G-Cloud III Services Service Definition Accenture Cloud Integration Services

(1)

G-Cloud III Services

Service Definition

(2)

1. Scope of our services ... 3

2. Approach ... 5

3. Assets and tools ... 5

4. Pricing ... 6

5. Contacts ... 6

(3)

1. Scope of our services

This document describes Accenture’s Cloud Integration Services, and should be read in conjunction with the associated Government Cloud III Services documentation.

Accenture UK

Accenture is a leading systems integrator for cloud based applications such as Salesforce.com, Workday, Netsuite, Oracle-on-demand and others. Underpinned by our technical expertise and experience with complex integration projects, we can help our clients to build seamless integration between their enterprise systems, whether they are in the cloud or on premise.

• Largest and first global systems integrator to partner with salesforce.com, delivering value to clients since 2004 • Accenture holds a number alliances with leading vendors of integration and middleware applications

• Largest Microsoft BPOS/Office 365 channel partner • First implementation partner for Microsoft Azure

• Only global SI partner across the Google consumer and enterprise businesses

• Solution Factory model customized for industrialized delivery across small and large client opportunities

Based on Accenture’s significant experience implementing large, complex SaaS enterprise solutions, we created a standardized framework of capabilities to support our clients in all relevant aspects of their cloud integration project.

Figure 1: Accenture SaaS Offering Framework

 Strategy & Planning: Accenture’s standardized approach for SaaS integration projects provides a robust

(4)

 Industry Alignment (Health & Public Services): Accenture’s deep expertise and insight into public services

allows us to truly understand our customer’s requirements and complexities in this sector and to design and deliver appropriate and innovative solutions efficiently.

 Ecosystem: Broad and deep collaboration with leading cloud platform and integration/middleware application

vendors enables Accenture to provide and independent view and innovative solutions. Our global teams of trained and specialised experts hold deep product knowledge resulting in a long track record of successful joint project engagements.

Cloud Platform Partners:

Integration and Middleware Product Partners:

 Functional Domains: Accenture’s dedicated practices include functional domains such as Customer Relationship Management (CRM), Customer Service, Sales & Marketing, Finance & Supply Chain, HR, Analytics and others. This structure enables us to provide critical functional excellence and the necessary subject and process knowledge to drive real business value and innovation. All capabilities are underpinned by a comprehensive set of process models specific for the public services sector.

 Agile Execution: Accenture’s flexible, global delivery model is focused on rapid development and delivery. This

includes a number of tools and methods, all focused to deliver the solution reliably and quickly: Deployment Accelerator, Agile Delivery Methods, Adoption Toolkit, Delivery Toolkit, System Integration Delivery Toolkit, Customer Service Quick Start

 Elastic Operations: Flexibility and scalability is at the core of our operations and is enabled through our

dedicated Cloud Application Maintenance and the Accenture Cloud Application Factory, which provides specialised resources and development capacity either on-shore (when local engagement is of importance), off-shore (for large, cost-efficient engagements) or as a combination of both.

 Architecture: Based on the experience of past projects and deep understanding of relevant technology drivers,

(5)

The main aspects of Accenture’s Cloud Integration Service includes following:

 Portal (UI) Integration (Integration of cloud based services into enterprise portals via API)

 Process (Logic) Integration (Process integration between an on-premise business process via APIs, custom Web services for inbound and web service callouts for outbound messaging)

 Service (Data) Integration (Offline Batch Uploads and Integration Brokers)

2. Approach

Accenture’s Cloud Integration Services are based on Accenture’s proven methodology for delivering Cloud application assessments and implementations. This includes a series of toolkits and templates for all phases which have been developed with clients in numerous industries from across the world. Depending on the type of engagement and the customers’ preference, Accenture will apply a flexible delivery approach either based on a traditional waterfall model or a value-led agile methodology. The following outlines a typical process for a SaaS implementation following an agile methodology:

Figure 2: SaaS Implementation Methodology

(6)

4. Pricing

Our unit price of £713 per day represents a blended day rate for systems integration and implementation of Cloud Services. This blend is based on our experience in implementing these kinds of services for customers across industry in the UK.

Our commitment is to work with you to define the appropriate scope and deliverables to achieve the desired outcome at the best value for money for you. If the work to deliver the Cloud service is more advisory in nature then our blended rate may increase to £1299 per day or higher. This increase reflects the need for more senior, more experienced staff to be involved in the delivery of these types of service.

5. Contacts

Daniel Le Jéhan (Accenture Cloud Services – EALA, UK and Ireland Lead - SaaS)

Email: [email protected]

Matthew Coates (Global Lead, Accenture Cloud Services – Strategy)

Email: [email protected] Telephone: +44 207 844 0247

6. About Accenture

(7)

G-Cloud III Services Service Definition Accenture Cloud Integration Services