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Name________________________________ Period______ Date__________

Appearance and Destiny

Part I:

Answer the following questions before watching the video or reading the

articles.

1.

How much do you think your appearance has affected your destiny?

Explain.

2.

How much does a person’s appearance affect your opinion of him or her?

Explain.

(2)
(3)

Evangeline Gomez, Contributor

http://www.forbes.com/

Part II:

Watch the video from ABC’s

What Would You Do

? And write your

reactions in the space below:

Part III:

Read the articles, highlighting the most interesting/important

information.

Should Businesses Worry About

Appearance-Based Discrimination in

the Workplace?

Conventional wisdom and research

posits that, in addition to 

popularity and

access to their choice of a mate,

attractive people tend to get higher

evaluations and salaries than their peers

and more favorable judgments in

trials.

 For getting a job, it’s always an

advantage to be an attractive man or

woman …right?

Not so. Newer and more

sophisticated research demonstrates that

the picture is more complex than it might

seem. A recent study shows a disturbing

conclusion: 

being an attractive man was

an advantage in all jobs sought, while

being an attractive woman was

(4)

their beauty was considered 

a detriment

when applying for jobs traditionally

identified as male jobs such as the

manager of research and development

(R&D), director of finance, mechanical

engineer and construction supervisor

.  A

different study showed attractive women

tended to be sorted into more

“traditionally female” positions

  like

receptionist or secretary

.  More than one

study has shown that 

attractiveness was

more beneficial for women applying for

traditionally feminine-type jobs instead of

traditionally masculine perceived jobs

.  

Successful women’s 

opinions about

whether their beauty is a help or

hindrance in their careers are

inconsistent

.  Some women believe

looks

are an advantage, others a disadvantage

,

in career success.

In 2010, 

Debrahlee Lorenzana

,

made national news when she 

sued her

employer, Citibank, for telling her not to

wear clothes that were acceptable for

and worn by other women in the same

office

. The list of 

banned clothing

included 

turtlenecks, pencil skirts and

fitted business suits “from Zara.”

 ( a

clothing 

brand commonly worn by

Catherine and Pippa Middleton

)  When

Ms. Lorenzana argued that she was fully

compliant with the Citibank dress code

and remarked that her female peers wore

far more revealing attire,

Citibank

managers allegedly argued that due to

her body type her clothes were

“distracting” and she needed to wear

something to obscure her shape

.

Citibank fired Ms. Lorenzana from her

position as a banker

 after she allegedly

complained of her employer’s 

disparate

treatment

 of her, stated her lawsuit.

The issue of appearance bias has

been recognized since the late 1970′s.

Partly as a result of activism by those

representing obese persons. As a result

of this movement, 

Michigan became the

first state to explicitly prohibit

discrimination based on weight and

height

.  In fact, the EEOC now takes the

view that 

extreme obesity, and obesity

that results in other physical conditions

,

is a

  disability, and that discrimination

based on such obesity is prohibited by

the Americans With Disabilities Act

(ADA)

.   The cities of

Binghamton

San

Francisco

 and 

Santa Cruz

 prohibit

discrimination against weight and height

as well.  

Madison

, Wisconsin and 

Urbana,

Illinois

 have ordinances banning

discrimination based on a person’s

“physical appearance” and “personal

appearance” respectively,

while 

Washington

 D.C. prohibits 

all forms

of personal appearance discrimination

.  A

variety of people have sought protection

under these laws including those persons

required to wear certain attire for

religious purposes and person

undergoing gender reassignment surgery

who had no recourse at the state or

federal level. The great majority of these

appearance discrimination laws allow for

employers to use a bona-fide

(5)

Since federal and state laws do not

prohibit this bias, appearance -based

discrimination in the workplace has to be

fit into one or more of the protected

categories under federal and state

anti-discrimination laws.  Obviously,

discrimination based on appearance can

easily be a surrogate for more traditional

forms of discrimination against Latinos,

African Americans, Asians or

women. 

Abercrombie & Fitch was sued in

federal court

 for having a 

policy of hiring

people who had “classic All-American”

looks

 by some 

Asian-American,

Black/African-American and Latino

applicants who argued the defendant

steered them into stockroom jobs.

 The

parties reached a 

settlement requiring

the retail clothing giant to pay $50

million, less attorneys’ fees and costs, to

Latino, Black/African -American,

Asian-American and female applicants and

employees

 who charged the company

with discrimination.  Among other relief,

the 

settlement

 required the clothing

retailer 

to avoid recruiting at fraternities

and sororities, and to feature people with

different looks in advertisements and TV

commercials

. Obviously, discrimination

based on appearance can easily be a

surrogate for more traditional forms of

discrimination against Latinos, African-

Americans, Asian-Americans or women.

If businesses allow appearance-

based discrimination, the courts are

likely to step in, without the need for any

new legislation. Discriminating against a

full-figured, unsightly or beautiful woman

because of her appearance is against the

law as sex discrimination because such

biases generally do not apply to men.

While the federal Age Discrimination in

Employment Act (ADEA) does not offer

protections to employees under the age

of forty, local and state

anti-discrimination laws might be applicable

in appearance-based lawsuits, since some

states, such as  

Alaska, Florida, Maine,

Maryland

Minnesota

,

Mississippi, New

Jersey

 and municipalities like 

New York

City

 

prohibit discrimination against

younger people

 (or reverse age

discrimination). An employee subject to

discrimination because of a youthful

appearance or stereotypes predicated on

the employee’s young age might argue

that it is a form of discrimination against

young people. In New Jersey, a

25-year-old employee, who was hired as the Vice

President of a bank, sued his employer

after he revealed his age and 

was then

told he might be fired and should work

for the bank in another capacity instead

,

according to the lawsuit.   The

  New

Jersey Supreme Court ruled that a claim

for age discrimination based on youth

was actionable

 under the state’s

anti-discrimination law.

In a 

recent survey

, younger

workers (ages 18- 35) were more likely to

report age discrimination than older

workers. Similarly,

(6)

a survey conducted by a human

resources consulting firm.

 In fact,

reverse age discrimination could be

another issue, which a younger

generation, concerned that their talent is

not recognized and opportunities are not

open to them because of their youth,

might bring to the fore to create another

evolution of anti-discrimination law.

More businesses are likely to face

such issues, especially now that

independent research has confirmed this

type of bias seems to exist broadly across

(7)
(8)

Beauty at Work: How Physical Appearance

Impacts Job Search & Careers

October 17, 2011

POSTED BY CRYSTAL MILLER ON MONSTERTHINKING.COM :

EXPLORING THE COMPLEX WORLD OF WORK

It pays to be beautiful if you’re a fashion model or a soap star, but how about at the office? If you’re thinking that looks don’t matter in the world of work, look again.

Physical appearance can affect one’s job prospects, promotion opportunities, and relative income.

In business as in life, “it’s the beautiful people they want, it’s the beautiful people they love,” to quote the (sometimes beautiful) Christina Aguilera.

While most of us would like to think that physical appearance shouldn’t play a part in talent management and human capital decisions; the truth of the matter is that “beauty bias” -the psychological and biological hard-wiring that makes us attracted to well, attractive people – does exist.

This so-called “halo effect”1 is pervasive throughout our society, and the workplace is no different.

The effects of the beauty bias start working even before the employee does: the rise of the video or photo resume give recruiters a perception that’s worth a thousand resume words; and is a

subconscious filter that can make or break a candidate’s chances.

Since the protected attributes & elements of diversity within a person’s appearance are co-mingled with those that aren’t, hiring professionals wary of even the perception of being influenced

inappropriately by such submissions have reported they’re likely to ‘lose’ offending resumes.

Instead, they opt for those who’ve applied with a portfolio of relevant work, infographic or traditionally-formatted resume.

Catherine Hakim, Senior Research Fellow at the Centre For Policy Studies, London, suggests that beauty should be intentionally used as a tool for getting ahead at work – citing it as an “economic premium.”

Hakim’s research suggests that attractive workers are likely to earn anywhere from 7-13% more than their less comely colleagues. Hakim explains:

Physical and social attractiveness deliver substantial benefits in all social interaction – making a person more persuasive, able to secure the co-operation of colleagues, attract customers and sell products.

1

“halo effect” – The effect created by a beautiful appearance in which people assume other pleasing qualities must

(9)

Not that this is anything new; the entire concept of diversity hiring is predicated on physical

appearance, but study after study suggests that possessing “beauty capital” has a real impact on the bottom line – and a key determinant in predicting the relative success of a business or personal brand.

So if having an attractive workforce actually means more money and better relationships for employers, then why shouldn’t beauty be a factor in making a hiring decision?

It’s already an integral part in employer branding and recruitment advertising – after all, diversity doesn’t extend to having a few ugly faces in those career site stock images.

Ugliness isn’t a protected category (although if it were, few would likely choose to self-report as such); so why should businesses bother even taking a look at candidates who aren’t worth, well, taking a look at?

Robert Barro, a Harvard economist, writes that in matters of business economics , we’re better served when the government stays out of the “beauty intervention business.”

The landmark Hooters legislation and settlement in the 1990s upheld the chain’s restrictive hiring practices and right to only hire those candidates deemed ‘suitably attractive’ to meet their “business plan and customer demographic” and created a major precedent which Barro applauds. He argues:

The only meaningful measure of productivity is the amount a worker adds to customer

satisfaction and to the happiness of co-workers. A worker’s physical appearance, to the extent

that it is valued by customers and co-workers, is as legitimate a qualification as intelligence, dexterity, job experience and personality.

Barro is by no means alone – one 2010 Newsweek study showed 64% of hiring managers agree that beauty plays a factor in the hiring process – and that it should.

Part of me is OK that they’re OK with this – there are many industries and job functions that would suffer immeasurably if we were to legislate out beauty bias.

After all, there are few (if any) who’d want to buy cosmetics from someone with horrible skin, or pharmaceuticals from a sales rep who is morbidly obese.

But where do you draw the line? After all, discrimination is essentially HR heresy, and doesn’t inclusion and diversity efforts mean every worked should protected, not just those with symmetrical features?

It seems reasonable to expect that those protections should ostensibly extend to deformities the same way they do disabilities.

On the other hand, a research study suggests that the judgment and decision of CEOs deemed “more attractive” based on a number of factors actually were more successful in building trust and

acceptance as leaders than their less attractive counterparts.

(10)

But that’s the thing about beauty – like so many topics in HR, it’s completely subjective – in the eye of the beholder, they say. And if we were to ignore our psychological predisposition towards those we find attractive, the future talent pool would get very shallow indeed.

If the job search really is like dating , then we should look for a match the same way we look for a mate. Of course, the flip side of this coin is that unlike in courtship, being beautiful can actually be a significant impediment – particularly for women.

While there’s scant evidence to suggest that attractiveness creates any sort of ”‘career danger” or obstacle for men; studies have shown that if a woman is deemed too beautiful, she’s likely to be be denied opportunities at both ends of the career ladder.

While beauty in the “experienced, individual contributor” and entry-level management roles had little discernible negative impact in landing a job; the more attractive women in the emerging workforce were actually more likely to lose out on jobs to other, less attractive women, especially in roles requiring manual/physical labor.

In this case, the beauty bias created the false appearance of weakness, a lack of strength being directly correlated to perceived femininity.

For executives at the heights of the org chart, there’s evidence of a similar pattern – the more “gorgeous” a woman is perceived to be, the less likely she’ll be perceived as serious, intelligent or considered for promotion and top-leadership opportunities.

While exceptions to this certainly exist, Duke University’s “Corporate Beauty Contest” research project on beauty bias among CEOs couldn’t reflect women (or any minorities, for that matter) as their numbers were, for the purposes of an academic study, ‘statistically irrelevant.’

There were so few of them that researchers believed participants would be likely to recognize women included, therefore skewing results.

But that there are so few women, or minorities, for that matter, in the top spot in organizations is anything but irrelevant.

Beauty might be in the eye of the beholder, but having the kind of diverse and inclusive workforce necessary to drive innovation can create the kind of profits that are beautiful in the eye of the shareholder.

(11)

Part IV:

Answer the following questions after having read the articles.

1.

Based on the video and the information found in the articles, now

assess how much your opinion has affected your destiny. Consider

how your appearance may affect how your peers, teachers, coaches,

or even parents treat you.

2.

Considering what you now know about the beauty bias, how much do

you think a person’s physical appearance affects what you think

about/how you treat him or her? Explain.

3.

Has your opinion changed about whether a business has the right to

base its decisions about an employee based on his or her appearance?

If so, how has your opinion changed and why? If not, why hasn’t it

changed?

http://www.forbes.com/ popularity and access to their choice of a mate,  opinions about  Debrahlee Lorenzana  brand commonly worn by  Michigan became the Binghamton,  San Santa Cruz Madison  Urbana,  Washington Abercrombie & Fitch was sued infederal court settlement requiring the retail clothing giant to pay $50  Alaska, Florida, Maine, Minnesota  New York  prohibit discrimination against  recent survey 44% of employees from the ages of 18 through 24 believe they are treated fairly CRYSTAL MILLER halo effect attributes & elements of diversity Catherine Hakim Centre For Policy Studies Hakim’s research the entire concept of diversity hiring career site Robert Barro 2010 Newsweek study discrimination a research study suggests so many topics in HR the future talent pool he job search really is like dating executives at the heights of the org chart Duke University’s “Corporate Beauty Contest”

References

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