactional systems and can connect to other data sources/systems w Makes your data available via the desktop,
web or mobile devices
w Includes over 80 standard reports and dashboards presenting Key Performance Indicators for operations, management, accounting and sales
w Includes transactional and exception-based reports that meet your daily reporting requirments
w Provides User Authoring and Analysis Tools in a single application
w Creates reports in HTML, PDF, Excel, CSV and XML formats
w Eliminates the effort required to design and develop custom reports
w Provides Scorecarding and other Business Intelligence capabilities
COMMANDperformance is Powered by IBM Cognos Software Solutions.
Operations Realtime Dashboard
Sales Analysis
Management Plant Performance Dashboard
Voice Based Scheduling
Benefits of ScheduleCom
w There are no prerequisite modules. ScheduleCom can be used as a stand-alone application.
ScheduleCom provides a solution to the common business problem of communicating daily start times and locations to your internal and external staff. ScheduleCom provides a method for publishing variable work schedules, allowing employees to call in to the system to retrieve their schedule as well as listen to other general or personalized messages. Messages can be set up to require a yes/no response from the employee. Employees have
the option of leaving a return message. ScheduleCom records when an employee calls in to retrieve their schedule and/or messages, giving you a record of received recent safety messages, weather scenarios, traffic statuses, or any other important messages.
Targeted at automating the driver call in process within the construction materials industry, ScheduleCom can also be used for maintenance workers, quality control staff, and even third-party hauling companies.
By integrating with time and attendance systems the application provides actual clock-hours to the scheduler helping them avoid overtime situations when selecting employees for the next work day. The interface also sends the intended start time to the Time and Attendance System which can then prevent employees from clocking in before their scheduled time.
ScheduleCom is a simple to use, stand-alone, browser-based application making it easy to extend administration of messages to dispatch offices, remote employees, or home offices.
“ScheduleCom has been a great addition to our daily operation. It is easy to communicate start times to drivers, along with other important messages. We can be sure that everyone gets their schedule, especially when we have to make changes at the last minute. The reports are easy to use and everyone’s schedule is available at the same time each day.”
Andy Zimmerman Cemstone Products
Prerequisites
ScheduleCom OnDemandprovides all the functionality of ScheduleCom as a hosted service, eliminating phone system and infrastructure costs and maintenance. Customers using this Software-as-a-Service (SaaS) model, pay a monthly fee for use of the ScheduleCom software, a hosted telephone number, and host servers.
Command Alkon is pleased to be a worldwide reseller of ScheduleCom, a product from CenApps Technologies.
w Automates the driver call in process by communicating driver start times and locations via the telephone w Communicates daily safety messages or other important
information to individual employees, employees at one location, or the entire company
w Recordation of employee access to messages w Easily accessed and administered by dispatch offices,
remote employees, or home offices
ScheduleCom & COMMANDperformance
COMMANDperformance
COMMANDperformance is a Business
Intelligence/data warehouse application
developed specifically for the construction
materials industry that can serve as a
sin-gle source of reporting and analysis for
your entire business.
Do you spend too much time looking for or asking for the information you need to make informed deci-sions every day? COMMANDperformance:
w Extracts data from your COMMANDseries or Integra transactional systems and can connect to other data sources/systems w Makes your data available via the desktop,
web or mobile devices
w Includes over 80 standard reports and dashboards presenting Key Performance Indicators for operations, management, accounting and sales
w Includes transactional and exception-based reports that meet your daily reporting requirments
w Provides User Authoring and Analysis Tools in a single application
w Creates reports in HTML, PDF, Excel, CSV and XML formats
w Eliminates the effort required to design and develop custom reports
w Provides Scorecarding and other Business Intelligence capabilities
COMMANDperformance is Powered by IBM Cognos Software Solutions.
Operations Realtime Dashboard
Sales Analysis
Management Plant Performance Dashboard
Voice Based Scheduling
Benefits of ScheduleCom
w There are no prerequisite modules. ScheduleCom can be used as a stand-alone application.
ScheduleCom provides a solution to the common business problem of communicating daily start times and locations to your internal and external staff. ScheduleCom provides a method for publishing variable work schedules, allowing employees to call in to the system to retrieve their schedule as well as listen to other general or personalized messages. Messages can be set up to require a yes/no response from the employee. Employees have
the option of leaving a return message. ScheduleCom records when an employee calls in to retrieve their schedule and/or messages, giving you a record of received recent safety messages, weather scenarios, traffic statuses, or any other important messages.
Targeted at automating the driver call in process within the construction materials industry, ScheduleCom can also be used for maintenance workers, quality control staff, and even third-party hauling companies.
By integrating with time and attendance systems the application provides actual clock-hours to the scheduler helping them avoid overtime situations when selecting employees for the next work day. The interface also sends the intended start time to the Time and Attendance System which can then prevent employees from clocking in before their scheduled time.
ScheduleCom is a simple to use, stand-alone, browser-based application making it easy to extend administration of messages to dispatch offices, remote employees, or home offices.
“ScheduleCom has been a great addition to our daily operation. It is easy to communicate start times to drivers, along with other important messages. We can be sure that everyone gets their schedule, especially when we have to make changes at the last minute. The reports are easy to use and everyone’s schedule is available at the same time each day.”
Andy Zimmerman Cemstone Products
Prerequisites
ScheduleCom OnDemandprovides all the functionality of ScheduleCom as a hosted service, eliminating phone system and infrastructure costs and maintenance. Customers using this Software-as-a-Service (SaaS) model, pay a monthly fee for use of the ScheduleCom software, a hosted telephone number, and host servers.
Command Alkon is pleased to be a worldwide reseller of ScheduleCom, a product from CenApps Technologies.
w Automates the driver call in process by communicating driver start times and locations via the telephone w Communicates daily safety messages or other important
information to individual employees, employees at one location, or the entire company
w Recordation of employee access to messages w Easily accessed and administered by dispatch offices,
remote employees, or home offices
COMMANDconcrete
COMMANDconcrete Product Sales Option (CC-PS) This module is designed for special non-ready-mixed inventoried items and allows for entry of orders and ticket printing as a one-step process.
COMMANDconcrete Audit (CC-AU) The Auditing module tracks and reports on any user adding, changing, or deleting records from the master files, including Customers, Projects, and Items, as well as all of the support files such as Plants, Trucks, and Employees. Auditing is also available in Orders, Tickets, and Invoice preparation for tracking changes to orders and tickets.
COMMANDseries Data Archiving (CS-DA)
The Archiving Module provides a mechanism to maintain your COMMANDseries production database while simultaneously maintaining an archived database. The module’s archiving routine saves what you define as “old” transac-tional data (Orders, Tickets, Quotes, A/R records, etc.) and/or log files (data stored as logging information) to the archive database and purges these records/files from the production database, providing optimum database performance for your daily operations. The configuration of the module assures that you can always view online both current and historical COMMANDseries data.
COMMANDconcrete Color Dispenser Interface (CC-CDI) The Color Dispenser Interface module provides a computer link between the Order Entry and Ticketing module and a third-party color dispensing computer. The link sends ticket, mix quantity, truck number, and color batching information directly to the color dispensing computer. An upload feature allows color codes and designs to be pulled directly from the color dispensing system into COMMANDconcrete. The actual features supported depend upon the specific color dispensing system. The interface supports both liquid color and dry color dispensing systems.
COMMANDconcrete Sample Scheduling
(CC-SS) For those customers using COMMANDqc, the Concrete Sample Scheduling module provides a means to manage your concrete testing activities by generating a daily concrete sampling schedule. The Sample Schedule report is based on project sam-pling requirements, delivered concrete volume, and actual samples registered in COMMANDqc.
Concrete Production Manager (EDX-CPM)
Concrete Production Manager is an enhanced
communications interface between COMMANDconcrete and COMMANDbatch, built on our open integration platform, COMMANDedx. COMMANDedx is a transactional model that enables full integration between distinct Command Alkon applications and/or third-party systems.
COMMANDconcrete Two-Way Batch Interface (CC-CAI2B)
This Batch Interface provides a computer link between COMMANDconcrete and the Eagle, Spectrum, or
COMMANDbatch batching controls. The link sends tickets and/or batching information directly to the batch computer. The batch computer can then print a delivery ticket with actual batch weights. The interface allows the batch weights for each plant to be controlled by a central computer and supports the return of batch weights from the batch computer to COMMANDseries, allowing for centralized reporting. This interface works in conjunction with the Order Entry and Ticketing module.
COMMANDconcrete Two-Way Third-Party Batch Interface (CC-SB2) This Batch Interface provides a computer link between COMMANDconcrete and a third-party batch computer. The link sends tickets and/or batching information directly to the batch computer. The batch computer can then print a delivery ticket with actual batch weights. The interface supports central control of batch weights and centralized reporting, but the features of your third-party batch computer will determine how/if you can operate in this manner. This interface works in conjunction with the Order Entry and Ticketing module.
Mobile Signaling Interfaces A variety of Mobile Signaling Interface packages are available that provide an interface between COMMANDconcrete and a signaling system, including COMMANDsignal and third-party systems. Two packages
(CS-VTI, CS-3VTI) use a Serial Interface protocol and include a Vehicle Tracking System Interface with Autostatusing, and an Order Entry and Truck Tracking Interface to Mapping Software. Other packages (CF-VSCI, CF-TI, CF-3VPI)use XML Interface protocols and include a Vehicle Tracking System Interface with Autostatusing, Order Entry, and Truck Tracking Interfaces to Mapping Software and COMMANDfleet, our vehicle/fleet data collection tool.
COMMANDconcrete Network (CC-NW)
The COMMANDnetwork module is a program that runs behind the scenes. It connects multiple users in a network system. COMMANDnetwork also allows various modules to work together as a package.
Back Office Modules
COMMANDconcrete offers a reliable approach to managing your quotes, inventory, cash and credit transactions, and sales and executive reporting needs. Utilizing integrated applications for financials and reporting, data flows seamlessly from the creation of quotes and projects, through order entry and ticketing, and then on to modules for generating invoices and statements, paying haulers, managing inventory, and processing lien notices and releases. Data is consistent throughout the process and is easily posted for use in sales and executive reporting.
COMMANDconcrete
w Minimizes the effort of updating and maintaining master file information (customers, projects, products, etc.). w Information entered during the quotation phase can be accessed and reused easily throughout your
business operations
w Accurate order/ticket information is passed through to all back office modules w Eliminates shipment of orders to customers with past due accounts
w Provides your customers with timely and accurate invoices, statements, and other account information w Accurate accounting and payment of haulers
w Inventory usages can be tracked in sync with dispatch operations
Benefits of using integrated back office modules
COMMANDquote COMMANDinvoicing COMMANDreceivables COMMANDcredit COMMANDlien COMMANDinventory
COMMANDconcrete Order Entry and Ticketing (CC-OE) The Order Entry and Ticketing module is the foundation of the
COMMANDconcrete system. In this module, orders are taken and tickets are generated while data is captured for invoicing and reporting.
COMMANDconcrete Map Order Entry (CC-MO) The Map Order Entry module provides the interface between the order entry system and mapping software. With this module you can find street addresses and precisely locate the delivery destination. Simply clicking on a map icon provides the delivery site's geographical location viewed on a map.
COMMANDconcrete Truck Tracking and COMMANDtrack (CC-TT)The Truck Tracking module monitors the fleet throughout every phase of the workday to help maximize fleet utilization. This software lets the dispatcher react to ever-changing job conditions and ensure that planned service levels are carried out.
COMMANDconcrete Map Truck Tracking (CC-MT) The Map Truck Tracking module is the interface between the truck tracking system and the mapping software. Using GPS technology, the current location of a single truck or of all trucks on a particular job or project can be viewed on a map.
COMMANDconcrete Dynamic Scheduling and COMMANDtrack (CC-DS) The Dynamic Scheduling module adjusts schedules as orders are taken and loads are shipped, graphically dis-playing your truck, driver, plant, and inventory requirements for current and future days' business. The modeling feature allows the order taker to per-form a "what if?" analysis to determine where an order best fits into the
schedule.
COMMANDconcrete Order Monitoring (CC-OM)
For those customers who choose not to purchase/use Dynamic Scheduling, the Order Monitoring module displays orders entered through the Order Entry and Ticketing module and shows the load times of each load as computed by the Scheduling module.
COMMANDconcrete
Modules
COMMANDconcrete Auto Statusing (CC-AST) This feature is designed to automatically trigger and transmit ready-mixed delivery statuses from third party vehicle tracking systems to
COMMANDconcrete. With this feature your trucks automatically move on the truck tracking screen so your dispatcher can track truck status changes with ease. From the standard set of seven delivery statuses, 4, 6, or all 7 statuses may be automatically generated, depending on the features provided by the third party system.
COMMANDpump (CC-PM)The COMMANDpump module adds functionality to COMMANDconcrete to schedule, ticket, track, and report on your concrete pumps/trucks. The module allows orders to have both a concrete/truck schedule and a pump/truck schedule that are directly linked to one another.
COMMANDconcrete Pricing & Prep (CC-PP) The Pricing and Prep module is used for correction of pricing and taxing information. This module interfaces corrected information to the Invoicing module or to a third-party accounts receivable system for invoicing.
COMMANDconcrete Time Analysis Reports (CC-TA) The Time Analysis Reports module combines orders and tickets with delivery status times to produce productivity measurements for each customer, project, order, driver, truck, and plant. Some reports are shown with both charts and graphs to allow for rapid identification of superior performance and quick location of problems.
COMMANDconcrete Scheduling Reports (CC-SH) The Scheduling Reports module compiles data contained within Order Entry and Ticketing to compute schedules and report data such as quantity per hour, minutes between tracking trucks assigned, and other data found within the system. Reports show the commitment of trucks in each plant, plant capacity, and commitment for the total fleet. Other reports show order schedules, dispatch schedules, and suggest driver/truck report times.
COMMANDconcrete Time & Attendance Utility (CC-TAU) The Time & Attendance Utility allows you to transfer driver punch in and punch out times from your Time & Attendance system to COMMANDconcrete.
Back Office Modules | COMMANDquote
COMMANDquote
COMMANDquote is a job/quote
management, tracking, and estimating
solution that seamlessly integrates into
COMMANDconcrete.
The foundation of the quote system is the Job for which
one or many quotations can be easily
created, tracked, managed, and printed. To a Quote you
can assign contacts, pricing, products, and
distribution with estimated quantities directly from the
Job.
Check the status of any Quote at any given time,
engage in win/loss analysis and track
information pertaining to competitors. Quotes can be easily converted to orders and projects by declaration or by the dispatcher. Quotes can be delivered in electronic form for e-mailing, printing, and archiving.
You can define the stages of a Job and what
actions you want to occur as a Job moves through
each stage. For example, when a Quote is moved
to the "lost" stage it is automatically closed. General and product specific pricing may be assigned at any stage in the process (Job, Quote, or Project). A bid-price estimating tool calculates the minimum selling price based upon material, overhead, and delivery costs. The system suggests a minimum selling price based on the desired profit. The user can vary the average load size, travel time, and costs to determine the effect on pricing.
w Provides historical win/loss analysis from a variety of perspectives including customer, plant, or product w Eliminates redundant entry of information
w Eliminates pricing errors
w Benefits of Microsoft technology for delivery of quotes w Eases salesperson’s role for maintaining contact and
Job information
w Easy retrieval of information to address customer issues
w MS Word 2000 or greater
Benefits of COMMANDquote
COMMANDconcrete
The power and flexibility of HTML printing. COMMANDseries includes a built-in HTML editor that makes it easy to layout and design your own formats for printing Orders, Tickets, Invoices, and Statements. Use standard HTML tags to incorporate logos or other graphics, borders, font colors, sizes, and styles into your own customized documents. HTML printing eliminates the expense of stockpiling pre-printed forms for daily ticket printing or weekly/monthly invoicing and statement runs.
You will be amazed at how C O M M A N D t r a c kallows you to quickly view, locate, and organize orders and trucks to make better decisions and provide better service to your customers. Your dispatch team can achieve a new level of efficiency, ease of operation, and ability to analyze and plan for changing job conditions. Likewise, managers and system administrators will be impressed with the system control, memory management, and playback features.
COMMANDpump eliminates the manual processes associated with managing your pump assets. This module allows you to schedule, track, bill for, and report on the use of your concrete pumps. Orders can be associated with both a concrete/truck schedule and a pump/truck schedule which are directly linked to one another.
COMMANDinvoicing
“The Invoicing Module is being used at three locations and is very user-friendly for editing orders and printing invoices.”
Marie Lyons
Dufferin Construction
With COMMANDinvoicing all information
created by COMMANDconcrete or your
Command Alkon batching system can
be quickly edited and invoiced.
Invoice format and content are user-defined so that you can bill your customers anyway they would like to be billed. Flexible invoicing dates and terms allow you to customize the timing of your invoices with each customer's payment process. HTML printing features allow you to design and print your own invoice formats.
Once printed, invoice informa-tion is immediately available in your COMMANDreceivables module or can be transferred to another accounting system for online updating of accounts receivable information. Daily invoice reports can be configured and saved to your specified parameters. This allows you to input only dates each time you run your daily reports instead of having to enter the same report parameters day after day. Exception reporting, order suspension, and a simple copy functionality for creation of Credit and Debit memos is also available. Yearly price changes are handled easily.
These are just a few of the many time-saving features that COMMANDinvoicing offers.
w Increases invoice accuracy and timeliness w Invoice information is automatically available to
COMMANDreceivables
w Flexibility in configuring invoice format, content, and timing per customer needs
w Comprehensive set of standard invoicing reports
w Order Entry and Ticketing Module (CC-OE) w Pricing and Prep Module (CC-PP)
Benefits of COMMANDinvoicing
COMMANDconcrete
Feature Highlights
Dispatching in any industry is a complex task. In the construction materials world dispatching comes with an entirely unique set of criteria and scenarios that make real-time decision making and balancing of resources especially difficult. COMMANDconcrete eases these complex tasks with an industry-specific dispatching feature set based on over 30 years of industry expertise.
O r d e r E n t r yallows information to be accessed and entered with ease and accuracy:
w Order Entry Lookup Screens w COD and Bid Price Calculators w Point of Sale Features
w Order Tree allowing search, sort, and display of all orders
Order Entry & Ticketing is further enhanced by a
M a p p i n g S y s t e m I n t e r f a c e where a simple click on a map icon displays the delivery site's geographical location. The job’s latitude, longitude, travel times to/from the job site and driving distance can be returned to the order. Delivery instructions can be printed off easily to accompany the ticket. The location of plants, orders, and projects can be viewed,
routed, and analyzed based upon shipping address and/or GPS coordinates.
Take full advantage of the mapping system interface by configuring your fleet for Autostatusing with GPS. The Autostatus feature can automatically trigger and transmit ready-mixed delivery statuses from your truck's signaling system back to COMMANDconcrete, allowing that information to update on the truck tracking screen. From the standard set of 7 delivery statuses, 4, 6, or all statuses may be automatically generated, depending on the features of your fleet signaling system. This feature not only enhances the tracking of trucks while
providing real-time status updates, but ensures accurate times for reporting and analysis.
These are just a few examples of the time-saving features for order entry.
COMMANDinvoicing | COMMANDreceivables
COMMANDreceivables
The COMMANDreceivables software package
imports sales and invoicing information directly
from COMMANDinvoicing, allowing you to quickly
and easily update your accounts receivable
infor-mation.
Up-to-date collections and credit reports are available to help you manage your customer's account balances and credit ratings. With the on-screen inquiry feature you can quickly answer customer ques-tions regarding their account from their overall balance down to the order and ticket level on an invoice. Transaction filters allow you to retrieve invoices by invoice date, project, ticket number, delivery address, or other options. The sys-tem provides flexibility in cash dis-bursement during payment entry, allowing you to allocate the cash received to tax, discounts, or adjust-ments.
Invoice and sales tax adjustments, open payments, partial payments, balance forward accounts, unassigned payments and non-Accounts Receivable cash are all handled with ease. Customer specific aging brackets can be designed to automatically age customer accounts. Finance charges can be applied as appropriate.
The system provides flexibility in defining the content of
customer statements. HTML printing features allow you to design and print your own statement formats. A variety of reports are available to assist you with your collection process.
w Seamlessly integrates with COMMANDinvoicing
w Interfaces with third-party financial packages for exporting general ledger information
w Increases overall A/R efficiency and accuracy w Allows quick and easy adjustments to invoices w Ensures accurate tax adjustments
w Simplifies the management of customer credit ratings and balance histories
"In COMMANDreceivables, I like the ability to look at a customer's account and go from invoice to ticket number, to ticket detail, to product detail with just a few clicks. It is much more user-friendly and versatile than our old program. The ability to look up customer numbers or invoices from the payment screen saves a lot of time."
Janet Davis
Evans Concrete, LLC
w Recommended for use with Order Entry and Ticketing (CC-OE) and Pricing and Prep (CC-PP) and Invoicing (CC-IG)
Benefits of COMMANDreceivables
w Common Master Files w A Single Database w Non-modal Forms
w Enhanced Data Lookup Capabilities
w Comprehensive Scheduling and Tracking Tools w Order Modeling
w Windows-style Order Tree w Multi-page Tickets w Mix Design Interface w User Preferences w Field Level Security w Dual Units of Measure w Time Analysis Capabilities w Driver Utilization Management w Pump Scheduling & Management w Customizable Document Formats w HTML Document Formats for Orders,
Tickets, Invoices, and Statements w Print-to-Screen Capabilities w Customer Notes
w Customizable Pricing Levels w Price Change Utilities w Cement Content Pricing w Plant Level Sundry Charges w User Definable Discount Levels w General Ledger Entries
w G/L Distribution Report w G/L Data Out Function w Language Translation
w Archiving and Purging Features w Auditing Capabilities
w Data Import and Export Capabilities w Operational Reporting Capabilities w Comprehensive Reportng & Business
Intelligence using COMMANDperformance w Voice-Based Scheduling using ScheduleCom w Batch Computer Interfaces
w Mapping Interfaces
w Signaling Interfaces including complete Autostatusing
w Color Dispensing Interfaces w Quality Control System Interface w Time & Attendance Interface
w Full support of Dispatch Optimization with COMMANDoptimize
Benefits of COMMANDconcrete
General Features
COMMANDconcrete
w Increases dispatch efficiency, improving on-time deliveries and reducing delivery/haul costs
w Improves truck utilization, reducing "non-productive" time w Decreases workload and stress for dispatchers
w Provides timely and accurate operational information to enhance decision-making within your company
w Allows you to proactively plan for changing job conditions w Centralized data provides a complete view of the
operation in real-time
w A single database, reducing data entry and easing the burden of updating and maintaining master file information
COMMANDinventory
Prerequisites
The COMMANDinventory module is an
inventory control system that provides
accurate and up-to-date records for
inventory transactions and accurate
inventory quantities at the time of order
entry.
COMMANDinventory features material receipt entry, usage entry, adjustments, material transfers, transaction registers, purchase order
tracking, and inventory reporting. General Ledger entries can be tracked, if desired.
COMMANDinventory tracks only those items you desire to be under inventory control including those that are used as constituents for another item or sold outright. The system automatically creates usage transactions through the ticketing function in Order Entry
and Ticketing and allows for manual entry of basic inventory transactions including receipts, usages, transfers, conversions, and adjustments.
An Inquiry Screen quickly identifies inventory quantities at various locations. Forecasted needs and historical material usages can be reviewed. Plants can be assigned to an inventory location, allowing multiple plants to utilize a single inventory location. A Material Transfer feature easily moves inventory items from one location to another with the appropriate transactions being created automatically.
w Ensures accurate inventory information is available for dispatch
w Automatically creates receipts and usages w Purchase order tracking
w Historical and forecast reporting w Flexibility in costing methods
w Choose the level of detailed information you want to maintain
“The inventory module helps me because I can check to see if a plant has received the inventory before I okay a bill for payment, as opposed to calling the manager if I don't have a paper receipt in hand.”
Gina Willis
Evans Concrete, LLC
COMMANDinventory allows for cost adjustments, the tracking of lot and serial numbers, rapid entry of Raw Material
Receipts and Purchase Order Receipts, and easy entry of beginning inventory quantity balances and costs. Basic purchase order tracking including purchase order entry, reporting, and updating of purchase order quantities after receiving are also allowed.
Built-in reports track inventory transactions and balances including quantities and costs of your inventoried items. General Ledger capabilities include the creation of General Ledger (G/L) entries for inventory transactions if desired, a detail and summary G/L Distribution report, and interfacing of G/L entries to external financial systems.
Benefits of COMMANDinventory
w Recommended for use with Order Entry and Ticketing (CC-OE).
w Can be used as a stand-alone application, if desired.
is a Windows-based concrete dispatch solution
that allows you to improve operational
efficiency and customer service.
COMMANDconcrete provides you with all the functionality you need to service your customers and efficiently run your daily operations.
Order Entry
Dynamic Scheduling
Ticketing
Truck Tracking
Reporting
COMMANDconcrete does not stop there. The application offers a broad and in-depth set of dispatch features designed specifically for the Ready-Mixed Concrete producer. The feature set is based on over 30 years in the industry, allowing you to enhance the capabilities and efficiencies of your business operations.
COMMANDconcrete seamlessly integrates with the Command Alkon Invoicing, Accounts Receivable, Credit, Cartage, Lien, Quotation, Batching, Signaling, and Quality Control systems to provide a consistent flow of information across your enterprise. This process is not limited to Command Alkon products. COMMANDconcrete is designed to operate with industry-recognized manufacturers of back office software, batching controls, color interface utilities, and signaling providers.
COMMANDconcrete
COMMANDinventory | COMMANDcredit | COMMANDlien
Improve your operations further using Dispatch Optimization with COMMANDoptimize. Integrating seamlessly with COMMANDconcrete, COMMANDoptimize allows you to achieve the optimal balance between service and efficiency by evaluating and updating your dispatch plan in real time and updating your resource allocations on a minute-by-minute basis.
COMMANDcredit & COMMANDlien
“COMMANDcredit gives us instant access to customer payment history and lets our dispatchers know immediately when an account has been placed on Credit Hold. It even warns us when a customer is about to exceed their credit limit. This gives us the freedom to suspend the order or override it and let it be sent to our customer.”
Christi Hodge Evans Concrete, LLC
COMMANDcredit automatically checks the
credit limit of a customer in real-time once
an order is created or edited.
When a customer’s credit limit is exceeded by an order during the order entry process, a warning window with detailed credit information is displayed. The credit limit is also checked again during ticketing for the first ticket of the day on any given order. If desired, password authorization can allow the dispatcher to proceed with the shipment of an order that has exceeded a customer's credit limit. A
Credit Limit Report is made available with AR
balance, total exposure, shipped orders not invoiced, and booked orders not shipped.
COMMANDcredit:
w Order Entry and Ticketing (CC-OE) w COMMANDreceivables (CC-AR) w COMMANDinvoicing (CC-IG)
Prerequisites
“COMMANDlien is a must-have for any concrete company. Before we had this software, we almost needed to hire another person just to keep up with lien dates.”
Christi Hodge Evans Concrete, LLC
COMMANDlien provides a powerful,
integrated management tool to collect lien
information, produce lien documents, and
monitor lien status. The application tracks
the lien process from project quotation
or order entry through to project/order
completion.
COMMANDlien provides configurable pre-lien and lien rules as well as tools for user-defined formats for
Notices and Releases. There are no state specific
constraints because the state independent rules are also user configurable. Status based exception model-ing allows the system to track lien locations from cre-ation status to completion status and beyond with New Activity detection. User-defined queries ease the lien
location management process. You can design your own queries which capture data sets for online list management. COMMANDlien also offers Certified Mail Features, a Query Manager, Lien Legacy Invoice Manager, Purging Lien Locations Utility, Lien Location Substitution Utility, and a wide variety of standard lien reports.
COMMANDlien:
w Recommended for use in conjunction with Order Entry and Ticketing (CC-OE) or Pricing
Preparation (CC-PP), Invoicing (CC-IG) and Receivables (CC-AR).
w COMMANDlien can be used as a stand-alone application, if desired.
R e a d y - M i x e d C n c r e t e
C O M M A N D
c o n c r e t e
2
Command
Alkon
Why COMMANDconcrete?
Benefits Summary
Order Entry
Dynamic Scheduling
Ticketing
Truck Tracking
Pump Management
Reporting & Business Intelligence
Seamless Back Office Integration
Batch Computer Interfaces
Mapping Interfaces
Signaling Interfaces
Color Dispensing Interface
Quality Control System Interface
And full support for
Dispatch Optimization with COMMAND
optimize
.
Benefits of COMMANDconcrete
w Increases dispatch efficiency, improving on-time deliveries and reducing delivery/haul costs
w Improves truck utilization, reducing "non-productive" time
w Decreases workload and stress for dispatchers w Provides timely and accurate operational information
to enhance decision-making within your company w Allows you to proactively plan for changing job
conditions
w Centralized data, providing a complete view of the operation in real-time
w A single database, reducing data entry and easing the burden of updating and maintaining master file information
Command Alkon Incorporated
| Headquarters
1800 International Park Dr., Suite 400
Birmingham, AL 35243 USA
+1 (205) 879-3282
Fax: +1 (205) 870-1405
www.commandalkon.com
1 Corporate Overview
2 Ready-Mixed Concrete | COMMANDconcrete
3 Bulk Materials & Automation
4 Concrete Plant Automation
5 Quality Control
6 Business Integration Services
7 Dispatch Optimization
8 Ready-Mixed Concrete | Integra
