Clinical Document Exchange
Your healthcare workflows. All in one place.
OVERVIEW
Kno2™ is a cloud-based Clinical Document
Exchange platform that simplifies and automates
complicated, slow and frustrating healthcare
processes. It enables providers to request, send,
receive and manage patient information in any
format, from one place.
Why Kno2
The problem
While hospitals and larger organizations incentivized by Meaningful Use regulations are investing in Direct messaging technology, smaller organizations with limited resources are left to exchange patient health information (PHI) via paper-based methods that are inefficient, unsecure and costly. Multiple workflows and methods of exchange cause healthcare communities to become disconnected, negatively impacting coordination of care and patient outcomes.
The solution
Kno2 enables any healthcare provider, at any level of technology adoption to transform health records into interoperable files, ready to be managed, exchanged or downloaded — all within the magic of the cloud. Regardless of the storage method, information is able to be quickly placed into the patient chart. The result is a fast, accurate and secure transition of care for patients in all healthcare communities, big or small.
1. Upload
Upload any paper or digital file.
2. Transform
Automatically convert files into smart output, compatible with any health system.
3. Exchange
Send and receive documents instantly via Direct message.
3. Extract
Important patient data is pulled from received files and immediately available for download into a health record.
What is Clinical Document Exchange?
The sending and receiving of interoperable health records from one care environment to another — simply, accurately and securely.
Sources: Multifunction printer, fax, scanner,
EMR/EHR, secure mail, digital imaging, USB/ DVD and mobile
Formats: CDA (CCD/CCR), HL7, XDS,
And more...
Watch a demo at go.kno2.com/kno2-demo/ Integrates with everything
Kno2 integrates with your existing technologies — EMR software, scanners, printers — so you don’t have to change the way you work. A seamless transition to better care coordination.
Get connected
Connect electronically with over 900,000 healthcare professionals in your area and nationwide with access to the Surescripts Direct address book.
Streamline record requests
Providers can request patient
information electronically with a single form. Get the information you need, when you need it.
Affordable for any organization
Providers can register online, create a Direct address and start receiving Direct messages from any provider in the community at no cost. To send, upgrade to Kno2’s affordable Step Into Interoperability plan.
A Direct line to better care
With Kno2, Clinical Document Exchange is as quick as sending an email — no more waiting on slow fax queues or snail mail.
Messy to meaningful
Receive and transform disorganized health records — fax, mail, internal forms and other paper or digital files — and send as standardized output compatible with any health system.
Real-time tracking
From a dashboard, providers can track in real-time which requests were sent, delivered or failed. A complete audit trail from the initial request through fulfillment.
Secure from start to finish
The exchange of patient information is encrypted, HIPAA compliant and satisfies Meaningful Use standards. All parties are Level of Assurance 3 (LOA3) identity verified.
Easy set up
It’s all in the cloud. No applications to install or IT staff required. Simply register online, create a Direct address and be up and running in minutes.
How it works
Transform messy into meaningful
Send and receive from one interface
Stop jumping from application to application, device-to-device. Request, send, process and receive patient information in any format, from a single intuitive interface. A simple streamlined workflow means less time wasted, and a smarter transition of care for your patients.
Symptom
Every day providers get inundated with patient files arriving in many different ways in a variety of formats. This gets messy, inefficient and vital patient information can be missed.
Cure
With Kno2, you can receive and transform
disorganized health records — fax, mail, internal forms and other paper or digital files — and send as a smart, secure output compatible with any health system.
Kno2 gives us the ability to shape how we exchange information with our partners
from a single, centralized and customized resource. Having more control over this
critical process means we can be more responsive to our guests and our partners.
Christopher Opladen, Vice President Operations
Electronic record request and fulfillment
With Kno2, request patient information electronically with a single form. Eliminate costly follow ups. Get the information you need quickly. Requested records are delivered quickly and securely to your Intake.
1
2
3
Select the organization you are requesting records from
Define patient details and request options
Attach any needed consent forms and send
Real-time tracking
From a single dashboard, providers can track in real-time which requests were sent, delivered or failed. No more duplicate faxes or guessing if a request made it to the receiver. Kno2 provides a complete audit trail from the initial request through fulfillment. This means more efficient communication and compliance with medical reporting standards.
Direct address book
Connect electronically with over 900,000 healthcare professionals in your area and nationwide with access to the Surescripts Direct address book. Connecting is as simple as entering a name or searching by area.
Fulfillment
Tired of receiving requests from different sources, in varied formats? Easily launch a publicly accessible form and start receiving all record requests electronically. Collect requested files and release via Direct message or fax. You manage the entire fulfillment process from one place.
An error-free roundtrip
Say goodbye to manual re-entry of patient data and hello to error-free exchange. When your request is fulfilled, information will arrive in your intake as a Direct message with all identifying information — name, patient ID, date of birth — automatically pulled from the received files and immediately available for download back into the patient chart.
A better transition of care
As patients move from provider to provider in their communities, Kno2 ensures information moves with them electronically in a secure, standardized format. This gives providers real-time access to accurate, up-to-date patient information, keeping them informed and equipped to deliver the highest level of care to their patients.
Our focus was finding a solution that improved the timeliness of information exchange… getting
it into the electronic record quickly, securely and from a point-to-point perspective. Kno2 helps
take our clinical staff out of that time-intensive process so they can focus on their primary role of
providing care and support to their patients.
Mary Peelen, Health Information Systems
Mental Health Center of Denver
Direct messaging
Direct messaging is as simple as sending an email. Enter the recipient’s Direct address, or search for it in the national directory, type a message, attach patient information and send, securely.
EMR
Manage patient information directly from your existing EMR. Eliminate the extra steps of downloading and uploading files. Receive Direct messages in your EMR. Release patient information with the click of a button. Kno2’s EMR integration and patient look up functionality eliminates multiple data entry points and ensures data integrity across multiple systems.
Scanner
Kno2 integrates with TWAIN-based scanners so you can easily scan patient information to a network or digital file where it can be quickly accessed and sent on as a secure Direct message at the speed of the internet.
Multifunction printer
Kno2 is already built into popular office multifunction printers (MFPs). With a simple add on, your printer can become a Direct-enabled device. Capture documents, create a Direct message and send patient information seamlessly and securely right from your device.
File upload
There is no need to change your existing intake process, Kno2 is able to quickly and easily capture any files on your computer or network using a streamlined file upload feature. Simply upload your files and use Kno2’s w capabilities to appropriately file or send your documents on their way. Easy upload, process quickly, securely exchanged.
Take the heavy lifting out of healthcare
Lightweight and in the cloud. No bulky applications to install, complex IT setups or hours of training to figure it out. Start focusing on what’s important — patient care — Kno2 will do the rest.
Seeing is believing, watch a product demo
go.kno2.com/kno2-demo/
2014 Fierce Innovation Award Finalist
