Master of Business Administration Orientation Business Information Management (BIM)







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of Business Administration









Prof. Dr. Eric Bloemen Room A 06 03

Prof. Dr. Claude Doom Room A 05 09

Prof. Dr. Stephan Poelmans Room A 06 03

Prof. Dr. Yves Wautelet Room A 06 04


BIM : Business Information Management

The MBA with a focus on Business

Information Management is a mix of ICT

strategy, Information Systems

Development, Information Systems

Management and Infrastructure.

It covers the development and

management of Information Systems and

related technologies in a business context.


Bachelor of Business Administration

Business Information Management (BIM)

12 credits


30 credits


Business Information Management

(BIM): in English or Dutch

BBA/MBA: Business Information Management (BIM):

– BIM is offered as an orientation in the bachelor and the master Business Administration (BBA / MBA – BIM)

– Course Material - classes – exams and master thesis in English

Master Handelswetenschappen: BIM:

– Dutch students can however opt for a Dutch degree: master Handelswetenschappen – orientation BIM

– General Courses: in Dutch

– Courses Business Information Management: English ! – Each exam – Papers - Master thesis in Dutch !!




Business (MBA)



Business Information Management

Professional Profiles

• Employees that bridge business and ICT.

• Typical Jobs:

CIO: Chief Information Officer

– Project Management: project leader of ICT projects

Business analyst:

• analysis of business requirements,

• Working with management, ICT & end-users , • Evaluating alternative ICT solutions.

Business/Process Consultants

CRM consultant (customer relationship management)

– … • Skills – Communicative – Management skills – Analytical skills

No programmers !














3Bachelor 1Master Databases ICT Infrastructure Application Development Project Management Orientation Assignment

ERP & Business Process Design

Design of BIS

Systems Development

ICT Governance &

Operational Management Business Inteligence

ICT Strategy and Architecture


Carreer path

• Earlier days:

– Programmer Technical analyst  Business analyst  ICT Manager

• Now:

– Junior Business analyst  Senior ... – Team leader  Project leader 

Services manager  CIO

– Junior Services manager  Senior ...


5 ICT-profiles with the biggest number

of vacancies (Belgian Labour Market)

• 1) ICT architect, consultant & analyst

– 2500 open profiles

• 2) ICT business consultant

– 1900 open profiles

• 3) System developer

– 1600 open profiles

• 4) Infrastructure operations &


– 1600 open profiles

• 5) Software developer


The division of 136 000

ICT-employees over the 12 profiles

researcher hardware developer software developer ICT business consultant ICT architect system developer

web designer & developer project manager

sales & marketing operations & maintenance service helpdesk customer service

: Profile Business-ICT

( Survey in the

Belgian ICT


Course: ICT-governance

Claude Doom

• ICT-governance and Operational Management 1. CobiT governance

2. ITIL operational management

3. Specific problems and topics in ICT governance and -management.

COBIT and ITIL enable IT managers to optimally manage an ICT environment based on “Best

Practices” and generally accepted guidelines.

The objectives of this course are:

– The student learns what ICT governance is and how this is related to corporate governance

– The student learns how to manage an operational ICT service department.


• ICT-strategy and architecture

1. ICT strategy and architecture

1.1. The strategy phase

1.2. The architecture phase 2. ICT exploitation

2.1. Overview of ICT exploitation 2.3 ICT Outsourcing

3. ICT project management


ICT-strategy en Architecture



ERP & Business Process Modeling

Yves Wautelet

ERP: Enterprise Resource Planning, e.g. SAP, Oracle

• Part 1: Fundamentals of Business Process Modeling:

– RUP/UML profile for BM, BPMN, i*, …

• Part 2: the life cycle of an ERP application:

– The costs, benefits and consequences from a managerial point of view

– Evolution of ERP & integrated software solutions – Illustrations with MySAP ERP

• Part 3: hands-on experience with Microsoft Dynamics Navision + guest speaker



Business Intelligence Methods

Stephan Poelmans

• Part 1: Designing Data warehouses

– Star and Snowflake Schemas

• Part 2: Reporting and Queries:


– OLAP Cubes

– Application and illustration with Ms Excell and Ms SQL Server

• Part 3: Data Mining

– Supervised learning (production rules) – Unsupervised learning (clustering)



Systems Development & Economics

Yves Wautelet

• Systems Development:

– I. Information systems: general methods – II. UML: divers diagrams

– III. Case-studies, based on UML – IV. Exercises with UML

• ICT-economics:

– Cost/benefit analysis of ICT projects – “Business Value” of ICT applications – Cost accounting of ICT services


Course DBIS

(Design of Business Information System)

Real life software project that must be resolved in group using a structured development method (RUP)

Phase 1: Inception (project scope)

• Analysis of the business processes & user requirements • Elaborating alternative solutions

• Cost analysis of different alternatives • (Iterative) project planning

• Design of a preliminary database diagram

Phase 2: Elaboration (mitigate key risk items)

• Elaborate on the chosen solution • Refine the analysis

• Produce an object-oriented design (with UML Models)

• Elaboration of the physical database model (with SQL Server) • Design of a prototype


Possible Master thesis:

(in English or Dutch)

• Traditional Master thesis:

– Research paper on related topics in ICT en Information Management

– Ex.: ERP, Business Intelligence, Cloud

Computing, Social networks, ICT Governance…

• Master Project:

– Work in a company on ICT related subjects – Ex.: Colruyt, SAP, KPMG …


Prof bachelor

Master BIM

(schakelprogramma – bridge program)

• Minimal self-study is necessary:

– Introduction on Databases – Project management : basics

• Most important:

– Motivation for ICT related topics


Some Vacancies

Business Consultants / Process Consultants:

• As a Cap Gemini consultant, you design holistic solutions, business cases and roadmaps in order to deliver business benefits to our

clients. You work as a team leader, team member or client advisor in a wide range of areas: business analysis, business process

analysis/modeling/design, program management, program

roadmap definition, change management and business/IT

transformation. You communicate at different levels with multiple

business and support departments.

Required Profile

• You obtained a degree in IT or Economics and you gained at least 3 years experience in - and knowledge about - the business.

• You have a track record in business analysis, program management or

management consulting.

• You are trilingual (NL/FR/EN) and possess strong communication, negotiation and relationship management skills.

• Furthermore, you have good project management and process modeling skills.

• You are highly result-oriented and able to deal effectively with diversified organizations.


Some Vacancies…



• * You are responsible for Siebel configuration and/or projectmanagement on the various Siebel projects;

* You will work together closely with the other members in the project teams.

* You take ownership of complex assignments (e.g. starting

new projects, set up a technical environment) and guide

junior programmers; • Profiele:

• The ideal candidate:

* has a university degree in a economics/IT related


* is willing to invest in the own career and eager to learn;

* likes to work in a team and is flexible in working on various projects;

* speaks Dutch, French and English; • …


Some Vacancies…

Business Analysts - Banking Specialists

Company: Callatay & Wouters

Location: België-Brussels Hoofdstedelijk Gewest

Salary: to determinate according to your experience

Date: 12 Mar 2012

Job description:

As a Business Analyst, you work:

internally, at the head office: you participate in our Products’ evolution by carrying out market

studies and writing business requirements at our clients’ site: you participate in implementation

projects of our products by defining user requirements, carrying out gap analysis and configurations and following up user tests











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