2014
Multiple Attendee Discount!
Register Three for the Series
at the Price of Two!
Human Resources
Level 1
Human Resources
Level 2
Certificate Series
Ten half-day modules, over five weeks. Take one course or take all ten.
Register Online: aimnet.org/education-training or call 800.470.6277
Register Online: aimnet.org/education-training or call 800.470.6277
Grant Eligible
Workforce Training Fund Program
The most successful companies in Massachusetts trust AIM to train their employees.
Why not join them?
AIM’s Level 1 and Level 2 Human Resource Certificate Series offer your HR staff the skills they need to
handle an increasingly complex world. Participants learn practical skills that help your company’s bottom
line immediately—from an overview of HR fundamentals to advanced sessions on workplace incident
investigations. AIM employs professional HR instructors with more than 300 years of combined experience
who deliver high-quality, cost-effective programs to fit any business—small, medium or large.
The HR 1 and HR 2 series:
•
Are each completed in five days (10 half-day modules, one day per week for five weeks)
•
Are flexible—participants can take one or two modules, or all 10
•
Provide a practical, real-world approach to HR—not academic or theoretical
•
Focus on the myriad issues HR professionals face on a day-to-day basis
Certification
Participants who complete at least eight modules within the same level will receive a certificate of completion as a
means of demonstrating professional competence. Completion of HR Level 1 is not required to enroll in HR Level 2.
Continuing Education Credits
Many of the classes in these series have been approved for PHR and SPHR recertification through the Human
Resources Certification Institute (HRCI). For information regarding HRCI credits, contact Carrie Stowe at
617-262-1180 or [email protected]..
Workforce Training Fund Program Grants
Did you know that the Massachusetts Workforce Training Fund Program Grant, (WTFP) can help offset the cost
of educating your team? Contact our WTFP expert, Bill Baldino, for more information. Bill can be reached at
617.899.4951 or [email protected].
These programs and services are provided for educational and informational purposes only and are not intended for and should not be construed as legal advice by Associated Industries of Massachusetts, Inc. ©Associated Industries of Massachusetts, Inc.
AIM Member / entire series: $1390 AIM Member / individual class: $150 Non-Member / entire series: $1925 Non-Member / individual class: $205
pricing
Bridgewater: AIM Office, One Lakeshore Center Burlington: AIM Office, 54 Third Avenue
Holyoke*: The Delaney House, 3 Country Club Road Marlborough: AIM Office, 290 Donald J. Lynch Boulevard
locations
Morning classes: 8:00 a.m. – 11:30 a.m. Afternoon classes: noon – 3:30 p.m. *Holyoke sessions: 8:30 a.m. – noon and 12:30 p.m. – 4:00 p.m.
times
Continental breakfast and lunch are provided for full-day attendees.
Human Resources
Level 1 &
Level 2
Certificate Series
Human Resources Certificate Series
Level 1
Bridgewater | Burlington | Holyoke* | Marlborough
Gain a comprehensive overview of the myriad issues HR professionals face on a day-to-day basis. This
five-day series covers the entire human resource function, from employment law to benefits to performance
management.
This program is designed for individuals new to HR, specialists seeking to broaden their knowledge, generalists
who need a refresher or training in specific areas and is perfect for individuals who have HR responsibilities as
part of a different job function.
The Role of Human Resources
|
Class 1 - MORN
• The evolution of human resources as a business partner
• Explore the multi-dimensional world of HR
• Align the efforts of HR with the goals of the organization
• Find and keep the best people
• Understand organizational culture and the implications for HR
• Foresee barriers to success
• Examine the real cost of turnover
Employee Selection Process |
Class 2 - AFT
• Perform an effective and structured “HR” interview
• Control the interview environment
• Conduct effective reference checks
• Assess hiring costs across the range of applicant sources
• Develop and manage an efficient process
Managing Employee Leaves
|
Class 3 - MORN
• Leave laws and who they apply to
• Requirements of recordkeeping and documentation
• Family Medical Leave Act, ADA, workers compensation and anti-discrimination
• Discretionary leaves—vacation, sick, holidays, personal time
• Legal issues commonly associated with time off
Employment Law—HR’s Responsibility
|
Class 4 - AFT
• Concept of employment-at-will
• State and federal employment laws
• Impact of case law and company practices
• Employee privacy
• Required forms and policies
Personnel Records and Employee Handbooks |
Class 5 - MORN
• Why proper recordkeeping is essential
• Legal requirements of personnel, medical and other records
• Learn to write effective policies
• Provides the nuts and bolts of drafting a handbook
• Strategies for implementation
Threat Management—HR’s Role
|
Class 6 - AFT
• Drugs and alcohol—the importance of well-developed policies
• Workplace violence—including preventive measures and effective response
• Workers Compensation—responding correctly to workplace injuries
• OSHA overview
• Data Security—the law and HR’s role
Compensation Basics
|
Class 7 - MORN
• The importance of compensation management
• Compensation terminology
• Establish the company’s pay philosophy as a first step
• Know the building blocks of a compensation program, including job analysis, job description, and job evaluation
• Learn to create a base-pay program, including a compensation structure
• Explore other compensation strategies
Employee Benefits Programs
|
Class 8 - AFT
• Understand the importance of “total compensation”
• Distinguish between mandatory and optional benefits
• Appreciate the history and evolution of benefits
• Understand regulatory issues
• Review health and welfare plans
Managing Difficult Discussions
|
Class 9 - MORN
• Understand the true meaning of performance management
• Effectively utilize the performance appraisal process
• Use a “corrective action” approach as opposed to “discipline”
• Recognize the critical importance of written documentation
• Objectively examine the discharge process
• Learn to deal with the aftermath, such as privacy issues
Developing an Effective HR Style
|
Class 10 - AFT
• Define your personal style
• Learn to recognize the strengths and weaknesses of various styles
• Flex your style for greater success
• Recognize how people respond differently under stress
Developing Effective Relationships
|
Class 1- MORN
• The value of collaborative relationships (to your organization/to you)
• Exploring the barriers to partnerships
• Understanding influencing strategies
• Building organizational trust
• The delicate HR balancing act
Effective Employee Communication
|
Class 2 - AFT
• Understanding the impact that effective communications can make on business results
• Understanding the unique role that HR can play
• Applying four key elements to any employee communication program
• A sharing of best practices regarding programs such as suggestion systems, recognition awards, surveys, company newsletters, surveys and orientations
Compensation Design
|
Class 3 - MORN
• Linking compensation strategy to business strategy
• Compensation system components
• Compensation system comparisons—(ranking, point factor, etc.)
• Developing the program
• Compensation program trends
Health Care Compliance and
Cost Control Strategies
|
Class 4 - AFT
• Review of the Affordable Care Act affordability, shared responsibility and reporting requirement.
• Review of some key strategies in maximizing a broker/carrier relationship
• Identify wellness incentives, cost sharing, plan design and other cost control strategies
• Explore effective employee communications
Performance Appraisal Programs
|
Class 5 - MORN
• Defining goals
• Elements of a sound performance management system
• Purpose of performance appraisal
• Management’s responsibility
• Appraisal tools and techniques
• Making the system work--HR’s role
• Emerging trends--traditional vs. cutting edge
HR’s Role in Managing Change |
Class 6 - AFT
• Understanding the factors that derail organizational change efforts
• Recognizing and managing through resistance
• Practicing techniques for leading transitions
• Developing a personal plan for thriving during change
Employee Training and Development
|
Class 7 - MORN
• Obtaining management support for development initiatives
• Role of the HR/training coordinator
• Tools for determining training needs
• Training proposal/grant applications
• Do’s and dont’s of training
• Public seminars
Workforce Reductions and Terminations
|
Class 8 - AFT
• Definitions—“layoff” vs. “termination”
• Alternatives to layoffs
• Developing and defending selection criteria
• WARN Act considerations
• Separation/severance agreements
• Legal requirements (wages, benefits, FMLA, etc.)
• Communicating the layoff
• Dealing with the aftermath
Workplace Incident Investigations
|
Class 9 - MORN
• Defining a workplace incident
• Why investigations are a critical employer issue
• The step-by-step investigation process
• Confidentiality and privacy issues
• Critical documentation
• Harassment and discrimination complaints—a closer look
Problem Solving—Human Resources’ Role
Class 10 - AFT
• The real problem—getting to the bottom of the issue
• Identifying the best solution
• Conflict—it’s not always a bad thing
