Unit-01-Understanding MIS Structure:
1.1 Introduction to Management Information Systems Objectives
History of MIS Impact of MIS Transformation stage 1.2 Role and Importance MIS characteristics Function of MIS Disadvantages of MIS Role of IS in Business 1.3 MIS Categories Classification Relationships
1.4 Managers and Activities in IS View of structure of MIS
1.5 Types of computers used by Organization in setting up MIS Desktop personal computer
Notebook computers
Personal Digital Assistant (PDA) 1.6 Hardware support for MIS
Advantages of a Personal Computer (PC) Classification of computers
MB0047-Unit-02-MIS Concepts
Unit-02-MIS Concepts Structure: 2.1 Introduction Objectives Perceptive of MISTypes of Management Systems Concepts and relationships
Transaction Processing System (TPS) Knowledge Based systems (KBS)
On Line Analytical Processing Systems (OLAPS) Executive Information Systems (EIS)
Decision Support Systems (DSS) Business Process Systems (BPS) Object Oriented Systems (OOS)
2.2 Concepts of management organization Management organizations
Concepts of management organization Technical implementation issues Behavioral factors
Unit-03-Strategic Management Information System Structure:
3.1 Introduction Objectives
3.2 Background 3.3 Performance
3.4 Product differentiation and Value Chain 3.5 How IT influences Organizations goals The five levels
Governance Modes in the use of IT
Unit-05-MIS Planning and Development Information System Structure:
5.1 Introduction Objectives
5.2 Planning and Development Planning of Information Systems Development of Information Systems 5.3 Systems Analysis
Introduction to Systems Analysis SDLC
Roles of Systems Analyst Feasibility of Systems Types of Feasibility study DFD Data Dictionary 5.4 Systems Design Introduction to SD Input Design Output Design
Development Testing
Implementation and Maintenance
Unit-06-Planning and Development Alternatives Structure:
6.1 Introduction Objectives
6.2 Ascertaining the Class of Information 6.3 Determining the Information Requirement 6.4 Management of Information Quality in the MIS 6.5 Organisation for Development of MIS
6.6 MIS: Development Process Model
Unit-07-MIS Organization Structure Structure:
7.1 Introduction Objectives
7.2 MIS at Management levels 7.3 Strategic Level Planning 7.4 Operational Level Planning 7.5 Economic and Behavior Theories Build and Use
MIS for Competitive Advantage 7.6 Enterprise Resource Planning Perception of ERP
ERP – Before and After Best Practices Implementation Process Preparation Configuration Consulting Services Customization Services
Maintenance and Support Services Advantages and Disadvantages Limitations of ERP ERP integration Unit-08-Trends in MIS Structure: 8.1 Introduction Objectives
8.2 Decision Support Systems (DSS) Introduction to DSS
DSS components Model of DSS
8.3 Artificial Intelligence (AI)
Introduction to Artificial Intelligence Introduction to Neural Networks
Artificial Intelligence and Neural Networks Introduction to Expert Systems
Differences between DSS and ES Business Applications Unit-09-E-Enterprise System Structure: 9.1 Introduction Objectives
9.2 Managing the E-enterprise
9.3 Organisation of Business in an E-enterprise 9.4 E-business
9.5 E-commerce 9.6 E-communication 9.7 E-collaboration
Unit-10-Decision Making in MIS Structure:
10.1 Introduction Objectives
10.2 Decision-making Concepts Rational Decision-making
The Problems in Making Rational Decisions 10.3 Decision-making Process
Types of Decision-making Systems Types of Decisions
Nature of Decisions
The Law of Requisite Variety
10.5 Behavioural Concepts in Decision-making 10.6 Organisational Decision-making
10.7 MIS and Decision-making
Unit-11-MIS – Support Models and Knowledge Management Structure: 11.1 Introduction Objectives 11.2 Philosophy of Modelling 11.3 DSS: Deterministic Systems DSS Models
Forecasting: Time Series Analysis and Exponential Smoothing 11.4 Market Research Methods
11.5 Ratio Analysis for Financial Assessment 11.6 Management Science Models
Budgeting Models
Break-even Analysis Model Return on Investment Analysis Model for Cash Budgeting 11.7 Procedural Models
11.8 Project Planning and Control Models 11.9 Cost Accounting Systems
11.10 Operations Research Models: Mathematical Programming Techniques 11.11 Knowledge Management
Knowledge Management Systems Tools for Knowledge Management
Approaches to Develop KM Systems Knowledge-based Expert System (KBES) 11.12 Summary
11.13 Terminal Questions
11.14 Answers to SAQs and TQs
Unit-12-Organization and Computer Networks Structure:
12.1 Introduction Objectives
Basics of computer systems Technology scope supporting MIS
12.2 Basic Network Terminologies, Definitions and Applications Local Area Network (LAN)
Wide Area Network (WAN)
Metropolitan Area Network (MAN) Point to Point Links
Circuit Switching Packet Switching Modem
Internet
Transmission Control Protocol (TCP) &User Data gram Protocol (UDP) World Wide Web (WWW)
Voice Telephony (VoIP) Internet
Intranet and Its Application to Business Extranet and Its Application to Business Unit-13-Management and Organization IS Structure:
13.1 Introduction Objectives
13.2 Evolution of the Information Systems Function 13.3 Chief Information Officer (CIO)
13.4 The Role of a CIO The ClO’s Role in Innovation Surveying the Business
Evaluating the Budget and Priorities Initiating Portfolio Management Analyzing IT Operations
Measuring Performance Using Appropriate Metrics Communicating Performance and Value
Benchmarking Against Peers Acting as a Visionary
13.5 Challenges of a CIO
Unit-14-Database Management Systems Structure:
14.1 Introduction Objectives
14.2 Types of database users 14.3 DBMS
Functions
Comparison between file processing system and DBMS Advantages
Disadvantages
14.4 Designing of DBMS
Data, information and its structure Entity, instance and attributes Data and mapping
Database architecture
Database Languages and Interfaces Unit-15-Security and Ethical Issues Structure:
15.1 Introduction Objectives
15.2 Control Issues in Management Information Systems Control
Security Control Administrative Control Information System Control Input Control
Processing Control Output Control Storage Control Procedural Control Physical Facility Control
Physical Protection Control Telecommunication Controls Computer Failure Controls 15.3 Security Hazards Security Technique
Procedural Security Techniques 15.4 Ethical Issues
