Hello
Follow these simple instructions and
you’ll be enjoying your Foxtel iQHD
quicker than you can say “pass the
popcorn”.
This handy guide will show you how
to swap your current iQHD box with a
new one. The whole process should
only take around 15 minutes, and there
are 4 easy steps.
Included in this kit, you should have
· A new iQHD set top box
· A letter detailing how to return your old
set top box
· This set of instructions
You will be using your existing smartcard
with your new iQHD box.
Your current iQHD recordings.
When you swap your box you lose your recordings
and series links. If possible it’s a good idea to write
down all of your current series links so that you can
reset them in your new box. Just press the “Planner”
button on your remote control to see all of your
recordings.
message online ir receive signal reset smartcard eSATA USB tv guide REC back select 0000 0000 0000FD53001B A 024246 06 299
Step 1
Preparation and safety check
A: Safety first. Please turn off your telly, and set top box at the wall. Keep your cables plugged into your box, andleave the smartcard in the box.
B: Clear some space. Make sure you have some room to move around your telly, so you can easily access all of the cables and sockets.
C: Unpack your new box. Carefully remove your new set top box from the packaging, and place it close to your existing box...as you’ll soon be swapping over the cables, one by one.
D: Record your details. Note down the serial number of your new set top box and also your existing smartcard number. You’ll need them when you call to activate your new box. To access your smartcard open the door in the front panel of your set top box.
Serial Number (new iQHD box): Existing Smartcard Number:
This is your smartcard
Your set top box serial number is located on the
bottom of the set top box and is 11 numbers long.
The Smartcard serial number is the 12 digit number
on the back of the card above the barcode
TV SCART VCR SCART
(FIXED AUDIO) CABLE INPUT
HD COMPONENT COMPOSITE VIDEO OUT (FIXED AUDIO)AUDIO OUT
DIGITAL AUDIO OUT(FIXED AUDIO)
COAXIAL OPTICAL ETHERNET S - VIDEO OUT TELEPHONE LINE 240V - 50HZ USB VIDEO OUT Y Pb Pr L R 1 2 3
Swap your cables and smartcard
First put your new set top box on top of (or close to) your old set top box.
Now, just remove your cables from the old set top box, and connect them into the same socket on your new set top box, one by
one. The signal input cable needs to be unscrewed and screwed in, it does not pull out.
If you have more connections than these, you might like to give our friendly customer service team a call on 1300 732 681 and
they’ll be able to help you 7 days a week. A full list of our operating hours can be found on foxtel.com.au.
Finally, take the smartcard out of your old set top box, and place it into your new set top box. The smartcard can be inserted into
the front panel of the set top box. Make sure you insert it the right way by following the arrow on the card. For your connection, you should have the following cables
connected:
1. Cable/Satellite Signal Input
2. HDMI Connection
3. Power lead: The final connection
Other connections you may be currently using are listed below. Make sure these are also swapped over.
A: RCA
D: Ethernet
B: SCART
E: Telephone Lead
Step 3
Turn the power on and call us to activate
Time to turn the power back on at the wall, for both your TV and set top box. Once your telly warms up you should see this screen on your TV (fig 1).
Call the Foxtel Activation line on 1300 732 681 and the friendly
representative will do the rest for you. Be sure to have your serial number handy (refer to page 3). Too easy.
For more information on our operating hours please visit www.foxtel.com.au.
Step 4
Congratulations, you’re ready to go.
Return your old set top box
Returning your equipment is easy. All you need to do is take the enclosed letter, together with the self adhesive label and your old set top box to an Australia Post outlet, and they will take care of the rest. Australia Post will give you a receipt – it’s a good idea to keep a copy of this for your records.
For safe transporting, you should use the cardboard box your new equipment was delivered in.
