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FY16 BUDGET

PRESENTATION

Human Resources

Presented by: Shawn Ross

Human Resources FY16 Budget Presentation

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Human Resources

Human Resources FY16 Budget Presentation

1241- Human Resources

Human Resources provides a full range of services in support of all City employees, departments and their functions, including (and not limited to):

Recruiting

Employee benefits and compensation,

Performance management,

Policies and procedures,

Employee relations,

FMLA and COBRA administration,

Training and development,

HR compliance, recordkeeping, and more.

We partner with employees and management to help them to provide exceptional services to citizens and the public in The City of Frederick in the most efficient and cost-effective manner.

1242 - Safety & Loss Control

Safety and Loss Control provides support for the City’s loss prevention initiatives to protect the City from exposure to risk that could have adverse consequences to City operations, financial position, and/or community reputation.

Management and coordination of Occupational Loss Prevention activities for the City,

Safety and Loss Control Training for employees and supervisors,

Worker’s Compensation Claims Management and Return-to-Work,

Drug and Alcohol Testing,

City’s Fleet Safety Program,

OSHA Compliance.

The Safety staff strives to encourage all employees to work proactively to prevent accidents, eliminate or minimize employee injuries and reduce the associated cost to the City.

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Residents

Board of

Aldermen Mayor

Director of Human Resources

Human

Resources Safety

Human Resources

Human Resources FY16 Budget Presentation

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FY 2015 Initiatives and Accomplishments

Human Resources FY16 Budget Presentation

• Recruitment and Retention

Piloting NeoGov Recruitment Platform

Streamlining Hiring Process and Procedures

Learning from studying Metrics

Gained process efficiencies through profile improvements with

medical testing provider

Established Request for Proposal (RFP) for Chief of Police

• Employee Polices and Procedures

Inserted Gender Identity language into policies handbook

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FY 2015 Initiatives and Accomplishments

Human Resources FY16 Budget Presentation

• Benefits and Wellness

Wellness Initiative

Implemented new “Spires 6” Wellness Voluntary Training Program (beginning February)

Categories: Work, Health/Wellness, Safety, Finance, Management-

related, and Life Style Management (4 weeks) i.e. nutrition, fitness, blood pressure

Includes Planner, Calendar, Reminders

Results in first three months: 7 classes; 149 participants

Program annual plan will be customized based on experience, need, and claim trends

Implemented 10,000 Steps health contest

Discussed implementing overall Wellness Strategy Plan

Benefits

Reviewed insurance utilization and secured lowest possible rates without negative changes to plan design

Secured a long term contract with actuarial consultant, i.e.

Boomershine, keeping stable consultation and cost containment in tact

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FY 2015 Initiatives and Accomplishments

Human Resources FY16 Budget Presentation

• Classification and Compensation

Presented Compensation and Classification Study implementation scenarios for consideration

• Performance and Development

HR Staff: Initiate staff meetings, project focus, delegation of tasks, team approach, responsibility chart updated, back-up training, written standard operating procedures (SOPs)

Researched Supervisory/Leadership supplemental online training options and developed core competencies for management, to identify training and development gaps

Implemented Spires-6 wellness training platform

Offered Diversity and Violence in the Workplace training

• Separation and Retirement

Reviewing and analyzing turnover and retention data to identify trends and partnering with management on areas for improvement

Provide performance coaching where applicable

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FY 2015 Initiatives and Accomplishments

Human Resources FY16 Budget Presentation

• Compliance-Fed/State/Local

Revamped required Safety training approach and implemented compliance tracking scorecard

Installed FMLA software, ensuring consistent administration and tracking

Issued required employment law posters

Audit(s): contracts, forms, procedures

Passed criminal history record audit through Criminal Justice Information System Central Repository (CJIS-CR) and implemented onsite records destruction procedure

• Safety

Initiated Risk Management Plan review process

Established a Workers Compensation Claims review strategy to be done quarterly to find opportunities to reduce costs

Initiated audit of policies and procedures and structure

Gained efficiencies through profile improvements with medical testing provider

Achieved upgraded training in Verbal Judo, defensive tactics, etc. for security

Identified gaps in security infrastructure and have made recommendations to improve security camera coverage in City Hall

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FY 2016 Goals

Human Resources FY16 Budget Presentation

• Recruitment and Retention

Enhance new hire employee experience through upgrading orientation

Integrate “Onboarding” system with existing Applicant Tracking module to fully automate hiring process

Make “Kiosks” available at key locations to assist in “online application”

hiring process

Apply Diversity Plan goals

Select human capital metrics to use going forward

• Employee Polices and Procedures

Review and update Policies and Procedures Manual where necessary

For example, smoking policy to address the use of e-cigarettes

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FY 2016 Goals

Human Resources FY16 Budget Presentation

• Benefits and Wellness

Wellness

Implement an overall Wellness Strategic Plan that leads to a Wellness Culture

• Initiate a new “Health Week” that encompasses training, assessments and biometric screenings

• Provide training and initiatives that target high health trends, e.g., diabetes

• Continue to customize the Spires-6 training platform

Benefits

Initiate benefits RFP, where needed

Explore cost saving and benefit enhancement opportunities

Improve upon Flexible Spending (i.e. USBA Flex) vendor experience through “dedicated service representative” and “online enrollments”

Explore technology process streamlining opportunities, such as online enrollment systems and integration of HRIS with benefit systems

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FY 2016 Goals

Human Resources FY16 Budget Presentation

• Classification and Compensation

Upgrade Compensation and Classification pay structure in conjunction with recent study

• Performance and Development

Build upon initial Risk Management Plan, exploring areas for improvement in the Four Quadrants of Risk (Strategic; Operational; Financial; and Hazard)

Implement Supervisory and Leadership development training

Provide better service experience for employees

Capture efficiencies through process improvements internally and through vendor partnerships

Establish a HR Strategic Operational Plan, look for synergies, and align with City Strategic Plan

Research Employee Relations management software

Gain insight and engagement of workforce through tools such as surveys

Establish a Communication Plan in conjunction with Risk Management plan

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FY 2016 Goals

Human Resources FY16 Budget Presentation

• Separation and Retirement

Gain better intelligence through “Exit Interview” metrics

Offer succession planning support in regards to projected turnover

• Compliance-Fed/State/Local

Implement comprehensive Record Retention Policy

Train all HR staff on CJIS Security Awareness protocols with regards to criminal history information

Train workforce on sexual harassment avoidance and other areas of liability

Revamp diversity plan

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FY 2016 Goals

Human Resources FY16 Budget Presentation

• Safety

Expand training compliance scorecard approach to entire workforce

Provide customized training approach (i.e. schedule, location, etc.)

Increase site and facility audits and inspections

Integrate current Safety practices with Risk Management plan

Gain knowledge to better manage General Liability and WC claims

Gain instructor certification in Forklift and Defensive Driving

Review and revamp dated training products and tools

Update Personal Protective Equipment as needed

Create top five lists, leading to accident free culture

FY17 – Updated CPR/AED & First Aid training manual and material

Security – Increase Security awareness through education and training

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FY 2016 Budget Request

Human Resources FY16 Budget Presentation

FY 2016 FY 2015 FY 2014

Proposed Adopted Actual

Revenues

Charges for Services $ - $ - $ 40

Miscellaneous 2,300 2,300 -

Total Revenues $ 2,300 $ 2,300 $ 40

Expenditures

Salaries and Benefits $ 879,676 $ 882,653 $ 759,368

Supplies 12,787 8,910 8,483

Other Professional Services 176,087 173,141 86,851

Total Expenditures $ 1,068,550 $ 1,064,704 $ 854,702

Full-Time Equivalents 9.40 9.40 9.40

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FY 2016 Budget Highlights

Training –

Learning Portal (1241) – This pilot investment will allow supervisors/ managers with access to a plethora of management and leadership topics to enhance their skillset capabilities. ($7000)

Personnel – N/A

Significant Cuts –

Recruitment Advertising (1241) - Advertising needs have increased due to an increase in full-time employee recruitment. (-$5000)

Onboarding and Performance Software (1241) – This future investment will allow for more efficiencies in the hiring and performance areas. (-$34,600)

Learning Portal (1241) – This investment would extend learning opportunities to all full and part-time graded employees. (-$14,177)

ID Badge Printer and Software (1241) – This investment will allow HR to make ID badges for City employees. (-$4,596)

Professional Services (1241) – Decreased amount budgeted for consulting services obtained from Whiteford, Taylor & Preston, Bolton Partners, and Boomershine. (-$22,500)

Significant Increases –

Kiosk Units (1241) - Placed in key City locations to provide job candidates with a means to complete the “online application” through the Neogov online applicant tracking system. ($2,800)

Learning Portal (1241) - This pilot investment will allow supervisors/ managers with access to a plethora of management and leadership topics to enhance their skillset capabilities. ($7000)

Advertising (1241) - Advertising needs have increased due to an increase in full-time employee recruitment. ($1890)

Human Resources FY16 Budget Presentation

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FY 2016 Budget Wish List

Human Resources FY16 Budget Presentation

• Recruitment Advertising (1241) - Funds will allow HR to meet

recruitment advertising needs . ($5,000)

• Onboarding Software (1241) – Investment will allow for more

efficiencies by automating hiring process. (-$14,600)

• Performance Software (1241) – Investment will allow for more

efficiencies in performance evaluation process. (-$20,000)

• Learning Portal (1241) – Investment will extend learning

opportunities to all full and part-time graded employees. (-$14,177)

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