RENESAS ELECTRONICS CORPORATION

RENESAS ELECTRONICS

CORPORATION

Quality Assurance System

Jun 28, 2016

Renesas Electronics Corporation

Quality Assurance Division

CONTENTS



Quality Policy

3



Company Profile

4



Organization Structure

5



Manufacturing Sites

6



Organization of Quality Assurance Div.

7



Quality Assurance System

8



Procedure of Quality Assurance System 9

Customer complaint handling 10

Change Control System

11

Corrective Action Flow

12

QUALITY POLICY

Renesas Electronics Group

Quality Policy

We abide by the following principles in all stages of our business

activities—including sales, design, development and manufacturing—

in accordance with our corporate quality management system.

We will:

 Comply with all applicable legal and regulatory requirements

 Enhance product safety and trust

 Commit to continuously improve the quality of products and

services

 Strive to continually improve our quality management system

We aim to deliver customer satisfaction and

enhance society by providing highly reliable and

high-quality products and services.

COMPANY PROFILE

Company Name

Renesas Electronics Corporation

Established

November 1, 2002 as NEC Electronics Corporation

(Started operations on April 1, 2010 as Renesas Electronics Corporation)

Representatives

Tetsuya Tsurumaru, Representative Director, Chairman

Bunsei Kure, Representative Director, President and CEO

Major Operations

Research, development, design, manufacture, sale and servicing of

semiconductor products

Headquarters

TOYOSU FORESIA, 3-2-24, Toyosu, Koto-ku,

Tokyo 135-0061, Japan

Capital Stock

10.0 billion yen

Sales

693.3 billion yen (Fiscal year ended March 31, 2016)

Employees

Approx. 19,160 (Consolidated, as of March 31, 2016)

Stock Exchange

Tokyo Stock Exchange, First Section

(Since July 24, 2003, TSE:6723)

Website

www.renesas.com

ORGANIZATION STRUCTURE

Quality Assurance Division

Renesas Electronics

Production and Technology Unit 1st Solution Business Unit Global Sales & Marketing Unit Organization Development Unit

2nd Solution Business Unit

Ali Sebt*7

B. Kure

*1: Senior Vice President and CTO (Chief Technology Officer)

*2: Executive Vice President and CFO (Chief Financial Officer)

*3: Executive Vice President and CSMO (Chief Sales Marketing Officer) *4: Executive Vice President *5: Senior Vice President *6: Senior Vice President,

President of Renesas Electronics Europe *7: Senior Vice President,

President of Renesas Electronics America M. Katsumata T. Toyoda J. Iwasaki T. Tsurumaru H. Shibata*2 T. Takahashi*3 _M.Kawashima*5 R.Omura*4 Y. Yokota*4 M.Nozaki*4 CTO Office

H. Hidaka*1 _{Intellectual Property Division}

Outside Director

Representative Director, Chairman

T. Maoka*5 Internal Audit Office

Procurement Division

T. Tsurumaru

Michael Hannawald*6

Representative Director, President and CEO

Corporate Planning Unit

B. Kure

MANUFACTURING SITES

(Front-end) Wafer Fabrication

(Back-end) Assembly & Test

Assembly & Test : 4 plants

Wafer Fabrication: 8 plants

Assembly & Test : 3 plants

Global

Japan

ORGANIZATION OF QUALITY ASSURANCE DIVISION

Quality Assurance Division

MCU･SoC Reliability Engineering Dept.

2nd MCU･SoC Quality Assurance Dept.

1st Analog & Power Devices Quality Assurance Dept.

1st MCU･SoC Quality Assurance Dept.

Quality Strategic Planning Dept.

2nd Analog & Power Devices Quality Assurance Dept.

Development Design / Prototype Production process Test/_inspection Customer Quality and Reliability improvement

Action flow Information flow Development flow

Process Quality Control

Education

Parts/material management Document control Management of facilities and measuring equipment

SPC

Change control

Activities for built-in quality by process control using scientific and statistical methods and by 4M control. Activities for preventing defective products from leaving the manufacturing plant by detecting unusual data trends

Yield improvement Failure analysis Reliability physics Reliability technology Data collection

Product Quality Control

Verification by quality assurance test Periodic reliability test Warehousing and shipping control

Product quality and reliability level monitoring with sampling

inspections and reliability testing

Reliability design Design Review

Built-in quality and reliability

with design methods optimized for micro-fabrication and large scaling

Product Qualification system Process/Packaging structure design

Design Quality Control

Customer Support Customer Qualification support user’s guide Provision of Quality information Failure Analysis

Customer Support ensuring customer’s confidence through provision of easy-to-understand documents and technical information, engineering support activities and quality support for customer

Quality meetings with customer Environment management Operator qualification Abnormality Control Relevance

We build quality into the products from the development stage, through continuous improvement of the production processes, in order for more competitive quality and reliability.

In addition to above, we have an established comprehensive quality assurance system with product quality monitoring and customer support on quality, serving for customer’s confidence in our products.

Customer

Requirement _planningProduct

Development Requirements Sales Planning Purchase Order Shipment Occurrence of failure Report M as s P ro d u ctio n M ar ke t & Cu sto mer P ro to ty p e stag e Dev elop men t & Desi g n stag e P lann ing stag e Marketing Strategy Sales and Marketing

Customer

Quality improvement activity / quality information

Technical and control specification

Failure analysis and corrective action

Reception / Failure Analysis / Reporting Design Review

Design Quality Engineering Assurance

Manufacturing Plant

Process/package structure development Process/package design approval Process/package qualification

Design manual establishment Review of New Product

Development

Product qualification

Renesas Electronics

Mass Production release Electrical

characteristics approval

Failure products (Information)

Reply

Report

Report

Design Dept.

Sales Dept.

Sales Dept.

Quality Assurance Dept.

Customer

Production Dept.

Customer

Failure Analysis

Report

Tracing and support for

Countermeasure implementation

・Root cause analysis

・Prevention of reoccurrence

・Countermeasures

Tracing and support for Countermeasure implementation

Quality Assurance Dept.

Customer

Dept. Design Dept. Manufacturing Site Sales Dept. Engineering Related

Dept.

Approval on the change plan

Decision and order of the change

Preparation of samples and data

Report

Proposal of the change plan

MP Ramp-stage Control

Prototype evaluation Review and evaluation of the change plan

Change approval Customer reply confirmation Mass Production Customer reply confirmation

Review on the evaluation result Advance

notification

Occurrence of abnormality

Analysis,

countermeasure planning and determination of

corrective action

Horizontal development of corrective action Definition of abnormality judgment criteria

Implementation of corrective action Effect evaluation

No

Engineering Dept. Customer

Notification on defective product shipping

Yes

Outflow alert _{Spilled out?}

Issuance of process non-conformance report Cause Analysis

Retroactive verification, Identification & isolation of the affected products

Renesas Electronics

QC Dept.

Manufacturing Site

For defects that are due to design and cannot be closed at factories

Decision of treatment on concerned products

Instructions on the product and process Verification and approval

Root cause analysis and retroactive verification

Information on cause and corrective action

[Japan]

Company

Renesas Electronics Corporation

Headquarters Yes (*) Musashi Site (*) Takasaki Site (*) Renesas Semiconductor Manufacturing Co., Ltd. Headquarters (Naka) Yes (*)

Naka Factory Yes

Tsuruoka Factory Yes

Takasaki Factory Yes

Shiga Factory Yes

Yamaguchi Factory Yes

Saijo Factory Yes

Kochi Factory Yes

Kawashiri Factory Yes

Renesas Semiconductor Package & Test Solutions Co., Ltd.

Headquarters (Takasaki)

Yes

(*)

Yonezawa Factory Yes

Oita Factory Yes

Nishiki Factory Yes

Sales Department

-Renesas Engineering Services Co., Ltd. - (*)

Renesas System Design Co., Ltd. Yes (*)

(*) = Remote supporting function

[Other than Japan]

Company

Renesas Electronics America Inc. Yes (*)

Renesas Semiconductor (Beijing) Co., Ltd. Yes Yes

Renesas Semiconductor (Suzhou) Co., Ltd. Yes Yes

Renesas Semiconductor KL Sdn. Bhd. Yes Yes

Renesas Semiconductor (Malaysia) Sdn. Bhd. Yes Yes

Renesas Semiconductor (Kedah) Sdn. Bhd. Yes Yes

Renesas Design Vietnam Co., Ltd. Yes

-Renesas Semiconductor Design (Beijing) Co., Ltd Yes (*)

Renesas Electronics Europe GmbH Yes (*)

Renesas Electronics (China) Co., Ltd. Yes

-Renesas Electronics (Shanghai) Co., Ltd. Yes (*)

Renesas Electronics Hong Kong Limited Yes (*)

Renesas Electronics Taiwan Co., Ltd. Yes

-Renesas Electronics Singapore Pte. Ltd. Yes (*)