HSE Performance Metrics
Jeff Ruebesam Vice President - HSE Fluor Corp
Fluor Corporation
♦ One of the world’s leading publicly traded engineering, procurement, construction, maintenance, and project management companies
♦ 43,000employees executing
over 1,000projects annually,
serving more than600 clients
in 66different countries
♦ Celebrating 100years in 2012
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Fluor’s Business Lines
Industrial & Infrastructure Energy & Chemicals Government Chemicals Upstream Downstream Offshore Solutions Operations & Maintenance Construction Equipment & Tools Staffing Department of Defense Department of Energy Department of Homeland Security Department of Labor NASA UK Nuclear Decommissioning Authority Mining & Metals
Transportation Alternative Power Commercial & Institutional Healthcare Life Sciences Manufacturing Telecommunications Water Power Power Services Gas-Fueled/IGCC Solid-Fueled Renewable Energy Nuclear Environmental Compliance Global Services
Fluor’s HSE Commitment
♦ Fluor has pledged to protect the health and safety of
employees, clients, and communities, and to protect the environment during all business operations.
♦ Fluor is committed to providing the necessary resources
to implement this pledge.
“I strongly believe in and support our corporate values of safety, integrity, teamwork and excellence. These values along with sales selectivity and execution excellence, IN MY MIND, are the true definition of the "One Fluor" approach and what sets us apart from our competition. I know that for many of us, these core concepts are an innate part of who we are and how we go about our business.”
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Fluor’s Core Values
HSE Objectives
♦ Drive Global Consistency
– We strive to effectively apply our HSE policies, practices, and procedures consistently across all operations.
♦ Ensure Safe & Compliant Projects
– We are dedicated to achieving the highest levels of safety and safety compliance on all of our projects.
♦ Promote Positive Safety Culture
– We will seize every opportunity to promote, enhance, and improve a positive safety culture
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Incorporation of HSE
♦ All meetings of 4 or more begin with an HSE Topic
♦ All employees are measured annually on HSE performance
♦ All executives have specific HSE compensation metrics
♦ All projects and service activities align with Fluor’s ZERO Incidents Program
Historical HSE Performance Indicators
♦Injury & Illness Rates (Recordable, Lost Time, etc.)
♦Experience Modification Rates (EMR)
♦Environmental
– Agency inspection outcome – Permit non-compliance events – Spills & releases
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Safety Performance Over Time
Sources: Construction Industry Institute (CII), Injury and Illness Rates, Bureau of Labor Statistics (BLS)
0 2 4 6 8 10 12 1995199619971998199920002001200220032004200520062007200820092010
CII U.S. Heavy Construction
According to Albert
Einstein, “Doing the same thing over and over again and expecting different results” is the definition of insanity.
So how do we improve from here?
A. Keep doing the same things?
B. Make a fundamental change.
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Fluor’s Fundamental Change:
Focus on Leading Indicators
♦Our goal is simple: to learn more faster, spot
problem areas, and take action before someone gets hurt, non-compliance results, a client is disappointed, or our HSE culture/reputation is negatively impacted. ♦Leading Indicator Programs
– Sites – Corporate
Site Program: Typical Leading Indicators
♦Training
♦STAs
♦Hazard Recognition & Elimination
♦Management Participation
♦Weekly Inspections
♦Near Miss Reporting
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Keys to a Successful
Site Leading Indicator Program
♦With Craft
– Build trust
– Raise awareness – Engage everyone
♦With Programs
– Effective data collection – Analysis
– Corrective measures
♦With Leadership
– Buy-in
– Active program participation
– Consistent actions that support messages
Corporate Program
Leading Indicator Categories
♦Program Development & Coordination
♦Management in Action
♦Training, Communication & HSE Culture Initiatives
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Program Development & Coordination
♦ Site Specific HSE Plans
– Aligns with local codes & standards and client expectations
♦ Emergency Response Plan
♦ Pre-task Planning (JSAs, STAs) Process
♦ Weekly HSE Site Review Process
♦ Medical Provisions/Claims Management
♦ Substance Abuse Program
♦ Incident Investigation/Reporting
♦ Injury/Illness Recordkeeping
♦ Recognition/Rewards & Disciplinary Programs
♦ Coordination of the above with contractors & client
Management in Action
♦Participation in orientation
♦Participation in STAs
♦Participation in weekly site HSE reviews
♦Participation in investigations
♦Lessons learned shared
♦Action Plans in place for audit/assessment findings
♦Contractor Coordination
♦Effective implementation of Disciplinary Program
♦Effective implementation of Recognitions & Rewards Program
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Training, Communication & HSE Culture
Initiatives
♦Site Induction Training
♦Regulatory Training
♦HSE Leadership Training
♦Toolbox Meetings
♦HSE Visibility (signs, posters, electronic marquees)
♦Craft involvement (JSAs, STAs, Audits)
♦Safety Perception Surveys
♦Hazard Observation & Elimination Program
♦Emergency Awareness
Field Execution
♦PPE
♦Housekeeping
♦Permit-to-work System
♦Task-specific HSE Standards
– Examples:
• Fall Protection • Energy Isolation • Industrial Hygiene • Excavation & Trenching • Tool/Equipment Inspection • Welding
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Benefits
♦ Lower injury and illness rates
♦ Increased compliance
♦ Greater customer satisfaction
♦ Heightened HSE awareness (Laborers to Site Senior
Management)
♦ Improved morale and trust
♦ Increased productivity
– Productivity Increase by craft/trade* • Electrical 30.1%
• Mechanical 38.6% • Concrete 54.5% • Steel 61.3%
*Source: Construction Industry Institute (CII) Research Team 252
Summary
♦Focusing only on lagging indicators is like driving a car while looking only in the rearview mirror.
Make leading indicators a key
component of your safety metrics.
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Comments/Questions
?
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Safety Practices Identified for Each Craft
Safety Practice Mechanical Electrical Concrete Steel Pre-employment substance abuse tests
X X X X
Post-accident substance abuse tests
X X X X
Safety audits conducted by corporate safety
personnel X X X
Random screening of contractor employees for
alcohol and drugs X X X
Maintaining adequate ratios of craft workers to
safety personnel on site X X
Safety performance utilized as criterion for
contractor/sub-contractor selection X X Priority of safety at pre-construction and
construction meetings X X
Safety preconstruction and construction
meetings X
Substance abuse testing for reasonable cause
X
Safety Incentives
X
Formal investigation of near misses
X
Implementation of project safety plan
X
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Source: Construction Industry Institute (CII) Research Team 252
Productivity Increase
