Software and Hardware Requirements

Software and Hardware Requirements

Version: 5

1 INTRODUCTION ... 3

2 MSTORE SOFTWARE & HARDWARE REQUIREMENTS GUIDE ... 4

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2.2

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3 MSTORE WEB SOFTWARE & HARDWARE REQUIREMENTS GUIDE ... 7

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1

Introduction

mstore is a client/server application which utilises a Microsoft SQL Server database and image file repository. Below is a list of the current supported operating systems, applications and hardware configurations which are required to run and host the application. The information provided in this document is designed as an overview. If you have any queries on the suitability of your equipment please get in touch with your account manager or the technical team if you have a support agreement.

Both the client and server hosting the application must run Microsoft .Net 2 (sp2).

The software is able to run on both 32 bit and 64 bit environments in 32 bit mode, including client/server and SQL. The server side application deployment is capable of being split across multiple servers with the SQL database and image shares being hosted on different servers. This allows the installation to be quite flexible depending on the business requirements. The hosting server operating system can be virtualised as both Hyper-V and VMware are supported.

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store Software & Hardware Requirements

Guide

2.1

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store Client Software & Hardware

mstore client software Operating systems:

• Windows 7 (recommended) • Vista

• Windows XP (sp2 or later)

On the client mstore can also allow the users to index Office documents and emails direct via the System Tray utility. This feature is compatible with the following Microsoft Office versions:

• Office 2010 • Office 2007 • Office 2003

The mstore client is best displayed at a minimum screen resolution of 1024 x 768 and above.

mstore client hardware Minimum specification:

• 2Ghz processor or above

• 1Gb RAM

• 500Mb available disk space

As an overview, the approximate memory usage is shown below for the mstore client running on a pc or per session within a terminal server environment:

• After first start-up ~ 130mb

• Idle ~ 22mb

• Minimised ~ 4mb

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store Server Software & Hardware

mstore Server Software Operating Systems:

• Windows Server 2008 R2 (recommended)

• Windows Server 2008

• Windows Server 2003

The backend server also requires IIS to host the Secure Delivery internal website and SQL Server to host the database with the following version:

Internet Information Systems (IIS):

• 7.5 (recommended) • 7

• 6 (32bit o/s only)

Microsoft SQL Server

• SQL 2012 (recommended)

• SQL 2008 R2 • SQL 2008 • SQL 2005

Any edition of SQL Enterprise, Standard, Workgroup or SQL Express is supported although we would only recommend SQL Express for small systems.

The IIS Secure Delivery website, Microsoft SQL and the mstore application shares can all be hosted on different servers if required. If you do have any specific requirements or are in any way unsure of which servers are the most suitable to host the mstore application please get in touch with your account manager or the technical team if you have a support agreement.

The mstore Sweep, Capture and Message modules, that run as a backend service on the server to process email data or OCR office documents, require either of the following Microsoft Office versions to be installed

• Office 2010

mstore Server Hardware

Recommendations for up to 50,000 pages:

• 1 or 2 Intel Xeon processors

• 4Gb RAM

• RAID 1 or RAID 5

• 5Gb available disk space

Recommendations for up to 1,000,000 pages:

• 2 or 4 Intel Xeon processors • 18Gb RAM

• 64bit operating system • RAID 5

• 70Gb available disk space

Recommendations for up to 10,000,000 pages:

• 4 Intel Xeon processors • 24Gb RAM

• 64 bit operating system • RAID 5

• 1Tb available disk space

Please consult Arena for requirements and best practices in environments with more than 1,000,000 documents.

We can estimate that there are approximately 3,750 sheets per standard filing cabinet drawer. So, for example, based on the lower amount of 50,000 documents and making the assumption that one third of documents are double-sided, this volume would equate to 10 full drawers.

The amount of disk space that will be required will vary depending on the documents stored but, as a guide, the above estimates are based on 60% TIF documents, 20% PDF documents, and 20% other types of documents, with each document containing on average 2 pages.

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store Web Software & Hardware

Requirements Guide

3.1

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store Web Client Software & Hardware

mstore Web Client Software Operating systems:

• Windows 7 (recommended) • Vista

• Windows XP (sp2 or later)

The current version of mstore Web is supported on the following versions of Microsoft Internet Explorer:

• IE 9 • IE 8 • IE 7

mstore Web Client Hardware

We would recommend that the client machine running IE meets and exceeds the minimum hardware requirements for the client operating system.

As a guide we would recommend that the client specification meets or exceeds:

• 2Ghz processor or above

• 1Gb RAM

• 500Mb available disk space

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store Web Server Software & Hardware

The mstore Website is intended to be installed as an additional module to the core mstore

deployment. To host the mstore Website and image cache on its own dedicated server it must follow the guidelines below.

mstore Web Server Software Operating Systems:

• Windows Server 2008 R2 (recommended)

• Windows Server 2008 • Windows Server 2003

To host the mstore Website the backend server requires Microsoft .Net 3.5 (Sp1 or later) and IIS with the following versions:

Internet Information Systems (IIS):

• 7.5 (recommended)

• 7

• 6 (32bit o/s only)

mstore Web Server Hardware

Recommendations for small systems up to 50,000 pages / ~ 10 concurrent users:

• 1 or 2 Intel Xeon processors

• 8Gb RAM

• RAID 1 or RAID 5

• 6.5Gb available disk space

Recommendations for medium systems up to 1,000,000 pages / ~ 100 current users:

• 2 or 4 Intel Xeon processors • 24Gb RAM

• 64bit operating system • RAID 5