Problem Identifcation
Problem Identifcation
and Research Problem
and Research Problem
WHAT IS A RESEARCH PROBLEM
• A research problem in !eneral re"ers to some di#c$lt%
&hich a researcher e'periences in the conte't o" either a theoretical or practical sit$ation and &ants to obtain a sol$tion "or the same
IMPORTANCE OF PROBLEM DEFINITION
() A problem &ell defned is hal" sol*ed+) ,The "orm$lation o" the problem is o"ten more essential than its sol$tion)- .Albert Einstein/
0) Ho& the problem is "ramed determines &hat sol$tion is obtained
1) The research problem dri*es s$bse2$ent sta!es o" the research process
3) Proper problem defnition ens$res that the research res$lts &ill meet decision
The Process of Problem
Denition
.(/ 7nderstand the b$siness sit$ation 8 identi"% the 4e% s%mptoms Identi"% .Isolate/ the problems "rom s%mptoms Write mana!erial decision statement and correspondin! research p$rpose 9etermine $nit o" anal%sis 9etermine rele*ant *ariables State research 2$estions:ob6ecti*e s and:or h%potheses
The Process of Problem Denition: 1 !n"erst#n" the B$siness Decision
• Researcher needs to $nderstand;
() the decision ma4er5s ob6ecti*es .i)e) desirable end<states that the decision ma4er hopes to achie*e &ithin a "$t$re time "rame/ "or
cond$ctin! the research
+) the b$siness conte't in &hich the decision ma4er operates ob6ecti*es
• Can be achie*ed b% cond$ctin! a sit$#tion
#n#l%sis < in"ormal !atherin! o" bac4!ro$nd in"ormation to "amiliari=e the researcher and mana!er &ith the decision<ma4in! en*ironment sit$ation)
• 7se"$l !$idelines are;
() 9e*elop man% alternati*e problem statements +) Thin4 abo$t potential sol$tions to the problems
T e Process o Pro
em
Denition:
& Isol#te '%m(toms from
Problem
• '%m(tom 8 the si!n .indicator/ that
somethin! is &ron! .e)!) sales decline/
• Problem 8 the act$al reasons .possible
ca$ses/ "or the discrepanc% bet&een &hat is .c$rrent sit$ation/ and &hat is desired .e)!) lac4 o" moti*ation amon! salespeople/
• Tac4lin! the s%mptoms ma% not necessaril%
sol*e the problem the real .root/ ca$ses m$st be identifed and tac4led
Isol#tin) Problems from
'%m(toms
Problem Definition
Organization Symptoms Based on Symptom Probable True Problem Twenty-year-old neighborhood swimming association seeks research help •Membership has
been declining for years
•!ess fre"uent usage
among members
•#ncreased
attendance at new water park with wa$e pool and water slides that mo$ed into town a few years ago
%eighborhood residents prefer the water park
Demographic changes&
• Swim facility is
outdated and does not appeal to younger families
• 'ounger families and
children ha$e negati$e image of the pool • Older residents no longer swim anywhere
e rocess o
ro
em
Denition:
* +rite M#n#)eri#l Decision
't#tements #n" Corres(on"in)
Rese#rch Ob,ecti-es
• Decision st#tements capt$re the
researcher5s $nderstandin! o" the decision ma4er5s ob6ecti*es .reasons/ "or see4in! the research
• Essentiall% in*ol*es statin! the in"ormation
that is needed to help ma4e the decision
• 9ecision statements m$st then be
translated into research ob6ecti*es .the deli*erables o" the research/
The Process of Problem
Denition:
. Determine !nit of An#l%sis
• !nit of An#l%sis 8 The tar!et pop$lation
"rom &hom data needs to be collected to ser*e the research ob6ecti*es
• These co$ld be;
• Indi*id$als .ma%be e*en "$rther classifed b%
demo!raphics !eo!raphic location etc/
• Ho$seholds
• Or!ani=ational c$stomers .e)!) retailers
&holesalers/
• Competitors • Etc
e rocess o
ro
em
Denition:
/ Determine Rele-#nt
0#ri#bles
• 0#ri#ble < An%thin! that ma% ass$me
di>erent *al$es amon! members o" the tar!et pop$lation e)!) a!e le*el o"
satis"action etc
• ?ariables can be ;
• Cate!orical or contin$o$s • 9ependent or independent
• ?ariable classifcations ha*e implications
"or data anal%sis
The Process of Problem Denition:
't#te Rese#rch 2$estions #n"
Ob,ecti-es
• Research Ob6ecti*es
• @oals that the research is desi!ned to achie*e • Research $estions
• $estions "or &hich the research is desi!ned to
pro*ide ans&ers
• The researcher5s translation o" the mana!erial
.mar4etin!/ problem into a specifc in2$ir%
• Research 2$estions and research ob6ecti*es o"ten
di>er onl% in terms o" phrasin! .&hether as a 2$estion or a statement/
• Research ob6ecti*es sho$ld be stated both in broad
and specifc terms to !i*e;
T3E RE'EARC3
PROPO'AL
• A &ritten statement o" the research desi!n
.strate!% bl$eprint/ that o"ten also incl$des • a statement e'plainin! the p$rpose o" the st$d%
.in the "orm o" research ob6ecti*es or deli*erables/
• a defnition o" the problem .o"ten in the "orm o"
a decision statement/
• the partic$lar research methodolo!% that &ill be
emplo%ed
• details o" proced$res that &ill be $sed d$rin!
Contents of the Rese#rch Pro(os#l
() P$rpose o" the research
• The !eneral p$rpose
• Specifc research ob6ecti*es to be achie*ed &ith the st$d%
.incl$din! clear specifcation o" *ariables in*ol*ed/
+) Research 9esi!n
• Specifc research method .or methods/ to be $sed • $stifcation "or choice o" methods
0) Meas$rement
• Ho& *ariables &ill be meas$red • Sample 2$estions
1) Sample 9esi!n
• What the tar!et pop$lation &ill be • Ho& the sample &ill be selected • What si=e o" sample &ill be $sed
Contents of the Rese#rch Pro(os#l
4 Contin$e"
3) 9ata !atherin!
• Ho& the data &ill be collected and b% &ho)
) 9ata Processin!:Anal%sis
• Ho& the data &ill be processed
• What anal%sis techni2$es &ill be $sed "or specifc
research ob6ecti*es
D) Presentation o" Res$lts
• Ho& res$lts &ill be presented • Written report
• Oral presentation
) Time Sched$le
• Time sched$le "or completion o" the st$d%
F) B$d!et
• O*erall cost o" the st$d% .incl$din! brea4do&n o"
F$nctions of # Rese#rch Pro(os#l
For M#n#)ement 5the client6:
() E*al$ation
• It helps the client to e*al$ate the abilit% o"
the research to accomplish its ob6ecti*es
+) Choosin! research s$ppliers
• Client 6$d!es 2$alit% o" di>erent research
s$ppliers "rom their proposals
0) $d!ment standard
• It is a standard "or determinin! i" the research
G$nctions o" a Research Proposal
For the Rese#rcher: () Thin4in! ahead
• It "orces the researcher to thin4 thro$!h the di>erent
sta!es o" the research process
+) Biddin! doc$ment
• It ser*es as the researcher5s bid to o>er a specifc
ser*ice
For Both P#rties: 0) Comm$nication
• It ser*es as a means o" comm$nication bet&een the
researcher and the client .decision ma4er/
1) Written Contract
• It ser*es as a &ritten contract that can al&a%s be
SELECTI@ THE PROBLEM
• S$b6ect &hich is o*erdone sho$ld not be normall% chosen • Contro*ersial s$b6ect sho$ld not become the choice o" an
a*era!e researcher
• Too narro& or too *a!$e problems sho$ld be a*oided • The s$b6ect selected "or research sho$ld be "amiliar and
"easible so that the related research material or so$rces o" research are &ithin one5s reach
• The importance o" the s$b6ect the 2$alifcations and the
trainin! o" a researcher the costs in*ol*ed the time "actor are "e& other criteria that m$st also be considered in selectin! a problem
SELECTI@ THE PROBLEM
• S$b6ect &hich is o*erdone sho$ld not be normall% chosen
• Contro*ersial s$b6ect sho$ld not become the choice o" an
a*era!e researcher
• Too narro& or too *a!$e problems sho$ld be a*oided
• The s$b6ect selected "or research sho$ld be "amiliar and
"easible so that the related research material or so$rces o" research are &ithin one5s reach
• The importance o" the s$b6ect the 2$alifcations and the
trainin! o" a researcher the costs in*ol*ed the time "actor are "e& other criteria that m$st also be considered in
selectin! a problem
• The selection o" a problem m$st be preceded b% a
TECHI7E I?OL?E9 I 9EGII@
A PROBLEM
• Statement o" the problem in a !eneral &a% • 7nderstandin! the nat$re o" the problem • S$r*e%in! the a*ailable literat$re
• 9e*elopin! the ideas thro$!h disc$ssions • Rephrasin! the research problem