UQconnect Email+ for Life
Basics
Course Objectives
• Read, Send, Reply to and
Delete e-mail
• Locate and use addresses
in an address book
• Send receive and open
attachments
• Use folders to manage e-
Notes
Table of Contents
Getting Started ... 4
First Time Sign In Only ... 5
Screen Overview ... 6
UQconnect Email+ for Life Features ... 7
Attachment file types blocked by UQconnect Email+ for Life ... 10
Incoming Mail and Responding to Mail ... 11
Contacts ... 15
Calendar ... 16
Quick Tips ... 17
UQconnect Email+ For Life Mail ... 17
UQconnect Email+ For Life Calendar ... 17
UQconnect Email+ For Life Contacts ... 18
Help ... 19
Exercises 1. Creating and Sending an Email ... 7
2. Read and Reply to Email ... 11
3. Move/File a Message ... 12
4. Print a Message and the Attachment ... 13
5. Create an Appointment ... 16
6. Organise a Meeting ... 16
UQconnect Email+ for Life is designed to help you manage the way that you organise day to day affairs of your business and personal life. It is a collection of assorted tools that allow you to manage your communication with colleagues, friends and associates. The tools available for use include Mail, Calendar, Contacts and Tasks. If you have used Microsoft Outlook before then UQconnect Email+ for Life will be very familiar.
Please Note: to get the most of UQconnect Email+ for Life you should use Internet Explorer 7or higher. You can use other browsers (eg. Firefox, Safari) but you may not get full functionality.
Getting Started
UQconnect Email+ for Life can be accessed in one of two different ways via the web.
1. It can be accessed via the tab thru my.UQ Note: If you use this method you only have to login the once using your normal my.UQ login.
or
2. It can be accessed by typing the
address https://www.exchangelabs.com directly into the browser. Note: If you use this method you must enter your “Nice Name”
login. Eg. [email protected]
If you wish to access UQconnect Email+ for Life via a windows based or Macintosh based mail client such as Microsoft Outlook or Mac Mail, for example, then some setup instructions can be found at the following link…..http://uqconnect.net/helpdesk/student/email/
Please note: The “Nice Name” logon can only be used if you are accessing Outlook live (https://outlook.com) directly to view your emails.
For all University of Queensland myUQ logons you must use your student number to sign in.
It is not possible to change your student number logon to a “Nice Name”
logon.
If you are unhappy with your existing “Nice Name” id you can request a change. Think carefully before requesting a change as a brand new account will be created and everything associated with your current LIVE ID will be deleted.
It is your responsibility to backup your Email.
Note: Your [email protected] will be automatically redirected to your new account.
See http://uqconnect.net/helpdesk/student/email/ for more information
First Time Sign In Only
The very first time you sign in to UQconnect Email+ for Life you will need to complete a few items on the account information page.
It is necessary to reconfirm your password to enable the account set up to proceed.
You are strongly encouraged to change your password to something memorable.
The alternate email address is very important if you forget your password. Remember that if you provide a false email address here and forget your password you are unlikely to be able to access you account.
Note: Once you have completed this screen and chosen the I Accept button at the bottom you will not see it again when you log in.
You have to sign in again after acceptance using your new password
When you sign back in you will be asked to complete some choices relating to Outlook Web Access.
Choose English (Australia) as the language and the current time zone as Brisbane (GMT+10)
Choose OK
Screen Overview
For optimal results UQconnect Email+ for Life is best viewed using Internet Explorer.
Mail & Favourite Folders Pane
Allows quick access to Mail Folders (only e-mail related) and the Favourite Folders can be customised with the folders you use most
often.
Message Pane
This reading pane will display the messages as selected from the Mail Folders in your inbox, sent items etc. This provides access to
all of the tools available in UQconnect Email+ for Life and the toolbar provides access to the commonly used tools in UQconnect
Email+ for Life.
Reading Pane Allows the user to read their emails by acting as a preview of the message. Optional to turn it on or off.
Options/Log Off Buttons
Options: Provides access to the different options available in UQconnect Email+ for Life. Options included will vary depending on
the area selected ie. Mail, Calendar, Contacts or Tasks Log Off: For the user to log their account out once finished with
Navigation Pane Provides centralised navigation and allows you to easily switch between Mail, Calendar, Contacts and Tasks
UQconnect Email+ for Life Features
UQconnect Email+ for Life has the following features
Calendar
Provides you with a daily, weekly or monthly view to plan your lifeContacts
This is your list of personal or business contactsTasks
This is your electronic of things to do listExercise 1 Creating and Sending an Email
Make sure you are in the Inbox of the Mail section of Mail + for Life.
On the Inbox toolbar to the right, point and click on the little arrow next to New, and then click
Message or just press New on the toolbar.
Enter recipient names in the To:, Cc:, or Bcc: Fields (To field: A message is for the recipients, Cc (carbon copy) field: A message is for information only and Bcc (blind carbon copy) fields: A message is for information only but the names of the recipients in the Bcc box aren't visible to any other
recipients.). Separate addressee names with a semicolon (;). Note:
To view the From and BCC fields you will need to switch them on through the
Options button.
To select recipient names from a list in the Address Book, click the Address Book button on the Message ribbon or the To, Cc or Bcc buttons.
If you type in the addressee names rather than use the
address book and the name is not unique you will be asked to choose from a list of the
ambiguous names that will appear once you click send.
Optional: Once you have entered a subject and a body you can mark the message important by pressing the exclamation mark on the toolbar.
If you need to save a copy of the message prior to sending it, click on the Save button and the message will then be copied into the drafts folder in the Mail folder pane.
Select the paperclip button on the Message ribbon to attach a file to the message.
The Attach Files – Webpage Dialog allows you to browse to the document you wish to attach.
Note: You can attach up to 20mb’s worth of attachment
You can then send the email by pressing the Send button.
The message will then appear in your Sent Items folder in the Mail
& Favourite Folders pane.
Attachment file types blocked by UQconnect Email+ for
Life
There are two levels of attachment security. Access to Level 1 files is blocked and can't be changed.
When you receive an attachment with a Level 2 file type, you will be prompted to save the file to your hard disk.
If you have inserted an attachment file type that is blocked by UQconnect Email+ for Life for security reasons it will be removed prior to delivery. These file types, such as .exe, .bat, .scr, and .js, are blocked because they can potentially contain viruses.
Level 1 - File extension File type (Automatically blocked)
.ade Microsoft Access project extension .mdw Microsoft Access workgroup information .adp Microsoft Access project .mdz Microsoft Access wizard program .app FoxPro generated application .msc Microsoft Common Console Document .bas Microsoft Visual Basic class module .msi Microsoft Windows Installer package
.bat Batch file .msp Windows Installer patch
.chm Compiled HTML Help file .mst Visual Test source files .cmd Windows NT Command Script .ops FoxPro file
.com Microsoft MS-DOS program .pcd Photo CD image or MS Visual Test compiled script
.cpl Control Panel extension .pif Shortcut to MS-DOS program
.crt Security certificate .prf UQconnect Email+ for Life profile information (msrating.dll)
.csh Unix shell script .prg FoxPro program source file
.exe Program .reg Registration entries
.fxp FoxPro file .scf Microsoft Windows Explorer command
.hlp Help file .scr Screen saver
.hta HTML program .sct Windows Script Component
.inf Setup Information .shb Shortcut into a document
.ins Internet Naming Service .shs Shell Scrap Object .isp Internet Communication settings .url Internet shortcut
.js JScript file .vb VBScript file
.jse Jscript Encoded Script file .vbe VBScript Encoded Script file
.ksh Unix shell script .vbs VBScript file
.lnk Shortcut .wsc Windows Script Component
.mda Microsoft Access add-in program .wsf Windows Script file
.mdb Microsoft Access database .wsh Windows Script Host Settings file .mde Microsoft Access MDE database .xsl XML file that can contain script .mdt Microsoft Access add-in data
To delete an attachment that is blocked before you send the email, just left mouse click the attachment once and press the delete key on the keyboard.
Incoming Mail and Responding to Mail
Exercise 2 Read and Reply to Email
Open an Incoming email by selecting the Inbox from the Mail & Favourite Folders pane and double click on the specific message in the reading pane.
Note: To help find a message the view can be sorted by clicking on the Message Pane Arrange by: column heading. You can arrange by Date, From, To, Size, Subject, Type, Attachments, Importance, Flag Due Date or Flag Start Date.
You can also choose to sort in ascending or descending order.
You can delete a message by pressing the delete button on the toolbar in the message or on the delete button in the Message Pane
Choosing Reply will allow you to send a response to the sender by typing in the body of the message. (Note:the original message will be included in the response but not the attachment) Choosing Reply to All will allow you to send a response to the sender and the other
recipients of the message. (Note:the original message will be included in the response but not the attachment)
Choosing Forward will allow you send a copy of this message to a third party including the attached files. Enter the recipients and any additional message prior to sending.
Exercise 3 Move/File a Message
Click on the Move to Folder button on the toolbar in the Mail Message Pane.
Choose Move to Folder….
If you do not currently have a folder to move the message into then on the Move to Folder pop up window select the view you wish to create the new folder in.
Choose the Create New Folder button at the bottom
You can create as many folders as you need in one go by simply repeating the above steps.
Once you have created your folder(s) you can choose the Move button at the bottom to move the message to the folder.
The message now appears in the folder you have created and chosen. It is no longer in the Inbox.
Note: Once you have created folders it is possible
to move message between the Inbox and a folder by clicking and dragging with your mouse.
If you choose the Copy to Folder option you place a copy of the message in the selected folder and it still appears in the Inbox.
Note: This message is still included in your mail quota whilst it is in a folder within the inbox.
You do, though, have a 10 Gigabyte storage limit.
Exercise 4 Print a Message
In the Message Pane open the message you want to Print
Press the Printable View button
Make your print choices and choose Print
Note: It is not currently possible to print the message and the attachment at the same time.
You need to open any attachment separately in order to print it.
Exercise 5 Customising Student Email+ for Life
This allows you to setup options specific to your email account such as a signature or out of office reply.
Choose the Options button at the top right hand corner of the screen
Customize options (default view)
Mail Alter mail options, Enter a signature, Change the message format and tracking options
Regional Set language, date and time options
Spelling Choose the dictionary language and spelling options
Calendar Set the working week display, reminder and automatic processing options General Alter the appearance, name resolution and accessibility options
Organize Options
Out of Office Set up, modify and enable Out of Office messages
Inbox Rules Create and manage rules to control the way your Inbox handles messages
Security Options
Junk E-Mail Control how junk email is filtered and manage the safe and block senders list
Click on My Mail at the top right hand side of the screen when you have finished to return to the Inbox.
Contacts
In addition to the Universities Global Address book, the Contacts folder is your e-mail address book and information storage for the people and businesses you want to communicate with.
Exercise 6 Address Book/Contacts
Use the Contacts folder to store the e-mail address, street address, multiple phone
numbers, and any other information that relates to the contact.
You can create a new contact by choosing the New button in contacts view and filling in the information in the window that opens up or by Right Mouse clicking a name in an email and choosing Add to Contacts.
Calendar
The UQconnect Email+ for Life Calendar is the calendar and scheduling component of UQconnect Email+ for Life, and is fully integrated with e-mail, contacts, and other features.
You can view a day, week, or month at once. With Calendar you can:
Exercise 7 Create an Appointment
Choose the New button to create an Appointment
Fill in the details such as Subject, Location, Start and Finish times. Set a reminder and add extra detail and even attachments.
Save and Close the appointment to enter it into the calendar.
Exercise 8 Organise a Meeting
Choose the black arrow beside the New button to create an Meeting Request
Fill in who is Required to attend and who is Optional. Enter their email addresses in the appropriate field. Also fill in the details of the meeting such as Subject, Location, Start and Finish times. Set a reminder and add extra detail and even attachments.
Quick Tips
UQconnect Email+ For Life Mail
Mail Essentials
How Do I? Click
compose a new message
New Button send a message
Send Button Receive messages
Send/Receive button Delete a message
Delete button
Mail Features
How Do I? Click
Add an attachment
Attach button reply to a message
Reply Button forward a message
Forward Button
Sort Messages Click on the column heading and choose from list
Managing Mail
How Do I? Click
Show/Hide Reading Pane
Click the View button Create a mail folder
Click the Move to Folder button and Create the folder Move a message Click and drag the message to the desired folder
Delete a folder Right Mouse Click the folder and choose Delete
UQconnect Email+ For Life Calendar
Calendar Essentials
How Do I? Click
Access the Calendar
Calendar button
See the working week Select Work Week button See the full week Select Week button
See a month Month button
See the day in the navigator
Day button See today
Today button
See a specific date
Use the Calendar Date Navigator in the top left hand corner
Calendar Appointments
How Do I? Click
Schedule Appointments
New Button
Re-schedule Double-click appointment
Schedule an event
Choose the All day event tick box when creating an appointment or meeting
Delete an activity
Delete button Schedule recurring
appointments
Click the Recurrence button Print your schedule
Print button at top right hand of screen
Calendar Meetings
How Do I? Click
Schedule a Meeting
Click the black drop down arrow on the New Button Accept a meeting request
Open meeting request press Track meeting responses
Open scheduled meeting press Tracking Tab Cancel a meeting
Open Meeting Click cancel meeting button
UQconnect Email+ For Life Contacts
Contact Essentials
How Do I? Click
Create a contact Add more details for a contact
Double click contact to edit Delete a contact
Delete Button or Right-click and select Delete
Create a distribution list
Choose the black drop down arrow next to the New button and select Distribution List
Organise contacts Click the column heading and choose from the list send E-mail to a contact
Choose the New Message to Contact button
Help
To Use Help
1. Press the blue question mark button and the UQconnect Email+ for Life Help will appear 2. The displayed help will be relevant to the section you are in
3. Alternatively type search text into the search box at the top right.
