What Job Seekers Want in
2014
1,275 job seekers tell us how they found work
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•
Jeff Dickey-Chasins
•
Joined job board industry in 1997
•
Has consulted with 300+ sites
•
Conducted industry surveys since 2010
What Job Seekers Want in
2014
1,275 job seekers tell us how they found work
Goals of This Survey
Determine what tools
and techniques job
seekers use
Identify how seekers use
different technology
platforms
Delineate difference
between active seekers
and random respondents
1
2
Job Board Doctor www.jobboarddoctor.com
Background
Job Board
Doctor
eHarmony
Job-Hunt.org
1001 responses from a random sample of US residents
ages 20 – 60 (labeled ‘Random’)
7
275 responses from Job-Hunt.org’s and Job Board
Employed?
2M
0%
50%
100%
Yes
No
Random
Active seekers
Job Board Doctor www.jobboarddoctor.com
Age?
2M
90%
10%
20%
30%
40%
50%
15-22
23-35
36-50
51-65
Over 65
Random
Active Skr
Gender?
2M
0%
20%
40%
60%
80%
Male
Female
Prefer not to say
Random
Active Skr
Tools
What tools used?
•
Random respondents relied more heavily on newspapers, search engines and
general job boards:
General job boards – 59%
Search engines – 51%
Newspapers – 45%
•
Active seekers used more varied methods, at a higher usage level
Job search engines – 74%
Company career sites – 70%
General job boards, Professional networks – 67%
Job Board Doctor www.jobboarddoctor.com
0%
20%
40%
60%
80%
Newspaper ads
Search engines (i.e., Google, Yahoo!)
Local/regional/national govt. workforce sites
Niche job boards (i.e., Dice, SalesJobs)
Referrals from friends/colleagues
Social media (i.e., LinkedIn, Facebook)
Professional networks (online/offline)
General job boards (i.e., Monster,…
Company career sites
Job search engines (i.e., Indeed, Simply Hired)
When you last looked for a job, what types of
platforms, tools, or sites did you typically use?
Random
Active Skrs
Which tools are most important?
•
Referrals
•
Professional networks
•
Social media
•
Job search engines
•
Career sites
Job Board Doctor www.jobboarddoctor.com 15
0.0
2.0
4.0
General job boards (i.e., Monster, CareerBuilder)
Niche job boards (i.e., Dice, SalesJobs)
Social media (i.e., LinkedIn, Facebook)
Job search engines (i.e., Indeed, Simply Hired)
Newspaper ads
Local/regional/national govt. workforce sites
Search engines (i.e., Google, Yahoo!)
Company career sites
Professional networks (online/offline)
Referrals from friends/colleages
Please rate the following platforms, tools, or sites
in terms of how important they were to you in
your job search.
Random
Active skrs
Platforms
How are seekers using different
Job Board Doctor www.jobboarddoctor.com
Platform Use
•
Active seekers show higher usage of
cell phones and tablets
•
Both groups still rely on desktops and
laptops
How often were platforms used?
(active seekers)
0% 10% 20% 30% 40% 50% 60% 70%
Use all the time Use frequently Use infrequently Rarely or never use
Cell phone Tablet (iPad, etc.) Laptop/netbook Desktop computer
Job Board Doctor www.jobboarddoctor.com
How often were platforms used?
(random)
0% 10% 20% 30% 40% 50% 60% 70% Use all the time
Use frequently Use infrequently Rarely or never use
Cell phone Tablet (iPad, etc.) Laptop/netbook Desktop computer
•
Mobile devices used for job
search and employer research
•
Desktop/laptops used for creating
resumes and applying for jobs
Job Board Doctor www.jobboarddoctor.com
How did you use the following platforms
during your job search? (Active seekers)
0% 10% 20% 30% 40% 50% 60% 70% 80% Research employers
Create resume/profile Search for jobs Apply for jobs
Cell phone Tablet (iPad, etc.) Laptop/netbook Desktop computer
Have you ever found a job via one
of these tools?
• 65% via referrals
• 50% via recruiting/staffing firm
• 42% via company career site
And…almost as many have found work via
Job Board Doctor www.jobboarddoctor.com 4% 4% 7% 7% 15% 15% 25% 31% 32% 34% 42% 50% 65% 0% 10% 20% 30% 40% 50% 60% 70% Facebook
Other social media not otherwise specified Twitter Other (please specify) Niche job board Job fair Job aggregator (Indeed, SimplyHired, etc.) General job board (Monster, etc.) Newspaper ad LinkedIn Company website Recruiting or staffing firm Referral from a friend or colleague
Job Board Doctor www.jobboarddoctor.com
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Quality of jobs
•
Control of resume access
•
Ease of use
•
Site focus
•
Reputation
25
Thinking about the job board(s) you used, how important were the
following factors in choosing to use a particular job board?
0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 Advertising
How long job board has been in business Site design Ability for any employer to view my resume but…
Site contact information Privacy policy Number of jobs listed Friend's/colleague's recommendation Geographic focus Ability for any employer to view my resume Profession or industry focus Reputation Ease of use Ability to control access to my resume Quality of jobs listed
Random Active Skrs
Job Board Doctor www.jobboarddoctor.com
How do candidates use job boards?
• Research employers and jobs
• Apply to jobs – either on the board or employer
site
Other Network with other job seekers Network with potential employers Research jobs available in other geographic areas Find career resources Research salary information Locate jobs - then apply via job board Identify employers in my industry/profession Research types of jobs available Locate jobs - then apply directly on employer site
What were the primary ways you have used job boards in your career
hunt?
Random Active Skr
Job Board Doctor www.jobboarddoctor.com
What’s useful?
• Job search
• Job alerts
• Resume posting
• Communicating with
hiring managers
•
Lack of response from employers (71%)
•
Fake job postings (64%)
•
Requiring registration to see jobs (58%)
•
Requiring payment to see jobs (55%)
Job Board Doctor www.jobboarddoctor.com
•
Google+ matters: roughly 1/3 of both
groups use it for career/job activities
•
Facebook more important than LinkedIn
to Random respondent
•
LinkedIn clear leader with Active Seekers
Job Board Doctor www.jobboarddoctor.com 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% MySpace Orkut Zing GovLoop FourSquare Ning Xing StumbleUpon Quora Doostang StartWire Pinterest Google+ Facebook Twitter LinkedIn
Which of the following social media tools or platforms have you used
in some way to aid your career OR search for a job?
Random Active Skrs
Attitudes Toward Online Recruiting
Go ahead – tell me what you
Job Board Doctor www.jobboarddoctor.com
Top words to describe a ‘generalist’ job
board like
Monster
, etc.:
Active Seekers:
#1 ‘untargeted’
#2 ‘valuable’ & ‘worthless’ (tie)
Random:
#1 ‘valuable’
Top words to describe a ‘niche’ job board like
Dice
,
YourHoustonJobs.com
,
LogJobs
, etc.:
Active Seekers:
#1 ‘targeted’
#2 ‘valuable’
Random:
#1 ‘valuable’
#2 ‘targeted’
Job Board Doctor www.jobboarddoctor.com
Top words to describe a ‘social recruiting’
site like
, etc.:
Active Seekers:
#1 ‘professional’
#2 ‘essential’
Random:
#1 ‘professional’
#2 ‘valuable’
Top words to describe a ‘job aggregator’
site like
Indeed
, etc.:
Active Seekers:
#1 ‘valuable’
#2 ‘efficient’
Random:
#1 ‘valuable’
#2 ‘efficient’
Job Board Doctor www.jobboarddoctor.com
•
Awareness = action: Active seekers use all career tools
at a much higher level than the population at large
•
Old habits die hard: Almost half of random respondents
use newspapers to find work
•
Mobile has its place: Used for job search and research –
but desktops/laptops rule everything else
39
•
Referrals really work: Over 2/3rds of respondents have
found jobs via a referral
•
Blame game: Lack of employer response to a job app
bounces back on job board
Job Board Doctor www.jobboarddoctor.com