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Warning

This workbook is not a “course in a book” for the Project Management Professional (PMP)®

exam. Instead, this is a companion workbook to be used as a reference while watching the

lessons from The PM PrepCast™. Simply reading this workbook is not adequate preparation for

the PMP® Exam.

Copyright and Disclaimer

Published by: OSP International LLC P.O. Box 863 USA - Silverado, CA 92676 Email: [email protected] Internet: www.osp-international.com

OSP International LLC has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI)®. As a PMI Registered Education Provider (R.E.P.), OSP

International LLC has agreed to abide by PMI established quality assurance criteria. Copyright © 2012-2013 OSP International LLC. All rights reserved.

The PM PrepCast, The Agile PrepCast, The PM Podcast, The Project Management Podcast, The PDU Podcast and PM Exam Simulator are trademarks of OSP International LLC.

PMI, PMP, CAPM, PgMP, PMI-ACP, PMI-SP, PMI-RMP and PMBOK are trademarks of the Project Management Institute, Inc. PMI has not endorsed and did not participate in the development of this publication. PMI does not sponsor this publication and makes no warranty, guarantee or representation, expressed or implied as to the accuracy or content.

Every attempt has been made by OSP International LLC to ensure that the information presented in this publication is accurate and can serve as basic information in preparation for the PMP® certification exam. However, OSP International LLC accepts no legal responsibility for the content herein. This document or the course that it is part of should be used only as a reference and not as a replacement for officially published material. Using the information from this document does not guarantee that the reader will pass the PMP certification exam. No such guarantees or warranties are implied or expressed by OSP

International LLC.

This publication is not intended for use as a source of legal, financial or human resource management advice.

Reproduction or translation of any part of this work without the permission of the Publisher is against the law. No part of this work may be reproduced or transmitted in any form or by any means, electronic, manual photocopying, recording, or by any information storage or retrieval system, without prior written permission by the Publisher.

Version: 1.02

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Table of Contents

Welcome ... 5

Read First ... 6

In which order should you watch the lessons? ... 6

Set a baseline ... 6

Familiarize yourself with the material ... 6

Study the material... 6

How to watch The PM PrepCast ... 7

In The Online Member Gateway ... 7

iTunes for iPhone, iPad and iPod ... 7

Android ... 7

Take our Final Exam to get your Contact Hours / PDUs ... 8

Validity of The PM PrepCast Certificate ... 9

What to write on your PMP® Application... 9

In case you get audited by PMI® ... 9

About HiRes and LoRes Video Lessons ... 10

Customer Support Links ... 11

Recommended Study Materials ... 12

Recommended Links ... 13

Self-Assessment Questions ... 14

Module and Lesson Directory ... 15

Module & Lesson Descriptions... 20

Module 00.0 - Welcome ... 20

Module 00.1 - Student Workbook ... 20

Module 00.2 - Tutorials ... 21

Module 00.3 - The PMP Exam... 22

Module 00.4 - Final Exam & Contact Hours / PDUs ... 26

Module 00.9 - Pre-Course Self-Assessment ... 26

Module 01- Introduction & Project Management Basics ... 27

Module 02 - Project Influences and Life Cycle ... 34

Module 03 - Processes, Process Groups & Knowledge Areas ... 37

Module 04 - Project Integration Management ... 38

Module 05 - Project Scope Management ... 43

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Module 08 - Project Quality Management ... 56

Module 09- Project Human Resource Management ... 59

Module 10 - Project Communications Management... 64

Module 11 - Project Risk Management ... 67

Essential Essentials... 71

Module 12- Project Procurement Management ... 72

Module 13- Project Stakeholder Management ... 75

Module 40 - Interviews with Successful Exam Takers ... 78

Module 50 - Agile Project Management ... 80

Essential Essentials... 80

Module 60 - The Code of Ethics ... 82

Module 70 - PMP Examination Content Outline ... 83

Module 80 - Applied Concepts ... 85

Module 99 - Goodbye. ... 90

Appendix A - Errata ... 91

Appendix B - Version History of this Student Workbook ... 92

Appendix C - CAPM Lesson Checklist ... 93

Appendix D - The PM PrepCast Team ... 98

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Welcome

Thank you for purchasing The PM PrepCast and trusting us to be your guide on the road to becoming PMP certified. We appreciate the vote of confidence.

You will get the most out of The PM PrepCast if you take a moment to read this and the next 3 pages in detail.

The student workbook you are currently reading is your compass through the lessons. It follows the videos, provides additional reference materials and lists the links mentioned in the presentations. In that way you don’t have to scribble down important website addresses as you are watching.

It also answers many questions asked by students about the course itself and has the following general structure / sections:

 Welcome, important course information and links

 Lesson directory

 Short description of each lesson with select excerpts

 Appendices and topic index

As mentioned in the “Warning” on page 2, this workbook is not a “course in a book”, so reading this publication is in no way adequate preparation for your exam. Instead, we suggest that you buy a separate PMP exam preparation book - you can find our recommendations on page 12.

The primary goal of The PM PrepCast is to help you put “PMP” behind your name. The certification will allow you to demonstrate that you are competent in performing the role of a project manager to your employer and also increases your professional versatility in project management techniques. We want to have a lasting effect on your career as a certified project manager.

Until Next Time,

Cornelius Fichtner, PMP, CSM President, OSP International LLC

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Read First

In which order should you watch the lessons?

Start out by watching Lesson “L00.00 - Welcome”. At the end of the lesson we introduce you to our recommended approach, which is as follows:

Set a baseline

1. Answer the “Pre-Course Assessment Questions” that you find in Module 00.9. Use these questions to baseline yourself and see how much you already know.

Familiarize yourself with the material

1. Watch all lessons in Module 00. You will learn how to access and watch The PM PrepCast. 2. “Skim” the student workbook (this document here). You will get a better idea of all the material

and lessons that are available to you. Pay close attention to the Lesson Directory.

3. Stop by at www.pm-prepcast.com/ll and read the Lessons Learned. By reading the success stories from others, you will understand how they have approached their exam studies. Study the material

1. Watch all the lessons that end in .00 like L04.00 Integration Management Overview, L05.00 Scope Management Overview, L06.00 Time Management Overview and so on. This will give you a firm project management foundation and introduces you to some of the major project

management concepts you’ll need to understand for the exam.

2. Continue with Module 70. Watch all lessons. You will get a good understanding on all the topics you need to know for your exam and can spot areas where you may need special focus in your studies.

3. Go back to Module 01 and watch all lessons in order. You may choose to skip the .00 lessons that you have already seen or you can watch them a second time to solidify the concepts. Please note that the above steps are only suggestions. You don’t have to approach your studies in this order at all. You could simply begin with the first lesson L00.00 and then watch the rest in order. Or you could watch them backwards starting with the last one L99.99. Or you might decide that “Delegation” sounds really interesting and that you really want to begin with this one. As long as you watch every lessons of The PM PrepCast, you will learn the knowledge you need. Any road you choose should take you there.

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How to watch The PM PrepCast

In The Online Member Gateway

Your online member account allows you to watch The PM PrepCast right in your browser.

Website: http://nanacast.com/mp/143776

Username & password: Please see the “Thanks for your Order” email

iTunes for iPhone, iPad and iPod

Instructions video http://www.pmhelpdesk.com/forums/107356/entries/99785 Please note that if you want to watch the lessons on an iPhone or iPad then you will first have to download and install the "Podcasts" application from the iTunes store.

Android

Unfortunately there is no official podcast software that is included with the Android operating system. Therefore every system works differently. In most cases you will have to perform a manual copy action. Here are three generic options for you:

Option 1 - Use iTunes

 Follow the steps above for iTunes to download all videos to your computer

 Locate the iTunes media folder to which they were downloaded:

http://support.apple.com/kb/ht1391

 Manually copy the downloaded videos to your Android device. Option 2 - Use Windows Podcatcher

 Install Winamp or Juice (http://en.wikipedia.org/wiki/List_of_podcatchers#Microsoft_Windows) on your Windows PC

 Find your “personal podcast URL” in the “Thanks for your Order” email and use this as the Podcast URL to download all videos

 Manually copy the downloaded videos to Android device Option 3 - Use Android Podcatcher

Warning: Downloading podcasts to your android device via your cell phone provider counts towards your data plan. It can be very expensive to do this! Do not follow these steps unless you have an unlimited data plan!

 Ensure that you have an unlimited data plan for your device!

 Install BeyondPod or MyPOD on your Android device

(http://en.wikipedia.org/wiki/List_of_podcatchers#Android). Please note that this is not free software. You will have to pay to use them.

 Find your “personal podcast URL” in the “Thanks for your Order” email and add it as your Podcast URL to the software

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Take our Final Exam to get your Contact Hours / PDUs

The Project Management Institute (PMI)® requires that you verify 35 contact hours of formal project management training before you can apply for the Project Management Professional (PMP)® exam. This training should cover content on project quality, scope, schedule, budget, communications, risk,

procurement, stakeholder management and integration. All such training hours are valid, no matter when they were accrued. The training must be completed before you can sit for the examination.

The PM PrepCast™ offers substantially more than 35 hours of distance learning in project management and qualifies towards this requirement. In order to receive your 35-hour certificate, you must pass our end of course assessment, which we call our “Final Exam”.

The earliest that you can take the final exam is 14 days after your purchase. These two weeks should give you ample time to watch all lessons.

Taking the final exam takes just a few steps:

 Watch Lesson L00.40 that shows how to take the Final Exam

 Go to http://www.pm-prepcast.com/login

o Log in using the username and password that you have received o Write to [email protected] if you cannot remember

 Now go to http://www.pm-prepcast.com/final

 Take and pass the exam

 Print your certificate:

The Final Exam is a 25 question, multiple choice exam. You must answer 17 questions correctly to pass. There is no time limit for you to take our Final Exam. You can take it after 2 weeks, 2 months or even wait for a year. Also, you can take the final exam as often as you need until you pass, but it’s really not that difficult.

Please note that we do not publish the questions and answers to The Final Exam. Not even if you ask nicely… 

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Validity of The PM PrepCast Certificate

The Contact Hour / PDU certificate you receive from The PM PrepCast is valid as follows For PMP Students

 It covers the PMI requirement for 35 Contact Hours to apply for the exam

 You can only use it once. So you cannot use it again later on and also claim PDUs for your PMP recertification

For PMP certified project managers

If you passed your PMP exam before July 31, 2013 then you can use The PM PrepCast to “upgrade” your knowledge of the PMBOK® Guide and earn 35 PDUs.

 You can claim the hours listed on the certificate as PDUs towards recertification or your PMP certification

What to write on your PMP

®

Application

Once you have successfully passed our Final Exam then you have earned 35 Contact Hours for participating in The PM PrepCast™. Now you can apply for your PMP Exam.

In your exam application you will be asked to give evidence that you have indeed received the Contact Hours required. Please use the following information in your application:

 Course Title: The PM PrepCast

 Course Number PMPREPCAST

 Institution Name: OSP International LLC

 PMI R.E.P. Number 3023

 Course Start Date: Your PrepCast Purchase Date

 Course Completion Date: Date when you passed the Final Exam

 Hours: 35

 Qualifying Hours 35

 Category: A

This is all the information that you need to provide on your application. You do not need to include a copy of your certificate.

In case you get audited by PMI

®

If you are selected for an audit by PMI then please do the following: 1. Make a photocopy of your Contact Hour certificate

2. Include this photocopy in the documentation package that you return to PMI This is all that is required.

Please do not write to us and ask for a letter of confirmation. The photocopy is sufficient and PMI has never rejected it for any of our over 25,000 students.

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About HiRes and LoRes Video Lessons

The lessons of The PM PrepCast are delivered to you both in High Resolution and Low Resolution. The content is the same in both videos and it is just their dimensions (size) that is different:

Type Resolution Description

LoRes 320 x 240 pixel The Low Resolution videos are intended for viewing on devices with smaller screens, like an iPod or your phone.

If you watch these videos on your computer and go into full screen mode then it will become very blurry.

HiRes 800 x 600 pixel The High Resolution videos are intended for viewing on larger screens. (Some of the latest models of smart phone can play these videos as well, but of course you only have the small screen).

For example, this resolution is ideal to be viewed on your computer or on your tablet and it is also the version that you see when you log in to our Customer Gateway.

These videos can be watched in full screen mode without being blurry. If you use iTunes and connect your device, then iTunes will automatically detect which ones your device can play and only copy the correct version to your phone. For example: if you connect an older iPhone, then only the LoRes will be copied over, but when you connect a modern iPad then both versions will be available for you to watch on the tablet.

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Customer Support Links

For Project Management Concepts and PMP Exam Related Questions

Description Link

The PM PrepCast Discussion Forum

Have a question about a project management concept? Are you unsure about the exact nature of a tool & technique? Go ahead… ask.

http://www.pm-prepcast.com/forum

For Technical and Customer Support Questions

Description Link

Frequently Asked Questions (FAQ) http://www.pmhelpdesk.com/forums/107356-pm-prepcast-faq

Customer support answers your technical questions Monday - Friday. We try and answer each email within 1 business day.

Please use the discussion forum link above to ask questions about project management concepts and the exam itself.

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Recommended Study Materials

Free Help

Description Link

Read Lessons Learned from others who have passed the exam.

http://www.pm-prepcast.com/ll Ask questions about the exam and project

management principles.

http://www.pm-prepcast.com/forum

PMI Documents

Description Link

PMP Credential Handbook http://www.pmi.org/~/media/PDF/Certifications/pdc

_pmphandbook.ashx

PMP Examination Content Outline https://www.pmi.org/en/Certification/Project-

Management-Professional-PMP/~/media/PDF/Certifications/PMP%20Examina tion%20Content%20Outline_2010.ashx

Our other PMP Exam Preparation Materials

Description Link

The PM Exam Simulator http://www.pm-exam-simulator.com

The Free PM Exam Simulator http://free.pm-exam-simulator.com

The PMP® Exam Formula Study Guide http://www.project-management-formulas.com Free PMP Exam Sample Questions http://www.free-pm-exam-questions.com

PMP

®

Exam Study Guides from other Vendors

Full Disclosure: The following recommendations are affiliate products. If you click and choose to purchase the materials, we will earn a commission.

Description Link

PMBOK® Guide http://www.pm-prepcast.com/pmbok Errata sheet for PMBOK® Guide first printing

http://www.pmi.org/PMBOK-Guide-and-Standards/~/media/PDF/Standards/PMBOK_Guide _5th_Errata_2ndPrinting.ashx

Achieve PMP Exam Success

This is the book that Cornelius Fichtner used himself as he prepared for the PMP Exam.

http://www.pm-prepcast.com/success

Our complete range of recommendations

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Recommended Links

Give Back to the Student Community

Description Link

Write and publish your own Lessons Learned to help others who are preparing for the exam

http://www.pm-prepcast.com/ll Take our survey and help us to improve The PM

PrepCast

http://www.surveymonkey.com/s/ThePMPrepCast

Earn PDUs After You Pass Your Exam

Description Link

Earn 37 category A PDUs for just $179.99 with The Agile PrepCast and learn about the most important Agile principles in the process.

http://www.agileprepcast.com/pdu

The PDU Insider Newsletter will teach you the ins and outs of PDUs and give you links to free PDU webinars.

http://www.pdu-insider.com

Get 30 free category C PDUs from The PM Podcast.

http://www.pm-podcast.com/pdu Earn category A PDUs simply by watching

webinars.

http://www.pducast.com

Recommend The PM PrepCast

Description Link

Write a testimonial for The PM PrepCast and tell other students what you liked / did not like about it

http://www.pm-prepcast.com/addtestimonial Become an OSP Affiliate and earn 30%

commission by recommending our products

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Self-Assessment Questions

The PM PrepCast includes a series of self-assessment “practice exams” for the main modules. These questions will not only give you an insight into the style and format of sample PMP Exam questions, but also allow you to take a short “mock exam” to see how well you understood and retained the material. The questions are “easy” to “medium hard”.

You receive the following assessments: Module Assessment

Module 00.9 Pre-Course Self-Assessment with over 100 questions.

Use this as an initial “practice test” to baseline yourself. By answering these questions you’ll be able to see what you already know.

Module 01-13 Self-Assessment per module with 15 questions.

These are the Self-Assessments for the main modules of The PM PrepCast. Answering these will show you how well you’ve done in your studies.

Module 40-99 No Self-Assessment provided

You will find the PDF documents with the review questions as Lesson Lxx.99 in the appropriate modules.

Important

The Self-Assessment questions are not intended as a replacement for a “real” simulator. We recommend that all PMP candidates evaluate and purchase an exam simulator. Taking practice

exams in a “real” simulated environment greatly enhances your chances of passing the exam. We recommend our very own PM Exam Simulator:

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Module and Lesson Directory

No Lesson Title Type Duration

Module 00.0 Welcome & Exam Overview

1. L00.00 Welcome Video 28:28

Module 00.1 Student Workbook

2. L00.10 PM PrepCast Student Workbook PDF --

Module 00.2 Tutorials

3. L00.20 How to watch The PM PrepCast in Your Browser Online Video 02:40 4. L00.21 How to watch The PM PrepCast on Your iPod, iPad or iPhone Video 03:33

Module 00.3 The PMP Exam

5. L00.30 PMP Exam Overview Video 29:35

6. L00.31 What if you get audited? Video 16:34

7. L00.32 Finding the Best Answer to PMP Sample Questions Video 22:35

8. L00.33 Key Exam Activities Video 28:13

9. L00.34 The Day of Your PMP Exam Video 34:30

10. L00.35 Understanding Your PMP Examination Score Report Video 17:42

11. L00.36 PMI’s PDU Secrets Video 29:20

Module 00.4 The Final Exam

12. L00.40 How to take your Final Exam Video 05:19

Module 00.9 Pre Course Self-Assessment

13. L00.99 Pre Course Self-Assessment PDF --

Module 01 Introduction & Project Management Basics

14. L01.00 Introduction to Project Management Video 27:59

15. L01.01 Projects, Programs & Portfolios Video 15:39

16. L01.02 The Role of the Project Manager Video 31:04

17. L01.03.1 Interpersonal Skills 1-6 of the Project Manager Video 29:31 18. L01.03.2 Interpersonal Skills 7-12 of the Project Manager Video 22:58 19. L01.04 Business Case, Project Statement of Work, & Project Charter Video 29:37

20. L01.05.1 The Project Management Plan - Overview Video 12:18

21. L01.05.2 The Project Management Plan - Subsidiary Plans Video 28:23 22. L01.06 Activity List, Attributes & Requirements Traceability Matrix Video 22:06

23. L01.07 RAM, R&R and RBS Video 18:52

24. L01.08 Competing Project Constraints Video 20:20

25. L01.09 Baselines Video 21:45

26. L01.99 Self-Assessment for Module 01 PDF --

Module 02 Project Influences and Life Cycle

27. L02.00 Projects and Organizations Video 32:21

28. L02.01 Organizational Process Assets Video 17:22

29. L02.02.1 Enterprise Environmental Factors - Part 1 Video 39:11 30. L02.02.2 Enterprise Environmental Factors - Part 2 Video 26:50

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No Lesson Title Type Duration

33. L02.99 Self-Assessment for Module 02 PDF --

Module 03 Processes, Process Groups & Knowledge Areas

34. L03.00 Project Management Processes Video 16:34

35. L03.01 Process Groups and Knowledge Areas Video 17:22

36. L03.99 Self-Assessment for Module 03 PDF --

Module 04 Project Integration Management

37. L04.00 Project Integration Management Overview Video 28:22

38. L04.01 Develop Project Charter Video 25:38

39. L04.02 Develop Project Management Plan Video 25:18

40. L04.03.1 Direct and Manage Project Work - Part 1 Video 15:37

41. L04.03.2 Direct and Manage Project Work - Part 2 Video 25:19

42. L04.04 Monitor and Control Project Work Video 30:15

43. L04.05 Perform Integrated Change Control Video 32:51

44. L04.06 Close Project or Phase Video 29:01

45. L04.99 Self-Assessment for Module 04 PDF --

Module 05 Project Scope Management

46. L05.00 Project Scope Management Overview Video 21:54

47. L05.01 Plan Scope Management Video 18:10

48. L05.02.1 Collect Requirements - Part 1 Video 23:55

49. L05.02.2 Collect Requirements - Part 2 Video 27:25

50. L05.03 Define Scope Video 28:19

51. L05.04 Create WBS Video 28:57

52. L05.05.1 Validate Scope - Part 1 Video 23:57

53. L05.05.2 Validate Scope - Part 2 Video 16:23

54. L05.06 Control Scope Video 28:23

55. L05.99 Self-Assessment for Module 05 PDF --

Module 06 Project Time Management

56. L06.00 Project Time Management Overview Video 29:32

57. L06.01 Plan Schedule Management Video 22:37

58. L06.02 Define Activities Video 36:23

59. L06.03.1 Sequence Activities - Part 1 Video 13:47

60. L06.03.2 Sequence Activities - Part 2 Video 24:16

61. L06.04 Estimate Activity Resources Video 22:10

62. L06.05.1 Estimate Activity Durations - Part 1 Video 26:26

63. L06.05.2 Estimate Activity Durations - Part 2 Video 32:13

64. L06.06.1 Develop Schedule - Part 1 Video 20:13

65. L06.06.2 Develop Schedule - Part 2 Video 16:40

66. L06.06.3 Develop Schedule - Part 3 Video 22:55

67. L06.06.5 Develop Schedule - Part 4 Video 22:08

68. L06.07.1 Control Schedule - Part 1 Video 17:44

69. L06.07.2 Control Schedule - Part 2 Video 28:09

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No Lesson Title Type Duration

71. L06.99 Self-Assessment for Module 06 PDF --

Module 07 Project Cost Management

72. L07.00 Project Cost Management Overview Video 16:23

73. L07.01 Plan Cost Management Video 30:21

74. L07.02.1 Estimate Costs - Part 1 Video 22:21

75. L07.02.2 Estimate Costs - Part 2 Video 22:51

76. L07.03.1 Determine Budget - Part 1 Video 20:23

77. L07.03.2 Determine Budget - Part 2 Video 24:47

78. L07.04.1 Control Costs - Part 1 Video 15:53

79. L07.04.2 Control Costs - Part 2 Video 26:59

80. L07.05.1 Earned Value Management - Basic EV Video 29:25

81. L07.05.2 Earned Value Management - Advanced EV Video 42:13

82. L07.06 Advanced Cost Theory Video 36:38

83. L07.99 Self-Assessment for Module 07 PDF --

Module 08 Project Quality Management

84. L08.00 Project Quality Management Overview Video 28:13

85. L08.01.1 Plan Quality Management - Part 1 Video 19:12

86. L08.01.2 Plan Quality Management - Part 2 Video 34:07

87. L08.02 Perform Quality Assurance Video 29:56

88. L08.03.1 Control Quality - Part 1 Video 13:24

89. L08.03.2 Control Quality - Part 2 Video 20:05

90. L08.04 Advanced Quality Management Tools Video 32:21

91. L08.99 Self-Assessment for Module 08 PDF --

Module 09 Project Human Resource Management

92. L09.00 Project Human Resource Management Overview Video 25:42

93. L09.01 Plan Human Resource Management Video 39:33

94. L09.02 Acquire Project Team Video 25:14

95. L09.03.1 Develop Project Team - Part 1 Video 21:32

96. L09.03.2 Develop Project Team - Part 2 Video 15:58

97. L09.04.1 Manage Project Team - Part 1 Video 20:26

98. L09.04.2 Manage Project Team - Part 2 Video 26:52

99. L09.05.1 Human Resource Management Theory - Part 1 Video 27:17 100. L09.05.2 Human Resource Management Theory - Part 2 Video 24:54

101. L09.06 Delegation Video 20:52

102. L09.99 Self-Assessment for Module 09 PDF --

Module 10 Project Communications Management

103. L10.00 Project Communications Management Overview Video 27:36

104. L10.01.1 Plan Communications Management - Part 1 Video 18:14

105. L10.01.2 Plan Communications Management - Part 2 Video 26:00

106. L10.02.1 Manage Communications - Part 1 Video 26:27

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No Lesson Title Type Duration

109. L10.03.2 Control Communications - Part 2 Video 22:13

110. L10.99 Self-Assessment for Module 10 PDF --

Module 11 Project Risk Management

111. L11.00 Project Risk Management Overview Video 21:50

112. L11.01 Plan Risk Management Video 35:02

113. L11.02.1 Identify Risks - Part 1 Video 19:07

114. L11.02.2 Identify Risks - Part 2 Video 26:32

115. L11.03.1 Perform Qualitative Risk Analysis - Part 1 Video 16:29 116. L11.03.2 Perform Qualitative Risk Analysis - Part 2 Video 17:01

117. L11.04 Perform Quantitative Risk Analysis Video 37:50

118. L11.05.1 Plan Risk Responses - Part 1 Video 22:24

119. L11.05.2 Plan Risk Responses - Part 2 Video 23:05

120. L11.06 Control Risks Video 32:23

121. L11.07 Decision Tree and Expected Monetary Value Video 26:07

122. L11.99 Self-Assessment for Module 11 PDF --

Module 12 Project Procurement Management

123. L12.00.1 Project Procurement Management Overview - Part 1 Video 22:27 124. L12.00.2 Project Procurement Management Overview - Part 2 Video 22:38

125. L12.01.1 Plan Procurement Management - Part 1 Video 26:48

126. L12.01.2 Plan Procurement Management - Part 2 Video 17:31

127. L12.01.3 Plan Procurement Management - Part 3 Video 35:43

128. L12.02.1 Conduct Procurements - Part 1 Video 21:48

129. L12.02.2 Conduct Procurements - Part 2 Video 17:51

130. L12.03.1 Control Procurements - Part 1 Video 16:54

131. L12.03.2 Control Procurements - Part 2 Video 17:26

132. L12.04 Close Procurements Video 27:21

133. L12.99 Self-Assessment for Module 12 PDF --

Module 13 Project Stakeholder Management

134. L13.00 Project Stakeholder Management Overview Video 33:10

135. L13.01.1 Identify Stakeholders - Part 1 Video 17:04

136. L13.01.2 Identify Stakeholders - Part 2 Video 22:45

137. L13.02 Plan Stakeholder Management Video 29:39

138. L13.03 Manage Stakeholder Engagement Video 25:55

139. L13.04 Control Stakeholder Engagement Video 32:19

140. L13.99 Self-Assessment for Module 13 PDF --

Module 40 Interviews with Successful Exam Takers

141. L40.01 Peter Dakessian, PMP Audio 27:49

142. L40.02 Kevin Reilly, PMP Audio 33:11

143. L40.03 Renata Weir, PMP & Mercedes McShane, PMP Audio 1:03:19

144. L40.04 Bill Rouck, PMP Audio 38:48

Module 50 Agile Project Management

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No Lesson Title Type Duration

146. L50.01 The Agile Manifesto Video 37:08

147. L50.02 Introduction to Scrum Video 37:52

Module 60 Code of Ethics

148. L60.00.1 The PMI Code of Ethics and Professional Conduct - Part 1 Video 24:45 149. L60.00.2 The PMI Code of Ethics and Professional Conduct - Part 2 Video 24:22

Module 70 PMP Examination Content Outline

150. L70.00 PMP Exam Content Overview Video 12:53

151. L70.01.1 PMP Exam Content Cross Cutting Skills Part 1 Video 25:48 152. L70.01.2 PMP Exam Content Cross Cutting Skills Part 2 Video 27:52 153. L70.01.3 PMP Exam Content Cross Cutting Skills Part 3 Video 28:59 154. L70.01.4 PMP Exam Content Cross Cutting Skills Part 4 Video 33:09

155. L70.02 PMP Exam Content Initiating Domain Video 23:38

156. L70.03 PMP Exam Content Planning Domain Video 30:36

157. L70.04 PMP Exam Content Executing Domain Video 18:04

158. L70.05 PMP Exam Content Monitoring & Controlling Domain Video 28:23

159. L70.06 PMP Exam Content Closing Domain Video 34:11

Module 80 Applied Concepts

160. L80.00 Applied Concepts Overview Video 03:56

161. L80.01 Authority Audio 50:48

162. L80.02 Project Monitoring Audio 28:12

163. L80.03 Risk Attitudes Audio 27:55

164. L80.04 Team Development Audio 30:14

165. L80.05 The Communications Plan Audio 34:24

166. L80.06 The Value of Quality Audio 28:25

167. L80.07 Earned Value Audio 36:09

168. L80.08 Critical Chain Audio 55:06

169. L80.09 Virtual Team Management Audio 30:31

170. L80.10 Requirements Gathering Audio 21:22

171. L80.11 Culture Shock Audio 19:00

Module 99 Goodbye

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Module & Lesson Descriptions

Module 00.0 - Welcome

Lesson 00.00 - Welcome

This is the introduction. Welcome to your first lesson of The PM PrepCast. Cornelius Fichtner, PMP, CSM first introduces himself and then covers the following topics

 PM PrepCast Learning Objectives & Outcomes

 Assessment of Learning Objectives & Outcomes

 What else you can expect from this course (i.e. you will be able to pass the PMP exam)

 How to access and watch your PM PrepCast lessons

When not to watch The PM PrepCast

Cornelius also gives you his “Take Action” recommendations on where and how to begin your journey through The PM PrepCast.

Links

Watch The PM PrepCast in the Customer Gateway

http://nanacast.com/mp/143776

Read Lessons Learned from other PMP exam takers

www.pm-prepcast.com/ll

The PM PrepCast FAQ

http://www.pmhelpdesk.com/forums/107356-PM-PrepCast-FAQ

The PM PrepCast Customer support (for technical questions)

[email protected]

Module 00.1 - Student Workbook

Document 00.10 - Student workbook

You are currently reading it… 

Please be reminded, this workbook is not a “course in a book” for the Project Management Professional (PMP)®.

Instead, this is a companion workbook to be used as a reference while watching the lessons from The PM PrepCast™. Simply reading this workbook is not adequate preparation for the PMP Exam.

This workbook will “only” help you to easily access the following items from and about the lessons:

 The lesson names & short descriptions

 Links

 Books

 Recommended reading

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Module 00.2 -

Tutorials

Lesson 00.20 - How to watch The PrepCast in Your Browser Online

The most convenient way to watch The PrepCast is via the OSP Customer Gateway. All you need is a browser. Here’s how to do this:

 Locate the “Thanks for your order” email you received o Find the “Member Gateway” section

o Find your username and password

 Go to the OSP Customer Gateway

o Log in with your username and password

 Watch the lessons

Tutorial Links

Watch the tutorial in your browser

http://www.pmhelpdesk.com/entries/21481104 OSP Customer Gateway

http://nanacast.com/mp/143776

Lesson 00.21 - How to watch The PrepCast on Your iPod, iPad or iPhone

Download and watch The PrepCast with your iOS device is straightforward. It’s just a few clicks away:

 Locate the “Thanks for your order” email you received o Find the “iTunes” section

o Find your podcast link (It’s in bullet number 3) o Copy that link

 Start iTunes (at least version 11)

o Select File > Subscribe to podcast o Paste the link into the box and click OK o Wait for a moment…

o Click the “Download all” arrow o Wait until all lessons are downloaded

 Connect your iPod, iPhone or iPad to sync

 Watch the lessons on your player

Please note that iTunes uses the following defaults when syncing the videos to your device:

 iPod: Only LoRes videos will be available to view

 iPhone: Only LoRes videos will be available to view

 iPad: Both HiRes and LoRes will be available to view This sync default is defined by Apple and cannot be changed.

Tutorial Links

Watch the tutorial in your browser

www.pmhelpdesk.com/entries/99785 OSP Customer Gateway

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Module 00.3 - The PMP Exam

Lesson 00.30 - PMP Exam Overview

In this lesson we look at the PMP credential exam mostly from an

“administrative” perspective. We’ll first give you an overview over PMI and its family of credentials and then we move on to the following topics:

 Exam eligibility requirements

 Application documentation

 Application timeline

 Exam Info

 How to schedule your exam

 Number of questions on the exam and passing score

 Continuing Certification Requirements

We also have several recommendations for you that get you started on the right track for your certification as well as making sure that you will be able to maintain the certification in the future.

Exam Resources

PMI Website:

www.pmi.org

PMP Credentials Handbook:

http://www.pmi.org/~/media/PDF/Certifications/pdc_pmphandbook.ashx PMP Examination Content Outline

https://www.pmi.org/en/Certification/Project-Management-Professional-PMP/~/media/PDF/Certifications/PMP%20Examination%20Content%20Outline_2010.ashx PMI Contact Information:

[email protected]

To locate Prometric test centers go to:

www.prometric.com/PMI

Lesson 00.31 - What if you get audited?

This lesson is all about the PMI audit process because there is a very slight chance that anyone applying for a PMI certification may have their application audited. These audits help maintain the high regard of PMI certifications. We look at the audit process itself, discuss why the audits are performed at all, how to proactively prepare for such an event and that you shouldn’t really worry about it too much and apply your energy to your studies instead.

Audit Resources

Credentials handbook:

http://www.pmi.org/~/media/PDF/Certifications/pdc_pmphandbook.ashx

PMI audit FAQ:

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Lesson 00.32 - Finding the Best Answer to Sample Questions

The PMP Exam is a multiple choice exam where each question has four possible answers that may all seem to be correct at first glance. In this lesson we first discuss the 5 types of questions that you may encounter on the exam. Then we review a dozen strategies that you can employ in order to find the “best” answer for them:

1. Head first 2. Answers first 3. Eliminate 4. Absolutes 5. Unfamiliar 6. Compare 7. Most logical 8. Calculate first 9. Calculate back 10. Skip 11. Stick to it 12. Guess

We close by looking at a suggested way to measure if you are ready for your exam and review the only sensible action you can take in order to get more comfortable with sample exam questions.

Lesson 00.33 - Key Exam Activities

This lesson is intended as a basic exam checklist. It has four sections not to forget as you get exam ready.

In the “Exam Readiness” section we review four steps you need to go through in order to better understand what the PMP exam is all about. Four is also the number of steps that help ensure that you don’t forget to read the most

important documents for the exam, discussed in the “Exam Study” section. The “Study Boost” section of the lesson offers three activities that help you boost your studies and finally we give you our recommend study materials in the “Study Materials” section.

Recommended Links

PMI Certification website

http://certification.pmi.org

The PM PrepCast PMP Exam Discussion Forum

http://www.pm-prepcast.com/forum

Free PMP Groups on Yahoo, Google and LinkedIn

http://groups.yahoo.com/search?query=pmp

https://groups.google.com/forum/?fromgroups#!forumsearch/pmp

http://www.linkedin.com/vsearch/g

Recommended Study Materials

Achieve PMP Exam Success

http://www.pm-prepcast.com/success

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Lesson 00.34 - The Day of Your PMP Exam

This lesson looks at the day of your PMP exam. Cornelius Fichtner starts out by giving you his top 3 recommendations for the exam (one of them has to do with eating “strange foods”) and then moves into the following topics:

 What to bring to the exam

 What not to bring

 The importance of proper identification and arriving early at the testing center

 A detailed review of the exam timeline

 And the most important piece of paper without which you should not leave the testing center under any circumstances.

We also discuss that you agree not to disclose any details about the questions you encounter on your exam, but that you can still talk about your experience in a general manner.

Lesson 00.35 - Understanding Your PMP Score Report

Your Examination Report (often referred to as your Exam Score Report) is the printed copy of your exam results. In addition to the overall status (pass or fail) it provides important information on your performance.

For each domain a proficiency level (Proficient, Moderately Proficient and Below Proficient) is assigned that tells you how you did:

 This proficiency level can serve as guidance in case you have to retake the exam.

 For those who pass the exam the proficiency level can indicate areas where they may wish to take additional, future training, serving both as continuing education as well as earning PDUs.

We also explain (or rather theorize on) how the passing score for your PMP exam is calculated, because nobody really knows how it’s done. We discuss a number of frequently asked questions about the exam score report. And of course, we take a look a couple of score reports in detail.

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Lesson 00.36 - PMI’s PDU Secrets

The PMP Exam is not for life.

Instead, once you pass the exam you are required to go through recertification every three years. The good news is that you don’t have to take the exam again. Instead, you have to earn 60 Professional Development Units (PDUs) in project management during this time. Then the cycle begins anew.

This lesson looks in detail at what PDUs are, how they are structured, discusses each of the six categories of PDUs in detail and gives you recommendations on where to learn more about PDUs, how to earn 30 of them for free for your PMP recertification and where to get even more if you need to.

PDU Resources

The PDU Insider website and newsletter:

http://www.pdu-insider.com

Earn PDUs

Earn 30 free PDUs from The PM Podcast

http://www.pm-podcast.com

Earn 37 PDUs with The Agile PrepCast for just $179.99

http://www.agileprepcast.com/pdu

Earn 1 PDU monthly from The PDU Podcast

http://www.pducast.com

CCR Resources

The Credentials handbook discusses PDUs in detail:

http://www.pmi.org/~/media/PDF/Certifications/pdc_pmphandbook.ashx

PMI Continuing Certification Requirements Website

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Module 00.4 - Final Exam & Contact Hours / PDUs

Lesson 00.40 - How to take your Final Exam

It is a PMI requirement that all “distance learning courses” like The PM PrepCast include an end of course assessment before the student receives a certificate of completion. We call this assessment our Final Exam.

The Final Exam is a 25 question, multiple choice exam. You must answer 17 questions correctly to pass. There is no time limit for you to take our Final Exam. You can take it after 2 weeks, 2 months or even wait for a year. Also, you can take the final exam as often as you need until you pass, but it’s really not that difficult.

Once you pass you can print your certificate.

Please see page 9 to read about the validity of this certificate.

Final Exam Links

First log in to the website:

http://www.pm-prepcast.com/login Then start your Final Exam:

http://www.pm-prepcast.com/final

Module 00.9 - Pre-Course Self-Assessment

Lesson 00.99 - Pre-Course Self-Assessment

This PDF document contains over 100 sample questions that you can answer before you begin your studies. It will allow you to “baseline” yourself and see what you already know.

Please turn to page 14 to learn more about all the Self-Assessment documents that you receive, especially because they are in no way intended as a replacement for a “real” PMP Exam Simulator.

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Module 01- Introduction & Project Management Basics

Lesson 01.00 - Introduction to Project Management

Welcome to the world of project management! This is the introduction to it all. Exploring the general concepts and basic terms of project management, this lesson sets the groundwork for what is to come and every project manager is expected to know. Introduction to Project Management is an overview of the foundation of project management and the PMBOK® Guide.

This is a nice, simple lesson to ease you into the foundations of project management so that you can build on these basics, both in the introductory chapter and the throughout the course. Let's begin our journey!

Exam Tip

If you don’t have an electronic copy of the PMBOK® Guide, then the worst thing that you can do is go online and download a pirated “free” copy from some dodgy website.

The PMI Code of Ethics and Professional Conduct clearly states, that we

must aspire to uphold intellectual property rights. As a PMP candidate you have agreed to uphold this code and therefore, downloading a free copy would be unethical. Don’t start your journey towards the PMP Exam on the wrong foot.

Instead, to get a legal and free PDF copy of the PMBOK® Guide simply become a PMI member. Not only will you receive that free PMBOK® Guide in PDF, you will also get a discount on the fee for the PMP exam. And this discount is actually greater than your PMI` membership. Becoming a member has more benefits than you thought.

Lesson 01.01 - Projects, Programs & Portfolios

The topic of this lesson is project management, program management, portfolio management, and organizational project management.

Even though our course is strongly focused on project management, we must discuss where it fits within the organization. This includes:

 The relationship between project, program, and portfolio management looking at the similarities and differences between them

 The goal of organizational project management and

 Finally, the definitions and details of project management, program management and portfolio management will

Essential Essentials

 Project management focuses on the individual needs of a project

 Program management coordinates related projects to better control and gain benefit from the aligned effort

 Portfolio management centralizes the management of the programs & projects

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Lesson 01.02 - The Role of the Project Manager

Because project management is a critical strategic discipline for any organization, your role as a project manager provides the link between the strategy and the team that implements the project. However, only

understanding and applying the knowledge, tools and techniques recognized as best practices are insufficient to ensure your success. Effective project management requires not only area-specific skills and general management proficiencies, but also specific competencies and advanced interpersonal skills in order to ensure success.

In this lesson, we look at the following aspects of the project manager’s role on your projects:

The PMBOK® Guide definition of a project manager and how they fit into the organization

 Competencies and characteristics of an effective project manager

 Primary interpersonal skills

 Primary responsibilities

 And the traditional, emerging and future roles of the project manager

Lesson 01.03 - Interpersonal Skills of the Project Manager

In this lesson, we look at the interpersonal skills that you as a project manager need in order to manage the project, as well as your project team. And yes, we are going to get a little soft here. We are going to cover some of those “touchy - feely” topics. The interpersonal skills is that set of elusive soft skills that everyone is always talking about and saying how important they are.

We review

 What interpersonal skills all project managers should possess

 How the twelve major interpersonal skills help with project success

 Other personal skills

Essential Essentials

The 12 interpersonal skills recognized by the PMBOK® Guide are: leadership, team building, motivation, communication, influencing, decision making,

political and cultural awareness, negotiation, trust building, and conflict management

Other personal skills project managers should also possess are: presentation skills, writing, creativity, delegation, feedback, active listening, flexibility, time management, intrapersonal skills, and emotional intelligence, to list just a few.

Knowing about these skills is not enough. You must also understand their importance and how to apply them on real life project situations.

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Lesson 01.04 - Business Case, Project Statement of Work, and Project Charter

Let’s delve into three important project documents. The business case, the project statement of work and the project charter are so essential that we devote this lesson especially to focus on them.

Specifically, in this lesson, we discuss

 The definition, purpose and different aspects of each of type of document,

 Who creates them, when and how are they used

 We outline their critical elements

 And we explain differences between them.

You will encounter these documents again in a future lesson on Develop Project Charter under the Project Integration Management knowledge area.

Essential Essentials

Document Purpose When Who What

Business Case Explains the business rationale of the project

Before the project Initiator Feasibility, costs, benefits, options, recommendation Project SOW Describe products,

services, or results

Before the project Initiator / sponsor / customer

Expectations for deliverables & results Project Charter Formally

autho-rizes project and gives authority to the PM

Develop Project Charter process

Various input with sponsor approval

Objectives, stakeholders, project manager authority

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Lesson 01.05 - The Project Management Plan

In this lesson, we learn about the Project Management Plan, which is perhaps the most important document that is created on a project, and describes how the project will be executed, monitored and controlled. Although it is initially created as part of the Develop Project Management Plan process, it is constantly being updated throughout the project. This is because it contains many “subsidiary” plans for each the different Knowledge Areas that involve planning, such as scope, cost, quality, etc.

In this lesson we

 Take a look at how it is created, what it is used for and what it contains.

 Discuss why it is the most important document in your project

 Cover the formality of the document. Is it a note written on a post-it, or is it a formal, approved document?

 List the questions that the Project Management Plan answers

 Review the difference between the Project Management Plan and the Project Schedule

 And cover the Change Control System that makes sure your Project Management Plan is in control

Essential Essentials

 The Project Management Plan is an important document for the PMP exam as well as for your project.

o It describes how your project is executed, monitored and controlled

o It is not a single document but instead it is a “collection” of subsidiary plans (i.e. cost management plan, risk management plan, etc.) and subsidiary documents (i.e. WBS, scope statement, etc.)

o It is approved and signed

 The PM plan is not the project schedule:

o The PM plan is an approved document that describes how a project is executed o The schedule shows project activities on a timeline

 All the management plans that make up The PM plan may be formal or informal, highly detailed or broadly framed. All based on the needs of your project.

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Lesson 01.06 - Activity List, Activity Attributes & Requirements Traceability

Matrix

This lesson focuses on the activity list, activity attributes, and requirements traceability matrix. The activity list and activity attributes play a large role in establishing the project schedule, and the requirements traceability matrix provides a framework for managing the project scope.

Specifically in this lesson, we will:

 Provide a definition for each of these documents and list and discuss their contents

 Explain how they are created and their purpose

 And make a comparison between the documents, their purpose, and their features

Essential Essentials

The activity list is a comprehensive list of all of the project’s activities. It results from the Define Activities process.

 Included in the activity list is an activity identifier as well as a scope of

work description for each activity that provides enough detail to certify that the project team members have an understanding of the work to be performed.

 The activity list is an “extension” of the WBS in the following sense: The WBS work packages describe the scope and the activities in the activity list describe the required work to create the scope.

Activity attributes expand the activity list by identifying additional activity components associated with each activity.

 Some sample attributes are predecessor activities, successor activities, logical relationships, leads and lags, resource requirements, imposed dates, constraints and assumptions.

 These attributes are details that help build the schedule and can be used for sorting.

The requirements traceability matrix is a table that connects product requirements from their origin to the deliverables that satisfy them.

 It helps to ensure that the approved requirements in the requirements documentation are what is delivered at project close.

 The requirements traceability matrix provides structure for managing changes to the project scope and the effect on the requirements. For example it helps to discover the impact of any change or deviation from the scope baseline as it relates back to the project objectives.

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Lesson 01.07 - Responsibility Assignment Matrix, Resource Breakdown Structure

& Roles and Responsibilities

In this lesson, we are going to take a closer look at three documents that could be considered “distant cousins” of each other. They are

 The responsibility assignment matrix (RAM)

 The roles & responsibility documents

 The resources breakdown structure (RBS)

We look at the definition for each, explain why we use them and what they do for our projects, we look at examples of each, discuss the content for each and explain what the differences (and similarities) are between them.

PMP Exam Tip

In your studies you may encounter the abbreviation “RBS”. The PMBOK®

Guide uses this abbreviation interchangeably for both the Resource

Breakdown Structure as well as the Risk Breakdown Structure.

If you see the abbreviation “RBS” on either practice exams or the actual PMP Exam, do the following:

 Read the full question (RTFQ)

 Read the full answers (RTFA)

 And by doing this you will be able to understand the context in which RBS is being used. That will allow you to understand and identify which “RBS” is meant.

Essential Essentials

RAM R&R RBS

Purpose Clear assignments Job description Identify resources Created Plan Human Resource Management or Acquire Project Team process Feature Relates WBS to OBS Documents different job

roles & tasks

Hierarchical structure of resources by category & type

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Lesson 01.08 - Competing Project Constraints

As a project manager, the number and type of activities in which you engage to successfully complete a project are often based on the different competing project constraints that exist on any project. One of the major characteristics of a successful project manager is the ability to effectively manage competing project constraints throughout the life of the project. This includes not only recognizing these constraints but also making sound trade-off decisions to help increase the probability of project success.

Essential Essentials

 A constraint is any factor on a project that limits its proper execution

 There are six “major” project constraints including; Scope, Cost, Time, Quality, Resources and Risk

 Each of these constraints is in constant competition with the others to be the top priority on the project

 A change in any one of these constraints must result in a change in one or more of the others

 The Project Manager must balance these constraints to ensure success

Lesson 01.09 - Baselines

Let’s focus on project baselines. Every project should have at least one plan and you should compare your project against that plan. Baselines are important tools which are used to analyze the actual performance of the project against a plan. Baselines are compared against the current

performance metrics to determine if the project is executing according to plan. They are used to monitor and control various aspects of the project

throughout its lifecycle. In this lesson we…

 …review the definition of the term ‘baseline’

 …look at a list of various baselines and a few specific ones that may be used on your project

 …explain the importance of baselines and how they are used to monitor and control projects

 … and discuss conditions where we will rebaseline a project and conditions in which we will not.

Essential Essentials

In project management, a baseline is a planned state. We draw a line in the sand and we say: This is what we think our project is going to look like and this is what we will measure ourselves against. In this way actual performance is measured against this original baseline.

Then from time to time, we must go back and we must re-evaluate our baselines and see if they are still valid. If they are not we may need to rebaseline.

An approved, major change request may require a change in your baseline.

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Module 02 - Project Influences and Life Cycle

Lesson 02.00 - Projects and Organizations

The main objective of this lesson is to reflect on how projects and

organizations operate. Although the principles within the project management knowledge areas and processes apply to projects across all organizations, they are not likely to be executed in exactly the same manner on different projects let alone in different organizations. In this lesson we ask and answer questions such as:

Why do organizations execute projects at all? How does an organizational structure affect project governance? What is organizational culture? How does an organization’s communication style affect a project? How are projects aligned within the organization? Who has the power in the organization and how does that affect a project? What is the project life cycle?

To better understand how to best carry out our own projects in our own organizations, it is important to seek answers to the above questions and understand patterns and differences on how other projects and other organizations function.

Exam Study Tip

A common topic on PMP® exam sample questions relates to the different organizational structures. For example, you may be shown a diagram and are asked to select if what is depicted is a functional, projectized, strong or weak matrix organization.

You also need to understand who yields the power or influence in each organizational structure.

Lesson 02.01 - Organizational Process Assets

An asset is something of value. In this context, an organization’s process assets are like project management treasure. It is valuable knowledge, information, and tools, which the organization accumulates over time. In this lesson, we describe the aspects of the assets, which the project manager has at his or her disposal. We see how organizational process assets can be used throughout the project management process groups and are used in all 10 project management knowledge areas. We look at

examples of processes and procedures and discuss the information flow and examples of corporate knowledge bases. We learn how organizational process assets are not static. Project teams update them as needed. You can see in this and many future lessons, how beneficial and invaluable organizational process assets are to a project manager.

You don't launch a project from a completely blank slate. You’ll have

organizational process assets, which you can utilize at different points on the project.

Essential Essentials

 The organizational process assets manifest in two forms, namely as processes and procedures and in the form of a corporate knowledge base.

 Use your organizational process assets to understand policies, guidelines and requirements, in other words, what you are obligated to do.

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 Use the organizational process assets to inform you about rules and provide you tools for your current project.

 Remember to update organizational process assets for other projects to use.

Exam Study Tip

 It is important to understand the distinction between the two categories of organizational process assets

o Processes & procedures o Corporate knowledge base

 Understand the use of organizational process assets within the different project management processes.

 Know when they are to be used as inputs and when they are updated as outputs for each process.

 Details of how organizational process assets are used for different project management processes will be described in the lessons to follow.

Lesson 02.02 - Enterprise Environmental Factors

If you were to be sent off to manage a project overseas, I bet you’d seriously consider your host country’s political situation, its security, geography, culture, and infrastructure in how you manage the different aspects of your project. What I must emphasize is this. First, these are but a few examples of enterprise environmental factors and second, enterprise environmental factors are an important influence on any project, not just international ones. This lesson aims to describe different enterprise environmental factors, so you know what they are, and how they can affect your project.

Essential Essentials

Enterprise environmental factors (EEF) refer to both internal and external factors over which the project team has little or no control.

 Enterprise environmental factors are inputs to all Initiating processes and to most (but not all) Planning processes.

 Enterprise environmental factors may enhance or constrain the options that you have as a PM and they may have a positive or negative influence on the outcome or the success of your project.

Enterprise environmental factors are considered as inputs to “early” processes.

Enterprise environmental factors are inputs to all Initiating processes and to most but not all Planning processes.

 In many knowledge areas, only the first one or two processes are really affected by these enterprise environmental factors.

 There is no need to reconsider the enterprise environmental factors once they are documented in the first one or two processes. The documents themselves are then what serve as inputs to the Executing and Monitoring & Controlling processes in that particular Knowledge Area.

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Lesson 02.03 - The Project Team and The Project Management Team

The Project (Management) Team is the main topic of this lesson, where we look at both the Project Team and the Project Management Team. The Project Team consists of all individuals who perform the daily tasks that ultimately determine the success or failure of the project.

As project stakeholders, they are committed to the success of the project, and are held accountable if the project does not succeed. They are distinguished from other project stakeholders who may be interested in the project’s outcome but who are not specifically accountable for the project outcome. The Project Team consists of the Project Management Team members (who “manage” the project), and all other team members performing other tasks on the project that are not specific to “managing” the project.

In this lesson, we focus on:

 Defining the project team and its characteristics

 Describing the different types of project team composition

 Reviewing the differing roles and responsibilities of project team members

 Listing important interpersonal skills needed for project team members

 And discussing considerations with colocated teams versus virtual teams

Lesson 02.04 - Project Life Cycle and Project Phases

The topic of this lesson is the Project Life Cycle and Project Phases. We discuss how life cycles are a series of phases, and how your project will progress based on these phases. We also discuss how phases are broken down, scheduled, and managed.

Essential Essentials

All projects follow the generic project life cycle of starting, organizing & planning, executing and closing project work. This generic flow should not be confused with the Process Groups found in the PMBOK® Guide.

Project life cycles are a series of phases that a project passes through from its initiation to its closure.

Phases are a collection of logically related project activities that culminate in the completion of one or more deliverables.

There are two main types of phase to phase relationships, which are sequential and overlapping. Sequential phase start only after the previous phase has ended, but an overlapping phase starts before the previous phase is over.

The life cycle for one project is not going to be the same for another. Each project has unique goals. A mission to mars would have a completely different life cycle than a fast-paced, rapid software

development project!

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Module 03 - Processes, Process Groups & Knowledge Areas

Lesson 03.00 - Project Management Processes

In this lesson, we review the basics of the project management processes covered in the PMBOK® Guide.

We learn what a process is, why there are so many processes, and how the guide can be used as a framework for successful project management. We also cover the process groups and introduce you to how they interact with each other.

Essential Essentials

 Processes are a set of interrelated actions. A process doesn’t exist on its own. It takes inputs from one or more other processes and creates output(s) that may again be used by other processes.

 Each process has inputs, tools & techniques, and outputs. Inputs are what comes in, the tools & techniques are what the process uses to accomplish its goal, and the outputs are the products that it produces.

The PMBOK® Guide is a framework. Tailor the processes from the

guide to your project. Not every project will use every process, but each process group will be represented in a successful project.

 Process groups interact with each other to contribute to project success. Don’t skip a step! Skipping a process or process group will always come back to haunt you later.

Lesson 03.01 - Process Groups and Knowledge Areas

In this lesson we cover in greater detail both the Process Groups and Knowledge Areas presented in the PMBOK® Guide. The guide describes project management processes in terms of the integration between each of the processes, as well as their interactions and the purposes they serve. To help aspiring PMPs better understand these relationships, these processes are organized in terms of 5 Process Groups and 10 Knowledge Areas.

Essential Essentials

 There are 5 process groups, which are o Initiating

o Planning o Executing

o Monitoring and Controlling o Closing

 The 10 knowledge areas are covered in detail in Module 04 - 13 of our course.

 The process groups interact and overlap, and each of them interact and work together to contribute to your project’s success!

Each process group has a purpose, and the PMBOK® Guide covers each one for a reason. They are all important!

References

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