Contents
1
General provisions ... 5
1.1 General information ... 52
List of changes ... 7
3
Contact details ... 11
4
Switzerland ... 13
4.1 SwissPass ...13 4.1.1 Sales channels ... 13 4.1.2 Contracting party/passenger ... 13 4.1.3 Half-Fare travelcard ... 14 4.1.4 GA travelcard ... 144.1.5 Supplement for international travel ... 16
4.1.6 Cancellation/refund ... 16 4.2 Half-Fare travelcard...17 4.2.1 Private customers ... 17 4.2.2 Business customers ... 18 4.3 The GA travelcard ...18 4.3.1 Private customers ... 18 4.3.2 Business customers ... 18
4.4 One-day travelpass and Half-Fare 9 o'clock travelpass ...18
4.5 Half-Fare monthly pass ...18
4.6 One-day travelpass for children ...18
4.7 Track 7 travelcard ...18 4.8 Junior travelcard ...19 4.9 Grandchild travelcard ...19 4.10 Products offered ...20 4.11 Standard fares ...20 4.11.1 Two-trip tickets ... 21 4.12 Group tickets ...21
4.13 Tickets for SBB personnel ...23
5
Europe ... 24
5.1 General Tariff for tickets in Europe ...24
5.1.1 General ... 24
5.1.2 Validity of tickets to agglomeration stations ... 24
5.1.3 Children ... 24
5.1.4 Dogs and small pets ... 25
5.1.5 Disabled travellers ... 26
5.1.6 Hand luggage ... 26
5.1.7 Accompanied bike services ... 27
5.1.8 Group tickets ... 28
5.1.9 Interrail Pass ... 29
5.1.10 Rail Plus ... 31
6
Rail Alliance Switzerland, Germany, Austria ... 32
6.1.1 Issuing regulations: ... 32
6.1.2 Conditions of use ... 33
6.1.3 Route regulations of Deutsche Bahn (DB) ... 33
6.1.4 Children ... 33
6.1.5 National and international passes for regular customers ... 34
6.1.6 Period of validity ... 35
6.1.7 Class upgrades ... 35
6.1.8 Route changes ... 35
6.1.9 Journey interruptions ... 35
6.1.10 Seat reservation ... 35
6.2 Saver Fare Round trip ...35
6.2.1 Issung conditions ... 35
6.2.2 Childern ... 36
6.2.3 Reductions... 36
6.2.4 Period of validity ... 36
6.2.5 Class upgrades and route changes ... 37
6.2.6 Journey interruptions ... 37
6.2.7 Reservations ... 37
6.6 DB – Regio ...40
6.6.1 Children ... 41
6.6.2 National and international passes for regular customers ... 41
6.8 Free seat reservation in 1st class for travel to and in Germany ...43
6.9 Use of trains ...44
6.9.1 IC Bus ... 44
6.9.2 Railjet (RJ) ... 49
6.9.3 ICE Sprinter ... 49
6.9.4 City Night Line ... 49
6.9.5 EN Switzerland – Austria/ Hungary/ Slovenia/ Croatia ... 49
7
Netherlands, Denmark, Hungary, Czech Republic, Slovakia ... 50
7.1 Saver Fare Round trip ...50
7.1.1 Issuing conditions ... 50
7.1.2 Period of validity ... 50
7.1.3 Children ... 50
7.1.4 Fare reductions ... 51
7.1.5 Class upgrades and route changes ... 51
7.1.6 Journey interruptions ... 51
7.1.7 Reservations ... 52
7.2 Use of trains ...52
7.2.1 Use of Czech Republic trains ... 52
7.2.2 Use of Hungary trains ... 52
7.2.3 Use of Netherlands trains ... 52
8
France / Belgium / Luxembourg / Spain / Netherlands ... 53
8.2 Hand luggage ...53
8.3 TGV , Thalys, Eurostar, long-distance trains in Spain ...54
8.4 Dogs and small pets in trains with SCIC-NRT tariff structure ...54
8.5 Use of trains ...54
8.5.1 Use of Belgium trains ... 54
9
Italy ... 55
9.1 Market fares in Italy ...55
9.2.1 Dogs and small pets in trains with ... 55
9.2.2 Childern ... 55
9.2.3 Group ticket ... 55
9.3 Trenord ...55
9.3.1 Dogs and small pets in trains ... 55
9.3.2 Childern ... 55
9.3.3 Group ticket ... 56
9.4 Vinschgau/Val Venosta (Malles Venosta/Mals – Bolzano/Bozen) ...57
9.4.1 Issuing conditions ... 57 9.4.2 Validity ... 57 9.4.3 Children ... 57 9.4.4 Exchange / refund ... 57
10 Eastern Europe ... 58
10.1 Poland ...5810.1.1 IC – Bus Germany – Poland ... 58
10.1.2 IC – Bus Poland – Czech Republic ... 58
10.1.3 Express InterCity (EIP) ... 58
10.2 EN France – Germany – Russia ...58
10.3 EN Slovenia/Croatia ...58
10.3.1 EN Switzerland – Austria/ Hungary/ Slovenia/ Croatia ... 58
10.4 Serbia ...59
10.4.1 Zurich- Zagreb / Zagreb – Beograd ... 59
11 Northern Europe ... 59
11.1 Sweden ...59
11.1.1 Use of Sweden trains ... 59
11.1.2 Use of Arlanda Express ... 59
11.2 Dennmark ...59
12 Refunds of Swiss tickets ... 60
12.1.1 As a general rule:... 60
12.2 Refunds of Swiss group tickets ...61
12.3 SwissPass refunds ...62
12.4 Travelcard refunds (Half Fare and GA travelcards) ...62
12.4.1 GA travelcard refunds ... 62
12.5 Refunds of international tickets ...64
12.6 Standard fare ...65
12.7 Saver Fare Round trip ...65
12.8 Saver Fare Round trip ...65
1 General provisions
1.1 General information
All information is valid from 13.12.2015
Unless otherwise stipulated, all price information is given in CHF.
The present document is a compilation of the fare conditions most often used by distribution partners. Full national fare conditions can be found at
http://www.sbb.ch/en/station-services/services/sbb-customer-service/fare-conditions-detailed-conditions-for-your-journey.html.
The right to change prices is expressly reserved.
1.2 Sale via SBB Partner Service
Tickets sold via SBB Partner Service are online tickets
The contracting party must notify the end customer of the following conditions of use, otherwise he bears joint and several liability to SBB AG in the event of the misuse of tickets by the end customer
1.2.1 OnlineTickets
OnlineTickets are displayed directly on the computer screen in PDF format and should if possible be printed by the customer him/herself using Acrobat Reader. They are valid only if printed in portrait format and 100% size on white A4 paper on an ink-jet or laser printer.
Smudged or incomplete printouts are not accepted.
With certain offers, OnlineTickets are subject to different conditions from those applicable to tickets bought at SBB ticket offices or ticket machines.
The OnlineTicket is valid for one journey only and is personal and non-transferable. It may only be used in conjunction with a valid official identity document (passport, ID card or driving licence) or a valid SBB Half-Fare or GA travelcard. The customer must present the identity document and/or travelcard to the train crew together with the OnlineTicket without being asked to do so.
As part of the OnlineTicket procedure, the data relating to the booking is stored in an encrypted certificate which is also contained in the computer printout. When the ticket is inspected on the train, the certificate is read into a checking device which decrypts the certificate and displays the ticket-related data. The checking device stores a set of control data which is compared with the OnlineTicket booked.
Fraud involving OnlineTickets (e.g. illicit multiple use or forgery of an OnlineTicket) is deemed to constitute travel without a valid ticket. The passenger's personal details are recorded and he or she is charged a supplement in addition to the fare. SBB reserves the right to bring criminal charges. SBB AG reserves the right to decline the customer's order without stating reasons and to block its user account, and will do so in any case in the event of improper use, suspected improper use or the use of invalid credit cards.
Use of a smudged or incomplete OnlineTicket printout is also deemed to constitute travel without a valid ticket. In such cases, the customer is required to pay the fare plus a supplement. The
additional fare paid (but not the supplement) can be reclaimed, less an administration fee, by making written application to the SBB Contact Center (section 17.1). The OnlineTicket and the receipt for the additional fare paid must be enclosed with the application.
Product purchase
Products and services cannot be purchased via the SBB Partner Service more than 3 months before their first day of validity; other than in the case of OnlineTickets, they are generally not available less than 3 working days before their first day of validity (8 working days for items sent abroad).
2 List of changes
2016 changes
Changes with effect from 15.07.2016
IC – Bus Germany – Croatia section 6.1.9.7
CNL dogs in Seat – Coach section 6.9.4
Changes with effect from 03.05.2016
IC – Bus Düsseldorf – Bruxelles is canceled Changes with effect from 19.02.2016
Standart fare Adaption issuing boarder station section 6.1
Agent Support Adaption section 3
Changes with effect from 15.01.2016
New section Northern Europe section 11
Arlanda – Express New SCIC – NRT section 11.1.2
Changes with effect from 01.01.2016
Interrail GlobalPass valid in country of residence section 5.1.9
2015 changes
Changes with effect from 13.12.2015
Agent Support BackOffice section 3
Railplus adaptation section 5.1.10
Age limits for childern Croatia /Ireland Bus (Czech Rep- Poland)
Serbia section 5.1.3 Dog and small pets Macedonia / Slowakia/Hungary section 5.1.4 Railjet Business Compartment section 6.9.2 Montenegro New SCIC – NRT
ICE – Sprinter no supplement section 6.9.3 IC – Bus New Poland - Czech Rep. section 10.1.2 agglomeration stations New list section 5.1.2 CNL seats
tariff structure according to SCIC-NRT section 6.9.4
Changes with effect from 01.08.2015
SwissPass section 4.1
Half Fare travelcard section 4.2
GA travelcard section 4.3
Refund Swiss Pass section 11.3
Refund GA / Half Fare travelcard section 11.4
Changes with effect from 01.06.2015
Halfe-Fare and GA with SwissPass is only valid when the international section 6.1.5 discount card is shown thogether section 7.1.4 Trenord (Italy) change age limits for children section 5.1.2
Changes with effect from 01.05.2015
Bagages/Stroller IC Bus Germany domestic section 6.9.1.1
IC Bus Switzerland – Germany section 6.9.1.2 IC Bus Germany – Czech Republic section 6.9.1.3 IC Bus Germany – Poland section 6.9.1.4 IC Bus Germany- Netherlands section 6.9.1.5 IC Bus Germany – Belgium section 6.9.1.6
Changes with effect from 01.05.2015
Italy Group ticket Trenord section 9.3.3
Changes with effect from 24.04.2015
Italy New section Trenord section 9.3
New section Trenitalia section 9.2
Changes with effect from 13.02.2015
Zürich – Zagreb – Beograd Market fares to Zagreb
Zagreb – Beograd SCIC – NRT section 10.4
Changes with effect from 06.02.2015
Italy SCIC – NRT Dogs and small pets section 5.1.3
Section 9.2
Changes with effect from 30.01.2015
Interrail Discount for the connecting tickets childrensection 5.1.8
Changes with effect from 23.01.2015
Child seats IC Bus Germany domestic section 6.9.1.1
IC Bus Switzerland – Germany section 6.9.1.2 IC Bus Germany – Czech Republic section 6.9.1.3 IC Bus Germany – Poland section 6.9.1.4 IC Bus Germany- Netherlands section 6.9.1.5 IC Bus Germany – Belgium section 6.9.1.6
Changes with effect from 09.01.2015
Dogs Changes Trenord Section 5.1.3
Changes with effect from 01.01.2015
Dogs Changes in Czech Republic Section 5.1.3
Deutschland Free reservation in 1st class Section 6.8
not valid for groups
Interrail different changes Section 5.1.8
2014 changes
Changes with effect from 15.12.2014
Contact details different changes Section 3
Changes with effect from 14.12.2014
Prices Tariff increase Switzerland Section 4
Childrens Day Card valid without ½ Fare Card / GA Section 4.4
Junior Travelcard Separated parents Section 4.10.2
Grandchild Travelcard Separated grandparents Section 4.10.2 Great Britain / Northern Ireland Abolition of SCIC – NRT (Art 2669)
Dogs - Obligation to be on lead and muzzled
- Italy(Trenitalia): dogs not allowed - Norway: dogs not allowed
- Guide dogs
- Hungary: guide dogs in sleeping cars
- Sweden: at most 2 dogs in 2nd class Section 5.1.3
Hand luggage Travelers liable for damages Section 5.1.5
Railplus France Reduction also for adults Section 5.1.9
TEE Standard Fare New name: Standard Fare Section 6.1
TEE Plan + Spar New name: Saver Fare Round trip Section 6.2 Plan & Spar New name: Saver Fare Round trip Section 7.1
IC – Bus new lines - Germany – Netherlands Section 6.8.1.5
- Germany – Belgium Section 6.8.1.6
Austria Railjet Business Compartment ReservationSection 6.8.2 Czech Republic - Introduction Railjet Conditions Section 7.2.1.3
- Introduction Airport Espressbus Section 7.2.1.4 - Supercity Pendolino Section 7.2.1.2
Netherlands Intercity direkt Section 7.2.3.1
Poland Introduction Express Intercity (EIP) Section 10.1.2
Auto im Reisezug Motorail sales discontinuation Section 3
Germany Seat reservation in 1st class Section 6.8
Changes with effect from 03.10.2014
NS (Netherlands) has installed admission gates Section 7.1.10.2
Changes with effect from 29.06.2014
IC Bus Germany – Switzerland child seats Section 6.8.1.2
Changes with effect from 01.06.2014
Agent Support new SBB Business Clients Section 3
IC Bus Germany – Czech Republic
Plan + Spar Czech Republic not valid Section 6.1.8.3
Dogs new IC-Bus Section 5.1.3
Changes with effect from 30.01.2014
Connecting tickets
Interrail Global Pass Article 5931/5932 Section 5.1.8
Changes with effect from 01.01.2014
Slowakia Childern Section 5.1.2
2013 changes
Changes with effect from 20.12.2013
New connection Intercity direct Netherlands Section 7.1.10
Changes IC Bus Section 6.8.1
Changes with effect from 15.12.2013
∂ New, revised Quick Reference guide
New Chapter Refunds Section 11
New Chapter Eastern Europe Section 10
New Chapter Italy Section 9
New Chapter France/Belgium/Luxembourg/Spain Section 8
New Chapter Netherlands/Denmark/Hungary/Czech Repulic/Slovakia Section 7
Changes Section 6
New Chapter TEE standard fare Section 6.1
TEE Plan and Spar Section 6.2
DB Regio Section 6.6
Use of trains Section 6.8
Changes Section 5
New Chapter General Section 5.1.1
Childern Section 5.1.2
Dogs and small pets Section 5.1.3
Disabled travellers Section 5.1.4
Hand luggage Section 5.1.5
Accompanied bike services Section 5.1.6
Changes Section 4
3 Contact details
Internet
www.sbb.ch
Rail Service
Rail offers, timetable information, price information, rail traffic information ( 0900 300 300 (24hr), 1.19 CHF/min.
Sales Coordination (Help Desk)
Technical and fare-related assistance (no timetable/price information) ( 051 220 60 60
SBB Partner Service
Ordering of: Tickets not available online, group reservations Questions about: Cancellations, refunds, vouchers in the B2P portal Business Travel Center
( ????
Brig Service Center
For ordering: Non-Railticketing tickets, group reservations ( 0848 111 456
2 051 225 70 94
Back OfficeRailticketing Cancellations, refunds, vouchers ( +41 (0)51 285 17 81 [email protected] Agent Support SBB Business Clients ( +41 (0)51 285 40 00 [email protected]
Motorail (sale discontinued in Switzerland as of 14.12.2014): Booking service DB – Offers:
DB Reisebüro im Badischen Bahnhof Schwarzwaldallee 200
Postfach 215 4016 Basel
Tel.: 061 690 13 15 (Mo - Fr 09:30 bis 18:30 Uhr, Sa 9:30 bis 14:30 Uhr) Mail:[email protected]
Web:www.bahn.com/ch/autozug
Booking servie ÖBB – Offers:
ÖBB-Kundenservice Postfach 222 A 1020 Wien Tel.: 0043 5 17 17 Mail:[email protected] Web:www.autoreisezug.oebb.at
Booking service in France
Rail Europe Switzerland Rue de Lausanne 11 – 15 1211 Genève Tel: 084 084 4842 (CHF 0.08/min.) Fax: 022 741 23 61 Mail:[email protected] Internet:www.raileurope.eu
Booking service in Italy
Italtours AG Effingerstrasse 14a 3011 Bern Tel: 031 388 55 55 Mail:[email protected] Internet:www.italtours.ch
4
Switzerland
4.1 SwissPass
The SwissPass is the key to simple, customer-friendly and forward-looking access to public transport.
The customer’s photo, name, date of birth and a non-personal identification number are printed on the SwissPass. The service purchased by the customer is not visible on the card.
4.1.1 Sales channels
For technical reasons, SwissPass products cannot be sold to private customers via Rail Ticketing and the SBB Partner Service. Ask customers to go to their nearest station, contact the GA
Travelcard Helpdesk (tel. +41 84 844 66 88) or visit www.sbb.ch.
4.1.2 Contracting party/passenger
There are two customer roles – “contracting party” and “passenger”: Contracting party Receives the bill, commits
to paying for the service ∂∂ Signs the contract Cancels travelcards ∂ Withdraws cancellations ∂ Obtains billing
information
∂ Deposits GA travelcards ∂ Provides evidence
Passenger Travelcard holder
Person who is authorised to use the service
∂ Cancels travelcards ∂ Deposits GA travelcards ∂ Submits a photo
∂ Provides evidence The “contracting party” and “passenger” roles do not need to be held by the same customer. One contracting party can assume this role for several passengers and is required to pay the
4.1.3 Half-Fare travelcard
Half-price travel all over Switzerland: in fact, you can travel on over 24,500 km of train, mountain railway, boat and postbus routes.
The Half-Fare travelcard is renewed annually. Customers receive a loyalty discount when they renew their travelcard for the next year.
When buying a Half-Fare travelcard, customers enter into an indefinite contract. The advantage of this is that when the validity period ends, their travelcard is automatically renewed. If they do not wish to renew their Half-Fare travelcard, customers must cancel it one month before it expires at the latest.
Price atwww.sbb.ch
Please note:
Customers who are resident outside Switzerland/Germany/Austria/France/Italy/the Principality of Lichtenstein cannot purchase a Half-Fare travelcard via invoice. These customers can obtain their Half-Fare travelcard from the ticket counter or use the order form and provide their credit card details. They cannot renew it automatically. This also applies to customers with a temporary residence in Switzerland (e.g. Japanese tourists, transit centre residents).
4.1.4 GA travelcard
The GA travelcard offers independence when travelling by train. With the GA travelcard, you can benefit from unlimited travel on over 24,500 km of SBB routes and most private railways for a whole year. You can travel by postbus, boat, tram and bus in major Swiss cities and urban areas.
1.1.1.1 General
The product range includes the GA travelcard with annual invoice and GA travelcard with monthly invoice.
Deposit:
Customers can still deposit their travelcard at the ticket counter or via the GA Travelcard Helpdesk. The fee for this service is CHF 10. The last day of travel and first day of travel are to be specified when the travelcard is deposited.
The date of the first day of travel can be changed while the travelcard is deposited, provided that the end of the deposit period (the first day of travel) has not yet been reached.
The customer retains the SwissPass card. The ticket inspectors check whether the SwissPass has been deposited during the inspection.
Please note:
Customers under 18 years old who are resident outside
Switzerland/Germany/Austria/France/Italy/the Principality of Lichtenstein cannot purchase a GA travelcard via invoice. These customers can obtain their annual GA travelcard from the ticket counter or use the order form and provide their credit card details. They cannot renew it automatically. This also applies to customers with a temporary residence in Switzerland (e.g. Japanese tourists, transit centre residents).
Duo Partner GA travelcard
If a member of the household has a basic GA travelcard (GA travelcard for adults, GA travelcard for young adults, GA travelcard for students, GA travelcard for senior citizens or GA travelcard for the disabled), the second person living in the same household is entitled to a reduced GA travelcard.
Customers can provide evidence of their entitlement as follows (all documents listed are required together in each case).
Evidence
Married persons/persons living in a
registered partnership: ∂∂ Copy of basic GA travelcard Passport or identity card of both persons ∂ Copy of family register (family booklet) or
partnership certificate Unmarried persons: ∂ Copy of basic GA travelcard
∂ Passport or identity card of all persons ∂ Written confirmation from the community of
residence (residence certificate, etc.) for all persons If it is not possible to provide evidence of the entitlement with the shared family booklet in certain cases, written confirmation from the community of residence (residence certificate, etc.) can be provided for both persons instead.
Please note:
A GA travelcard on the old blue card cannot be combined with a GA travelcard on the SwissPass
Familia GA travelcard for spouses
If at least one parent in the same household has a basic GA travelcard (GA travelcard for adults, GA travelcard for young adults, GA travelcard for students (ages 25–30), GA
travelcard for senior citizens or GA travelcard for the disabled), children and single young people benefit from attractive prices for other GA travelcards (Familia GA travelcard for children or young adults). The second parent also receives a discount (Familia GA travelcard for spouses) if a member of the household has a Familia GA travelcard for children or young adults in addition to the basic GA travelcard for the mother or father
Customers can provide evidence of their entitlement as follows (all documents listed are required together in each case).
Evidence
Married parents/registered partnership or single parent:
∂ Copy of basic GA travelcard
∂ Passport or identity card of all persons
∂ Copy of family register (family booklet) or partnership certificate
∂ Written confirmation from the community of residence (residence certificate, etc.) for all young people aged 16 and over
Cohabiting parents or parent: ∂∂ Copy of basic GA travelcard Passport or identity card of all persons
∂ Copy of family register (family booklet) of person(s) with child(ren)
∂ Written confirmation from the community of residence (residence certificate, etc.) for both cohabiting parents and for all young people aged 16 and over
Child does not live with the parent who holds the basic GA travelcard
∂ Copy of basic GA travelcard
∂ Passport or identity card of all persons
(parents do not live together): ∂ Written confirmation from the community of residence (residence certificate, etc.) for all young people aged 16 and over, including parent without basic GA travelcard
If it is not possible to provide evidence of the entitlement with the shared family register (family booklet) in certain cases, written confirmation from the community of residence (residence certificate, etc.) can be provided for all persons instead.
As GA travelcards for family members are linked to a basic GA travelcard, all GA travelcards for one family must be on the SwissPass. GA travelcards on the SwissPass and GA travelcards on the blue card cannot be combined.
4.1.4.1 GA price per year
The GA travelcard is renewed annually. When buying a GA travelcard, customers enter into an indefinite contract. The advantage of this is that when the validity period ends, their travelcard is automatically renewed. If they do not wish to renew their GA travelcard, customers must cancel it one month before it expires at the latest.
Price atwww.sbb.ch
4.1.4.2 GA price per month
The GA travelcard is renewed monthly. When buying a GA travelcard, customers enter into an indefinite contract. The advantage of this is that when the validity period ends, their travelcard is automatically renewed. If they do not wish to renew their GA travelcard, customers must cancel it at least one travelcard month in advance for the end of the next travelcard month. A minimum duration of four months applies.
Price atwww.sbb.ch
4.1.5 Supplement for international travel
Ticket inspectors on foreign railways are not able to check a SwissPass. If customers are sold a ticket with a Half-Fare travelcard or GA travelcard discount, an additional ticket with Rail Ticketing article number 4917 (valid for 1 year) must be issued.
This applies to journeys to the following countries with the following offers:
Germany Standard fare
Austria Standard fare
Supersaver return ticket
Netherlands Supersaver return ticket
Denmark Supersaver return ticket
Hungary Supersaver return ticket
Czech Republic Supersaver return ticket
Slovakia Supersaver return ticket
Trains as per fare 710.2 Regulated in the relevant section.
4.1.6 Cancellation/refund 4.1.6.1 Notice period
Travelcards can be cancelled as of the end of a travelcard year (Half-Fare travelcard) or travelcard month (GA) with a notice period of one travelcard month. GA travelcards can only be cancelled after the four-month minimum contract term.
⋅ Example for a Half-Fare travelcard: The travelcard year is from 15 May 2015 – 14 May 2016
o The travelcard can be cancelled as of 14 May 2016 at the earliest; the cancellation request must be submitted at least one travelcard month in advance (i.e. by 14 April 2016)
⋅ Example for a GA travelcard: The travelcard month is from 10.XX – 09.XX, regardless of the payment interval (monthly/annual invoice)
o The travelcard can be cancelled after the minimum contract term (four months) as of each 09.XX; the cancellation request must be submitted at least one travelcard month in advance.
4.1.6.2 Cancellation options
Cancellation requests can be submitted at any time via the following channels: ∂ At the ticket counter
∂ By telephone, letter or e-mail ∂ On swisspass.ch
4.1.6.3 Cancellation authorisations
Contracting party Passenger
Who is authorised to cancel the travelcard?
Who receives the credit?
Who receives confirmation of the cancellation by post? The person who was not at the counter or both? Who is authorised to change or withdraw a cancellation?
Any credit is transferred to the contracting party’s bank/postal account.
4.2 Half-Fare travelcard
All of Switzerland at half price: this encompasses no less than 24,500 kilometres of railway, mountain railway, boat and postbus routes.
4.2.1 Private customers
The blue card will still be in circulation until 30 July 2018 (31 July 2015 was the final first day of validity for a three-year travelcard).
4.2.2 Business customers
If a company provides a GA or Half-Fare travelcard for its employees for use on business trips, these travelcards will still be issued via the SBB Partner Service system on the familiar blue card.
4.3 The GA travelcard
The GA travelcard offers independence when travelling by train. With the GA travelcard, you can benefit from unlimited travel on over 24,500 km of SBB routes and most private railways for a whole year. You can travel by postbus, boat, tram and bus in major Swiss cities and urban areas.
4.3.1 Private customers
The old blue card will still be in circulation until 30 July 2016 (31 July 2015 was the final first day of validity for a blue GA travelcard)
4.3.2 Business customers
If a company provides a GA or Half-Fare travelcard for its employees for use on business trips, these travelcards will still be issued via the SBB Partner Service system on the familiar blue card.
4.4 One-day travelpass and Half-Fare 9 o'clock travelpass
The one-day travelpass and 9 o'clock travelpass are valid on trains, boats and postbuses, as well as on the majority of tram/bus routes. They are transferable, and the multipack gives you six passes for the price of five! The 9 o'clock travelpass is valid from Monday to Friday from 0900, but
is not valid on Saturdays, Sundays or nation-wide public holidays.Pre-dated one-day
travelpasses and one-day travelpasses for validation can be obtained in the B2P and through the Service Center respectively.
4.5 Half-Fare monthly pass
Travel for a whole month, just as with the GA.
4.6 One-day travelpass for children
The one-day travelpass for children can be purchased with a valid ticket, (min. age: 16). A
children's travelpass can be bought for every child being accompanied (up to a maximum of four).
4.7 Track 7 travelcard
Travel for free on trains with departures scheduled for 19:00 or later with the Track 7 travelcard. This travelcard is available to young people under 25, giving them free travel in the evenings for a whole year across the entire SBB network, as well as on routes managed by some 100 private transport companies. The offer applies to all scheduled trains due to depart between 19:00 and 05:00 (close of operations).
Only condition: the customer must be in possession of a plastic Half-Fare travelcard
The Track 7 travelcard is not valid in conjunction with cross-border tickets.
4.8 Junior travelcard
Product:
Children aged 6 to 15.99 years can travel free with their parents for a whole year with a Junior travelcard. The only requirement is for parents themselves to have a valid ticket for travel. At least one parent must accompany the child.
In case of parents living separately, a Junior travelcard must be sold per household. A maximum of two Junior Travelcards per child can be issued.
Anyone presenting two valid Junior travelcards is entitled to a free Junior travelcards for the third and any subsequent children.
Miscellaneous services
In the event of damage, Junior travelcards may be replaced as often as required. Replacement fee: CHF 10
In the event of loss, replacement is not possible.
Junior travelcards may neither be deposited during periods of non-use nor extended
Issue:
The Junior travelcard can be issued via the Railticketing system (Article 8515).
4.9 Grandchild travelcard
The Grandchild travelcard shows the details of the child in question. It is personal and non-transferable. Children aged 6 to 15.99 years can travel free with their grandparents for a whole year with the Grandchild travelcard. The only condition is that at least one grandparent with a valid ticket for travel must accompany the child. The Grandchild travelcard is valid up until the day before the child's 16th birthday.
The same provisions apply to great-grandparents. Children holding the Grandchild travelcard can therefore also travel free with their great-grandparents.
Multiple travelcard discount
There is NO multiple travelcard discount (unlike with the Junior travelcard, where the third and any subsequent children are issued with free cards). In other words, is payable for the Grandchild travelcard for each child.
Grandparents
“Grandparents” are defined as the parents of the parents of the child in question. Children require a separate Grandchild travelcard for each set of grandparents (father's side and mother's side).
Grandparents living separately
If the grandparents are not living together, each grandparent requires their own Grandchild
travelcard at a cost for each grandchild. A maximum of four Grandchild travelcards per child can be issued.
Information checking
There is no way of proving the grandchild/grandparent family relationship with official
documentation. Grandparents simply confirm the validity of the information they provide with their signature.
Area of validity
Valid throughout the route network as with the Junior travelcard.
4.10 Products offered
Product Price Article
Track 7 travelcard www.sbb.ch Railticketing:6401
One-day travelpass www.sbb.ch Dated: available through the
SBB Partner Service, undated:
Order from Service Center Multipack of one-day travelpasses www.sbb.ch Order from Service Center 9 o'clock travelpass www.sbb.ch Dated: available through the
SBB Partner Service, undated:
Order from Service Center Multipack of 9 o'clock travelpasses www.sbb.ch Order from Service Center One-day travelpass for children www.sbb.ch Order from Service Center
Junior travelcard www.sbb.ch Railticketing: 8415
Grandchild travelcard www.sbb.ch Order from Service Center Half-Fare monthly pass www.sbb.ch Railticketing: 68
4.11 Standard fares
For occasional journeys by rail: the standard-fare ticket. For individual journeys, passengers should purchase a standard rail ticket. This will be valid for one day or for 10 days, depending on the distance.
The period of validity is determined on the basis of the tariff distances that apply to the corresponding price categories as per the table below:
Article Single trip any distance
Outward and return travel up to 115 km
Railticketing:
Outward and return travel
116 km or more*
Tickets 125 1 day 1 day 10 days
Class upgrade tickets 125 1 day 1 day 10 days
Circular trip tickets*** 358 - 1 day(up to 230 km) 10 days(231 km or more) ***The period of validity of circular trip tickets is set on the basis of the relevant overall difference.
* The date of travel is always specified when e-tickets are purchased in the partner portal. When tickets are valid for more than one day, the return journey must take place on the day specified at the time of booking.
The following articles may only be ordered from the Service Center Single trip up to 115 km Single trip 116 km or more Outward and return travel up to 115 km Outward and return travel 116 km or more Supplement tickets for
class upgrades - - 1 month * 1 month *
Route change tickets 1 day 1 day -
-Two-trip tickets - - - 1 year *
Airport tickets
(two-trip tickets) - - 1 year * 1 year *
Multiple-journey ticket for six one-way journeys
4 hours 1 day
Supplement tickets for
6 class upgrades 4 hours ** 1 day ** -
-*Irrespective of this period of validity, the individual field of supplement tickets for class upgrades is valid for outbound and return travel on the day of validation.
**Validity of individual fields from point of validation.
4.11.1 Two-trip tickets
Two-trip tickets are used for both outward and return travel, just like standard returns. The prices are calculated in the same way as prices for a standard return.
Two-trip tickets are only issued for distances of 116 km or more.
For passengers to and from Geneva Airport, Basel EuroAirport and Zurich Airport, airport tickets (two-trip tickets) may be issued from all destinations (even for trips of less than 116 km).
4.12 Group tickets
For club or company outings, school trips and family parties: all of these situations present a good opportunity to benefit from cheap public transport offers:
Discount for parties of 10 or more: Discounts on standard fares
Adults 20%
Half-Fare travelcards and
children 6-15.99 years
20% of the half-price fare, equivalent to a 60% discount on the standard fare.
The discount for children aged 6-15.99 years also applies to:
Schoolchildren from state and private secondary schools and colleges/universities, valid for pupils (students) up until their 25th birthday.
Participants in "Jugend + Sport" activities up until their 25th birthday (confirmation from school office or cantonal J+S office required).
Free travel One person travels free for every group of 10 people Period of validity Single trip = 10 days
Return/circular trip = 1 month Other benefits
GA travelcard holders count as group members
An advance reconnaissance trip by the group leader (1 person) is reimbursed upon purchase of the group ticket (same route and class).
Group tickets for "Jugend + Sport" (J+S) and schools
The price for children aged 6-15.99 years is also granted to participants in youth groups up to their 25th birthday, as long as the corresponding official documentation is submitted. These
passengers therefore enjoy a 60% discount. The price for children aged 6-15.99 years is likewise granted to pupils of state and private colleges/universities, as well as to participants in "Jugend + Sport" activities up until their 25th birthday.
To claim these discounts, the order form must be stamped and signed by the corresponding school office, by the cantonal office for "Jugend + Sport", or by the Swiss Gymnastics and Sport Academy in Magglingen. The order forms must be kept for 12 months.
Group reservations can be made free of charge. Please submit your orders at least three working days in advance. To register with the online form: www.railticketing.ch / Info / Forms
Control marks
Adults: Article 4713
Half-Fare, GA, Child, Dog: Article 4714
The group ticket itself serves as the ticket for travel for the group leader. The other participants are assigned control marks.
If the trip involves
- pupils from classes up to the ninth obligatory school year - uniformed cadets or scouts/girl guides
- children wholly or predominantly under 16 years of age
only the escorting persons receive control marks. If separate group tickets are issued for the same trip, the control marks assigned to the first group ticket also apply to the additional group tickets.
4.13 Tickets for SBB personnel
Tickets and reservations for SBB personnel and family members (with FVP or FIP card) may only be obtained directly from stations. They are not obtainable via Railticketing.
5 Europe
5.1 General Tariff for tickets in Europe 5.1.1 General
∂ Tickets can be issued at the earliest three months before the beginning of their validity period
∂ Only tickets issued electronically are used
∂ As a rule, transfers between two stations in the same city (e.g. Budapest) are not included in the fare. The traveller must buy a ticket for the transfer by public transport on the spot.
5.1.2 Validity of tickets to agglomeration stations
If in Railticketing there are no connections to agglomeration stations of cities, the tickets can be issued to the corresponding main stations. If an agglomeration station is not on the list, the customers must inquire directly on the spot.
List of the cities and stations: ∂ ∂ Germany ∂ Denmark ∂ Austria ∂ Poland ∂ Czech Republic ∂ Hungary ∂ Romania ∂ Belarus ∂ Itala ∂ Serbia ∂ France ∂ Belgium 5.1.3 Children
Subject to any provision to the contrary in the specific product terms, the following age limits for children apply:
Country Age limit
Germany 6 – 14.99
Licensed shipping companies 4 – 11.99
Licensed bus companies 6 – 11.99
Netherlands 6 – 15.99
Denmark 6 – 15.99
Norway 4 – 15.99
Sweden 6 – 15.99
Arlanda – Express
Ticket must be purchased in Sweden
8 – 15.99 8 – 24.99
Finland 6 – 16.99
Austria 6 – 14.99
Poland 4 – 11.99
IC – Bus Czech Republic – Poland 6 – 14.99
Czech Republic 6 – 14.99
Hungary 6 – 14.99 Lithuania 6 – 11.99 Russia 4 – 11.99 Montenegro 6 – 13.99 Belarus 4 – 11.99 Italia Trenitalia 4 – 11.99 Trenord 4 – 13.99
Vinschgau / Val Venosta Section 9.4.3
Slovenia 4 – 11.99
Croatia 6 – 14.99
Serbia 6 - 13.99
Bosnian Serb Republic 4 – 11.99
France 4 – 11.99
Belgium 6 – 11.99
Luxembourg 6 – 11.99
Ireland
Shipping routes between Great Britain and Ireland
4 – 15.99 4 – 13.99
Other 4 – 11.99
Different provisions apply to some trains with inclusive fares. These can be found in the relevant section under Information / Reservations information / T710.2 reservations guide.
Unaccompanied children and children younger than the lower age limit who occupy seats of their own travel half-price.
5.1.4 Dogs and small pets
Dogs must be accompanied. They pay half the normal 2nd class fare (articles 2669 / 2670). All dogs must be on a lead and wear a muzzle.
As a rule, small pets in cages, baskets and the like are conveyed as hand luggage free of charge. Animals are only allowed in couchette and sleeping cars if customers book the whole compartment for their sole use, paying the full fare for the relevant number of tickets.
Animals are not allowed in restaurant cars or in carriages with at-seat meals. Guide dogs fort he blind travel free of charge and must not be muzzled.
Exceptions:
IC – Bus
- Germany domestic - Switzerland – Germany - Germany – Czech Repulic - Germany – Poland
- Germany – Netherlands - Germany – Belgium - Germany - Croatia
Animals are not permitted
Exception: guide dogs are permitted
Sweden At most 2 dogs or other small pets per paying traveler may be transported in specially marked compartments in 2nd class (dining, sleeping, and couchette compartments are excluded)
Exception: guide dogs are permitted
Finland Dogs and small pets, guide dogs are not allowed on services to Finland
Spain Dogs and small pets are only allowed on night trains (a whole compartment must be booked)
One animal per passenger is allowed
Ireland Dogs and small pets, guide dogs are not allowed on services to Ireland
Italy Trenitalia Ticket must be purchased in Italy Maximum: one dog per passenger
Dogs are not allowed to travel on weekdays between 07:00 and 09:00
Italy Trenord Ticket must be purchased in Italy Maximum: one dog per passenger
Dogs are not allowed to travel on weekdays between 07:00 and 09:30 or between 17:30 and 19:30.
Hungary Dogs and small pets are not allowed in 1st class seat carriages and sleeping cars.
Exception: Guide dogs are allowed as long as the whole sleeping berth or couchette compartment is reserved. An SCIC-NRT ticket is issued (free transport)
Slovakia Dogs and small pets are not allowed in 1st class seat carriages and sleeping cars.
Czech Republic Dogs and small pets are not allowed in 1st class seat carriages and sleeping cars.
Different provisions apply to some trains with inclusive fares. These can be found in the relevant section under Information / Reservations information / T710.2 reservations guide.
5.1.5 Disabled travellers
Passengers who are blind or in a wheelchair can be accompanied free of charge by a guide dog or a human companion on services from Switzerland. They must produce their disabled passenger's ID card (the "Schweizerische Ausweiskarte für Reisende mit einer Behinderung") and their own valid ticket.
The same applies to persons who are severely visually impaired and hold a disabled passenger's ID card. The ID card must include the following official statement by the issuing authorities: "Entitled pursuant to tariff TCV 710.12" or "Entitled pursuant to tariff SCIC-NRT 710.12"
Some railways restrict their reductions for disabled passengers to the blind and the wheelchair-bound. For further information, contact the SBB Railticketing helpdesk
5.1.6 Hand luggage
∂ Each passenger is entitled to three items of personal luggage that are light enough to carry. Passengers are responsible for the security of their hand luggage. Passengers are liable for damages ensuing from the transportation of luggage.
∂ Passengers should stow hand luggage above or below their seats, or in other designated stowage areas.
∂ If seats or entire compartments are occupied by hand luggage, train crews may charge for the appropriate number of tickets at full price, plus - if they think fit - the same number of supplements.
∂ Bulky items such as prams, skis and musical instruments are only permitted if suitable space is available for their accommodation. Surfboards are not permitted as hand luggage. ∂ FrenchSection 8.2
5.1.7 Accompanied bike services
The provisions governing accompanied bike services may be temporarily amended for certain countries or trains (service availability, prices, reservation conditions etc.). For further information, contact the SBB Railticketing helpdesk
5.1.8 Group tickets
For group of six persons or more. 20-40% reduction, depending on the country.
No free travel and no Alliance discounts such as accompanying passenger discounts, recognition of GA/Half-Fare travelcards on foreign routes
5.1.8.1 General information
Group trips must be reserved in advance
Group tickets must be purchased at least 3 days before departure
At the moment of purchase, the customer must be informed that requests for refund of all group tickets must be made at the latest 3 days before the commencement of the trip, thereafter no exchange or refund is possible.
Group tickets for adult groups can be issued with Railticketing articles 1845 (one-way/return) or 1883 (circular journey).
The discount for children aged 6-15.99 years also applies to schoolchildren from state and private secondary schools and colleges/universities and participants in "Jugend + Sport" activities up until their 25th birthday (confirmation with stamp and signature from the corresponding school office, cantonal J+S office or the Swiss Gymnastics and Sports Academy in Magglingen required). The order forms must be kept for 12 months. Issue with Railticketing articles 3793 (one-way/return) or 3794 (circulare journey).
For each group one ticket for all participants must be issued. All participants except the group leader are assigned control marks.
5.1.8.2 Registration/reservation
The trip must generally be reserved 30 days in advance
The reservation and possible changes are made by the issuing office. Group reservations should be made using the electronic reservation system. If this is not possible, and for swiss connecting routes the reservation can be ordered via Service Center.
Railticketing > Info > Forms > Group travel
5.1.8.3 Exchange/Refund
Tickets issued in Switzerland:
The request for refund for all group tickets must be submitted at the latest 3 days before the commencement of the trip. Thereafter no exchange / refund possible.
5.1.9 Interrail Pass
5.1.9.1 General information
The Interrail Pass can be sold to all travelers with permanent residency in the EU or in one of the following countries (proof of residence required):
Albania, Andorra, Belarus, Bosnia-Herzegowina, Macedonia, Giberaltar, Iceland, Kosovo,
Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russian Federation, San Marino, Serbia, Switzerland, Turkey, Ukraine and the Vatican.
Travelers with a residence permit can be treated as persons with permanent residency in Europe. They are also elegible to purchase an Interrail Pass.
Persons with a temporary European residence permit (in Switzerland: short stay permit "L") are not considered persons permanently domiciled in Europe. They are eligible for the Eurail offer instead.
Interrail Global Pass
For the 34 railway networks of the Interrail community as an all-encompassing offer,. Further information:www.Interrail.eu
Interrail One Country Pass
29 railway companies of the Interrail community can be purchased individually (state of residence excluded.) The passes or countries do not have to be adjacent. No discounted SCIC-NRT tickets can be issued to the border or in transit between countries.
5.1.9.2 Issue of Interrail Global Pass and Interrail One Country Pass
Seniors over 60 years SENIOR (in 1st and 2nd class) Reference date is the 1st day of validity
Adults over 26 years ADULT (in 1st and 2nd class) Reference date is the 1st day of validity
Young adults 4 to 25.99 years YOUTH (in 1st and 2nd class) Reference date is the 1st day of validity
Children 4 to 11.99 years CHILD(in 1st and 2nd class)max. 2children are free when
accompanied by an adult (ADULT Pass)
Reference date is the 1st day of validity
Children under 3.99 years travel free of charge without Interrail Passes (unlimited quantity).
At most 2 children between 4 and 11.99 years can travel free of charge when accompanied by an adult (ADULT Pass) - the free Passes must be stapled in the same cover behind the ADULT Pass From the 3rd child from 4-11.99 years onward an Interrail YOUTH Pass can be issued.
Unaccompanied children between 4-11.99 require a valid Interrail YOUTH Pass in the corresponding class.
The Interrail Pass comprises ∂ the ticket itself
∂ a folder (cover sheet) and questionnaire form, containing
o the terms and conditions of use together with a list of participating railway networks and ferry companies,
o a number of travel log sheets (Interrail Global Pass only) in which the holder must enter the routes he or she travels.
The ticket and the cover must always be issued together when the Interrail is sold.
Passengers who travel with an Interrail Pass without envelope are considered to be travelers without a valid ticket.
When issuing an Interrail Pass, the following information must be entered on the ticket ∂ Name and surname
∂ Date of birth
∂ Country of residence
∂ Number of official identification document (passport or identity card) including the land code (abbreviation of issuing country, Switzerland = CHE)
Special attention must be paid to the correct issuing of Interrail Passes.
o Issue of passes only with the correct envelope
o No confusion between the country of residence and the issuing country of the identification document
o Correct registration of land codes (see www.identt.de)
Connecting tickets for the Interrail Global Pass; Article 2674/2675 (point of departure to Swiss border), issued to:
∂ holders of an Interrail Global Pass aged 16 and over (50% discount).
∂ Children between 6 and 15.99 years with the Interrail free Pass children or Interrail Global Youth (75% discount).
5.1.9.3 Interrail supplements for "top trains"
The Interrail pass (Global Pass and One Country Pass) entitles the holder to unlimited travel on the majority of trains in Europe.
As a rule, the passenger must hold an Interrail pass (the corresponding One Country Pass, the Global Pass or the SCIC-NRT card at a discount to the Interrail pass) for the route to be travelled. For most trains with market fare tickets, a discounted fare offer ("Pass" tariff level) applies for Interrail pass holders. Only on certain individual trains are Interrail passes not valid.
5.1.9.4 Interrail and use of night trains
When using direct night trains (trains with couchettes and sleeping cars) which depart after 19:00, the date of the day after the departure should be entered (in Switzerland this also applies to any journey after 19:00 to the place of boarding the night train).
5.1.10 Rail Plus
With Rail Plus, the additional card to the GA travelcard or Half-Fare card, foreign trips are 25% cheaper than the standard fare rate.
The offer applies to children (aged 6-15.99), young people (up to 25.99), adults (26-59.99) and seniors (60 and over). A discount of 25% is granted on foreign routes. In Switzerland, the standard GA or Half-Fare travelcard discount applies up to the border.
The period of validity of the Rail Plus ends at the same time as the underlying travelcard (remaining period of validity cannot be transferred to a new travelcard).
Exceptions: www.sbb.ch
Prices:www.sbb.ch
6 Rail Alliance Switzerland, Germany, Austria
6.1 Standard Fare (Switzerland, Germany, Austria) 6.1.1 Issuing regulations:
Outward and return travel Railticketing Article 9257 Circular trip Railticketing Article 9258
Germany:
Standard fare tickets must be issued for cross-border relations. The ticket sale to border stations of third country railway companies is allowed.
Examples:
∂ Basel SBB - Emmerich Gr. - article 9257 (Standard fare) ∂ Basel Bad - Emmerich Gr (NOStandard fare)
∂ Basel Bad – Hamburg (NOStandard fare)
∂ Schaffhausen – Stuttgart article 9257 (Standard fare)
From/to border station
SCIC NRT article 2669 Standard fare article 9257/ 9258 Basel Bad Bf x Konstanz x Lindau x Waldshut x Kufstein x Schaffhausen x Salzburg x St.Margrethen x Buchs SG x
Tickets from the border station to the border station, have the more restrictive rule Example:
∂ Schaffhausen – Basel SBB via DB: Article 9257 (Normalpreis) ∂ Schaffhausen – Basel Bad Bf via DB: No Standard fare
∂ Schaffhausen – Basel Bad – Mannheim via DB: Article 9257 (Standard fare) ∂ Waldshut – Basel SBB via DB: Article 9257 (Standard fare)
∂ Waldshut – Basel Bad via DB: No Standard fare
∂ Konstanz – Schaffhausen – Basel SBB via DB: Article 9257 (Standard fare) ∂ Konstanz – Schaffhausen – Basel Bad via DB: No Standard fare
Austria:
Tickets must be issued for cross-border relations. The ticket sale from border stations within the rail alliance and to border stations of third country railway companies is allowed and is considered cross-border.
Example:
∂ Buchs SG – Innsbruck article 9257 (Standard fare) ∂ Salzburg – Vienne article 9257 (Standard fare)
Ticket may also be issued in the other direction. Please contact the Help Desk if required.
6.1.2 Conditions of use
The Alliance pricing system does not apply to the Berlin-Warszawa Express A journey may be broken as often as the passenger likes during the period of validity.
6.1.3 Route regulations of Deutsche Bahn (DB)
For many DB routes, various alternative routes are permitted and it is generally the longest ones that are saved in the sales system. These are to be considered as the outer boundaries. The continuation of the journey goes via the direct or usual route to the destination.
This is illustrated below with the example of the route Basel – Berlin via Hamburg or Leipzig The journey must take place within the following geographical limits:
∂ To the west:
o Mannheim – Koblenz – Duisburg – Osnabrück – Bremen – Hamburg – Wittenberge ∂ To the east:
o Singen – Ulm – Augsburg – Nuremberg – Leipzig – Lutherstadt Examples of acceptable routes:
∂ Basel – Dortmund – Hanover – Berlin ∂ Basel – Dortmund – Hamburg – Berlin ∂ Basel – Frankfurt – Hanover – Berlin
∂ Basel – Frankfurt – Hamburg – Berlin (the Uelzen – Hamburg section is covered twice) ∂ Basel – Frankfurt – Leipzig – Berlin
∂ Basel – Stuttgart – Leipzig – Berlin
6.1.4 Children
The following applies to all Alliance offers (standard fare and Saver Fare Round trip) in cross-border travel:
Children travelling alone and children not travelling with their own family pay half the standard fare for adults and half the "Saver Fare Round trip" fare for adults (1st person).
The following children's age limits apply: ∂ 6 – 15.99 years for routes in Switzerland ∂ 6 – 14.99 years for routes in Germany ∂ 6 – 14.99 years for routes in Austria
Travel is free of charge for:
∂ Children under 6 without their own seat for the entire journey
∂ Children under 16 (travel must commence on day before 16th birthday at the latest) travel free of charge when accompanied by:
- parents - grandparents
- life partners of a parent (irrespective of gender, evidence of life partnership in question must be provided)
- one accompanying adult suffices
One individual out of the parents, grandparents, single parents, single grandparents, or life partners of parents must be in possession of one of the following tickets:
- Standard fare: Germany, Austria
- Saver Fare Round trip: Austria, Denmark, Netherlands, Czech Republic, Hungary, Slovakia
- RIT: Passengers with RIT Switzerland
Cross-border tickets with Railticketing Article 6856 must be given for the children travelling free of charge.
There is no limit to the number of own children/grandchildren that may travel.
The family relationship is checked by sales staff / train staff (official proof of identity required). The necessary supplements on night trains are payable by all family members. All compartment categories may be booked on night trains. Children have no claim to their own compartment.
6.1.5 National and international passes for regular customers
The following discounts to the normal fare and the Saver Fare Round trip offer are granted upon presentation of national/international discount cards: (for cross-border tickets only)
Please note: the Saver Fare Round Trip / Standard Fare with Half-Fare and GA travelcards is only valid when the international discount card is shown together with the SwissPass (issue with
Railticketing article 4917).
Sale Switzerland
Journey part Switzerland
... to ÖBB ... to DB From DB to ÖBB
Accepted reduction –cards for regular costumers
Reduction CH Reduction AT Reduction D Reduction D / AT HTA 50% 25% 25% 25% / 25% GA 100% 25% 25% 25% / 25% GA FVP 100% 25% 25% 25% / 25% BahnCard 25 (BC) 25% 25% 25% 25% / 25% BahnCard 50 (BC) 25% 25% 50% 50% / 25% DB BahnCard 100 25% 25% 100% 100% / 25% DB Pendler-Abo 25% 25% 100% within zone of validity 100% within zone of validity DB VORTEILScard (VC) 25% 45% 25% 25% / 45% ÖSTERREICHcard 25% 100% 25% 25% / 100%
The following are not recognized as Half-Fare/GA travelcards: Track 7, STS offers, one-day
travelcards for the GA area, one-month GA, Dog GA, municipality one-day travelpass, and all GA types not mentioned in the table.
Tickets issued in Switzerland always indicate what travelcard was produced (BC, VC, Half-Fare or GA travelcard), while BC, VC and Half-Fare travelcard appears on DB tickets. So even if the customer produces a foreign card, the local travelcard is printed on the ticket
6.1.6 Period of validity
Tickets for single trips, return trips and circular trips issued through Railticketing are valid for 15 days.Online tickets via B2P are valid as follows:
∂ two days for the outward journey, two for the return ∂ overall validity limited to one month
tickets are not transferable
6.1.7 Class upgrades
A class upgrade for the Swiss section of the journey is created using the domestic tariff system for each person (Railticketing – Article 125) with no Alliance discount applied.
For cross-border services, a class upgrade is created with Railticketing Article 9257; Alliance discounts apply.
6.1.8 Route changes
For route changes, a ticket with Railticketing Article 2669 is created per person, with no Alliance discount applied.
6.1.9 Journey interruptions
A journey may be broken as often as the passenger likes during the period of validity.
6.1.10 Seat reservation
Within Switzerland, and from Switzerland to all destinations in Germany and Austria, the standard fare does not limit the passenger to any particular train or require any reservation. Passengers may therefore travel on any train they choose. However, customers are strongly advised to make a reservation.
6.2 Saver Fare Round trip
(Switzerland, Austria)
6.2.1 Issung conditions
Outward and return travel Railticketing Article 9259 Circular trips Railticketing Article 9260
Conditions
∂ Minimum advance purchase period of three days
∂ Weekend commitment: overnight stay Sat-Sun at destination; return possible from Sunday 00.00 (midnight)
∂ Mandatory seat reservation (except on trains for which reservations cannot be made)
∂ Break of journey possible as long as reserved train booking is adhered to. Maximum transfer time between trains: 12 hours
∂ Special conditions apply for exchanges and refunds
∂ The specific conditions that apply are printed out on an additional slip together with the ticket ∂ TEE tickets must be issued for cross-border relations. The ticket sale from border stations
within the rail alliance and to border stations of third country railway companies is allowed and is considered cross-border.
Examples:
o Buchs SG – Innsbruck - article 9259 (Saver Fare Round trip)
o Buchs SG – Jesenice GR article 9259 (Saver Fare Round trip)
o Jesenice Gr .– Ljubljana - article 2669 (SCIC-NRT
Ticket may also be issued in the other direction. Please contact the Help Desk if required. Tickets are only valid for the day and train on which a seat reservation has been made. Persons travelling as part of the same group receive a single travel document
up to a maximum of five individuals per ticket, including any children. One child counts as one person in this respect.
Holders of 2nd class GA travelcards qualify for reduced 1st class tickets in Switzerland. For the Swiss route section, a class upgrade should be issued with Railticketing Article 125.
6.2.2 Childern
Correspond to those of the Standard fare (section 6.1.4)
6.2.3 Reductions
Correspond to those of the Standard fare (section 6.1.5)
6.2.4 Period of validity
Tickets printed on security paper are valid for one month.Online TEE Plan&Spar tickets via Partner Service are valid as follows:
∂ The ticket is train-specific (processing as at present, via a seat reservation; this takes the form of a separate print@home document)
∂ one day for the outward journey, one for the return ∂ tickets are not transferable
6.2.5 Class upgrades and route changes
Neither class upgrades nor route changes are permitted on cross-border services.
6.2.6 Journey interruptions
A journey may be broken as long as this does not interfere with the passenger's seat reservations and as long as any restrictions with respect to validity and outward/return travel are adhered to. (No spontaneous break of journey possible)
6.2.7 Reservations
All reservable trains for outward and return travel must be booked via Railticketing. Seat reservations are not mandatory for national services within Switzerland.
6.3 normal price (DB domestic services) 6.3.1 Product classes
Product class A:
ICE, ICE Sprinter with supplement TGV (DB routes only)
Product class B
IC, EC, D (DB routes only) Product class C
IRE, RE, RB, S-Bahn (only available in Germany) +
6.3.2 Terms of issue
For one-way and return journeys
6.3.3 Conditions of use
Journeys may be broken within the validity period
6.3.4 Validity
One-way ticket:
up to 100 km : one day over 100 km: two days Return ticket:
up to 100 km within one month:
outward journey on the specified day of validity for the outward journey return journey on the specified day of validity for the return journey over 100 km within one month:
outward journey on the first day of validity and the next day return journey on two successive days within the validity period
6.3.5 Price
The price depends on the distance, the product class and the travel class.
6.3.6 Fare reductions
6.3.7 Children
Children aged under six
always free of charge, whether or not they occupy seats of their own (no ticket required)
Children aged 6 to 14 inclusive
∂ Children travelling alone pay half the adult fare
∂ Children entered on the ticket aged under 15 (i.e. the journey begins no later than the day before their 15th birthday) travel free of charge when accompanied by their
o parents
o grandparents
o life partners of a parent (irrespective of gender, evidence of life partnership in question must be provided)
o foster parents
o one accompanying adult is sufficient
As tickets can only be issued at the normal price for a maximum of five persons, families with more than three children aged 6-14 qualify for a free ticket for each additional child (Art. 6856).
6.3.8 Class upgrades and route changes
Neither class upgrades nor route changes are permitted.
6.3.9 Exchange / refund
Charges are calculated in accordance with T 600.9
6.4 Sparpreis (DB domestic services) 6.4.1 Product classes
Product class A:
ICE, ICE Sprinter with supplement TGV (DB routes only)
Product class B:
IC, EC, D (DB routes only) Product class C:
IRE, RE, RB, S-Bahn (only available in Germany)
6.4.2 Terms of issue ∂ Quota-based offer
∂ At least one route section in product class A or B ∂ Available for one-way and return journeys
∂ Train-specific, no reserved seat
∂ All passengers (to a maximum of five persons) on a single travel document ∂ Three-day advance purchase requirement
6.4.3 Conditions of use
The train to which the ticket is linked is printed in the routing requirements on the ticket. Journeys may be broken within the validity period (the train link still applies)
6.4.4 Validity
Tickets are valid on the days printed on them and for the trains booked. Valid on local trains before/after long-distance services on the day of travel and until 10:00 the following day.
6.4.5 Price
Sparpreise (savings fares) are fixed prices for a one-way journey.
There may be price differences between attended and unattended channels.
6.4.6 Fare reductions
Bahncard
The Bahncard 25 gives a 25% reduction. It cannot be used cumulatively with a Bahncard 50 or 100.
6.4.7 Companion's reduction
A companion's reduction applies to up to four accompanying persons.
6.4.8 Children
Children aged under six
∂ always free of charge, whether or not they occupy seats of their own (no ticket required)
Children aged 6 to 14 inclusive
∂ Children aged 6 to 14 travelling alone pay half the adult savings fare
∂ Children entered on the ticket aged under 15 (i.e. the journey begins no later than the day before their 15th birthday) travel free of charge when accompanied by their
o parents
o grandparents
o life partners of a parent (irrespective of gender, evidence of life partnership in question must be provided)
o foster parents
o One accompanying adult is sufficient
As tickets can only be issued at the normal price for a maximum of five persons, families with more than three children aged 6-14.99 qualify for a free ticket for each additional child (Art. 6856).
6.4.9 Class upgrades and route changes
Neither class upgrades nor route changes are permitted.
6.4.10 Exchange / refund
Available on or before the day before validity of the outward journey commences. Charges pursuant to T600.9 will be deducted.
Not permitted on or after the first day of validity
6.5 Europa Spezial (DB domestic) 6.5.1 Terms of issue
∂ Quota-based offer
∂ from specified stations in Switzerland to all DB stations ∂ for one-way journeys
∂ eight different price levels
∂ Specific to the train stated on the ticket, no reserved seat ∂ Three-day advance purchase requirement
∂ All passengers (to a maximum of five persons) on a single travel document
6.5.2 Connecting tickets
Connecting ticket issue conditions:
∂ From all stations in Switzerland to the departure station of the Europe saver ticket ∂ only available in combination with a Europe saver ticket
