IBM Director Systems Management Guide

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IBM

Director

4.20 Systems

Management

Guide

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IBM

Director

4.20 Systems

Management

Guide

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Note: Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationin AppendixD,“Notices,”onpage367.

ThirdEdition(July2004)

©CopyrightInternationalBusinessMachinesCorporation2004.Allrightsreserved.

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Part

1. IBM

Director

fundamentals

.

. 1

Chapter1. IntroducingIBMDirector. . . 3

IBMDirectorenvironment . . . 3

IBMDirectorcomponents . . . 4

IBMDirectorAgentfeatures . . . 6

IBMDirectorextensions . . . 7

Licensing . . . 11

Upgradingfrompreviousreleasesof IBMDirector . . . 11

Chapter2. Operatingsystemssupportedby IBMDirector andIBM Director tasks . . . 13

Supportedoperating systemssupportedbyIBMDirectorcomponents. . . 13

OperatingsystemssupportedbyIBMDirectortasks . . . 15

IBMDirectortask supportforBladeCenterproducts . . . 29

Chapter3. UnderstandingIBM DirectorConsole . . . 31

TheIBMDirectorConsoleinterface . . . 31

Scheduler. . . 40 MessageBrowser. . . 48 SystemStatus . . . 48 UserAdministration . . . 49 EncryptionAdministration . . . 50 MassConfiguration . . . 51

Chapter4. Managingandmonitoringsystemswitheventactionplans. . . 55

HoweventsworkintheIBMDirectorenvironment . . . 55

Planning anddesigningeventactionplanimplementations. . . 57

Building aneventactionplan. . . 59

Workingwithexistingeventactionplans . . . 72

Part

2. IBM

Director

Console

tasks

.

. 77

Chapter5.ActivePCIManager . . . 79

FaultTolerant ManagementInterface(FTMI) . . . 79

SlotManager . . . 83

Chapter6.AssetID. . . 93

Chapter7. BladeCenterAssistant . . . 95

StartingtheBladeCenterConfigurationorBladeCenterManagement subtask 95 BladeCenter Configurationsubtask . . . 97

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BladeCenter Managementsubtask . . . 106

Deploymentwizard subtask. . . 110

Switch Managementlaunchpadsubtask. . . 126

Chapter8. CapacityManager . . . 127

Viewing andactivatingmonitors . . . 127

Identifying bottlenecks. . . 128

Receivingautomaticnotificationofabottleneck . . . 129

Generatinga report. . . 131

Viewing reportdetails . . . 137

Savingandprintinga report. . . 137

Viewing previouslygeneratedreports . . . 138

Predictingfutureperformance . . . 139

Viewing aperformanceforecastgraph. . . 139

Changing settings . . . 140

Chapter9. CIMBrowser . . . 143

StartingtheCIMBrowsertask. . . 143

Viewing informationintheCIMBrowser . . . 144

Settingapropertyvaluefora CIM-classinstance. . . 144

Executingamethodfor aCIM-classinstance . . . 144

Creatingshortcutstoclassesandmethods . . . 145

Chapter10.ConfigureAlertStandardFormat . . . 147

ConfiguringAlertStandardFormat . . . 147

ConfiguringSecurePower Management . . . 147

Using SecureRemoteManagement. . . 151

Chapter11.DMI Browser . . . 153

StartingtheDMIBrowsertask. . . 153

Viewing componentinformationintheDMIBrowser. . . 153

Settinganattributevaluefor aDMI group . . . 154

Creatingagroup-class shortcut . . . 154

Chapter12.EventLog . . . 155

Viewing andchangingdisplayoptions . . . 155

Changing eventlogsettings. . . 157

Exporting eventsfromtheeventlog. . . 158

Chapter13.FileTransfer . . . 159

StartingtheFileTransfertask . . . 159

Transferring filesbetweenmanagedsystems . . . 160

Synchronizingfiles,directories,or drives. . . 160

DisablingTCPsessionsupport . . . 161

Chapter14.HardwareStatus . . . 163

Chapter15.Inventory . . . 167

Viewing inventorydata . . . 167

Exporting inventory-queryresultstoa file. . . 170

Viewing andeditingtheinventory-software dictionary . . . 170

Chapter16.ManagementProcessorAssistant. . . 175

StartingtheManagementProcessorAssistanttask . . . 175

Communications subtask. . . 177

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Management subtask . . . 189

Chapter17.MicrosoftClusterBrowser. . . 193

Chapter18.NetworkConfiguration . . . 195

Viewing andconfiguring IPaddresses. . . 195

Chapter19.ProcessManagement . . . 197

Viewing andworkingwithprocesses,services,anddevice-servicesinformation 197 Creatingandapplyingaprocessmonitor. . . 200

Removing processmonitors. . . 201

Viewing processmonitors . . . 201

Creatingandrunningprocesstasks. . . 201

Issuing acommandona managedsystem . . . 203

Restrictinganonymouscommandexecution. . . 204

Chapter20.RackManager . . . 207

StartingtheRackManagertask . . . 207

Startingacomponentassociation . . . 208

Cancelingacomponentassociation. . . 208

Creatingandconfiguringarack . . . 209

Addingcomponentstoanexistingrack . . . 209

Removing arackcomponent . . . 210

Chapter21.RemoteControl . . . 211

Startingaremote-control session. . . 211

Changingremote-control states . . . 212

Changingtherefreshrate . . . 212

Recording aremote-controlsession. . . 213

Playinga recordedremote-controlsession . . . 213

Restrictingremote-control usage. . . 213

Sendingkey combinations . . . 214

Transferring theclipboard . . . 214

Chapter22.RemoteSession. . . 215

Chapter23.ResourceMonitors. . . 217

Viewing availableresourcemonitors . . . 217

Settingaresource-monitorthreshold . . . 217

Viewing allresource-monitor thresholds . . . 220

Recording aresourcemonitor . . . 220

Viewing agraphof aresource-monitorrecording . . . 221

Exporting aresource-monitorrecording . . . 222

Monitoringthesameresourceonmultiplegroupsormanagedsystems . . . 222

Exporting andimportingthresholdtasks . . . 222

Viewing resource-monitordataonthetickertape. . . 223

Chapter24.ServeRAIDManager . . . 225

StartingtheServeRAIDManagertask. . . 225

Viewing systemordeviceinformation . . . 226

Viewing ServeRAIDalerts . . . 226

Locatingdefunctdiskdrives. . . 226

Chapter25.SNMPBrowserandSNMPdevices . . . 227

Settingdiscoveryparameters . . . 227

Creatinganew SNMPdevice . . . 228 Contents

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ConfiguringSNMPtrapforwarding . . . 228

Using theSNMPBrowser . . . 229

Chapter26.SoftwareDistribution. . . 233

Understanding softwaredistribution . . . 233

Importing softwareandbuildingsoftwarepackages . . . 234

Importing apreviouslycreatedsoftwarepackageusingDirector FilePackage wizard (PremiumEditiononly) . . . 249

Distributinga softwarepackage . . . 250

Creatingandeditingsoftware-packagecategories . . . 250

Workingwithsoftwarepackages . . . 252

Changing software-distributionserverpreferences . . . 253

Viewing detailsaboutfile-distribution serversandsoftwarepackages . . . . 254

Chapter27.SoftwareRejuvenation . . . 257

StartingtheSoftwareRejuvenationtask . . . 257

Configuringaservice rejuvenation . . . 258

Schedulinga softwarerejuvenation . . . 259

Editinga rejuvenationschedule . . . 261

Deletinga rejuvenationschedule. . . 261

Creatingaschedulefilter. . . 261

Settingrejuvenationoptionsforallmanaged systems . . . 262

Predictingresourceexhaustion . . . 263

Viewing resourceutilization. . . 265

Creatinganeventfilterfor software-rejuvenationevents . . . 265

Using keyboardshortcuts . . . 266

Chapter28.SystemAccounts . . . 267

Addingagroup . . . 267

Deletinga user . . . 267

Editinggroupmembership . . . 268

Chapter29.SystemAvailability. . . 269

StartingtheSystemAvailabilitytask. . . 269

Changing thegraph dates . . . 271

Changing thesettingscriteria . . . 272

Savingthesystem-availabilityreport . . . 273

Part

3. IBM

Director

features

for

accessing

IBM

Director

components

.

. 275

Chapter30.Workingwithmanagement serversusingthecommand-line interface (DIRCMD) . . . 277

Installing andaccessingDIRCMD . . . 277

DIRCMDsyntax . . . 277

Chapter31.WorkingwithmanagedsystemsusingWeb-basedAccess (Windowsonly) . . . 305

StartingWeb-basedAccess. . . 305

TheWeb-basedAccessinterface. . . 308

Viewing hardwarestatus. . . 309

Viewing managed-systeminformation . . . 310

Workingwithmanagedsystems . . . 320

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Chapter32.SolvingIBMDirector problems. . . 327

Installation,upgrades,anduninstallation . . . 327

IBMDirectorServer. . . 329

IBMDirectorConsole . . . 333

IBMDirectorAgent . . . 337

Managed systemsrunningWindows . . . 338

IBMDirectortasks . . . 339

SoftwareDistribution . . . 342

Web-basedAccess. . . 344

Systems runningdouble-bytecharactersetlanguages. . . 345

Chapter33.UpdatingIBMDirector . . . 347

Chapter34.Gettinghelpandtechnicalassistance . . . 349

Before youcall . . . 349

Using thedocumentation. . . 349

Getting helpandinformationfromtheWorldWideWeb . . . 350

Softwareservice andsupport . . . 350

Part

5. Appendixes

.

. 351

AppendixA.Resource-monitorattributes. . . 353

AppendixB.ObtainingFRUdatafilesusingtheGETFRUcommand . . . 359

AppendixC.Terminologysummaryandabbreviationlist . . . 361

IBMDirectorterminology summary . . . 361

Abbreviations . . . 361 AppendixD.Notices. . . 367 Editionnotice . . . 367 Trademarks. . . 368 Glossary . . . 369 Index. . . 379 Contents

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Figures

1.HardwareinanIBMDirector environment . . . 4

2.SoftwareinanIBMDirectorenvironment . . . 5

3.IBMDirector Console . . . 31

4.IBMDirector Consoletoolbar . . . 32

5.IBMDirector Console:GroupContentspanelisting aselectedgroup. . . 34

6.“DynamicGroupEditor” window . . . 35

7.“TaskBased GroupEditor”window . . . 36

8.“StaticGroupEditor”window . . . 37

9.“CategoryEditor”window. . . 38

10.“GroupImport” window . . . 39

11.“Scheduler”window. . . 41

12.“NewScheduledJob”window . . . 42

13.“Repeat”window. . . 43

14.“NewScheduledJob”window:Taskspage . . . 43

15.“NewScheduledJob”window:Optionspage . . . 44

16.“NewScheduledJob”window:Schedulinga taskthatisactivatedbydraggingitontoa managed object. . . 46

17.“Scheduler”window:SelectingajobtypeintheJobspage . . . 47

18.“Scheduler”window:SelectingaspecificjobexecutionintheJobspage . . . 47

19.SystemStatusmenu . . . 49

20.“EncryptionAdministration”window . . . 50

21.“ConfigureAlertStandardFormat:ProfileBuilder”window. . . 51

22.“ConfigureAlertStandardFormat:ProfileBuilder”window,displayinga newprofile . . . 52

23.“Status”window . . . 53

24.“Status”window:Profile Statusfield. . . 53

25.“EventActionPlanBuilder”window . . . 60

26.“SimpleEvent FilterBuilder”window:EventType page. . . 63

27.“CustomizeAction”window:Customizinganactionfora ticker-tapealert . . . 67

28.“EventActionPlanBuilder”window:Eventactionplan withaneventfilter andeventaction assignedtoit . . . 70

29.“CustomizeAction”windowdisplayingexamplevalues . . . 71

30.Promptwhenmodifyinganexistingeventactionplan . . . 73

31.“FaultTolerantManagementInterface”window. . . 80

32.“SlotManager”window: Slotviewpage . . . 84

33.“SlotManager”window:Treeviewpage . . . 85

34.“SlotManager”window:Tableviewpage . . . 86

35.Examplesof sloterrorstatus . . . 87

36.“AssetID”window . . . 93

37.“ManagementProcessorAssistant”window:BladeCenterManagement subtask. . . 96

38.“ManagementProcessorAssistant”window:IPpropertiespage . . . 100

39.“ManagementProcessorAssistant”window:Hardwarepage . . . 101

40.“ManagementProcessorAssistant”window:DNSpage . . . 102

41.“ManagementProcessorAssistant”window:Restart serviceprocessorpage . . . 103

42.“ManagementProcessorAssistant”window:Loginprofilespane . . . 105

43.BladeCenterDeploymentwizard:“Welcometo theBladeCenter Deploymentwizard” window 112 44.BladeCenterDeploymentwizard:“LogintotheBladeCentermanagementmodule”window 113 45.BladeCenterDeploymentwizard:“Changetheusername andpasswordforthemanagement module”window. . . 114

46.BladeCenterDeploymentwizard:“Configurethemanagementmoduleproperties”window 115 47.BladeCenterDeploymentwizard:“Configurethemanagementmoduleprotocols”window 116 48.BladeCenterDeploymentwizard:“ConfiguretheIPaddresses”window . . . 117

49.BladeCenterDeploymentwizard:“Changetheusername andpasswordforswitchmodules” window . . . 118

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50.BladeCenterDeploymentwizard:“Configuretheswitchmodule”window . . . 119

51.BladeCenterDeploymentwizard:“Deployoperatingsystemsonthebladeservers”window 120 52.BladeCenterDeploymentwizard:“Configurethedeploymentpolicies”window. . . 121

53.BladeCenterDeploymentwizard:“Setupsummary”window. . . 122

54.IBMDirector ConsoleTasks pane:BladeCenterDeploymentwizardprofile . . . 123

55.“MonitorActivator”window. . . 128

56.“SimpleEvent FilterBuilder”window . . . 131

57.“ReportDefinitions”window: ReportParameters page. . . 132

58.“NewTimeInterval”window . . . 132

59.“ReportDefinitions”window: Methodof GeneratingaReportpage . . . 133

60.“ReportDefinitions”window: MonitorSelectionpage . . . 134

61.“ReportDefinitions”window:ThresholdSettingspage. . . 134

62.“ReportViewer”window. . . 135

63.“ReportViewer”window:Lower-rightpanedisplayingaperformance-forecastgraph. . . 139

64.“Settings”window:Graphpage . . . 141

65.“Settings”window:Windowpage . . . 141

66.“Settings”window:Monitorspage . . . 142

67.“CIMBrowser”window . . . 143

68.“ConfigureAlertStandardFormat” window:Generalpage . . . 148

69.“ConfigureAlertStandardFormat” window:Configurationpage . . . 149

70.“ConfigureAlertStandardFormat” window:RemoteManagementpage . . . 149

71.Web-basedAccess, savingauthenticationkeys . . . 150

72.“EventLog”windowdisplayingalleventsfor allmanagedsystems . . . 155

73.“SetTimeRange”window . . . 156

74.“SetLogViewCount”window . . . 156

75.“ChoosetheColorforCritical”window . . . 157

76.“ServerPreferences”window:Event Managementpage . . . 157

77.“FileTransfer”window . . . 159

78.IBMDirector Consoledisplayinghardware-statusgroups. . . 163

79.IBMDirector Console,hardware-statusiconslocatedinthebottom-rightportion . . . 163

80.“HardwareStatus”windowshowingallhardware-statusevents . . . 164

81.“HardwareStatus”windowshowingeventsfora singlemanagedsystem. . . 164

82.“InventoryQueryBrowser”window. . . 168

83.“InventoryQueryBuilder”window . . . 169

84.“InventorySoftwareDictionaryEditor”window. . . 171

85.“ManagementProcessorAssistant”window:Management subtask . . . 176

86.“ManagementProcessorAssistant”window:IPpropertiespage . . . 181

87.“ManagementProcessorAssistant”window:Hardwarepage . . . 182

88.“ManagementProcessorAssistant”window:DNSpage . . . 183

89.“ManagementProcessorAssistant”window:Restart serviceprocessorpage . . . 184

90.“ManagementProcessorAssistant”window:Modemsettings-Hardwarepane . . . 186

91.“ManagementProcessorAssistant”window:Modemsettings-Softwarepane. . . 187

92.“NetworkConfiguration”window:IPAddresspage . . . 195

93.“ProcessManagement”window . . . 198

94.“ProcessMonitors”window . . . 200

95.“ProcessTask”window . . . 202

96.“ExecuteCommand”window . . . 203

97.“RackManager”window. . . 207

98.“RemoteControl”window . . . 212

99.“RemoteSession”windowfor amanagedsystem runningWindows . . . 215

100.“ResourceMonitors”windowfora manageddevice. . . 218

101.“SystemThreshold”windowforsettingnumericthresholds . . . 218

102.“SystemThreshold”windowforsettingtext-stringthresholds . . . 219

103.“ResourceMonitors”window,clickingRecord. . . 221

104.“ResourceMonitorRecording”window . . . 221

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106.“ServeRAIDManager”windowdisplayingadefunctdiskdrive. . . 226

107.“SelectMIBtoCompile”window. . . 230

108.“SNMPBrowser”window . . . 230

109.“SNMPBrowser”windowwithadevice treeexpanded . . . 231

110.“AddProfile” window . . . 232

111. “SoftwareDistributionManager”window(StandardEdition). . . 235

112.“SoftwareDistributionManager”window(PremiumEdition). . . 235

113.DirectorUpdateAssistantwizard . . . 236

114.“AboutInstallShield”window . . . 237

115.InstallShieldPackage wizard . . . 239

116.MicrosoftWindowsInstallerPackage wizard . . . 240

117.RPMPackagewizard. . . 241

118.AIXInstallPPackagewizard . . . 242

119.OS/400Restore LibraryPackagewizard. . . 243

120.OS/400Restore LibraryPackagewizard:“AdvancedOptions”window. . . 243

121.OS/400Restore LicensedProgramPackagewizard . . . 244

122.OS/400Restore ObjectPackagewizard. . . 245

123.CustomPackageEditor: “CreateCustomPackage”window . . . 246

124.CustomPackageEditor: “Pre-Distribution”window . . . 247

125.CustomPackageEditor: “Post-Distribution”window. . . 247

126.CustomPackageEditor: “FilePermissions”window . . . 248

127.CustomPackageEditor: “WindowsNT/2000/XP/2003Configuration”window . . . 248

128.DirectorFilePackagewizard . . . 249

129.“NewPackageCategory”window . . . 251

130.“ServerPreferences”window:Software Distributionpage . . . 253

131.“DistributionPreferences”window . . . 254

132.“FileDistributionServersManager”window . . . 255

133.“SoftwareRejuvenation”window. . . 257

134.“ServiceRejuvenation”Window . . . 258

135.“RepeatSchedule-Server”window . . . 259

136.“RepeatSchedule-Service”window . . . 260

137.“ScheduleFilter”window . . . 262

138.“RejuvenationOptions”window . . . 262

139.PredictionConfigurationwizard: “ModifyConfigurationForecastingData”window . . . 264

140.“SystemAccounts”window. . . 267

141.“SystemAvailability”window . . . 270

142.“SystemDowntime”window . . . 271

143.“Customizationof GraphDates”window. . . 271

144.“Settings”window . . . 273

145.Web-basedAccess . . . 308

146.Directorpageintheleftpane. . . 309

147.HardwareStatuspane . . . 310

148.Informationpageintheleftpane . . . 311

149.Taskservicesintheleftpane. . . 320

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Tables

1. IBMDirector tasksandthesupportedoperating-systemtables . . . 16

2. SupportedoperatingsystemsfortheAsset ID,CIMBrowser, ConfigureAlertStandardFormat, ConfigureSNMPAgent,DMIBrowser, andEventLogtasks . . . 17

3. Supportedoperatingsystemsforhardware alertsandtheFileTransfer,HardwareStatus,and Inventorytasks . . . 18

4. SupportedoperatingsystemsfortheManagement ProcessorAssistant,MicrosoftClusterBrowser, andNetworkConfigurationtasks . . . 20

5. SupportedoperatingsystemsforthePower Managementtask . . . 22

6. SupportedoperatingsystemsfortheProcessManagement,RemoteControl, RemoteSession, andResourceMonitorstasks . . . 24

7. SupportedoperatingsystemsfortheServeRAIDManager,SNMPBrowser, andSystemAccounts tasks . . . 25

8. SupportedoperatingsystemsfortheServerPlusPack tasks . . . 26

9. SupportedoperatingsystemsforIBMDirectorsoftware-distributionfeatures . . . 28

10. IBMDirector tasksupportforBladeCenter products . . . 29

11. Eventfilters. . . 61

12. EventFilterBuildernotebookpages. . . 64

13. Eventactiontypes . . . 66

14. Eventdatasubstitutionvariables . . . 68

15. FTMICIMqueries . . . 83

16. FTMICIMevents. . . 83

17. SlotManager adapterattributes . . . 91

18. DatatypestheXMLfilecancontain . . . 125

19. Performance-analysisicon descriptions . . . 136

20. Resource-monitorstatusicons . . . 220

21. Resourcemonitorsfor resource-exhaustionprediction. . . 263

22. DIRCMDmanagementcommands. . . 278

23. DIRCMDoptions . . . 278

24. DIRCMDexitcodes . . . 280

25. Server-managementbundlesyntax. . . 281

26. Managed-systembundlesyntax. . . 291

27. Event-managementbundlesyntax . . . 292

28. Resource-monitorbundlesyntax. . . 294

29. Process-monitorbundlesyntax . . . 295

30. SNMP-devicebundlesyntax . . . 296

31. ManagementProcessorAssistantbundlesyntax. . . 300

32. BladeCenter-configurationbundlesyntax . . . 302

33. BladeCenter-chassisbundlesyntax . . . 302

34. Chassisbundlesyntax . . . 303

35. Devicedriver details . . . 314

36. Installationproblems . . . 327

37. Upgradeproblems. . . 328

38. Uninstallationproblems . . . 329

39. IBMDirector Serverproblems . . . 329

40. IBMDirector Consoleproblems . . . 333

41. IBMDirectorAgentproblems. . . 337

42. ManagedsystemsrunningWindowsproblems . . . 338

43. IBMDirector taskproblems . . . 339

44. SoftwareDistributionproblems . . . 342

45. Web-basedAccessproblems. . . 344

46. Systemsrunningdouble-bytecharacter setlanguages problems. . . 345

47. Resource-monitorattributes . . . 353

48. Abbreviationsused inIBMDirector. . . 361

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About

this

book

This bookprovidesinstructionsfor usingIBM®_Director _4.20_for

systems-management tasks.IBMDirector consistsofthefollowingtoolstomeet your systems-managementneeds:

v _IBM_Director _Console_is_the_graphical_user_interface_(GUI)_for_IBM_Director Server.Using IBMDirectorConsole, systemadministratorscanconduct comprehensivesystemsmanagement usingeither adrop-and-dragactionora singleclick.

v _Command_Line_Interface_(DIRCMD)_is_the_command-line_interface_for _IBM DirectorServer. Systemadministratorscan useacommand-linepromptto access,control,andgatherinformationfromIBMDirectorServer.

v _Web-based_Access _provides_access_to_managed_systems_using_either _a_Web browserortheMicrosoft®_Management_Console_(MMC)._System_{administrators}

canaccessamanagedsystem andviewreal-time assetandhealthinformation aboutthemanagedsystem.

This documentationalsoprovidesplanningandimplementation informationfor eventmanagement.

How

this

book

is

organized

Chapter1,“IntroducingIBMDirector,”onpage3, containsanoverviewof IBM Director,includingcomponents,features,andextensions.

Chapter2,“OperatingsystemssupportedbyIBMDirectorandIBMDirectortasks,” onpage13,containsinformationaboutwhatoperatingsystemstheIBMDirector 4.20 componentsandtaskssupport.

Chapter3,“Understanding IBMDirector Console,”onpage31,details thebasic functionalityof IBMDirector Console,includinggroupcreationandmanagement, usingmanaged objects,andschedulingsystems-managementtasks.

Chapter4,“Managingandmonitoringsystemswitheventactionplans,”onpage 55, containsinformationabout howIBMDirectoruseseventsforsystemsmanagement. Thechapteralso providesdetailsabout planning,designing, andbuildingevent actionplan implementations.

Chapter5,“ActivePCIManager,”onpage79,throughChapter29,“System Availability,”onpage269,describethetasksthatyoucanperformusingIBM Director Console.Eachchapterinthis partdiscussesa differenttask,andthe chapters arearrangedalphabeticallybythetaskname.

Chapter30,“Workingwithmanagementserversusingthecommand-lineinterface (DIRCMD),”onpage277,describesthetasksthatyoucanperformusingthe command-lineinterface toIBMDirectorServer.

Chapter31,“WorkingwithmanagedsystemsusingWeb-basedAccess(Windows only),”onpage305,containsinformationaboutusingWeb-basedAccess toview real-time assetandhealthinformationonamanagedsystem.

Chapter32,“SolvingIBMDirector problems,”onpage327,listssolutionsto problemsthatyoumightencounterwithIBMDirector.

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Chapter33,“UpdatingIBMDirector,”onpage 347,providesinformationabout updating thisversionof IBMDirector.

Chapter34,“Gettinghelpandtechnicalassistance,”onpage349,contains informationabout accessingIBMSupportWebsitesforhelpandtechnical assistance.

AppendixA,“Resource-monitorattributes,”onpage 353,detailsthe

resource-monitor attributesavailablewhenusingtheResourceMonitortask.

AppendixB,“ObtainingFRUdatafilesusingtheGETFRUcommand,”onpage359, details howto obtainthefield-replaceableunit(FRU)datafilesusingtheGETFRU commandonmanagedsystems.

AppendixC,“Terminologysummaryandabbreviationlist,”onpage361,containsa summaryofIBMDirectorterminology andalistof abbreviationsusedinIBM Director documentation.

AppendixD,“Notices,”onpage367,containsproductnoticesandtrademarks. Theglossaryonpage369providesdefinitions forterms usedinIBMDirector documentation.

Notices

that

are

used

in

this

book

This documentationcontainsthefollowing noticesdesignedtohighlightkey information:

v _Notes:_These_notices_provide_important _tips,_guidance,_or_advice.

v _Important:_These_notices _provide_information_or_advice_that_might_help_you_avoid inconvenientordifficult situations.

v _Attention:_These_notices_indicate_possible_damage_to_programs, _devices,_or data.An attentionnoticeisplacedjustbefore theinstructionor situationinwhich damagecouldoccur.

IBM

Director

documentation

Thefollowingdocuments areavailableinPortableDocumentFormat(PDF)from theIBMDirector4.20Websiteat

http://www.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-55606:

v _IBM_Director_4.20_Installation_and_{Configuration}_Guide_Third_Edition,_July₂₀₀₄ (dir4.20_docs_install.pdf)

v _IBM_Director_4.20_Systems_Management _Guide_Third_Edition,_July₂₀₀₄ (dir4.20_docs_sysmgt.pdf)

v _IBM_Director_4.1_Events_Reference_{(dir41_events.pdf)}

v _IBM_Director_4.20_Upward_Integration_Modules_Installation_Guide_Second_Edition, July2004(dir4.20_docs_uim.pdf)

Note: Checkthis Websiteregularly fornew orupdatedIBMDirector documentation.

For planningpurposes,thefollowingIBMERserver®andxSeries®documents might beof interest:

v _IBMEserver_BladeCenter_Type₈₆₇₇_Planning_and_Installation_Guide v _Remote_Supervisor_Adapter,_User’s_Guide

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v _Remote_Supervisor_Adapter,_Installation_Guide v _Remote_Supervisor_Adapter _II,_User’s_Guide v _Remote_Supervisor_Adapter _II,_Installation_Guide

v _IBM_Management _Processor_Command-Line_Interface _Version_2.0_User’s_Guide You canobtainthesedocumentsfromtheIBMSupportWebsiteat

http://www.ibm.com/pc/support/.

In addition,thefollowingIBMRedbooks™ _documents_might_be_of_interest:

v _Creating_a _Report_of_the_Tables_in_the_IBM_Director _4.1_Database_(TIPS0185) v _IBM_Director _Security_{(REDP-0417-00)}

v _IBMEserver _BladeCenter_Systems_Management _with_IBM_Director_V4.1_and

RemoteDeploymentManagerV4.1(REDP-3776-00)

v _Implementing_Systems_Management_Solutions_using_IBM_Director _(SG24-6188) v _Integrating_IBM_Director _with_Enterprise_Management _Solutions_(SG24-5388) v _Managing_IBM_TotalStorage_NAS_with_IBM_Director _(SG24-6830)

v _Monitoring_Redundant_{Uninterruptible}_Power _Supplies_Using_IBM_Director (REDP-3827-00)

You candownloadthesedocuments fromtheIBMRedbooksWebsiteat

http://www.ibm.com/redbooks/.Youalso mightwanttosearchthisWebsitefor documents thatfocusonspecificIBMhardware;suchdocumentsoftencontain systems-management material.

Note: Besureto notethedateofpublicationandtodeterminethelevelof IBM Directorsoftwaretowhich theRedbooks publicationrefers.

IBM

Director

resources

on

the

World

Wide

Web

ThefollowingWebpagesprovideresourcesfor understanding,using,and troubleshooting IBMDirector andsystems-managementtools.

IBM Director4.20

http://www.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-55606

You candownloadthefollowing IBMDirector 4.20codeandinformation fromthisWebpage:

v _CD_image v _{Documentation}

v _IBM_LM78 _and_system_management_bus _(SMBus)_device_drivers_for Linux®

v _Readme_files

v _Extensible_Markup_Language_(XML)_files_for_use_with_the_Software Distributiontask

Check thisWebpage regularlyfor updatedreadmefilesand documentation.

IBM DirectorAgentpage

http://www.ibm.com/servers/eserver/xseries/systems_management/ sys_migration/ibmdiragent.html

You candownloadtheIBMDirectorHardwareandSoftwareCompatibility documentfromthisWebpage.ThisdocumentlistssupportedEserverand xSeriessystems,aswellasallsupportedoperatingsystems.It isupdated every6to 8weeks.

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IBM EserverInformationCenter

http://www.ibm.com/servers/library/infocenter

This WebpageprovidesinformationabouttheIBMVirtualizationEngine™ andIBMDirectorMultiplatform.

IBM ServerProvenpage

http://www.ibm.com/pc/us/compat/index.html

TheServerProven®Webpage providesinformationabout xSeries,

BladeCenter™,andIntelliStation® hardwarecompatibilitywithIBMDirector. IBM Supportpage

http://www.ibm.com/pc/support/

This istheIBMSupportWebsiteforIBMhardwareand

systems-management software.For systems-managementsoftware support,clickSystemsmanagement.

IBM SystemsManagement Software:Download/ElectronicSupportpage

http://www.ibm.com/pc/us/eserver/xseries/systems_management/dwnl.html

UsethisWebpagetodownloadIBMsystems-managementsoftware, includingIBMDirector.CheckthisWebpageregularlyfor newIBMDirector releasesandupdates.

IBM xSeriesSystemsManagementpage

http://www.ibm.com/pc/ww/eserver/xseries/systems_management/index.html

This Webpagepresents anoverviewof IBMsystemsmanagement and IBMDirector.ItalsocontainslinkstoWebpagesforIBMDirector extensionsincludingRemoteDeploymentManager, ScalableSystems Manager, ServerPlusPack,andSoftwareDistribution(PremiumEdition).

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1 Part 1. IBM Director fundamentals

Chapter 1. Introducing IBM Director . . . 3 Chapter 2. Operating systems supported by IBM Director and IBM Director tasks . . . 13 Chapter 3. Understanding IBM Director Console. . . 31 Chapter 4. Managing and monitoring systems with event action plans . . . 55

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Chapter

1. Introducing

IBM

Director

IBMDirectorisacomprehensive systems-managementsolution.Basedonindustry standards,it canbeused withmostIntel®_{-microprocessor-based}_systems_and

certainIBMEserveriSeries™_and_pSeries®_servers.

Apowerfulsuiteoftoolsandutilities,IBMDirector automatesmanyofthe processes thatarerequiredto managesystemsproactively,includingcapacity planning,assettracking,preventivemaintenance,diagnostic monitoring, troubleshooting, andmore.Ithas agraphicaluserinterfacethatprovideseasy accesstoboth localandremotesystems.

IBMDirectorcan beused inenvironmentswithmultipleoperating systems

(heterogeneousenvironments)andintegratedwithrobustworkgroupandenterprise management softwarefromIBM(suchasTivoli® software),ComputerAssociates, Hewlett-Packard,Microsoft®,NetIQ, andBMCSoftware.

Note: TherearetwoversionsofIBMDirector:IBMDirectorandIBMDirector Multiplatform.Theyarebasedonthesamecode andsoftwarecomponents (IBMDirectorServer,IBMDirectorAgent, andIBMDirector Console),butthe twoversionsaredelivereddifferently.IBMDirectorcomeswithIBMxSeries serversandEserverBladeCenterproducts.Italso canbepurchasedfor useonnon-IBMsystems.IBMDirectorMultiplatformisasystemservice that canbeinstalledthroughIBMVirtualizationEngineoniSeries,pSeries,and xSeriesservers.

IBM

Director

environment

IBMDirectorisdesignedtomanagea complexenvironment thatcontainsnumerous servers, desktopcomputers,workstations,mobilecomputers(notebookcomputers), andassorted devices.IBMDirector canmanageupto 5000systems.

An IBMDirector environmentcontainsthefollowinggroupsof hardware:

v _One_or_more _servers_on_which_IBM_Director_Server_is_installed._Such_servers_are calledmanagementservers.

v _Servers,_{workstations,}_desktop_computers,_and_mobile_computers_that_are managedbyIBMDirector.Suchsystemsarecalledmanagedsystems.

v _Network_devices,_printers,_or_computers_that_have_Simple_Network_Management Protocol(SNMP)agentsinstalledorembedded.SuchdevicesarecalledSNMP devices.

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Figure1shows thehardwareinanIBMDirectorenvironment.

IBM

Director

components

TheIBMDirectorsoftwarehasthreecomponents: v _IBM_Director_Server

v _IBM_Director_Agent v _IBM_Director_Console

IBMDirectorServermust beinstalledonthemanagementserver.Whenyouinstall IBMDirectorServeronMicrosoftWindows®orLinux,IBMDirectorAgentandIBM Director Consoleareinstalledautomatically also.Whenyouinstall IBMDirector Server onIBMi5/OS™, IBMDirectorAgentisinstalledautomatically also. IBMDirectorAgentmustbeinstalledoneach systemthatyouwanttomanage. IBMDirectorConsolemust beinstalledoneachsystem fromwhichasystem administrator willremotelyaccessthemanagement serverusingthegraphicaluser interface (GUI).AsystemonwhichIBMDirectorConsoleisinstalledisa

management console.

Management server

Managed systems SNMP devices

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Figure2shows wheretheIBMDirectorsoftwarecomponentsareinstalledina basicIBMDirectorenvironment.

IBM

Director

Server

IBMDirectorServeristhemaincomponentof IBMDirector;it containsthe

management data,theserverengine,andtheapplicationlogic.IBMDirector Server providesbasicfunctionssuchasdiscoveryof themanagedsystems,persistent storageof configurationandmanagement data,aninventorydatabase,event listening,securityandauthentication,management consolesupport,and administrative tasks.

IBMDirectorServerstorestheinventorydataina StructuredQueryLanguage (SQL)database.Youcanaccessinformationthatisstoredinthisrelational databaseevenwhenthemanagedsystemsarenotavailable.

Every IBMxSeriesserverandEserverBladeCenterunitcomeswithanIBM Director Serverlicense.You canpurchaseadditionalIBMDirectorServerlicenses for installationonnon-IBMservers.

IBM

Director

Agent

IBMDirectorAgentprovidesmanagement datatoIBMDirectorServer.Datacanbe transferred usingseveralnetworkprotocols,includingTransmissionControl

Protocol/InternetProtocol(TCP/IP),NetworkBasicInput/OutputSystem(NetBIOS), Internetwork PackageExchange(IPX),andSystemsNetworkArchitecture(SNA). IBMDirectorServercan communicatewithallsystemsinyournetworkthathave IBMDirectorAgentinstalled.

TheIBMDirectorAgentfeaturesvary accordingtotheoperatingsystem onwhich IBMDirectorAgentisinstalled.For example,youcaninstallWeb-basedAccess only onWindows32-bit operatingsystems.

Management server

running Windows

IBM Director Server installed (includes IBM Director Agent and IBM Director Console) TCP/IP

TCP/IP

Management console

IBMDirectorConsole installed

Managed systems

IBM Director Agent installed on each Various protocols

SNMP devices

Figure2.SoftwareinanIBMDirectorenvironment

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AllIBMEserverIntel-compatibleservers, IBMEserverJS20 bladeservers,IBM NetVista™desktopcomputers,IBMThinkCentre™desktop computers,IBMPC desktop computers,IBMIntelliStationworkstations,IBMThinkPad®mobile

computers,IBMTotalStorage®NetworkAttachedStorage (NAS)products,andIBM SurePOS™point-of-salesystemscomewitha licensefor IBMDirectorAgent.You can purchaseadditionallicensesfor non-IBMsystems.

IBM

Director

Console

IBMDirectorConsoleistheGUIfor IBMDirectorServer.Dataistransferred betweenIBMDirectorConsoleandIBMDirector ServerthroughTCP/IP. UsingIBM Director Console,youcanconduct comprehensivesystemsmanagementusing either adrop-and-dragactionora singleclick.

When youinstallIBMDirector Consoleona system,IBMDirectorAgentisnot installedautomatically. Ifyouwanttomanagethesystemonwhichyouhave installedIBMDirectorConsole(amanagement console),youmustinstallIBM DirectorAgentonthatsystemalso.

You mayinstallIBMDirectorConsoleonasmanysystemsasneeded.IBMDirector includesanunlimited-uselicenseforIBMDirectorConsole.

IBM

Director

Agent

features

When youinstallIBMDirectorAgent,youhave theopportunitytoinstallthe following features.

ServeRAID

Manager

ServeRAID™ ManagerworkswithxSeriesserversthatcontaina ServeRAID adapteroranintegratedsmallcomputersysteminterface (SCSI)controllerwith redundant arrayofindependent disks(RAID)capabilities.UsingServeRAID Manager, youcanmonitorandmanageRAIDarrayswithout takingtheservers offline.

Note: ServeRAIDManagerisnotsupportedonVMwareconsoleorguestoperating systems.

Management

Processor

Assistant

Agent

Management ProcessorAssistant(MPA)Agent workswithxSeriesandEserver servers thatcontain oneofthefollowingserviceprocessors oradapters:

v _Advanced_System_Management _processor_(ASM _processor) v _Advanced_System_Management _PCI_adapter_(ASM _PCI_adapter) v _Integrated_system _management_processor_(ISMP)

v _Intelligent_Platform_Management_Interface_(IPMI)_baseboard_management controller

v _Remote_Supervisor_Adapter v _Remote_Supervisor_Adapter_II

You mustinstallMPAAgentinordertousetheMPAtasktoconfigure,monitor,and manage theservice processors.

MPAAgenthandles in-bandcommunicationbetweenserviceprocessorsandIBM Director Server.MPAAgentalsoprovidesin-bandalertnotificationforcertain managed systemsrunningLinuxandNetWare.Formanaged systemsrunning

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Linux,if SystemHealthMonitoringisnotsupportedonaserver,MPAAgent handles in-bandalertnotification.For managedsystemsrunningNetWare,if supportedby theservice processor,MPAAgenthandles in-bandalertnotification.

IBM

Director

Remote

Control

Agent

You canuseIBMDirector RemoteControlAgenttoperformremotedesktop functionsonmanagedsystems.FromIBMDirectorConsole,youcancontrolthe mouseandkeyboardofa managedsystemonwhichIBMDirectorRemote Control Agent hasbeeninstalled.ThisfeatureissupportedonlyonWindows32-bitand 64-bit operatingsystems.

Web-based

Access

When youinstallWeb-basedAccess onamanaged system,youcan accessIBM DirectorAgentandviewreal-timeassetandhealthinformationaboutthemanaged system fromeitheraWebbrowserortheMicrosoftManagementConsole(MMC). This featureissupportedonlyonWindows32-bit operatingsystems.

Web-based

Access

help

files

Thesearethehelp filesfor theWeb-basedAccessinterface.They provide informationabout themanaged-systemdata thatisavailablewhenyouuse Web-basedAccess,aswellasinstructionsfor performingadministrative tasks. Web-basedAccessissupportedonly onWindows32-bit operatingsystems.

System

Health

Monitoring

SystemHealth Monitoringprovidesactivemonitoringofcritical systemfunctions, includingsystem temperatures,voltages,fanspeeds,andpowerstate.Itproduces andrelayshardware alertsto theoperating-systemeventlog,IBMDirectorServer, andothermanagement environments.Thisfeaturecanbeinstalledonlyon Windows32-bit operatingsystems.

Notes:

1. For managedsystemsrunningWindows,youmustinstall SystemHealth Monitoringif youwantto monitorthesystemhardwareandsend in-bandalerts. 2. For managedsystemsrunningLinux,SystemHealthMonitoringissupportedon somexSeriesservers.ItisnotaninstallableIBMDirectorAgentfeaturebutis built intoIBMDirectorAgent.

SNMP

Access

and

Trap

Forwarding

This featureenables SNMPasa protocolforaccessingmanaged-systemdata.This enables SNMP-basedmanagersto pollmanagedsystemsandreceivetheir alerts. If SystemHealthMonitoringisenabled also,this featureenables hardwarealertsto beforwardedasSNMPtraps.

Note: Formanaged systemsrunningLinux,SNMPAccessandTrapForwardingis notaninstallableIBMDirectorAgentfeaturebutisbuilt intoIBMDirector Agent.

IBM

Director

extensions

Extensions aretoolsthatextendthefunctionalityof IBMDirector.IBMDirector extensionsincludetheIBMDirectorServerPlusPack, IBMDirector Software Distribution(PremiumEdition),IBMRemoteDeploymentManager,IBMScalable Systems Manager,IBMVirtualMachineManager, andothers.

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IBM

Director

Server

Plus

Pack

TheIBMDirectorServerPlusPack containsa portfoliooftoolsthatextendthe functionalityof IBMDirector.Theseadvancedserver-managementtoolsare specifically designedforuseonxSeriesandNetfinity®servers.TheServerPlus Pack containsthefollowingextensions:

v _Active™_PCI_Manager v _Capacity_Manager v _Rack_Manager

v _Software_Rejuvenation v _System_Availability

TousetheServerPlusPack extensions,youmust installthemonthemanagement server,themanagementconsole,andanymanaged systemsthatarexSeriesand Netfinity servers.IfyoudonothaveIBMxSeriesor Netfinityserversinyour IBM Director environment,youdonotneedto installServerPlusPackextensions. TheServerPlusPack componentsthataccompanyaninstallationofIBMDirector Server andIBMDirectorConsoleareontheIBMDirectorCD.TheServerPlus Pack componentsfor anIBMDirectorAgent installationareontheIBMDirector Server PlusPackCD.

Note: TofinishinstallingRackManageronthemanagement server,youalsomust installtheRackManagerservercomponent,whichislocatedontheIBM DirectorServerPlus PackCD.

TheIBMDirectorServerPlusPack CDisofferedfor purchaseat anadditionalfee. For moreinformation,contactyourIBMmarketingrepresentative.

Unlessotherwisenoted,theextensionsworkwithallcurrently offeredxSeries servers.

Active

PCI

Manager

ActivePCIManagerworkswiththexSeries235,255,345,360,365,440and445 servers andtheRXE-100RemoteExpansionEnclosure.

UsingActivePCIManager,youcanmanageperipheralcomponentinterconnect (PCI)andperipheralcomponentinterconnect-extended(PCI-X)adapters.ActivePCI Manager containstwo subtasks:FaultTolerantManagementInterface(FTMI)and SlotManager(previously releasedasActivePCIManager).UsingFTMI,youcan viewnetwork adaptersthataremembersoffault-tolerant groups;you alsocan performoffline,online,failover,andejectoperationsonthedisplayedadapters. Using SlotManager, youcandisplayinformationaboutPCIandPCI-Xadapters, analyzePCIandPCI-Xperformance,anddeterminethebest slotsinwhichto install PCIandPCI-Xadapters.

Capacity

Manager

Using CapacityManager,youcan monitorcritical resourcessuchasprocessor utilization,harddiskcapacity,memoryusage,andnetwork traffic.CapacityManager can identifycurrentorlatentbottlenecksfor anindividual serverora groupof servers. Itgeneratesperformance-analysisreportsthatrecommendwaysto prevent diminishedperformanceordowntime;it alsoforecastsperformancetrends.

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Rack

Manager

Using theRack Managerdrag-and-dropinterface,youcanbuildarealistic,visual representationof arackanditscomponents.Byclickinganelementinthevisual representation,youcanaccessdetailedinformation(suchassystemhealthand inventorydata)for therack component.

Software

Rejuvenation

Using SoftwareRejuvenation,youcanavoidunplannedsystemoutages dueto resource exhaustion.As softwarerunsover longperiodsoftime, operatingsystems steadilyconsumeresourcesandmightfailto relinquishthemproperly.This

phenomenon (knownasresourceexhaustionor softwareaging)caneventuallylead to ineffectiveoperationor evensystemfailure.SoftwareRejuvenation monitors operating-systemresources,predictssystem outages,andgeneratesresource exhaustion events;afterbeingnotified,youcantakecorrectiveactionbefore a failureoccurs.

You alsocanuseSoftwareRejuvenation toautomate theprocess ofrestarting operating systems,applications,andservicesatconvenient timesandinadvanceof actualfailures. BecauseSoftwareRejuvenationisclusteraware,youcanuseit to restart anodewithout takingtheclusteroffline.

System

Availability

Using SystemAvailability,youcandocumentandtrackserveravailability.System Availability accuratelymeasuresserveruptimeanddowntimeandprovidesseveral graphicalrepresentationsof thisinformation.Ithelpsyouto noticepatterns

concerning systemavailability

IBM

Director

Software

Distribution

(Premium

Edition)

IBMDirectorSoftwareDistribution(PremiumEdition)addsfunctionsto theIBM Director SoftwareDistributiontask.Youcanusethebase IBMDirector Software Distributiontask toimportIBMsoftwareandbuildsoftwarepackagesusingthe UpdateAssistantwizard.WhenyoupurchaseandinstallIBMDirector Software Distribution(PremiumEdition),youcanaccomplishthefollowingadditionaltasks: v _Import_both_IBM_and_non-IBM_software_and_build_software_packages_using_the wizardsthataredesignedforthefollowingplatforms:AIX®_,_i5/OS,_Linux,_and

Windows

v _Back_up_or_export_a_software_package_for_use _on_another_management_server v _Import_a _software_package_that_was_created_by_another_management_server

IBMSoftwareDistribution(PremiumEdition)isoffered forpurchaseforanadditional fee.For moreinformation,contactyourIBMmarketingrepresentative.

IBM

Remote

Deployment

Manager

IBMRemoteDeploymentManager(RDM)isaflexibleandpowerfultool for configuring, deploying,andretiringsystems.UsingRDM,youcanaccomplishthe following deploymenttasks:

v _Update_system_firmware v _Modify_{configuration}_settings v _Install_operating_systems

v _Back_up_and_recover_primary_partitions v _Securely_erase_data _from_disks

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RDM supportsbothcustomizedandscripteddeployments.Inaddition,becauseit usesindustry-standardprotocolsto wakeanddiscovertarget systems,RDMdoes notrequireanagent component.

RDM isoffered forpurchaseforanadditionalfee.Formoreinformation,contact your IBMmarketingrepresentative.

IBM

Scalable

Systems

Manager

You canuseScalableSystems Manager(SSM)for viewing,configuring,and managingstatichardwarepartitionsonsupportedxSeriesservers.Using Scalable Systems Manager,youcanperformthefollowingtasks:

v _View_information_about _predefined_scalable_systems_and_scalable_partitions_that issavedinnon-volatilerandomaccessmemory(NVRAM)

v _Configure_and_manage_additional_scalable_systems_and_scalable_partitions v _Configure_RXE-100_Remote _Expansion_Enclosures_that_are_attached _to_servers

thatareused inscalablepartitions

Because SSMcommunicates withserversout-of-bandthroughtheir service processor,it doesnotrequireanagent component.

You candownloadSSMfromtheIBMSupportWebsite.

IBM

Virtual

Machine

Manager

IBMVirtualMachineManager(VMM)enablestheuseofVMwareVirtualCenterand MicrosoftVirtualServerinanIBMDirector environment.WhenVMMandthese virtualization applicationsareinstalled,youcan performthefollowingtasksfrom IBMDirectorConsole:

v _Correlate_{relationships}_between_physical_platforms_and_virtual_components v _Report_status_of_physical_platforms_and_their_{corresponding}_virtual_components v _Log_in_to _the_management_interface_of _the_{virtualization}_application

v _Discover_virtual_components

v _Perform_power_operations_on_virtual_machines v _Create_event_action_plans_that_involve_virtual_objects

Additionally,forenvironmentsrunningVMwareVirtualCenter,VMMprovidesthe ability tomovearunningvirtualmachinebetweentwophysicalhosts.

Additional

IBM

Director

extensions

IBMprovidesadditionalIBMDirector extensionsthatyoucandownloadfromthe IBMSupportWebsite:

ClusterSystemsManagement

Enablesyou tomanageIBMClusterSystemsManagement (CSM)clusters usingIBMDirectorConsole

Electronic ServiceAgent

Tracks andcapturessystem-inventorydata,andif thesystemisundera service agreementor withinthewarrantyperiod,automaticallyreports hardware problemsto IBM

RealTimeDiagnostics

Enablesyou torunindustry-standarddiagnostic utilitiesonxSeriesservers whilethey arerunning

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Licensing

Every IBMxSeriesserverandEserverBladeCenterunitcomeswithanIBM Director Serverlicense.This licenseincludesauthorizationsfor thefollowing installations:

v _One_installation_of_IBM_Director_Server

v ₂₀_{installations} _of_IBM_Director_Agent_on_non-IBM_systems v _Unlimited_{installations}_of _IBM_Director _Console

Most IBMIntel-compatiblesystemscomewithalicenseforIBMDirectorAgent.For a completelist ofIBMIntel-compatiblesystemsandEserverJS20bladeservers thatareentitledto anIBMDirectorAgent license,seetheIBMDirectorHardware andSoftwareCompatibilitydocument.YoucandownloadthisPDFfilefromtheIBM DirectorAgentWebpageathttp://www.ibm.com/pc/ww/eserver/xseries/

systems_management/nfdir/agent.html.

You canpurchaseadditionallicensesfor non-IBMsystems,if needed.Formore information, contactyourIBMmarketingrepresentative.

ThelicensetoinstallIBMDirectorServeralso includestherighttoinstalltheServer Plus Packonthemanagement server.Thisallowsyouto usetheServer PlusPack extensions(exceptforRack Manager)onthemanagementserveronly.Toinstall theServerPlusPack onmanaged systemsorRackManageronthemanagement server,youmust purchaseadditionallicenses. ContactyourIBMmarketing representativefor moreinformation.

Upgrading

from

releases

of

IBM

Director

If youarerunningoneof thefollowingversionsof IBMDirectoronasupported operating system,youcan upgradeto IBMDirector4.20:

v _IBM_Director _3.1 v _IBM_Director _3.1.1 v _IBM_Director _4.1 v _IBM_Director _4.10.2 v _IBM_Director _4.11 v _IBM_Director _4.12

Versions ofIBMDirectorearlierthanIBMDirector3.1arenotcompatiblewithIBM Director 4.20.

IBMDirectorServer4.20 canmanagesystemsrunningIBMDirectorAgent,version 3.1or later.Thisenablesyouto managesystemsthatarerunningoperating systemsthatarenotsupportedbyIBMDirector4.20.

IBMDirectorServerandIBMDirectorConsolemust beat thesamereleaselevel.If you upgradeIBMDirectorServer, youmustupgradeIBMDirectorConsolealso. If IBMDirector ConsoleandIBMDirectorAgentareinstalledonthesamesystem, both softwarecomponentsmustbeatthesamerelease levelasIBMDirector Server.

If theIBMSMBusdevice driverforLinux,version 4.1,4.11,or4.12,isinstalledona managed system,youmust uninstallthedevicedriverandtheninstalltheIBM SMBus devicedriver,version4.20.

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Chapter

2. Operating

systems

supported

by

IBM

Director

and

IBM

Director

tasks

This chapterprovidesinformationabout whatoperating systemsaresupportedby theIBMDirector4.20componentsandIBMDirector tasks.

Supported

operating

systems

supported

by

IBM

Director

components

This sectionliststheoperatingsystemsuponwhichIBMDirectorServer, IBM DirectorAgent,andIBMDirectorConsolearesupported.

Considerthefollowingrestrictions concerningoperating-systemsupport:

v _To_install_IBM_Director_Agent_on_the_following_operating_systems,_you_can_use eitherIBMDirectorMultiplatformortheIBMDirectorsoftwarethatcamewith yourBladeCenterunit:

– AIX5L,Version5.2

– RedHat® EnterpriseLinuxAS,version3.0,for IBMPowerPC® (iSeriesand pSeries)

– SUSELINUXEnterprise Server8forIBMpSeriesandIBMiSeries Thesoftwarefor theseinstallationsalso canbedownloadedfromtheIBM SupportWebsite.

v _To_install_IBM_Director_Agent_or_IBM_Director_Server_on_i5/OS _(formerly

OS/400®),youmust useIBMDirector Multiplatform,which isinstalledusingthe IBMVirtualization Engine.

For themostrecentlistofsupportedoperatingsystems,seetheIBMDirector HardwareandSoftwareCompatibilitydocument.ThisPDFfileisupdatedevery6 to 8 weeks.Youcandownloadit fromhttp://www.ibm.com/servers/eserver/xseries/ systems_management/sys_migration/ibmdiragent.html.

IBM

Director

Server

You caninstallIBMDirectorServeronthefollowing operatingsystems: v _i5/OS,_Version₅ _Release₃

v _Red_Hat _Linux_Advanced_Server,_version _2.1_(Update ₃_required) v _Red_Hat _Enterprise_Linux_AS,_version_2.1_(Update₃_required) v _Red_Hat _Enterprise_Linux_AS,_version_3.0,_for_Intel _x86 v _Red_Hat _Enterprise_Linux_ES,_versions_2.1_and_3.0

v _SUSE_LINUX_Enterprise_Server₈_for _x86_(Service_Pack₃_required)

v _Windows_2000,_Advanced_Server_and_Server_Editions_(Service_Pack₃_required) v _Windows_Server_2003,_Enterprise,_Standard,_and_Web_Editions

IBM

Director

Agent

You caninstallIBMDirectorAgentonthefollowingoperatingsystems:

v _AIX_5L,_Version_5.2_(Recommended _Maintenance_Package_5.2.00-03_or_later required)

v _i5/OS,_Version₅ _Release₃

v _Novell_NetWare,_versions_6.0_and_6.5

v _Red_Hat _Linux_Advanced_Server,_version _2.1_(Update ₃_required)

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v _Red_Hat _Enterprise_Linux_AS,_version_2.1_(Update₃_required) v _Red_Hat _Enterprise_Linux_AS,_version_3.0,_for_Intel _x86 v _Red_Hat _Enterprise_Linux_ES_and_WS, _versions_2.1_and_3.0 v _Red_Hat _Enterprise_Linux_AS,_version_3.0,_for_AMD64_(64-bit)

v _Red_Hat _Enterprise_Linux_AS,_version_3.0,_for_IBM_PowerPC_(iSeries_and pSeries)

v _Red_Hat _Enterprise_Linux_AS,_version_3.0,_for_Intel _Itanium_(64-bit) v _SUSE_LINUX_Enterprise_Server₈_for_AMD64_(Service_Pack₃_required)

v _SUSE_LINUX_Enterprise_Server₈_for _IBM_pSeries_and_IBM_iSeries_(Service_Pack 3required)

v _SUSE_LINUX_Enterprise_Server₈_for _Itanium_Processor_Family_(Service_Pack₃ required)

v _VMware_ESX_Server,_version_1.5.2 _(Patch₃_required)_with_the_following _guest operatingsystems:

– RedHatLinuxAdvancedServer,version 2.1(Update 3required) – WindowsNT® _4.0_Workstation_(Service_Pack_6a_or_later_required)

– WindowsNT4.0Server,EnterpriseandStandardEditions(ServicePack6a orlaterrequired)

– Windows2000,AdvancedServer,Professional,andServerEditions (Service Pack3or laterrequired)

– WindowsServer2003, Enterprise,Standard,andWebEditions

v _VMware_ESX_Server,_version_2.0,_with_the_following_guest_operating _systems: – RedHatLinuxAdvancedServer,version 2.1(Update 3required)

– RedHatEnterprise LinuxAS,version2.1(Update3required) – SUSELINUX EnterpriseServer8for x86(ServicePack 3required) – WindowsNT4.0Server(ServicePack6aorlaterrequired)

v _VMware_ESX_Server,_version_2.0.1, _with_the_following_guest_operating_systems: – RedHatLinuxAdvancedServer,version 2.1(Update 3required)

– RedHatEnterprise LinuxAS,versions2.1(Update3 required) – RedHatEnterprise LinuxAS,version3.0,forIntel x86

– SUSELINUX EnterpriseServer8for x86(ServicePack 3required) – WindowsNT4.0Server(ServicePack6aorlaterrequired)

v _VMware_ESX_Server,_version_2.1,_with_the_following_guest_operating _systems: – RedHatEnterprise LinuxAS,version2.1(Update3required)

– RedHatEnterprise LinuxAS,version3.0,forIntel x86

– SUSELINUX EnterpriseServer8for x86(ServicePack 3required) – WindowsNT4.0Server(ServicePack6aorlaterrequired)

– Windows2000,AdvancedServerandServerEditions(ServicePack3or later required)

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– WindowsServer2003, Enterprise,Standard,andWebEditions v _Windows_NT_4.0_Workstation_(Service_Pack_6a_or _later_required)

v _Windows_NT_4.0_Server,_Standard,_Enterprise, _and_Terminal_Server_Editions (ServicePack6aorlaterrequired)

v _Windows_NT_4.0_Server_with_Citrix_MetaFrame_(Service_Pack_6a_or_later required)

v _Windows_2000,_Advanced_Server,_Datacenter_Server, _{Professional,}_and_Server Editions(ServicePack3 orlaterrequired)

v _Windows_XP_Professional _Edition_(Service_Pack₁ _or_1a_recommended) v _Windows_Server_2003,_Enterprise,_Datacenter,_Standard,_and_Web_Editions v _Windows_Server_2003,_Datacenter_and_Enterprise_Editions, _64-bit_versions

IBM

Director

Console

You caninstallIBMDirectorConsoleonthefollowingoperating systems: v _Red_Hat _Linux_Advanced_Server,_version _2.1_(Update ₃_required) v _Red_Hat _Enterprise_Linux_AS,_version_2.1_(Update₃_required) v _Red_Hat _Enterprise_Linux_AS,_version_3.0,_for_Intel _x86 v _Red_Hat _Enterprise_Linux_ES,_versions_2.1_and_3.0

v _Windows_2000,_Advanced_Server,_{Professional,}_and_Server_Editions_(Service Pack3required)

v _Windows_XP_Professional _Edition_(Service_Pack₁ _or_1a_recommended) v _Windows_Server_2003,_Enterprise,_Standard,_and_Web_Editions

Operating

systems

supported

by

IBM

Director

tasks

Support forIBMDirectortaskscanvary dependingonthefollowingitems: v _The_managed_system_hardware

v _The_operating_system_that_is_installed_on_a_managed_system v _The_service_processor_installed_in_the_managed_system

v _The_level_of _the_device_drivers_that_are_installed_on_the_managed_system

Note: Thedevicedriversthatareavailablefora managedsystemdependon theservice processorandoperating systemthatareinstalledonthe managed system.

For informationaboutwhathardwarefeaturesaresupportedonIBMxSeries, BladeCenter,orIntelliStationhardwareorwhatoperatingsystemsaresupportedon IBMxSeries,BladeCenter,orIntelliStationhardware,gototheIBMServerProven Websiteat http://www.ibm.com/pc/us/compat/index.html.

Note: IBMDirectorAgentfor WindowsNThasthefollowinglimitationsinits systems-managementcapabilitiesandfeatures:

v _Read-only _access_when_managing_systems_running_Windows_NT. v _The_graphical_user_interface_for _the_Network_{Configuration}_task _is

read-only inIBMDirectorConsole.

v _The_graphical_user_interface_for _the_System_Accounts_{Configuration} subtaskisread-onlyinIBMDirector Console.

v _Active_PCI_Manager_is_not_supported.

v _Events_for _virtual_and_physical _network_interface_cards_(NIC)_are discarded.

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v _The_Network_Adapter _Common_Information_Model_(CIM)_provider (IBMPSG_PhysicalNetworkAdapterclass)doesnotprovidethephysical slot number.Onlythelogical slotnumbercanbeobtained.Removable, Replaceable, andHotSwappablepropertiesarenotavailable.

Table1 listseach IBMDirector taskanditsassociatedsupportedoperating-system tables.

Table1.IBMDirectortasksandthesupportedoperating-systemtables

Task Supportedoperating-systemtable:

ActivePCIManager Table8onpage26

AssetID™ _Table₂_on_page₁₇

BladeCenterAssistant Table10onpage29

CapacityManager Table8onpage26

CIMBrowser Table2onpage17

ConfigureAlertStandardFormat Table2onpage17

ConfigureSNMPAgent Table2onpage17

DMIBrowser Table2onpage17

EventLog Table2onpage17

FileTransfer Table3onpage18

Hardwarealerts Table3onpage18

HardwareStatus Table3onpage18

Inventory(hardwareandsoftware) Table3onpage18 ManagementProcessorAssistant Table4onpage20 MicrosoftClusterBrowser Table4onpage20

NetworkConfiguration Table4onpage20

PowerManagement Table5onpage22

ProcessManagement Table6onpage24

RackManager Table8onpage26

RemoteControl Table6onpage24

RemoteSession Table6onpage24

ResourceMonitors Table6onpage24

ServeRAIDManager Table7onpage25

SNMPBrowser Table7onpage25

SoftwareDistribution Table9onpage28

SoftwareRejuvenation Table8onpage26

SystemAccounts Table7onpage25

SystemAvailability Table8onpage26