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Supporting the Physician Practice through Information Systems

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Supporting the Physician Practice

through Information Systems

Advocate Health Care Information Systems provides its physicians with the cutting edge technology

solutions and support needed to enable the highest level of practice efficiencies and patient care.

Systems & Enabling Technologies

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Support

CareNet+

CIRRIS Registry

System

CareConnection

Electronic Medical Record (EMR) used by Advocate Medical Group physicians to document and track patient care. An evidence-based, physician-authored clinical knowledge system. A robust, Web-driven physician database that facilitates health information exchange. Advocate’s EMR for Inpatient and Outpatient physician care centers. Provides complete patient registries for a variety of chronic diseases and prevention and

wellness studies for the APP clinical integration program.

At Advocate, we equip our physicians with cutting-edge decision-making tools and the highest level of service and support to enable the delivery of exceptional patient care.

UpToDate

Advocate

Information

Systems

CliniCare

HIGH QUALITY

SERVICE & SUPPORT

MyAdvocate

Advocate’s patient portal which enables

patients to securely access, track and update their health

information.

Provides EMR and Practice Management implementation services

for Advocate Physician Partners.

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Benefits to You

Advocate Health Care’s web-based physician information system, CareNet+ is a patient-centric results database designed by physicians. As a means to retrieve patient demographics, patient results, face sheets, discharge summaries with ICD-9 and CPT-4 codes, physician/group census, medical reference links, and more, CareNet+ facilitates internal Health Information Exchange (HIE) for Advocate’s EMRs, Clinical Support Tools, and

applications that support physician productivity and convenience.

How Does CareNet+ Support Your Practice?

• View Longitudinal Electronic Medical Records

– CareConnection: Patient Lists, Orders/Results/Reports, Documentation (Nursing, Physician), Medications (MAR, Historical), Profile/Scanned Images

– CareConnection Office: Patient Lists/Inbox – CareNet: Historical Reports

– CliniCare: Appointment Schedule, Patient Clinical Summary, Physician Documentation – SynAPPS: Patient Clinical Summary

• View Images

– Radiology: Fuji Synapps (IMMC), GE Centricity (Enterprise), Mckession HMI (Condell) – EKG: Muse (Enterprise), Tracemaster (LGH, IMMC)

CareNet+

EMR Clinical Support Tools Productivity & Convenience AMG CliniCare APP SynAPPs Specialty

Sys-tems-Card. Onc. Etc.

CareNet+ CareNet CareConnection Office CIRRIS ERMA Doctor Direct

APP eUniversity UpToDate

Clin-E-Guide MD Consult

MicroMedex Doctors Online/APP

Pro

CareNet+ = Integration with Single Sign-on Mobile Access

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Benefits to You

MyAdvocate, Advocate Health Care’s patient portal, is a free, password-protected and web-based interactive service that allows AMG and hospital patients to securely access, track and even update their health information. It facilitates increased patient communication with physicians and streamlines office functions such as

appointment scheduling and medication renewal.

What Can Patients Do with MyAdvocate?

• Ask their provider a medical question • Request an appointment

• Request a medication renewal

• View the following clinical information from their chart: – Allergies – Immunizations – Lab results – Medications – Problem list – Treatment plan – Vital signs

For more information, visit www.amgdoctors.com/myadvocate

My Advocate Patient Portal

MyAdvocate Patient Portal

Visit amgdoctors.com/myadvocate to learn more.

MyAdvocate, Advocate Health Care’s patient portal, is a free, password-protected and web-based interactive service that allows you to securely access, track and even update your health information. It places greater control of your care where it belongs—in your hands.

What can you do with MyAdvocate?

• Ask your provider a medical question • Request an appointment

• Request a medication renewal

• View the following clinical information from your chart: Allergies Immunizations Lab results Medications Problem list Treatment plan Vital signs

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How Does CliniCare Support Your

Practice?

• Quick Sets

– Remembers user ordering pattern for diagnosis

– Enables ordering of labs, imaging and medications quickly and on one page – Defaults to pre-selected orders/medications – Settings and orders follow the provider

not patient

– No configuration needed

• Batch Sign

– Sign note and scanned documents quickly and easily

– View all notes and sign from one screen – Task or edit note from the batch sign screen

• Letter Generation & Viewing

– Fax consult/referral letters to providers from EMR – View patient notes from consult/referral visits – One chart for patient

• E-Prescribe

– Send prescriptions to pharmacies electronically

– Receive renewals via e-prescribe – limits faxes and phone calls to the office – Patient receives medications quickly

• Electronic Messaging/Tasking

– Send messages to providers and other staff within EMR (link message to patient) – Messages are tracked with date/time and

can be copied into the patient chart – Keeps patient information and

messages secure

Benefits to You

CliniCare is the office Electronic Medical Record (EMR) for Advocate’s employed physician groups. It is the primary clinical tool for documenting and tracking patient care. Enhanced connectivity provides increased access to critical patient and practice information, while proven clinical experience aids in developing appropriate workflows and decision support.

Letter Generation/Viewing

Electronic Messaging/Tasking

Confidential Information

Copyright © 2013 Allscripts Healthcare Solutions, Inc. and/or its affiliates. All Rights Reserved.

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Benefits to You

The SynAPPs Team serves Advocate Physician Partners (APP) physician members through the implementation of eClinical Works (eCW) Electronic Medical Record and Practice Management Solutions. The SynAPPsTeam of certified EMR experts provides support to physicians and office staff before, during and after implementation to achieve optimal results with the EMR.

How Does SynAPPs Support Your Practice?

SynAPPs offers a host of services to ensure physicians receive the guidance and support they need, including:

• Pre-implementation support with work flow processes and hardware and practice readiness assessments

• Skilled project management during implementation • Post-implementation support (Physician and Biller

User Groups, Ongoing eBO (hands-on) training, Quick Guides, Tips of the Week)

• Meaningful Use coaching and guidance

• Vendor management and group purchasing discounts • Connectivity and increased interoperability with other

Advocate and APP systems (CareNet+, CareConnection, CIRRIS Disease Registry, ACL Labs)

“There is a lot to take in when you are going through an EMR implementation, and we have full-time jobs.

Having an experienced team from SynAPPs lets me keep my focus on running the business and day-to-day operations.” ~ Dr. Julie Taylor (Taylor Medical)

“We have heard from other EMR vendors: ‘If you do your job you will meet Meaningful Use. That’s all we can guarantee.’ That is the huge difference with the SynAPPS team. They guided us, interpreted the regulations, reviewed and analyzed our process and coached us all the way.” ~ Dr. Charles Amenta (Otolaryngology, Homewood Hearing)

* With SynAPPs, physicians can access Advocate’s Physician Portal (CareNet+) as well as a SynAPPS-specific network of over 400 physicians.

Your

SynAPPs

Practice

I-Care CIRRIS Disease Registry EHX Patient Portal ACL CareConnection Lab Vendor P2P

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Patient Portal

How Are Your Peers Using CareConnection?

• PowerPlans

– Plan orders on pre-arrival patients – Re-order PowerPlans in one easy step

• PowerNotes

– Pull in patient results automatically – Update orders simultaneously

– Share PowerNotes with other care providers

• Outpatient CPOE

– Send prescriptions to pharmacies electronically

• mPages

– Get an “at-a-glance” overview of patient pertinent information

– Find quick links to other useful EMR locations

Benefits to You

CareConnection is the Electronic Medical Record (EMR) for Advocate’s Inpatient and Outpatient physician care centers. It facilitates improved interdisciplinary communication through the physician ordering and documentation process.

Through Advocate’s web-based physician information system CareNet+, Ambulatory physicians have the ability to view patient information off site, promoting a proactive view of the patient’s longitudinal medical record.

Orders Made Easy

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How Does UpTo Date Enhance Patient

Care?

• The best available evidence improves clinical decision making and increases the quality of patient care

• Depth and breadth of content ensures that clinicians find the answers to their questions 90% of the time

• Clinicians stay current on their specialty and recommended treatments and can use time spent researching clinical questions to advance their professional development with CME credit.

Exploring the Latest Features

• Click on UpToDate Demos to watch short videos on: – Graphics Search

– CME/CE Redemption – Graded Recommendations – UpToDate and the iPhone

UpToDate’s Prominent Location at Advocate

In CareNet:

In Workspace:

Benefits to You

UpToDate is an evidence-based, physician-authored clinical knowledge system that clinicians trust to make the right point-of-care decisions. By registering and utilizing UpToDate, you receive CME credit!

Register with UpToDate

• Redeem Free CME

• Gain remote access to UpToDate

• Receive alerts when the mobile application is available

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How Does CIRRIS Support Your Practice?

• Provides standard reports as well as ad hoc report writing capability, to support analysis of quality results • Provides physician and physician group web-based “CI Report cards”

– These documents, as well as reports on the details behind the non-registry measures used in CI report cards, are available within CIRRIS as Acrobat files and can be printed by practice sites.

• Supports APP care management programs through the production of defined reminder letters and educational materials to patients

• Provides functionalities supporting APP generic substitution and other pharmaceutical programs, including patient and physician outreach

Benefits to You

CIRRIS is an integrated, web-based system that provides complete patient registries for a variety of chronic diseases and prevention and wellness studies to support compliance with managed care, Medicare Advantage/ Shared Saving and ACO quality requirements, as well as for reporting quality metrics for the APP clinical integration program.

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World Class Technology Infrastructure:

Advocate providers can take advantage of a highly reliable and secure technology infrastructure that can be easily scaled up to meet the needs of practice growth. Key components include:

• High speed fiber network that provides the ultimate in reliability and flexibility • Secure network, utilizing the latest in security technologies and practices • Virtual data center with the highest level of application availability

• Fully integrated telecommunications services including voice messaging and intelligent call routing

Communication & Collaboration:

CommunicationConnection is a market basket of communication and collaboration technologies for the physician community, which enables more efficient and productive use of time. Tools include:

• Integrated email, calendar and contact system, accessible through your mobile device • Easy access to video and web conferencing

• Instant messaging capabilities

• Access to SharePoint sites for team collaboration, document storage/sharing, project management, and more • Use of PerfectServe to push relevant clinical information to the right physician at the right time

• Access to Advocate’s mobile associate directory

Office Connectivity:

Advocate IS provides customer friendly, proven and reliable Office Connectivity to the Advocate Hospital Electronic Medical Records (EMR):

• CareConnection Office presents hospital charts within optimized web-enabled views and PDFs in order to streamline workflows and facilitate efficient use of office charts. CareConnection Office provides:

– Hospital event notification

– Secure access to patient demographic, insurance, and billing information

– Secure access to patient laboratory, radiology, cardiology, and pathology reports – Secure access to provider notes and transcriptions

– Secure access to EKG imaging

Revenue Cycle Management (RCM):

Advocate’s centralized RCM support structure ensures providers are prepared for an increasingly complex regulatory environment with changing reimbursement models. Our flexible solutions support:

• Preparedness for ICD-10

• Increased focus on managing risk

• Proactive identification and support of shifting payment reform strategies • Heightened analytics

Helping Physicians & Staff to Focus on Patient Care

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