Data Center Relocation Proposal
Mike Salmans
United Telephone Association, Inc. 1107 McArtor Road
Dodge City, KS 67801
Who we are
The Computer Cure consists of four individuals: Jason Adkins, Nolan Banks, Doug Cure, and Brian Kirkland. Each individual is an Information Networking and
Telecommunications major with an emphasis in Networking at Fort Hays State University.
Qualifications
Each team member has participated in the Cisco Academy program at Fort Hays State University and has extensive knowledge of computer networking. Several of the team members have first hand experience with computer networking jobs by working for various companies in the Information Technology field.
Our Services
The Computer Cure provides computer hardware and software support and network consulting services for businesses. We emphasize value to the customer in all situations and strive to support our customers with world-class service.
Thank you for your interest in The Computer Cure network consulting services. We look forward to working with you on successful completion of this project.
Sincerely,
Situation Appraisal
United Telephone Association, Inc. is currently experiencing positive growing pains. In addition to operating as an Internet Service Provider, United has recently launched wireless internet and digital PCS mobile phone services. The new services have overwhelmed an already understaffed Information Technology (IT) department. This lack of human resources has led to crudely implemented server infrastructure spread out over different buildings. This has led to ineffective system monitoring and backup, in addition to poorly documented physical infrastructure. New equipment racks and power backup systems were purchased in June 2005, but have not been put into service due to a lack of time and resources within the IT department. The organization needs a re-designed and consolidated data center which will provide effective management, monitoring, backups, and physical documentation.
Objectives
Our objectives for this project include:
• Consolidating all network equipment to a new set of racks in a secure datacenter • Reducing support costs by leveraging a single point of access to all essential
network equipment
• Increasing remote manageability of servers Value to the organization
The value to United Telephone Association, Inc. will include • A reduction in support costs
• Easy network equipment access
• An organized cabling system, eliminating unnecessary cable traces • Increased physical security
Methodology
We will conduct on-site evaluations of the current data centers, and collect information on physical, environmental, and support needs of all equipment to be consolidated into the new data center. This information will be used by our team to prepare a relocation timeline which will detail the precise order to relocate systems with minimal network downtime and inconvenience.
We will notify various vendors of our timeline for each relocation so the vendor can make manufacturer support available if needed.
We will also conduct research on several pieces of equipment that will need to be purchased and installed as part of the relocation. This will include an IP-based KVM solution that will allow for remote access to all servers stored in the data center. A system to document all cable runs and track them electronically is necessary. In
addition, layer two network switches will be required to connect all equipment and allow for fast backups. We will recommend a single combined solution for each of these tasks and if accepted will implement and test each as part of the datacenter relocation.
Once everything is in place, we will conduct the datacenter relocation at a mutually agreeable time. We will provide the resources and manpower necessary to complete the project.
Timeline
Phase 1 – Document and Research (February 16 – March 6) February 16 – Proposal Submitted
February 24 – On-site to document current equipment March 6 – Quotes submitted to United for approval
Phase 2 – Order equipment and prepare (March 17 – March 30) March 17 – Equipment ordered and shipped to United
Phase 3 – Complete Data center relocation (March 31- April 2)
March 31 through April 1 – On-site to prepare for data center relocation April 2 – Data center relocation
Phase 4 – Project completion (April 3 – May 12) April 30 – Final report delivered
May 12 – Convocation
Accountabilities
Our accountability includes
• Adherence to agreed-on deadlines
• Progress reports
United’s accountability includes
• Provide availability of IT department staff
• Provision of all information having a bearing on the project • Payment in conformance with the terms below
• Provide a technician(s) to be on hand during the data center relocation Our joint accountabilities will include the following
• We will alert each other of anything we learn that may materially affect the success of the project.
• We will respect each other’s confidentiality and proprietary materials and approaches.
• We will achieve reasonable accommodation for conflicts, unforeseen events, and other priorities.
Budget
The budget for this project will be determined as part of the proposal, but it estimated to be approximately $55,000.
IP-based KVM solution - $10,000
Six 24-port Gigabit switches with Fiber MDA Adapters - $40,000 Cable labeling system - $2,000
Consulting fees - $3,000 Terms and Conditions
• Fees
o The fee for the proposed project is $3,000
• Payment terms
o A 50 percent deposit is required to commence work, with the balance due upon project completion
o Please make checks payable to “Nolan Banks” • Expenses
o All of our expenses, with the exception of equipment to be purchased by United, are included in the fees for this project.
Your deposit, in the absence of your signature below, also will indicate acceptance of this project and the terms and conditions as stated herein.
Acceptance
Your signature below indicates acceptance of the terms of this proposal.
For The Computer Cure: _______________________ Doug Cure
Date: __________________
For United Telephone Association, Inc.: _______________________
Mike Salmans IT Manager