CENTRE FOR HOSPITAL HUMAN RESOURCE DEVELOPMENT

(1)

CENTRE FOR HOSPITAL

(2)

ABOUT US

Centre for Hospital Human Resource Development is a training initiative for health care staff in hospitals. It is a learning center which will allow for learning of health care skill sets, enhancing experience into qualification and continued lifelong learning. We aim to create, convert and sustain individuals as qualified health care providers.

It came about due to a strong need of trained Health Care staff at the ground & middle level. The primary objective of the centre is to create a cadre of trained technicians & Health Care assistants; executives & managers who can assist in patient care.

Today the Indian Health Care industry employs a lot of young individuals who are qualified with their credentials but lack in required skill set and other group not qualified to work as Health Care staff. They learn on the job and then spend years without a proper career graph or monetary incentives .We aim to extend better opportunities to such individuals. As the concept of patient care and service quality evolves in our country, there is going to be a greater stress on the need for trained and qualified Health Care staff. We would like to bridge this gap and we sincerely believe “Better Training Better Healthcare”

The training programs are going to be unique as we will provide in-depth knowledge as well as extensive practical training. Individuals will be trained in various Technical, administrative & managerial areas.

The common element of Patient Safety, Ethics, and Service Quality will be imbibed into each and every individual irrespective of their vocation. For this purpose we have a team of faculty for whom Health Care and Health Care Training is an important issue. Through our common interest and individual skill sets we are sure that together we will be able to build a centre of excellence in Health Care Training.

(3)

OUR PEOPLE

Megha Pusalkar

Megha has done her M.A. in Hospital Management – Nuffield Institute (WHO Collaborative Centre) University of Leeds, Leeds, U. K.She has worked in various hospitals, where she has initiated systems and procedures for both Quality Assurance and the HR departments. She has trained nursing staff, resident doctors, and support service staff on capacity building. She has been the Academic Director for Bharati Vidyapeeth University – Centre for Health Management

Studies and Research. She has designed the program and the course curriculum for both the MHA and the PGDHM courses. Megha has taught at Bharati Vidyapeeth and at Symbiosis on Quality Assurance Systems, Leadership and Health Care Management. To her credit, Megha has conducted and presented a study on Classification of Adverse Events in a Critical Care Setting in the context of developing countries – Study presented at a Technical Committee Meeting for Patient safety at Barcelona. Paper on urban health inequalities published in the IHDP document “Towards sustainable global health” in 2008.She is currently the Director of the Centre for Hospital Human Resource Development.

Interest Areas: Systems Development and Staff Training.

Dr. Shilpa Bhalgat

Shilpa has a BHMS degree and has also done her PGDHM, MHA and MBA. She has 16 years of work experience both in hospitals and educational institutions. She has also done Courses in Six Sigma Green Belt, Services Marketing Management, and Project Management and in Quality Management & Accreditation of Healthcare Organizations.

Shilpa has worked on NABH Projects. She has worked at Pune University and Bharati Vidyapeeth –Centre for Health Management Studies and Research as a Coordinator, Asst Professor and guide and has contributed to the syllabus. She has presented a paper on – “Career options in hospital management “at HOSPICON 2012.She is currently the Academic Director at the Centre for Hospital Human Resource Development.

Interest Areas: Finance Management, Quality Assurance, Human Resource Management, Operations Management and designing courses for health care.

(4)

Kavita Dsouza

Kavita holds an MA in Social Work from Tata Institute of Social Sciences with a specialization in Medical and Psychiatric Social Work.

After acquiring her degree, Kavita worked with a number of NGO’s for women and children on capacity building, documentation, organizing workshops and setting up vocational training programs. She has designed and developed customer centric training programs on customer service, team work, English as a second language. Kavita has worked at Bharati Vidyapeeth – Centre for Health Management Studies and Research as a Coordinator, lecturer and guide. She

has trained the staff at hospitals on customer service and team work. Currently she works with the Centre for Hospital Human Resource Development as the Training Director. She is an NLP practitioner and a certified DISC administrator.

Interest Areas: English Curriculum Design and Development, Capacity Building.

Ms Shilpa Chopade

Shilpa Chopade holds a Bachelors degree in Nursing (B.Sc.Nurse) along with Certifications in Infection control and Advanced Nursing Administration from Medvarsity Hyderabad. She is a certified BLS and ACLS provider (AHA- Symbiosis Pune)

She has cumulative experience of 6 years as Staff Nurse, Nursing educator and Infection control nurse.

She has solid knowledge of comprehensive nursing care procedures and excellent direct patient care skills. Reputation as a self-directed professional with superior problem solving, communication, and quality of patient care. Management skills. Successful in managing time, prioritizing tasks, and organizing projects to improve the quality patient care. She has trained the hospital staff on basic life support, and patient safety.

Currently she is working as HCA programs head at Centre for Hospital human Resource Department ,

(5)

OUR CONSULTANCY SERVICES

Customized Training Programs of staff

Middle Management Training Programs Training for & Leadership in Healthcare Auditing of systems

Customized Training Programs of staff

CHHRD undertakes the various training programs for the hospital staff, tailored as per the need analysis or the requirements of management. The different training modules are designed, developed and implemented as per the cadres, experience, skill sets required and skill sets available. Training is given to the Middle level managers or the candidates aspiring to get/promoted to Middle level Manager’s post.

Here training will be more focused on Team building, Team behavior, On Job Training, Monitoring & Supervision, Delegation, Ordering & Reporting, Administrative Roles & responsibilities etc

Middle Management Training Programs

Training is given to the Middle level managers or the candidates aspiring to get/promoted to Middle level Manager’s post. Here training will be more focused on Team building, Team behaviour, On Job Training, Monitoring & Supervision, Delegation, Ordering & Reporting, Administrative Roles & responsibilities etc

Training for & Leadership in Healthcare

Training will be focused on developing Leaders -Leadership skills, Management skills, Goal setting, management by objectives, Getting the work done, Motivation, Team Building, Group Dynamics, Training the trainers, etc.

Governance and Audit

CHHRD provide consultancy services for auditing the various systems – Clinical, Operations, Admin, Financial, Statutory, medico legal, etc. We also provide services in - Quality audits, Gap analysis, Quality System Development & implementation, Accreditation, etc

(6)

OUR ACADEMIC PROGRAMS

COURSE DETAILS

NSDC COURSES

Sr No

Course Duration Eligibility Affiliation

1 General Duty Assistant 06 months SSC, HSC, ANM HSSC 2 Home Health Aide 06 months SSC, HSC, ANM HSSC 3 Emergency Medical Technician 06 months HSC [ Science] HSSC

CLINICAL COURSES

Sr No

1 Award in the Prevention and Control of Infection

2 months Certificate Course in Healthcare assistant /ANM / GNM / BSc Nursing/ paramedic/ Graduate [BSc],

Pearson International

2 Certificate in Maternity Support Work (QCF) 6 months Certificate Course in Healthcare assistant /ANM / GNM / BSc Nursing/ paramedic/ Graduate [BSc],

3 Certificate in Working in the Health Sector (QCF)

6 months Certificate Course in Healthcare assistant /ANM / GNM / BSc Nursing/ paramedic/ Graduate [BSc],

4 Certificate in Counselling Skills (QCF) 6 months Any medical graduate/ BSc Nursing/ GNM/ paramedic/ Graduate [BSc],

5 Award in Working with Medication (QCF) 2 months Certificate Course in Healthcare assistant / ANM/GNM / BSc Nursing/ paramedic/

6 Certificate Course in Healthcare assistant[House Keeping]

06 months Foundation course in Multipurpose Health Workers

(7)

/ SSC,/ HSC, 7 Certificate Course in Healthcare

assistant[Operation Theatre]

06 months Foundation course in HCA]/ GNM/ BSc Nursing

Autonomous

8 Certificate Course in Healthcare assistant[Infection Control]

Autonomous

9 Certificate Course in Healthcare assistant[Cardiac care Unit]

Autonomous

10 Diploma Course in Healthcare Technology[Operation Theatre]

12 months Certificate Course in Healthcare assistant with specialization / GNM / BSc Nursing/ paramedic/ Graduate [BSc],

Autonomous

11 Diploma Course in Healthcare Technology[ ICU]

12 months Certificate Course in Healthcare assistant with specialization / GNM / BSc Nursing/ paramedic/ Graduate [BSc],

Autonomous

12 Diploma Course in Healthcare Technology[Cardiac Care]

12 months Certificate Course in Healthcare assistant with specialization / GNM / BSc Nursing/ paramedic/ Graduate [BSc], Autonomous

ADMINISTRATIVE COURSES

Sr No

1 Certificate Course in OPD & Diagnostics Management

6 months Foundation Course in Front Office Services /Any Graduate

Autonomous

2 Foundation Course in Front Office Services 06 months HSC,/ Graduates Autonomous

3 Certificate Course in Wards Management 6 months Any Science Graduate/ Diploma, preferably medical or allied healthcare

Autonomous

(8)

Management Diploma, preferably medical or allied healthcare

5 Certificate Course in OT Management 6 months Any Science Graduate/ Diploma, preferably medical or allied healthcare

Autonomous

6 Certificate Course in Operations Management

Autonomous

7 Certificate Course in Quality Assurance Management

Autonomous

8 Diploma in OPD & Diagnostics Management

6 months Certificate Course in OPD & Diagnostics Management

Autonomous

9 Edexcel BTEC Level 5 HND Diploma in Health and Social Care (QCF)

2 years H S C with Science stream Pearson International

(9)

OUR AFFILIATIONS & COLLABORATIONS

In this endeavor, of bridging the gaps and reforming the health service industry we are collaborated with Inamdar Multispecialty Hospital as our Training Partner. The Centre is affiliated to -

National Skill Development Corporation [NSDC] - a Central Government initiative

Pearson International, Pearson Education.

NSDC is a set up and aims to promote skill development and upgrade skills to international standards by catalyzing creation of large, quality, vocational institutions. Its mandate is also to enable support systems such as quality assurance, information systems and train the trainer academies either directly or through partnerships.

Pearson Education is one of the world's biggest education company. Pearson Education's solutions cover a wide spectrum of subjects including business, technology, sciences, law and the humanities. CHHRD has in its basket the courses that help professionals evolve throughout their careers.

Our carefully designed learning tools help students to expand their knowledge, develop their skills and realize their potential.

(10)

Universities & Certifying bodies affiliation –

Healthcare sector Skill council [ HSSC ]

National Skill Development Corporation [NSDC]

The National skill Certification and Monetary Reward Scheme [ STAR ]

BTEC Edexcel

Training Partners

(11)

CONTACT US

CENTRE FOR HOSPITAL HUMAN RESOURCE DEVELOPMENT

IInd Floor, Daulat Building,963,Nana Peth Opp Ahura Builders, Ardeshir Bag, Ma Parvez Road , Nana Peth, Pune - 411002 ;

Phone – 020-26333957; 26308054; Mobile -+91-7774005443 Email- [email protected]