We take care of your protection, continuity and archiving so you can take care of your business. INTRODUCING: HOSTED McAFEE SERVICES

(1)

We take care of your

email protection,

continuity and archiving

so you can take care

of your business.

INTRODUCING:

HOSTED

McAFEE

SERVICES

(2)

In business, many of us have a love/ hate relationship with our email. We love it when we can save time sending and collecting information and effortlessly connect with customers and employees. We hate it when we have to waste hours reading and deleting junk mail, worrying about opening malware-laden messages, and complying with requests to search and retrieve old emails that may have already been deleted.

Email has transformed how we communicate with others – at home, in the office, down the street, and around the globe – and has become as integral to business communications as the phone and fax. Unfortunately, email is under constant attack, with its delivery routes polluted each day by billions of unsolicited messages, ranging from the merely annoying to the truly dangerous. The cost to businesses worldwide in dealing with spam and malicious emails has taken astronomic dimensions.

The best

defence is a

good offense.

Keep your

email simple,

efficient,

powerful and

invaluable.

Hosted McAfee Saas Services

frees Tanya Venter of the South

African National Equestrian

Federation from having to deal

with a daily influx of unsolicited

email and spam.

Improve your productivity. Take back

your day. McAfee’s email filtering

will ensure that both annoying

and dangerous email never reaches

your mailbox.

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McAfee® SaaS Email Protection

Service (‘EPS’) brings powerful email

defense solutions to market.

With its industry-leading network perimeter protection, EPS successfully blocks more than 99 per cent of all email threats for its customers– including service providers and their customers– using a combination of proven spam filters powered by patented spam detection technology, fraud protection, leading anti-virus engines, content and attachment filtering, and sophisticated email attack protection.

EPS goes beyond traditional spam

prevention with multi-layered

technology.

Positioned between the Internet and the business network, EPS identifies, quarantines, blocks and strips email threats before they can infiltrate the organisation. Overall, by using EPS to filter both inbound and outbound messages, businesses can enjoy the inherent benefits of email communications and significantly reduce risk, save bandwidth, reduce storage costs, and minimise administrative costs. The service also enables business continuity and protects against information loss during server outages with an email spooling service and McAfee® SaaS Email Continuity.

This overview reviews the

technology and techniques that

make the award-winning EPS unique

and effective:

• Ease of administration and use through a secure, web-based platform

• Infinitely scalable to grow along with an organisation

• Inbound and outbound message filtering • Patented, multi-layered technology to block spam • Three layers of virus and worm protection • Sophisticated quarantine management to reduce

time and risk

• Secure message delivery over transport layer security (TLS)

• (Optional) Policy-based, bidirectional email encryption

EPS processes billions of messages

each month and proactively protects

the critical messaging networks

worldwide.

• In addition to our highly accurate threat protection technology, we combine human intelligence and experience with automated filtering technology, powered by McAfee Global Threat Intelligence™, to ensure that our multiple filtering layers are updated instantly upon detecting new threats.

• EPS is a comprehensive, perimeter-based solution that blocks more than 99 per cent of email threats, including spam, viruses, worms, and harmful content and attachments—before they can damage internal messaging networks. • The multi-layered, cost-effective solution offers

rapid activation and is easy to configure and manage, helping to reduce IT-related costs and corporate liability while increasing employee productivity.

• Positioned between the Internet and the business network, EPS leverages the most effective technologies and techniques within more than 20 layers of filters to identify, quarantine, block and strip email threats. With nearly effortless configuration, your business can integrate EPS to begin reducing the risk, expenses, and wasted time associated with unwanted email.

HOSTED McAFEE SERVICES

Overview

GLOBAL MICRO WAS THE FIRST TO DEPLOY

A LOCAL INSTANCE OF

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SAAS

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OUR THREAT MANAGEMENT SYSTEM WITH McAFEE SERVICES

ENDPOINTS GLOBALLY

OVER

150

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Increase employee productivity

and control

• With the EPS blocking more than 99 per cent of spam, employees no longer spend time sifting through junk email to find legitimate messages. • In the fight against false positives, our spam

quarantine reports allow end users to take action on their own spam quarantine and determine how items captured by the filter should be handled in the future.

Protect confidential business

information

The optional McAfee SaaS Email Encryption protects the organisation from the loss of confidential data and helps to ensure compliance with privacy and security regulations.

Furthermore, organisations can limit the loss of critical, proprietary information with outbound email filtering, which offers a range of data leak protection (DLP) capabilities.

Safeguard your reputation

Outbound email filtering helps businesses safeguard and protect valuable proprietary or private information and be assured that potentially harmful viruses and worms or offensive messages will not be transmitted outside the organisation via email.

Incorporate policy-setting and

administration

• Using the control console, administrators can more easily fine-tune email security policies. • With this administration and reporting tool,

businesses have the flexibility to establish email protection policies, set domain-level rules, enable group policy filtering, and decide which type of email should be allowed and which should be denied.

• Real-time, daily, weekly, and monthly reports also allow IT staff members to quickly analyse and track email traffic and trends to improve overall performance and isolate issues before they become problems.

Integrate email protection outside

of your network

EPS is proven to be the most effective way to defend the entire enterprise email system from unwanted and unsolicited email using a precise combination of: • Spam filtering

• Fraud protection • Virus and worm blocking • Content and attachment filtering • Email attack protection.

Ensure delivery of revenue

opportunities

Both the McAfee SaaS Email Continuity service and our standard email spooling service ensure that your business will never lose an email by providing automatic email backup protection in the event of an unplanned server or network outage or during planned maintenance.

With the McAfee SaaS Email Continuity service, you’ll be able to keep the lines of communication open during an outage via web-based email access, management and use.

Reduce maintenance and additional

hardware or software purchases

Unlike appliances and software solutions that require integration, migration and a significant amount of on-going maintenance, our service is effortless and highly effective.

It does not require additional hardware or software or the constant diligence to apply and integrate updates, new patches and filters.

Eliminate ongoing email monitoring

with McAfee Labs™ protection

As new email threats are detected by McAfee Labs, new rules for blocking those threats are seamlessly integrated into our filtering layers to automatically protect our customers.

Within our sophisticated streaming data environment, our technology monitors the global state of email for spam, viruses, worms and other email threats 24 hours a day, seven days a week.

Reduce it-related costs

Because EPS filters and blocks threats before they can enter the corporate network and then stores suspect messages in a safe, offsite queue, businesses can eliminate the risk and unnecessary costs associated with the additional storage and bandwidth required to deliver and store the unwanted email along with the risks of server overload.

Overview Continued

300000

USERS

WITH OVER

ON OUR LOCAL PLATFORM

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Hosted McAfee SaaS Services

and Hosted Exchange helps Mike

Harrison of Head Interiors protect

the company’s international brand,

intellectual property and image.

Ensure that confidential email does

not leak out of your organisation, with

McAfee’s outbound content filters.

Maintain a consistent brand image

with Hosted Exchange’s integrated

email branding.

Advanced, layered technology

to block spam

EPS is fortified using a multilayered strategy with the McAfee Stacked Classification Framework (‘MSCF’) spam detection system at the foundation of our spam-blocking capabilities. • Powered by patented technology, MSCF combines the

most effective spam-fighting filters and techniques in the industry. Within MSCF, the different spam filters separately assess and “vote” on the probability that a specific email is spam–a technique that results in highly accurate threat protection with industry-leading low false positive rates (legitimate email misidentified as spam). Then, as new spam detection techniques and filters are developed, these are quickly and seamlessly integrated into MSCF.

Spam Blocking

No longer merely a nuisance, spam has become a major problem for businesses worldwide. Accounting for nearly 90 percent of all email worldwide, spam is a costly drain on time and resources and, with its ability to stealthily transport worms and viruses, has become a significant threat to network security.

Connection filters

• IP reputation connection manager – Connections are dropped for all messages that originate from IP addresses that are determined to carry a reputation for sending spam which can reduce inbound traffic by more than 50 percent.

• Threat analyzer – provides advanced protection against directory harvest attacks (DHAs). Our solution blocks DHAs at the network perimeter to prevent spammers from gaining information about the validity of random email addresses used to target businesses for future attacks. Then, as new spam detection techniques and filters are developed, these are quickly and seamlessly integrated into MSCF. HOSTED McAFEE SERVICES

Email Protection

For industry-leading filtering accuracy, our

network perimeter-protection service is

fortified using a multilayered strategy that

combines more than 20 forms of spam,

virus, content, attachment and email attack

filtering technology.

Hosted Exchange

Email Branding

McAfee Outbound filtering protects your company’s intellectual property and image. Amplify your company’s brand with Hosted Exchange Email branding.

For more information, visit

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Additional filters and techniques

provide more protection

EPS service employs other filters and techniques to ensure that email is virtually free of spam, including the following domain-level blacklists and whitelists and distributed blacklists:

• URL filtering – compares embedded links found

in email messages with URLs associated with identified spam.

• Domain-level blacklists and whitelists –

specifically designed to protect against spam, inappropriate content and email attacks, domain-level blacklists and whitelists filter and block unsolicited messages.

• Distributed black lists – providing protection

against spam, these real-time subscription services and McAfee global deny lists including multiple lists of known spammers and their IP addresses.

• Recipient-deny lists (address) – designed

specifically to filter for content and relieve network servers from attempting repeatedly to deliver mail to invalid addresses.

• User-level blacklists and whitelists – through

regularly delivered spam quarantine reports, end users have the flexibility to develop their own, personal allow and deny lists.

Connection filters

• IP reputation connection manager –. Connections are dropped for all messages that originate from IP addresses that are determined to carry a reputation for sending spam which can reduce inbound traffic by more than 50 per cent.

• Threat analyser – provides advanced protection against directory harvest attacks (DHAs). Our solution blocks DHAs at the network perimeter to prevent spammers from gaining information about the validity of random email addresses used to target businesses for future attacks.

McAfee stacked classification

framework spam detection

system filters

MSCF uses a patented voting algorithm based on a sophisticated form of intelligent reasoning to achieve more than 99 per cent accuracy.

• McAfee Global Threat Intelligence message reputation – this global threat correlation and

intelligence technology analyses the behaviour of all Internet objects and entities capable of participating in blended attacks to calculate the trustworthiness of interacting with these entities, so that it can effectively protect your systems from the latest online dangers.

• Premium anti-spam multi-language filter –

this filter provides EPS with a global view of spam traffic which enables McAfee to defend against real-time spam attacks and rapidly identify zero-hour spam, regardless of language. The filter is also effective at identifying image-based spam and phishing email and is continually updated based on real-time feedback provided by a global network of users.

• Statistical filtering – our probabilistic filtering

uses a statistical Bayesian algorithm to determine the probability that an email message is spam based on how often elements in that message have appeared in other spam emails.

• Proprietary heuristics – the deep content

analysis filtering capabilities enable McAfee to protect customers from increasing the volume of messages that carry infected attachments. The filter blocks the highly prevalent attachment-based PDF spam and has also been developed with the infrastructure necessary to address any future attachment spam variations.

• Reputation analysis – votes on the probability

that the message is spam based on comprehensive information about the source of the message, rating the reputation of the sender based on the percentage of spam messages sent from that IP address in the past.

• Reputation-based RBL filtering – McAfee

assigns a level of trust to key real-time blackhole lists (RBL) that rates the reputation of the RBL based on its accuracy at blocking spam. While most service providers use RBLs, only McAfee SaaS provides a customer-configurable process for limiting false positives.

Email Protection

in the past year for cloud-based security users compared to on-premises email security users.

ABERDEEN GROUP

47%

FEWER MALWARE

& SPAM ISSUES

McAfee SaaS Email Protection

Service Filtering Layers

Connection Filters

• IP reputation connection manager • Threat analyser

McAfee Stacked Classification Framework

• McAfee Global Threat Intelligence message reputation

• Premium anti-spam multilanguage filter • Statistical filtering

• Proprietary heuristics/McAfee Deep Content Analysis

• Reputation analysis

• Reputation-based real-time blackhole (RBL) filtering

Additional anti-spam filters and techniques

• URL filtering

• Domain-level blacklists and whitelists • Distributed blacklist

• User-level blacklist and whitelists • Recipient deny lists (address)

Email attack filtering

• Denial-of-service (DoS) attack protection • Directory harvest attach (DHA) protection

Content and attachment filtering

• Fraud protection • Attachment filtering

• Archive and compressed file integrity filtering • Spam beacon and web bug detection and

blocking

• Multilevel HTML content protection • Keyword filtering

Sophisticated virus and worm scanning

• Proprietary McAfee WormTraq worm detection • Industry-leading anti-virus engines

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Content and attachment filtering

• Automatic filtering identifies and blocks unwanted, inappropriate and malicious content in body copy and attachments before it enters or leaves your organisation

• HTML shield blocks intrusive spam beacons and web bugs Email attack protection

• Unique record masking technique conceals email servers from the public Internet

• Provides instant blocking of denial of service and other SMTP-based attacks

• Reputation-based security

• Uses TrustedSource™ global reputation intelligence to eliminate threats as soon as they appear • Allows administrators flexibility to classify spam,

ham, and quarantine queues with a great deal of accuracy, virtually eliminating false positives

Proactively control spam and

protect your network

By integrating the McAfee ClickProtect feature within EPS, businesses can learn how end-user email behaviour could be impacting their network protection.

• McAfee ClickProtect is an industry-first technology that allows companies to monitor whether employees are clicking on websites that violate network security–sites that automatically add their addresses to spammer distribution lists or install spyware on their computers.

• In addition, McAfee ClickProtect increases user awareness by enabling customisable warning messages and gives administrators the ability to build and integrate lists of approved websites

One quick click… and spam is gone

We also examine the unwanted email that our customers consider to be spam and incorporate that information into additional spam-filtering rules so that similar messages are effectively filtered going forward. • With McAfee Spam Control for Outlook®, end users

can easily add a “delete as spam” button to their Microsoft Outlook navigation bar to immediately delete suspect emails and simultaneously send the message directly to McAfee Labs for analysis and action.

Features

Spam blocking

• Stacked Classification Framework system blocks over 99 per cent of spam

• Suspect messages are deposited into an external quarantine for future handling if desired Virus and worm scanning

• Our proprietary WormTraq® worm detection technology identifies and intercepts zero-hour mass mailing worms before they enter or leave a corporate network

• Includes virus protection, automatically updated and managed fraud protection

• Anti-spam rules automatically protect businesses against fraud and phishing scams

• Around-the-clock monitoring provides proactive defense against the latest phishing attacks

Outbound message filtering

• Protects corporate integrity by preventing distribution of sensitive or proprietary information • Includes option to add footer or disclaimer to all

outbound messages • Email disaster recovery

• Fail Safe Service engages automatically whenever connectivity

to your email server(s) is lost due to planned or unplanned outages

• Includes five rolling days of storage to ensure you never lose an email due to an outage

Additional Spam Tools

Do you need to…

Block spam, viruses,

phishing scams and

other malicious emails?

Email Protection filters all emails before they reach your premises, blocking spam, phishing scams, viruses and other threats

Do you need to…

Reduce the amount of

time and effort that you

spend on email security.

McAfee Email Protection is outsourced. All the processing and maintenance are done at our data centre.

Do you need to…

Prevent inappropriate

or unauthorised

messages from leaving

your organisation.

The web-based management portal lets you configure content filtering policies for messages and attachments.

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Ingo Mutinelli of Elvey Security

Technologies understands

that importance of securing

intellectual property and

company assets.

McAfee SaaS Email Encryption allows

you to focus on priority projects.

Free your IT staff to drive strategic

goals. Propel your business forward,

secure in the knowledge that your

data is encrypted and protected.

Customised confidentiality

Since email has become integral to today’s working environment, it is critical to protect. Data loss through email ranks second only to portable storage devices as the top data leakage channel. McAfee SaaS Email Encryption can help curb losses of company sensitive data with a solution that is easy to customise and administer.

• As an administrator, the unified web-based McAfee SaaS Control Console can be set, reviewed and customised to suit your organisation‘s privacy policies so that confidential content is automatically encrypted. • Multiple policies may be customised and enforced for

respective user groups, branch offices and lines of business.

Secure email

Protect your confidential outbound email through the simple, cloud-based encryption solution without disrupting the day-to-day workflow of your employees. • Encrypt outgoing email with minimal

administration.

• Ensure compliance with data privacy and retention regulations. • Integrate McAfee SaaS Email

Encryption as part of your overall data loss prevention strategy.

McAfee® SaaS Email Encryption service safeguards your confidential data while enabling you to maintain compliance with regulations requiring encryption of sensitive data. As a cloud-based solution, McAfee SaaS Email Encryption delivers unparalleled scalability while economically eliminating your burden of managing a solution. It empowers your mobile workforce to send and receive encrypted emails to and from any email client in the world, secure in the knowledge that its bidirectional encryption can secure both the original message and replies.

Ease of use

McAfee® SaaS Email Encryption offers flexible encryption options for both the sender and recipient.

• As a sender, simply compose your email and send. The content is automatically scanned and encrypted in accordance with policies set by the administrator.

• Your email recipients can retrieve the message from the web-based message pick-up portal or they can download a secure message reader for instant decryption of the email directly through their email client.

Email encryption

technology simplified

McAfee SaaS Email Encryption is built with trusted and proven standards-based encryption technologies. It removes the difficulty of installing and managing current solutions and is easy to use. Encryption technologies used include: PKI, S/MIME, X.509 certificates, 3DES, AES-256, and 1024- bit RSA keys (with MDS and SHA-1 encryption algorithms).

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Technology made simple

Whether your company is a large enterprise with an extensive technical staff or a small business with just one employee providing all your systems support, our solution can relieve unnecessary technical pressure and administration.

• An intuitive user interface offers fast, flexible and accurate save and search functionality. • Unlimited, centralised off-site email storage. • Consolidation of pst (is it past or pst?) files greatly

reduces the size of Microsoft Outlook Exchange databases and enhances performance. • Our pull-versus-push message retrieval keeps you

in control of what you are searching for. • Eliminates the need for hardware maintenance and

support. Archive and achieve document compliance the easy

way. McAfee® SaaS Email Archiving is your answer to reducing email storage and management costs, satisfying e-discovery and compliance needs and protecting your business and employees. By adopting a software-as-a-service (SaaS) model, you virtually eliminate management burdens while ensuring safe, simple, cost-effective retention of inbound, outbound, internal and even historical email. Any time you need to find a particular message or even thousands of messages, the precise information you’re looking for can be at your fingertips in just seconds.

Fast, affordable, simple archiving

McAfee SaaS Email Archiving takes care of all your email storage, management and retrieval needs with a cloud-based service that eliminates the need to manage backup media and onsite storage. • Automatically and safely stores email for future

review and e-discovery.

• Offers users powerful, precise and rapid search capabilities without the need for IT assistance. • Replaces cumbersome, costly and unreliable tape

backup.

• Requires no hardware or software purchases.

Bring your historical data onboard

Archiving your email in one location makes it easier to search and retrieve all relevant data quickly when you need it. That’s why we provide importing of your historical data into our service. Get the most value for your archiving time and money. McAfee SaaS Email Archiving provides ironclad security and all the features you need with an unbeatable return on your investment.

• Competitive price point

• Easy implementation and administration through a centralised control console, data exporting options, and standard email configuration.

• Complementary 24x7 customer support. • Software-as-a-service model that requires no

capital outlay. • Unlimited storage.

• Optional retention periods of one or multiple years.

McAfee SaaS Email Archiving offers complete protection for your business reputation, your data and your employees. Be confident that your massive email volumes will be safely stored and easily searchable at any time, allowing you to minimise business risk, satisfy compliance needs and reduce legal liabilities/ litigation. You will have complete original email backup protection without the need to add more resources, allowing you and your staff to focus on your core business.

Compliance Repository

Comply with your industry and regulatory retention and compliance requirements easily and effectively. • Recover a stored email message in response to an

e-discovery request to demonstrate compliance. • Access thousands of messages in seconds using either simple or advanced search criteria including user, date range, metadata, message and even attachment content.

• Save multiple searches to simplify the task of documenting compliance over time.

Tamper-proof storage

Because today’s strict compliance requirements often go far beyond document retention and retrieval, McAfee SaaS Email

• Archiving provides a complete set of compliance features.

• Read-only storage ensures that messages and message metadata are protected in their original state.

• Automatic quality verification that stored message copies are identical to the originals.

• Dual commit message capture prevents deletion from your email server before accurate copies have been made and verified.

• Auditable message serialisation adds a unique numeric identifier to each message to prohibit tampering or deletion of messages.

• Messages are transported securely via TLS or SSL, and are stored using 256-bit encryption.

Reliable, in-the-cloud email archiving with

unlimited message retention.

Email Archiving

in the past year for cloud-based security users compared to

on-premises email security users.

ABERDEEN GROUP

65%

FEWER AUDIT

DEFICIENCIES

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Hosted McAfee Services and

Hosted Exchange help Kerry Hope

of Introstat ensure uninterrupted

messaging and collaboration even

in during maintenance windows.

100% uptime Service Level

Agreements are now a reality with

Hosted Exchange McAfee

Email Continuity.

Ensure email access and protection –

no matter what.

FULLY INTEGRATED

Because the service is fully integrated and managed, your inbound and outbound email protection continues without interruption.

• The service retains all messages sent or received during the outage. • It intelligently synchronises an

accurate record of all outage period message activity when your own email servers come back on line.

Manage quarantine

and message

stores just as

you would in

your normal live

environment.

Enjoy the convenience of

cloud-based, automatic rolling email storage, with no cumbersome backup procedures and no need to maintain your own storage facility. • If your own email servers become

unavailable, you can still use our secure, easy-to-use web interface. • Send and receive messages, search for and retrieve stored message.

DIRECTORY SYNC

Leverage your investment in Microsoft Active Directory or LDAP. Automatically synchronise your user identities, groups and

distribution lists.

• Enjoy a single sign-on experience. There is no need to remember additional passwords.

• Encrypted integration ensures that your passwords remain protected and secure. • Easily integrate Email Continuity into your