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PREFERRED PERSONAL LINES ACCESS PROGRAM. MetLife Auto & Home Personal Lines Program

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PREFERRED PERSONAL

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MetLife Auto & Home

Some background

on MetLife:

In business for 141 years

Fortune 500 Company

MetLife Auto & Home - A.M. Best Rating A

(Excellent)

Started P & C in 1972

$3 Billion in Premium

$85M+ Written Premium in California

(3)

“We are Big,

Strong and

Trusted.”

~ Chief Executive Officer Rob Henrikson

Comments at MetLife Investor Day, 2008

(4)

MetLife Auto & Home CA Products

Auto Program

Residential Property Program (RPP)

Home (HO3 & HO5)

Condo

Landlord (Dwelling Fire)

Renters

Personal Excess Liability Policy (PELP)

Boat & Personal Watercraft

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(6)

MetLife Auto & Home - Auto Program

Preferred Auto Program

CA Good Driver -

ONLY

Differentiating Features

Flexible Payment Plans

(Sun Coast Only Offering EFT or RCC)

6 Month or 12-Month Policy

No billing fees with EFT plans

FREE

Identity Theft Services

(7)

MetLife Auto & Home - Auto Program

Met “Auto Advantage” Included at No Added Charge:

Replacement Cost For Total Loss

Replacement Cost For Special Parts

Enhanced Rental Car Damage Coverage

Identity Theft Resolution Coverage

Guaranteed Auto Repair Program

Other Benefits:

Multiple Discounts

(8)

MetLife Auto & Home - Discounts

Auto+Home (including Condo) Discount – 10%

Auto+Life Discount – 5%

Auto+Home+Life Discount – 12%

Good Driver Discount – 20%

Good Student Discount – 10% BI, PD, Med, UM, 20% Comp., 5% Collision

Driving Safety Course Discounts

Mature Driver 55+ (DMV approved course) OR

National Safety Council – Defensive Driving Course

10% Coll., 5% PD, 3% BI & Med

Multi-Car Discount

(9)

MetLife Auto & Home – Payment Plans

Available Payment Plans (in Program)

Full Pay

Expressit (EFT) –

No Fees

Recurring Credit Card (RCC) – $2 per

VISA, MasterCard, AMEX, Discover

(10)

Underwriting - Helpful Hints

We will have to…..

Verify the use of the vehicle for all employed drivers.

Explain pleasure use.

If there is a company vehicle in the household, or the insured works

from home, be sure to note this with your Sun Coast underwriter.

Address all drivers that appear on the CLUE report in the accident

section, as well as in the Additional Driver Discovered (ADD) section.

Verify the drivers license status of the applicant.

If the license has

expired, the applicant must renew it prior to the agent submitting an

application.

(11)

Underwriting - Helpful Hints

Reinforce the named insured & ownership issue

:

If the vehicle is not owned by the

named insured and/or spouse or a

child living in the household

under the age of 26, the vehicle

should not be rated on the MetLife policy.

Each adult over 26 must apply for their own coverage. This does

not apply for committed domestic or same sex partners

purchasing property together.

(12)

Auto Program Profile

Continuous Prior Insurance => 3-Years

Prior insurance w/ standard carrier (eg. Farmers / State Farm)

California Good Driver

ONLY

BI limits of 50/100/50 or higher.

Prior BI Limits of 25/50 multi vehicle w/ clean driving record

Medical Payments Limits – Max at $5,000

At least one vehicle on the policy needs Comp and Collision.

Mileage - Minimum 10,000 per year. TARGET 12,000

All drivers on household must be included or excluded from the policy.

Drivers until age 26 with a vehicle registered to their name may be kept under

their parent’s policy. Over 26 yrs old must have their own policy.

No single driver (married) policies.

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California Residential Property Program

PLATINUM (

Comprehensive Perils

)

Platinum Homeowners

Platinum Condominium

Platinum Renters

STANDARD (

Special Perils

)

Standard Homeowners

Standard Condominium

Standard Renters

•

LANDLORD

– Landlord’s Rental

Dwelling

(Special Perils)

–

Landlord’s

Condominium

(Special Perils)

(16)

California RPP – Underwriting Guidelines

Platinum Products

Single Family, Owner Occupied

All Other Products (except Landlord)

1-4 Family, Owner Occupied

Landlord’s Products – No Stand Alone

1-4 Family, Non-Owner Occupied

Rental Property incl. Condos

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MetLife Auto & Home

Platinum vs. Standard

Standard Homeowners (our HO-3)

Coverage A >= $175,000

Coverage A & B / Comprehensive Perils

Loss Settlement 125%

Coverage C Broad Named Perils

Platinum Homeowners (our HO-5)

Coverage A >= $300,000

Coverage A/B/C Comprehensive Perils

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Home Program Profile Requirements

HOME

NO Wood Roofs

NO Wall / Floor Heaters

1,000 ft from Brush as a minimum

Multi Policy Discounts can be applied to a new HO / CONDO

(Currently Sun Coast Requires HO & AUTO sold same day to apply discount)

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California Home – Underwriting

Guidelines

Requires Prior Underwriter Approval:

Any Risk Identified in Brush Hazard Zip Code

No Prior Insurance or Lapse of 30+ days

Any Water Loss in the last 3 yrs

2 or More Losses in the last 3 yrs

Homes Being Renovated

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MetLife Auto & Home – Features

Standard

Platinum

SPECIAL LIMITATIONS & SUB-LIMITS

Money

$200*

$1,000

Securities

$1,500

$5,000

Manuscripts

$1,500

$5,000

Coin, Currency & Stamp Collections

$1,500

$5,000

Memorabilia

$5,000*

$10,000*

Computer

$5,000*

Personal - Up to Cov C Limit

Business - $5000

Electronic Apparatus (Dual Power)

$1,000

Cov C Limit

Theft of Firearms

$2,500

$5,000

Theft of Jewelry, Watches, Furs

$1,500

$5,000

Theft of Silverware, Goldware

$2,500*

$10,000

Theft of Compact Discs in Vehicle

$1,000

$1,000

Theft of Tools

$5,000*

$10,000*

Business Property On Premises

$1,000

$2,500

Business Property Off Premises

$250

$500

Watercraft

$1,500

$1,500

Trailers (not used with Watercraft)

$1,500

$2,000

*Increased Limits Are Available

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MetLife Auto & Home – Features

Standard

Platinum

ADDITIONAL COVERAGES

Backup of Sewer, Drain & Sump Pump

Optional

$10,000*

Data and Records

Personal - $1500 Business - $0

Personal - $2500 Business - $2500

Debris Removal

10% of Cov A

10% of Cov A

Debris Removal of Trees

Up to $500 - When tree rests against structure

or blocks driveway or handicap ramp

Up to $500 - When tree rests against structure

or blocks driveway or handicap ramp

Emergency Living Expense

$500

$500

Emergency Removal of Property

Up to 30 days from date of Removal

Up to 30 days from date of Removal

Fire Dept. Charges

$750

$1,000

Identity Protection Services

Resolution Identity Service, Credit Card

Protection up to $1000*

Resolution Identity Service, Credit Card

Protection up to $10,000

Land

$10,000

$10,000

Landlord's Furnishings

$2,500

$2,500

Lock Replacement

Included - when Key stolen w/other property

Included - when Key stolen w/other property

Loss Assessment

$1,000*

$10,000*

(22)

MetLife Auto & Home – Inspection Triggers

Home Inspection Triggers for New Business:

Number of families is > 2 - outside inspection

Coverage A is in excess of $1M - High Value inspection

ordered, inside and outside

Total living area > 6000 square feet - High Value

inspection ordered, inside and outside

Year of construction is < 1940 - inside and outside

inspection

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Identity Protection Services

(FREE)

What do you get?

Personal advocate who works one on one with the victim until the crisis is resolved

Systematic notification of agencies and businesses

Comprehensive case file creation for insurance and police

Preparation of all needed documents

Credit reports from all three credit bureaus

Ongoing proactive consumer education

One year of credit & fraud monitoring

(24)

MetLife Auto & Home – Features

Discounts Available

Superior Home Discount -COVERAGE A = $500K plus and less

than 20 YRS old add a 10% Discount.

Protective Devices – up to 15%

Mature Homeowner - (55 yrs +) add a 10% Discount

Home + Auto Discount add a 30% Discount

(

AUTO sold same day of

HOME

).

Condo/Renters/Landlords /Auto discount 10%

MetRewards (claim free 3+ yrs) – max 15%

(25)

MetLife Auto & Home – Other Home Products

Renters/Condo– $25K-$150K

Platinum Renters/Condo. - $75K-$500K

Landlord Rental Dwelling or Condo

Non-owner occupied

Rental Property

Combo Policy:

Auto / PROP/ PELP in one Annual Package

One Bill

(26)

MetLife Auto & Home – Payment Plans

Pay Plans Available in the Program:

Full Pay

Expressit (EFT) – No Fees

Recurring Credit Card (RCC) – $2 per

VISA, MasterCard, AMEX, Discover

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MetLife Auto & Home - Other Products

Boat or Personal Watercraft

Online rating

26 Ft. or Less

Personal Excess Liability Policy

Must Have Underlying Auto

Up to $5,000,000

Online Rating

(30)

Personal Excess Liability Policy

Benefits

Max $5M Excess Liability Available*

Legal Defense Costs

Lost Wages Limit

Interest On Unpaid Judgments

Premium For Appeal Bonds

Other Miscellaneous Reasonable Expenses

(31)

Personal Excess Liability Protection

General Guidelines – Underlying Limits

Auto Liability, UM/UIM

$100/300/50

Personal Liability - PROP

$100,000

Other Carrier’s HO

$ 300,000

Watercraft Liability

$100,000

Employers Liability

$100,000

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FSC POINTERS

Make sure to have both sections completed as show

above if quoting the AUTO with a HO or CONDO

discount

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References

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