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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Mobile Application Development

Options

Joel Poythress

AT&T AMAP – Advanced Mobile Applications Practice

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© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property

What is your Strategy?

Mobile

Service

Brand

2

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

4 Aspects of Decision-Making

3

• Gartner MEAP Magic Quadrant 2011

Industry View from IDC and Gartner

Gartner Magic Quadrant Leaders

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© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property

Our Strategy

…to any device,

anywhere, anytime.

To flexibly deliver

integrated content,

applications and

services…

Mobile Productivity

As a Service

Network Sourcing

4

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© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property

AT&T Advanced Mobile Applications Practice

MOBILE

PLATFORMS

PROFESSIONAL

SERVICES

DEVICES

APPLICATIONS

ANY CARRIER, ANY DEVICE, GLOBALLY

F ULL Y MANAGED S IN GL E B IL LI NG

SINGLE POINT OF CARE

AT&T

Network

• Native & Platform

development

capability

• Omni-Channel:

native, hybrid, web,

sms, etc.

• Full lifecycle services

• Cloud/Managed

services

5

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

AMAP Delivers End-to-End Application Solutions

6

Internal / External Mobile App Stores

B2B Applications

B2C Applications

• Tier 1, 2 and 3 support

• Application Support

• Device Support

– Spares Management

– Advance

Exchange

– Warranty

Management

• Hosted solutions

• SaaS

Help Desk Support Managed Solutions

• Enterprise Mobile Strategy

• Application Ideation

• Mobile Marketing

• Governance & MCOE

• Business Transformation

• Solution

Architecture

• Platform Consultation

• Lifecycle Planning

• Great Plains

• Web

Services

• Oracle

• SAP

• Legacy

Systems

• SQL

• Staging

• Loading

• Provisioning

• Kitting

• Testing

Strategy & Vision Solution Design

& Architecture Solution Development

& Integration Solution Deployment

Mobile Web MD

Location API’s & Services M Platform

HTML5 Native Hybrid

B2E Applications

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Choose an App Development Model

7

Smart Client

• Low-cost tools

• Unique device

capabilities

• Ability to store &

forward data

• Specialized

development skills

by mobile OS

• Leverage MEAP

Rich Internet

Applications

• Tools from desktop

Web application

development

• MS Silverlight

• Adobe Flash (ActionScript,

Flex)

• Sencha Touch

• Container-based

(e.g., Adobe Flash

Player required)

Mobile Web

• HTML5 and

JavaScript

• Supported by

mobile browsers

that support

WebKit

• Leverage Web

development

resource skills

The decision impacts Total Cost of Ownership through the entire

application lifecycle, and each model comes with its own set of

challenges and risks.

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

HTML5 vs. Native Application

8

Rich

Reach

Support offline mode

Enforce local

business logic

Complex logic &

integration

Leverage device

capabilities

Ubiquity

Easy to use,

minimal training

Time to develop &

deploy

Extend simple

intranet apps

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Mobile Web

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• This is the lowest common denominator to

mobilizing backend’s across multiple end-

points

• User experience is generally compromised

due to browser limitations

• Has emerged in recent times as a viable

option for non-smartphone devices

• Satisfies stringent security requirements since

SSL is commonly used across desktops and

has been in use for several years.

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

HTML5

10

• Most promising framework for leveraging

web technologies.

• Unfortunately, it’s greatest strength in terms

of diversity of frameworks has also led to

fragmentation.

• Technology has not evolved and applications

have performance drawbacks.

• Can only be used as a viable option if the

application can invest in a single framework

and if the technology involves in the next

year.

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Platform

11

• Encompasses native, mobile web and HTML5.

• Abstracts the development from specific SDK’s and

frameworks.

• Applications can be deployed rapidly and changes

can be pushed dynamically without having to

update the platform appstore.

• Provides administrators with full management

support for applications and also low level device

management features.

• May not be the best option if there is only one

application or a single device platform.

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Make a Choice Between Native-Only or MEAP

12

Native Hybrid Client

Development Platform Solution

+multiple devices

+configurable/reusable

components (interface &

data connectors)

+visual dev tools

+provisioning & updates

-platform/tool investment

+Optimized to device/OS

+Store & forward capable

+On-device features

+Low cost tools

-increased effort to support

additional device types/OS

-provisioning & updates

-rapid obsolescence

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Solution Model Designs

13

Local

HTML Local

HTML Local

HTML

Local

HTML Local

HTML Local

HTML

Local

HTML Local

HTML Local

HTML

App

App

App

Hybrid Approach

Basic backend infrastructure components for the State of Michigan

remain the same regardless of mobile application development choice

App

App RSS RSS RSS RSS RSS

www.xxx.gov

SQL

DB

App

App

App

Data Center

Server

Mobile Data

Mgr.

Platform Approach

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

AT&T MEAP

What is AT&T MEAP?

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Comprehensive suite of products and services that enable

enterprises to design, build, deploy and manage dynamic mobile business to business

(B2B)/business to enterprise (B2E) and business to consumer (B2C) applications

• Simple to complex solutions, from small to

enterprise grade customers, custom to

niche offers

• Efficiently “mobilizes” back-end

applications to run on the operating

systems of a variety of devices

• Delivers integrated content, applications

and services to nearly any device,

anywhere, anytime, for both employees

and consumers.

• Life Cycle Management – from

requirement gathering to management,

deployment and support.

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

• Increased agility and real-time, over-the-air

access to critical applications

• Adaptable to business needs and IT requirements

• Extensive tools for managing, monitoring, and

troubleshooting from end-to-end (backed by 24/7

enterprise-grade support)

• Potential return on investment (ROI) and cost

reductions

• Better information flow to improve worker

utilization.

• Predictive security network, device, and

application levels. End-to-end tested and

certified

• Single source, single contract and bill from AT&T

• Native and Platform development capability

15

AT&T MEAP

Why AT&T MEAP?

Build

Manage

Design

Deploy

Enhance

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Government to Citizens (G2C) –

Leveraging Mobile Applications for

Your Customers and Consumers Can

Help You:

• Provide citizens with instantaneous

access

• Improve citizen experience

• Gain citizen insight,

demographics,

and preferences

• Proactively

reach

citizens in

a new channel

of engagement

• Enhance

customer service

Government to Government (G2G) –

Extending Business Applications to

Employees and Partners Can Help

You:

• Leverage existing customer resource

management (CRM) investments with

application enhancement

• Potentially increase employee

productivity

• Enhance operational business intelligence

with accurate and

reliable data capture

• Allow real-time

collaboration

• Improve

business

process timing

• Control costs

• Accelerate

responsiveness

AT&T Mobile Enterprise Applications Platform

A Two Pronged Engagement

16

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

17

AT&T MEAP

The Mobile Applications Challenge – What Now?

Target

Platforms Governmental

Goals

Target

Devices

Resources

Security

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© 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

18

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