Remote Desktop Manager Devolutions inc.

© 2010 Devolutions inc.

Table of Contents

Foreword 0

Part I Getting started

5

... 5 1 What is Remote Desktop Manager ?

... 5 2 System Requirements

... 6 3 Creating a new session

... 7 4 Configuring a session

... 9 5 Connecting to a session

... 10 6 Embedded vs external mode

... 12 7 Group / Folder

Part II Views

14

... 14 1 All sessions view

... 15 2 Opened view

... 15 3 Favorites

... 16 4 Most recently used

... 17 5 Configured tools

Part III Data source types

20

... 20 1 Overview ... 21 2 Access ... 22 3 S3 ... 23 4 Xml ... 24 5 SQL Server

Part IV Connection types

27

... 27 1 Overview ... 27 2 RDP ... 28 3 VNC ... 28 4 LogMeIn ... 29 5 Citrix ... 30 6 Ftp ... 30 7 Command line type

... 30 8 Web

... 31 9 Virtualization

Part V Other features

33

... 33 1 Command line arguments

3 Contents 3 © 2010 Devolutions inc. ... 33 2 Keyboard Shortcuts ... 35 3 Trayicon ... 35 4 Templates ... 36 5 Options Dialog ... 37 6 Security ... 37 7 Import sessions (Enterprise)

... 39 8 Wake-on-LAN (Enterprise)

... 40 9 Offline mode (Enterprise)

... 40 10 Connection log (Enterprise)

... 41 11 Attachment (Enterprise)

... 41 12 Batch Edit (Enterprise)

... 42 13 User management (SQL Server)

Part VI Installation

44

Part VII FAQ (Frequently Asked Questions)

48

Part VIII Technical Support

50

Part

I

Getting started 5

© 2010 Devolutions inc.

1

Getting started

1.1

What is Remote Desktop Manager ?

Description

Remote Desktop Manager is a small application used to manage all your remote connections and virtual machines. Add, edit, delete, shared, organize and find your remote connection quickly. Compatible with Microsoft Remote Desktop, Terminal Services, VNC, LogMeIn, Team Viewer, Ftp, SSH, Telnet, Dameware, X Window, VMware, Virtual PC, PC Anywhere, Hyper-V, Citrix, Radmin, Microsoft Remote Assistance, Sun Virtual Box and more.

It's only a wrapper and a manager around existing technologies. There is no proprietary protocol implemented in this application and all the communication are established using another library or software.

Where to start if I don't know any anything about remote connection ?

If you never used a tool like Remote Desktop Client (mstsc.exe), VNC or anything other tool and you want to connect to a remote machine, we suggest you to use LogMeIn. It's very easy to setup and it's free.

Supported protocols:

RDP (Remote Desktop)

VNC (Virtual Network Computing)

ICA (Independent Computing Architecture) SSH (Secure Shell)

Telnet (TELecommunication NETwork) HTTP/S (Hypertext Transfer Protocol) FTP (File Transfer Protocol)

Rlogin (Rlogin)

RAW (Transmission Control Protocol) More tools...

1.2

System Requirements

Minimum Requirements

Windows 7, Windows XP (SP2 or later), Windows XP Embedded, Windows Vista, Window 2003 or Windows 2008

.NET Framework 2.0 800MHz processor 512MB of RAM

1024 x 768 screen resolution 10+ MB hard drive space

64-bit support

Remote Desktop Manager is working on all the 64-bit version of Window starting from Windows Vista SP1. It was not tested on Windows XP 64 bit.

Terminal Services and thin client support

Remote Desktop Manager can be installed without any problem on a Terminal Server and on a thin client

1.3

Creating a new session

Overview

The first thing to do before you can use Remote Desktop Manager is to configure at least one session. There is many types of session and you must know at least the basis of each type before you can use it.

Remote Desktop Manager support these session types:

Microsoft Remote Desktop (RDP) Microsoft Remote Assistance

VNC (UltraVNC, TightVNC, RealVNC and embedded) LogMeIn

Team Viewer

FTP (Explorer, Filezilla and WinSCP) X Window

Putty (SSH, Telnet, RAW and rLogin) Dameware Mini Remote Control Radmin Viewer

Citrix XenApp (ICA) Symantec PC Anywhere Microsoft Hyper-V Microsoft Virtual PC Microsoft Virtual Server Microsoft Windows Virtual PC Sun VirtualBox

VMware Player, VMware Workstation, VMware ESXi and VMware vSphere Cisco VPN client

SonicWall Global VPN client

And many more by installing other addons

Creating a session from the context menu

The easiest way of creating a new session is from the context menu. On the main application window, simply right-click Sessions and select the menu Add. You can specify the session type or a template to initialize a new session. the session property window will prompt and you will be able to customize your settings.

Getting started 7

© 2010 Devolutions inc.

Creating a session with drag and drop

It's possible to drag and drop an .rdp file in the main screen. Remote Desktop Manager will ask you if you want to import the content and create a new session or create a session linked to the configuration file.

It's also possible to drag and drop the LogMeIn desktop shortcut to create a LogMeIn session.

Creating a session by importing the configuration

It's possible to import a session by using the Import Computer Wizard or directly from a compatible application. You can get more information Here

1.4

Configuring a session

Description

Name: This is name of the session, it will appear the session list. By default it often the host used for

the remote connection

Description: Contains a description in plain text, rtf or from a web site.

Group / folder: This will be used to organize the session in different folder in context menu or in the tree

view. You can find more information here

Display: Allow the session open embedded in Remote Desktop Manager or not (externally). It's also

allow the user to specify the monitor if the application allow that and if it's opened externally.

Security Group: In the Enterprise edition, the administrator can assign a security group to a session

and allow only a sub set of user to see this session.

VPN tab page: This section is used to configure an optional VPN connection to open before the main

session is opened.

Sub connection tab page: This section contains the sub connection linked to the main session. It's

possible to share some variables like the host name. this is useful when you want to connect to the same host with different protocol. For example, the main session could be an RDP session you can also configure a sub connection to access different share folder on this machine or an FTP site.

Information tab page: This section contains different type of information related to the session, for

example the machine specification or some useful notes. It's also possible to add custom information.

Events tab page: This section can contains a script or a command line to execute before or after the

connection is established. It could be used to prompt to the user a more information or to update a log on an external server.

Getting started 9

© 2010 Devolutions inc.

internal data source ID and session ID. These values can be used to invoke Remote Desktop Manager in command line to open the session or to do a batch modification.

1.5

Connecting to a session

Description

There two possible connection modes to open a session:

From a configured session in the data source With quick connect

Depending of the mode, Remote Desktop Manager can use a completely different application or library. This might explain why something result differ from mode to another. For example the extarnal mode for Remote Desktop will use the Microsoft Remote Desktop Client (mstsc.exe) and the embedded mode will use the ActiveX.

Configured session

You can open the session by double clicking the session in the session list or using the context menu. The session will use the default settings if it's double clicked and for more option use the context menu. From the menus it's possible to specify different connection option like:

Full screen

Embedded / External mode (click here for more details) Console or admin mode with the RDP protocol

Force prompt of credentials

Quick connect

By using the quick connect button , It's also possible to open a session ad-hoc by specifying the destination and the session type. It's also possible to create a template and use it for the quick connect. you will specify the default setting you want and Remote Desktop Manager will merge them with the host specified.

1.6

Embedded vs external mode

Description

Remote Desktop Manager supports two types of sessions and some are not available depending of the selected session type:

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Embedded / tabbed

External mode

A standalone session launches the administration session in the native application.

This mode usually launches the native application. For example, the native application for RDP is mstsc. exe. Most of the time, it's possible to specify the destination monitor. Also, depending of the session type, the opened session view will be updated if Remote Desktop Manager can detect that a session is opened.

Embedded / tabbed mode

An embedded session runs within the confines of the Remote Desktop Manager window and shows tabs at the top of the window. This mode centralize the opened session in the application and it's easier to switch from one to another.

1.7

Group / Folder

Description

The group can be specified In the session properties. By filling this field with the group names you want, Remote Desktop Manager will generate the corresponding tree structure. Use the \ to create sub group.

For example:

Office\Canada\Montreal

This will create 3 nodes in the tree:

Office Canada Montreal

Part

II

2

Views

2.1

All sessions view

Description

This view is the default one and it show the list of all the session. It's possible to show it as a list, as a tree or with more details.

Tree view

Views 15

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Filtering

It's also possible to apply a filter by typing some characters in the filter box. The filter is applied using the specified setting in the application options. It's possible to apply it only the session name or include the group and description.

2.2

Opened view

Description

This view show the opened session by types. It's possible to focus and bring to front or close an opened session by double clicking it from the list. All the embedded session are listed and the external session will appear if Remote Deskop Manager is able to discover the specific type of session.

Notes

Remote Desktop Manager try to detect opened session even if it was not launched from the application.

VPN sessions don't not appear in the list.

2.3

Favorites

This view show the favorite session. Edit the session properties or use the session context menu to mark a session as favorite.

2.4

Most recently used

Description

Views 17

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2.5

Configured tools

Description

The view show all the pre-configured tools. These tool are not specific to a session and each tool is executed on the local computer. For specific session tools, see the session tools available in the context menu of a specific session.

Available tools

Internet Information Services (IIS) Manager", Event Viewer

IP Config

Part

III

3

Data source types

3.1

Overview

Description

All sessions are saved in a data source. Remote Desktop Manager support multiple data source types. First you need to decide what data source you’ll be using. If you’re running Standard then you’ll always be running from the local data source, which is an Access database.

There is no limit for the Enterprise edition. By default, an Microsoft Access data source is created to save the local sessions.

Data source types

Name

Description

Pros and cons

Microsoft Access database

Remote Desktop Manager save the settings in a Microsoft Access database on the local machine or on a network share.

Microsoft Access, is a pseudo relational database management system from Microsoft that combines the relational

Pros:

Easy to setup Can be shared Easy to backup

Cons:

Slower than SQL Server No security management

Data source types 21

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Microsoft Jet Database Engine with a graphical user interface and software development tools.

The data is not secured

Does not allow all the features like attachments, connection log and security management.

Amazon S3 storage

Remote Desktop Manager save the setting in a file located in an Amazon S3 bucket.

Amazon S3 is storage for the Internet. It is designed to make web-scale computing easier for everyone.

Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web and Remote Desktop Manager use theses API to persist your session settings.

More details on cloud computing and and Amazon S3 can be found here:

http://aws.amazon.com/s3/

Pros:

Can be shared in read-only

All the backup are automatic (done by Amazon)

Cons:

You must have an Amazon account and pay the storage fees

No security management

There is some possibility of conflict or data corruption

Does not allow all the features like attachments, connection log and security management.

Xml file storage Remote Desktop Manager save the setting directly in a file with the Xml format.

Pros:

Easy to backup

Can be edited manually or by an external system.

Nothing to install.

Cons:

No possibility of sharing No security management

There is some possibility of conflict or data corruption

Does not allow all the features like attachments, connection log and security management.

Microsoft SQL Server

database

Remote Desktop Manager use the power of SQL Server to save and manage all the session. This is the recommend data source for multi user environment.

Note: SQL Server 2000 is not supported.

Pros: Quick Reliable Secure

Allow all the features like attachments, connection log offline mode and security management.

SQL Server Express is free

Cons:

SQL Server must be installed

3.2

Access

Remote Desktop Manager save the settings in a Microsoft Access database on the local machine or on a network share.

Microsoft Access, is a pseudo relational database management system from Microsoft that combines the relational Microsoft Jet Database Engine with a graphical user interface and software development tools.

3.3

S3

Description

Remote Desktop Manager save the setting in a file located in an Amazon S3 bucket.

Amazon S3 is storage for the Internet. It is designed to make web-scale computing easier for everyone.

Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web and Remote Desktop Manager use theses API to persist your session settings.

More details on cloud computing and and Amazon S3 can be found here:

Data source types 23

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3.4

Xml

Description

3.5

SQL Server

Description

Remote Desktop Manager use the power of SQL Server to save and manage all the session. This is the recommend data source for multi user environment.

Data source types 25

Part

IV

Connection types 27

© 2010 Devolutions inc.

4

Connection types

4.1

Overview

Description

Remote Desktop Manager separates all the connection types in three different categories:

Remote connections Virtualization Others

Remote connections

This category contains all the connection type used to connect to a remote system including computer, switch, VPN or printers.

For example : RDP, ICA, VNC, Telnet...

Virtualization

This category contains all the virtualization connection including the local virtual machines tools and server tools. Remote Desktop Manager support tools from Microsoft, VMware and Sun Microsystem

Other

This category contains many useful session types that are not directly supported or that are not a virtualization or a remote connection.

Name Description

Command Line This session type is used to execute an application not supported in Remote Desktop Manager. It can also be used to execute a Powershell script or a batch file.

Text Use to add specific information to group of session. It contains a rtf text that can be associated to a group of session.

Windows Explorer Used to create a shortcut to a local folder or a network folder. It's possible to open it embedded or not

4.2

RDP

Specifications

Features Availability

External mode X

Embedded mode X

Show opened session X

User settings override Credentials Resolution Screen size

Full screen X

Multi monitor X

Supported applications mstsc.exe

4.3

VNC

Specifications

Features Availability

External mode X

Embedded mode X

Show opened session X

Batch edit

User settings override

Full screen X

Multi monitor X

Supported applications RealVNC TightVNC UltraVNC

4.4

LogMeIn

Description

LogMeIn remote access products use a proprietary remote desktop protocol that is transmitted via SSL. An SSL certificate is created for each remote desktop and is used to cryptographically secure

communications between the remote desktop and the accessing computer.

Users access remote desktops using an Internet-based web portal and, optionally, the LogMeIn Ignition stand-alone application. The portal also provides status information for the remote computers and, optionally, remote computer management functions.

You can find more information here

Specifications

Features Availability

External mode X

Embedded mode X

Show opened session X

Batch edit

Connection types 29

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Full screen Multi monitor

Supported applications Google Chrome, Internet Explorer, Firefox

Add a LogMeIn computer

Create a LogMeIn account if you don't already have one Add your computer in LogMeIn

Edit the computer settings in LogMeIn Select the tab "Desktop Shortcut"

Drag and drop the computer icon in Remote Desktop Manager

4.5

Citrix

Specifications

Features Availability

External mode X

Embedded mode X

Show opened session X

Batch edit

User settings override

Full screen X

Multi monitor X

4.6

Ftp

Specifications

Features Availability

External mode X

Embedded mode

Show opened session X

Batch edit

User settings override Full screen

Multi monitor X

Supported applications Windows Explorer Filezilla

WinSCP

4.7

Command line type

Specifications

Features Availability

External mode X

Embedded mode

-Show opened session

-Batch edit

User settings override Full screen

Multi monitor

Supported applications Any application

4.8

Web

Specifications

Features Availability

External mode X

Embedded mode X

Show opened session X

Batch edit

User settings override Full screen

Connection types 31

© 2010 Devolutions inc.

Supported applications Google Chrome, Internet Explorer, Firefox

4.9

Virtualization

Description

Supported virtualization applications:

Microsoft Virtual PC Microsoft Virtual Server Microsoft Hyper-V

Microsoft Windows Virtual PC Sun VirtualBox

VMware Player VMware Workstation VMware ESXi VMware vSphere

Part

V

Other features 33

© 2010 Devolutions inc.

5

Other features

5.1

Command line arguments

Usage

Remote Desktop Manager can be called in command line. Some features are only available in the Enterprise edition.

usage: RemoteDesktopManager.exe [parameters] /Silent

Open minimized in the tray icon, can't be combined with any other parameters

/Datasource:{datasource id}

Specify the data source id (available the the Advanced Tab of the session)

/Session:{session id};{session id}

Specify one or more session id (available the the Advanced Tab of the session)

/ChangePassword:{new password}

Change the session password. Only available for Remote Desktop sessions and embedded password. The data source id and the session id is required.

/RegisterUser:"{registration user}"

Change the Remote Desktop Manager User Name. The value must be quoted.

/RegisterSerial:"{serial number}"

Change the Remote Desktop Manager serial number. The value must be quoted

5.2

Keyboard Shortcuts

Open session

Enter: Open session

Ctrl+Enter: Open session (tabbed) or external Shift+Enter: Open session in console / admin mode Alt+Enter: Open session in full screen

Edit session

Ctrl+N: Add a new session

Ctrl+D: Create a copy the the current session Ctrl+Del: Delete the selected sessions F2: Rename the session or the group

View

F3: Show the session list (tile view) F4: Show the session list (list view) F5: Refresh the current list

F6: Show the session list (large icon) F7: Show the session list (tree view) F8: Show the opened session view F9: Show the most recently used view F10: Show the favorite sessions view F11: Show the local connection log F12: Show the session list (detail view) Ctrl+F4: Close the current tab page Alt+F6: Hide / show the header panel Alt+F7: Hide / show the footer panel Alt+F8: Hide / show the session panel Alt+F9: Hide / show the tabbed panel

Import / Export

Ctrl+Shift+I: Import session (.VNC, .RDP, .RDM) Ctrl+Alt+E: Export session (.RDM)

Ctrl+Alt+Shift+E: Export session with Credentials (.RDM) Ctrl+Shift+E: Export session as Remote Desktop (.RDP)

Miscellaneous

F1: Show the about box

Other features 35

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5.3

Trayicon

Description

Remote Desktop Manager can show the session list and many other useful information in the Windows trayicon. It's possible to customize the content. To open a session click directly on it or use the context menu with the right click to get more opening or edit options.

The application option window contains many setting to customize the trayicon setting. It's also possible to disable it from here or change his default behavior.

Trayicon section

Section name Description

Session List This section show all the sessions from the current data source. They are all listed by default but it's possible to only include those who are marked as favorite. Data Sources List the available data source and allow the user to switch dynamically from one to

another. This section only appear if it's enabled in the option and more than one data source is configured.

Opened Sessions

List all the opened sessions exactly like the opened sessions view.

Tools List all the configured tools like the configured tools view.

Quick Connect Prompt for the quick connect dialog to open an add-hoc connection with a specific type or a selected template.

5.4

Templates

The ally you to create predefined configuration available with the quick connect or when you create or import a new session. There is two types of template:

Local template Shared template

The local templates are saved on the local computer and it's not available to other user. The share template are saved in the database and can be used by more than one user. It's possible to define more than one template with the Enterprise edition

Templates are available in the option dialog or with the application menu File->Templates

5.5

Options Dialog

Remote Desktop Manage contains many option pages like :

UI options

Start / close options Quick connect Search filter

Trayicon / taskbar setting Installation path / default path Templates

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5.6

Security

Description

All passwords stored in the application database are encrypted using a strong encryption algorithm. This mean that if somebody can access the data directly from the database, they won't be able to read it.

If you choose the option store password locally, Remote Desktop Manager will use the same

mechanism than mstsc.exe (Microsoft Remote Desktop client) and the password will be stored in the Window Credential repository. You can access it from "User Account" in Windows. You won't be able to see the password and it's encrypted directly by Windows.

What is Credential Manager ?

Credential Manager allows you to store credentials, such as user names and passwords that you use to log on to websites or other computers on a network. By storing your credentials, Windows can

automatically log you on to websites or other computers. Credentials are saved in special folders on your computer called vaults. Windows and programs (such as web browsers) can securely give the credentials in the vaults to other computers and websites. For information about saving credentials in a vault, see Store passwords, certificates, and other credentials for automatic logon.

Reference

Tips

It's possible to enforce the security by:

Using SQL Server and give restricted user access

Enabling the encryption of the session in the Advanced tab page (Encrypt configuration in the data source)

Don't save the password in the SQL Server database to prompt the credential on the first connection

5.7

Import sessions (Enterprise)

Using the wizard

It's possible to import your computer list from difference sources. These sources include:

Network neigbouhood

Your current domain (multi domain will be supported later) List of computer from a file

The wizard is available in Enterprise edition an can be found in the application menu File-> Import

Importing from another application

It's also possible to import your session list from an existing application. Your configuration must not be encrypted to allow Remote Desktop Manager to parse the content.

The list of the supported application is:

RoyalTS (http://www.code4ward.net/main/) mRemtote (http://www.mremote.org/wiki/)

visionapp Remote Desktop ( http://www.visionapp.com/germany/products/software/visionapp-remote-desktop.html)

Terminals (http://terminals.codeplex.com/)

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5.8

Wake-on-LAN (Enterprise)

Description

Wake-on-LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message

It's only supported in the Enterprise edition of Remote Desktop Manager. The destination motherboard must support it and it's must be enabled. It's must a be in the local area network and not connected by a VPN.

Configure Remote Desktop Manager

You must add the MAC address in the session configuration. The field can be found in the Information tab and in the sub tab Computer. The field name is MAC and you must enter a valid MAC address.

You can try to use the Discover button try to determine automatically the MAC address. If it fail, you will have to find it manually.

Use Wake-on-LAN

If the setting are correctly configured, you can invoke the Wake-on-LAN from the session context menu and It's be found in the Session Tools->Wake On Lan menu.

5.9

Offline mode (Enterprise)

Description

The offline mode allow a connection to a read only copy the the data source when the live database is unavailable. It's can be used when the VPN connection is down or when a user is working from a disconnected network.

It's only available with the SQL Server data source and it must be enabled in the setting. Remote Desktop Manager will automatically switch to offline mode when the application is unable to reach the data source.

The user can activate the offline mode manually by using the menu File-> Go Offline. It's possible to reconnect to the live database when the connection is back online by using the menu File-> Go Online

5.10

Connection log (Enterprise)

Description

With the Enterprise edition and the SQL Server data source it possible to monitor the opened session for all the users. This is the connection log and it's available per session from the context menu.

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5.11

Attachment (Enterprise)

Description

With the Enterprise edition and the SQL Server data source it possible to add attachment to a data source. The document is stored in the database.

5.12

Batch Edit (Enterprise)

Description

The batch edit is used to change settings to multiple session in one operation. It's available in the session context menu.

5.13

User management (SQL Server)

Description

With the SQL Server data source, it's possible to create users and give them security access. By default all the SQLServer SYSDBA user are administrator. The security group are used to classify the session and restrict the access to some user. You must be administrator of the database (not Remote Desktop Manager) to create user and assign rights.

Steps:

Create the required users

Create the security groups

Assign the security group to the session

Link the security group to your users

Notes:

Part

VI

6

Installation

6.1

Client installation

Description

You can install Remote Desktop Manager by downloading the setup files or the binaries.

Setup

Execute the setup

Select the standard edition or enter you user name and serial number Configure your data source

Configure your installation path for all the external application you plan to use. For example RealVNC, Putty, Filezilla...

Binaries

Unzip the files in any folder and launch the executable

Select the standard edition or enter you user name and serial number Configure your data source

Configure your installation path for all the external application you plan to use. For example RealVNC, Putty, Filezilla...

6.2

Registration

Instructions

After you receive your email, you can register the application and unlock the Enterprise features. To register it, go in the menu Help->Register Version.

Installation 45

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6.3

Uninstall

Instructions

Remote Desktop Manager does not install anything in the Windows directory and the only registry setting set is for the auto run and the installation path. This mean that Remote Desktop Manager can be uninstalled easily

You can run the uninstaller if it was installed with the default setup file or delete the installation folder directly if it was installed from the binaries

6.4

Addons

Description

You can download multiple add-on here

Installing a new Add-on

Download the add-on you want (the binaries, not the source)

Unzip the files in the installation folder of Remote Desktop Manager, by default it's located in "C:

\Program Files\Devolutions\RemoteDesktopManager"

Restart Remote Desktop Manager

Create a new session with the newly installed add-on type

Troubleshooting

If you can see the add-on in the session type list, verify that it's loaded in the about box. It's available in the menu Help->About. you can also verify the the dll is in the Remote Desktop Manager folder.

you can find more information in the Add-On forum here

6.5

Configure SQL Server

On the server machine

1. Install or unzip Remote Desktop Manager Enterprise on the machine.

2. Install SQL Server or SQL Server Express (this version is free) with the administrator user named "sa" (mixed mode authentication)

http://remotedesktopmanager.com/remotedesktopmanager/Home.aspx/Download

Note:

To create the Remote Desktop Manager database, you must use the user "sa", domain user are not supported yet.

Make sure that your remember the SQL Server instance name, you will need it for the connection. SQL Server 2000 is not supported by Remote Desktop Manager

3. Use your administrator user "sa" in Remote Desktop Manager to create an empty database. To create an empty database, you must go in the menu File->Data Sources

Configure the connection with the user "sa" and test the connection Click the button "Create Database"

4. SQL Server port are blocked by default, follow this link to open the necessary ports and firewall:

http://support.microsoft.com/kb/914277

5. Create and configure security access for any other user needed in Remote Desktop Manager (menu

File->Administration->Users)

Client machine

1. Install or unzip Remote Desktop Manager Enterprise

2. Configure Remote Desktop Manager to connect directly to the SQL Server (use the machine name and SQL Server instance name)

You can configure the connection in the menu: File->Data Sources Click on the button "Add SQL Server Data source"

Configure the connection settings and test the connection (see the SQL Server data source topic here )

Part

VII

FAQ (Frequently

Asked Questions)

7

FAQ (Frequently Asked Questions)

Part

VIII

8

Technical Support

You can obtain free support for Remote Desktop Manager if you've registered and paid for a license. You may email any questions/suggestions [email protected]