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European Consumer Centres Network

TOURISM IN SLOVENIA

This brochure will provide you with information on driving in Slovenia. You

will find practical advice and important legal information covering the

different topics. We have tried to include all the relevant information

concerning travel to Slovenia and your stay in Slovenia; however the

information provided is not fully detailed on all points and should be

viewed as a guide not as a verbatim statement of the law.

Driving in Slovenia

Papers

♦ The minimum age for driving in France is 17 years when an adult of at least 30 years having the driving license for at least 7 years is present. The minimum age for driving without necessary presence of such an adult is 18 years and 6 months. Children must be at least 12 years old to sit in the front seat. Under 12 years, they must be seated in the rear and, as in the front, use a seat belt, or an approved child seat.

♦ It is compulsory to carry your driving licence (vozniško dovoljenje), car registration papers (prometno dovoljenje) and insurance documents. EU driving licences or International Driving Licences are accepted for driving in Slovenia.

Speed limits

♦ On the Slovenian roads generally your speed is limited to:

- 50 kmph in residental areas

- 90 kmph on all roads where not otherwise indicated - 100 kmph on the roads, reserved for motor traffic

- 130 kmph on motorways

- 25 kmph on cycle tracks

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♦ Please note! In Slovenia, there are several fixed radar traffic detectors on the motorways and roads, reserved for motor traffic, which photograph vehicles not complying with the speed limits. The positions of these radar controls are usually indicated with the word RADAR.

♦ If you exceed the speed limit, you may be fined from 41,73 € to 500,75 €. Be aware also that, depending on the speed, your licence as well as your vehicle can be confiscated (for speeds equal to, or exceeding 50 km/h over the limit).

♦ A policeman can impose a fine on the spot for traffic violations; if the fine is paid within 8 days it is reduced by 50%. Foreign drivers who refuse to pay a fine on the spot can have their passport and other documents taken from them and can be brought before a police court judge.

Traffic rules and safety

♦ Priority to traffic coming from the right applies, unless there is a road marking indicating that you have priority.

♦ It is compulsory to use the safety belt also at the back seat, provided that the car has safety belts at the back. In the event of a police check, there will be a fine of 83,46 € for anyone not wearing a safety belt.

♦ Mobile telephones may not be used while driving, unless you are using a “hands free” system. In the case of a police check, you may be fined with 83,46 € when disrespecting this rule.

♦ It is compulsory to have passing lights turned on while driving also during the day. The fine for not having the lights turned on is 125,19 €. Fog lights can be used when visibility is reduced to less than 50 metres. Foreign drivers are recommended to carry a spare set of electric bulbs for their vehicle (compulsory for residents).

♦ From 15 November to 15 March and, beyond these dates, during winter weather conditions (e.g. during snowfalls, black ice, etc.) private cars and vehicles up to 3.5 t must have winter equipment as follows:

• winter tyres on all four wheels or

• summer tyres on all four wheels + snow chains in car boot

In both cases, the minimum tyre tread depth must be 3 mm. Vehicles over 3.5 t must have winter tyres at least on the driving wheels or summer tyres on all four wheels + snow chains in car boot. This regulation now applies to vehicles with foreign registration plates but only during winter weather conditions (e.g. during snowfalls, black ice, etc.)

♦ While reversing all four indicators must be switched on.

♦ If a vehicle breaks down at night and its technical condition does not make possible the use of all four indicators, the driver must, beside using the warning triangle, adequately mark the broken down vehicle (a yellow flashing light, a torch).

♦ If the driver refuses to comply with the police officers order, continues to drive and with his driving or vehicle obstructs or threatens traffic safety, his vehicle is removed from traffic and retained up until 24 hours. If the fine is paid immediately, it is reduced by 50 %.

♦ Driving restrictions for all vehicles exceeding 7.5 tons of the maximum permitted mass are in force every Sunday and every bank holiday from 06.00 to 22.00 and every Saturday form 06.00 to 13.00.

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Alcohol and drugs

♦ Permitted Alcohol Content in Blood:

• 0.5 gram alcohol per a kilogram of blood for all drivers of private vehicles and motorcycles

• 0.0 gram alcohol per a kilogram of blood for all professional drivers (C,D,E).

♦ Fines for driving with excess alcohol in the blood are from 125,19 up to 500,75 € and for driving under the influence of drugs minimum of 500,75 € and suspension of the driving license.

Traffic accident

♦ If you are involved in an accident in Slovenia, you should immediately notify the police (dial 113). The police will also notify the emergency rescue.

♦ You have to wait at the scene of the accident until the police arrives and must not drink alcoholic beverages or use drugs while waiting. You may only leave the scene of the accident in order to assist the injured and in order to notify the police. After that you must immediately return to the scene of the accident.

♦ Your insurance should cover any injury or damage that you may cause to another party and may include cover of any legal costs that may be incurred. Please check details with your insurer before travelling to Slovenia.

♦ Your agent should provide you with a Green Card (“zelena karta”) which must be displayed in the car windscreen. This serves as proof of valid liability insurance and is accepted throughout Europe in countries which are signatories of the Green Card System. It is not mandatory to have a Green Card when travelling within the EU if you bring your certificate of insurance. However, a Green Card can serve as easily recognisable proof of third party insurance.

♦ The insurance agent will also provide an accident report sheet which should always be kept in the car. Slovenian insurance association has implemented the European report sheet on a car accident, prepared by the international organisation of European insurance associations - Comité Européen d'Assurances (CEA).

♦ The report sheet is to be filled out at the scene of the accident; it is purely a statement of facts not an establishment of blame. But do not sign any paperwork if you do not understand it, it can be used as evidence. Information required includes: place of accident, names of witnesses, names of drivers with driver licence details, and details of the insurers. Try to be as precise as possible in the description of the accident.

♦ In the event of an accident with no serious injuries, and if both drivers agree on the facts, there is no obligation to contact the police, however all parties must still complete the accident report in order to benefit from insurance.

♦ Both parties then sign the completed document. If a driver refuses to sign the form, make a note of the registration number and take the details of any witnesses or police officers.

♦ Once the form has been successfully filled in, you have to immediately return it to your insurer. If neither driver has a report form available then the report can be done by letter.

♦ If it is a serious accident, and you need to be hospitalised, the authorities will deal with the paperwork on your behalf. If you are not hospitalised, but feel the consequences of a shock etc. get a medical certificate stating your injuries.

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♦ In case of an accident in Slovenia, as a general rule, Slovenian law will apply to determine responsibilities and compensation of undergone damages.

♦ If you are not responsible for the accident, the directive 2000 / 26 / EC of May 16, 2000 allows you to demand a compensation in your country of place of residence.

♦ Your insurer, or yourself, should contact the representative of the opposite insurance company in your country. Every European insurer indeed has to appoint a competent correspondent in the other member states. You should receive an offer of compensation . If you have difficulties to find the coordinates of this interlocutor, you should contact the body created for that purpose in your country.

If the accident was caused by an uninsured or unidentifiable car, you are entitled under Community law to compensation from the motor vehicle guarantee fund of your country.

Toll Roads

♦ A motorway (avtocesta) on which tolls are charged is indicated usually by a green sign

♦ Blue signs indicate roads, reserved for motor traffic (cesta, rezervirana za motorna vozila) on which no toll is charged.

♦ Toll can be payed the following ways:

• using an Electronic ABC tag (1st class vehicles only - the automatic cash-free toll collection system (ABC system) the transfer is conducted via automatic

communication between the electronic tag in the vehicle and the antennas by the ABC track, where you can drive up to 40 km/h on express lanes and up to 5 km/h on combined lanes on toll stations)

• using DARS card or DARS card Transporter (usage: drive up to the toll booth and lift the card up to the spacial device. The gate opens and the toll charge gets deducted from the card. After the card gets empty, there is no reason to throw it away - one can always fill it with a desired amount at any toll station)

• by credit cards (accepted credit cards are: Activa, American Express, Diners, DKV, Eurocard Mastercard, EuroShell, Magna, NLB group, OMV, Ressa, UTA, Visa)

• with Monthly Toll Passes (Frequent motorway users with a 1st or 2nd toll class

vehicle can pay tolls in a monthly lump sum for one toll road or a particular section of the toll road between two toll stations. A monthly toll pass is valid only for a

determined vehicle and a particular section of the toll road; the pass is not

transferable. Monthly toll passes are paid for one calendar month in advance. The pass price is set by multiplying the toll for the motorway or its section by 40.)

• in cash (accepted currencies: EUR, USD, CHF, HRK)

♦ When you enter the motorway, at the first toll station, you will take a ticket from the gate machine. The price is based on the distance travelled and category of the vehicle (car, camper, caravan, lorry …etc). Automatic toll machines, as well as toll stations with personnel, take credit cards or coins and give change; and, if required, receipts. You do not have to sign a receipt when you use a credit card. Note, however, that debit cards are not accepted.

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♦ For more information on toll, including stations and prices, visit:

http://www.cestnina.si/Default.aspx?lang=2.

Petrol/Fuel

♦ Generally fuel is more expensive along the “” than at supermarkets.

SLO EN DE

Neosvinčen bencin Unleaded gazoline Bleifreies Benzin

95 ali 98 95 or 98 95 oder 98

Diesel Diesel fuel Diesel Kraftstoff Avtoplin (LPG, GPL) LPG LPG

♦ Major credit cards are accepted. Generally you can pay at the booth, or in certain cases by inserting your card into the machine near the pumps.

Parking in France

♦ Pay-meters: Parking-meters (“parkomati”) are common in larger cities in Slovenia. It is possible to pay by cash or by mobile phone. Be sure to have enough change as the parking-meters do not return any change! In the future it will be possible to pay by a special chip-card. The menues on the parking-meters are available in English, German and Italian. Every machine is also equiped with a telephone number for additional information or to report defect. Possible times of parking are from 30 up to atmost 120 minutes. Unless indicated otherwise, parking is free of charge from 7pm to 9am and on weekends, public holidays, and during the whole of August. Smaller towns often offer free parking from noon to 1.30pm. The tariff and time limit are written on the machine.

♦ The fine for prohibited parking is 41,73 €.

♦ Important: illegally parked vehicles may be clamped or towed. If your car is wheel-clamped in Ljubljana, you can call 01 2300160 or go to Blagajna lisic, Mačkova 1, Ljubljana for payment (working hours – weekdays 6-22, weekends and night hours 22-6 on Krekov trg Ljubljana). If your car is towed in Ljubljana, you can call 01/257 30 92 or 051/358 832 or go to Blagajna pajkov, Cesta dveh cesarjev, Ljubljana. In such case, 66,77 € will have to be paid if the car is towed and 35,47 € if it was wheel-clamped (70,94 € if it happened during Sunday, holidays or night hours). A list of towed vehicles for Ljubljana can be found at:

http://www.jh-lj.si/index.php?p=8&k=549.

Car rental

♦ If you rent a vehicle, you should know that it is always the paper contract which you sign in the agency when picking up the car that prevails. This is especially true for prior bookings made via Internet. Therefore you should always verify that the final contract includes all the options which you prior selected on Internet. Do not hesitate to take time to read again the contract, to ask questions on the coverage of insurances signed etc.

♦ Have a close look at the car and report immediately any damage, bump etc. you discover.

♦ Another advice: ask for the opening hours of the agency, to be able to return the car in person. If you leave the vehicle on the parking of the company outside the opening hours, you can be held responsible for damages caused to the vehicle.

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Important phone numbers:

Police emergencies (Policija) 113 Fire brigade (gasilci), Medical emergency - first aid (Prva pomoč)

112 European emergency line 112 AMZS - Automobile

Association of Slovenia –

Road Assistance

1987

AMZS – Traffic Information +386 (0)1 530 53 00

ETC (Electronic Toll

Collection) Information

080 1503

Reports on road traffic conditions on radio Slovenia: Radio Slovenia: 88.5, 90.0, 91.8,

92.9, 94.1 and 96.4 MHz FM - tourist information - every day 9.35 a.m. and at 6.35 p.m.

If you, as a foreign consumer, are feeling mistreated by a French professional, the European Consumer Centres (ECCs) will be pleased to help you to find an amicable settlement of the dispute. You can find further information and a complete list of all ECCs under: http://europa.eu.int/comm/consumers/redress/ecc_network/index_en.htm

References

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